Assessment and sustainability in students’ use of library facilities in Federal Polytechnics, Idah, Nigeria

Abstract

The purpose of this study is to examine the students’ use of library facilities in Federal Polytechnic Idah, from three dimensions which are: library information resources, services and facilities that are available for use in The Federal Polytechnic, Idah, whether the users are satisfied with the quality of library service delivery or not. The study adopted survey research design. Four research objectives were formulated to guide this study. The study involved 66 participants out of which 60 were students in different years of study, while 6 were library staff of The Federal Polytechnic, Idah. Closed-ended questionnaires were administered to the students, while structured face-to-face interviews were used to collect information from the library workers. Data collected were analyzed using descriptive analysis through the use of simple frequency and percentages. From the findings of the study, it was concluded that the general perception of students towards the use of facilities, resources and services are highly satisfactory. However, it is recommended that the library management should keep on maintaining the high level of user satisfaction by improving on providing current and relevant information resources, modern facilities and befitting services towards users’ sustainability to meet their needs and expectations. In addition, in order to sustain users’ high level of satisfaction, there is a need to address all the problems identified by the students.