Abstract

This research aimed to analyze the efficiency of management practices that govern IT projects, represented by the decision to adopt project management methodologies and by the internal controls over suppliers and users, reflected in the perceived effectiveness of outsourced information systems. We have employed a quantitative methodology, using structural equation modeling with partial least squares and the sample consisted of 299 information technology professionals. The results show the positive effect of management practices that monitor supplier capacity on the effectiveness of information systems, as well as the processes associated with the control of project deviations.

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