Chapter 15 - The Migration of Crew Resource Management Training

Abstract

Crew resource management (CRM) training has its origins in a very practical problem first described in the late 1970s: a string of serious aviation accidents precipitated by the ineffective management of available resources. While CRM training was originally aimed exclusively at flight deck crew members, the concept eventually spread to other safety critical roles within aviation (cabin crew, maintenance, air traffic control), and has since been successfully applied in a range of other safety critical domains, including maritime and rail operations, health care, and the offshore oil and gas industry. This chapter examines the migration of CRM philosophy and training methods to these other important operational roles and domains.