Abstract
AbstractMany companies are unaware of the information technologies that can be used to enhance competitive intelligence (CI) efforts. Others, enamored with the potential of these technologies, find themselves mired in a technical bureaucracy created by their new systems. These new systems have not effectively responded to CI personnel nor the end users.The root cause of ineffective CI systems is frequently poor internal linkages among people. What are the organizational problems associated with sophisticated CZ systems based on new technologes! What are the solutions?I asked two individuals, one who specializes in information technologies and the other in organization problems, to address these questions. David Closs researches information management issues and Cornelia Droe studies organization issues as associate professors at tae Graduate School of Business Administration, Michigan State University (517‐353–6381). Glen Omura
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