Comparative Analysis of QWL and Organizational Commitment among selected Public and Private Sector Banks in Karnataka, India

Abstract

Two of the most important psychological phenomenon that affects an organization’s survival and growth are quality of work life and organizational commitment. The primary objective of this research study is to examine the association between quality of work life and organizational commitment and also to make a comparative analysis of quality of work life and organizational commitment between public and private sector bank employees. To conduct this research, the researcher has used stratified random sampling technique. The required information was collected from 322 people employed in public and private sector banks in and around Mysore and Bangalore city. A structured questionnaire was prepared by considering standard components of quality of work life and organizational commitment. The factors for Quality of work life considered for the study were adequate and fair compensation, use of capacities at work, social integration, occupied space by work in life, work condition, opportunities at work, constitutionalizing at work and social relevance and importance of work. Similarly, the dimensions of Organizational commitment were affective, continuance and normative component. The collected information was then subjected to pearson’s correlation to examine the association between quality of work life and organizational commitment. Descriptive and inferential statistics were used to make a comparison between public and private sector bank employees. Results of the analysis revealed that the factors of quality of work life had a positive and significant relationship with the dimensions of organizational commitment. The results also indicated that there was no significant difference in the commitment of employees working in public and private sector banks. However, difference was seen only with adequate and fair compensation and use of capacities among public and private sector banks.