A process-based collaborative model of marine tourism service system – The case of Green Island area, Taiwan

Abstract

The islands around Taiwan have rich resources for tourism. But due to the lack of process management and poor information systems, the flourishing culture and marine ecology are often overlooked by tourists. Green Island is one of Taiwan′s most famous islands. This research uses Green Island as a case and applies the methodology of process management and an object-oriented tool to analyze the processes of marine tourism. To implement the process-based marine tourism information system, this research also applies virtual reality panoramic technology to extend the marine ecology tour view for divers. This research provides a reference model and better marine tourism processes for reference by related tourism industries and the government, and finally to increase the tourism profits and reduce the damage to the marine environment.