Abstract
Since middle of March, 2020, all the academic institutions from KG to PG level in India have been shut down to prevent spread of infection of corona virus. As a corollary, both teachers and students have been going through a paradigm shift in platform of teaching-learning, i.e., from offline to online, from the old, chalk and talk model to one driven by technology. The central and the state governments have come forward with a cluster of e-learning initiatives during this juncture. In spite of creating governmental and institutional supports, substantial researches confirm that students and teachers have been facing wide-ranging challenges associated with online teaching-learning. In the near future, digital education is likely to be incorporated side by side face-to-face education. Against this backdrop, this paper intends to peep into the degree of preparedness in West Bengal and in India nationally towards online teaching-learning in higher education sector. It primarily aims to explore the daunting challenges of online education in higher education sector (UG and PG level) particularly in the Indian state of West Bengal through the lens of students and teachers with an objective of proposing an evidence-based set of future roadmaps.
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