Abstract
Service research in information systems (IS) has received attention over many years. This study probes into the development of service science, management, and engineering literatures through the perspective of bibliometrics under IS. Data were based on the science social citation index, from the Institute of Scientific Information Web of Science database. A total of 4,513 entries in a span of 22 years from 1991 to 2012 were collected. This paper implemented and classified service science, service management, and SE articles using the following publication type and language, characteristics of articles outputs, country, subject categories and journals, and the frequency of title-words and keywords used. Also, the paper performs the K---S test to check whether the distribution of author article production follows Lotka's law. Meanwhile, the analysis indicated the most relevant disciplines for SSME subject category provided by business economics, information science and library science, and computer science.
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