ДИАГНОСТИКА ТРУДОВЫХ КОНФЛИКТОВ ПЕДАГОГОВ ДЕТСКО-ЮНОШЕСКИХ ЦЕНТРОВ

Abstract

The article analyzes the confictological aspects in labor activities of teachers of additional education. The authors consider peculiarities of conflicts related to labor relations, working conditions. Further education organizations have features that distinguish them from schools and pre-school education institutions. The children's and youth centers are customer-oriented and more responsive to the pupil’s preferences. The study of labor conflicts is therefore relevant to additional education for children. Conflicts in education are well studied in terms of teacher-pupil relations. However, the employment relationship in education has features related to scheduling, feedback, motivation and stimulation. Survey and testing based on the methods of K. Thomas and R. Kilmann, and C. Spielberger (Yu. L. Khanina) and interviews with the staff of the center showed possible sources of conflicts in the process of organizing education in the children and youth center. Pay dissatisfaction, inadequate feedback, and off-schedule activities create internal tensions among employees. Pay dissatisfaction, inadequate feedback, and off-schedule activities create internal tensions among employees. Compromise and adaptation are the prevalent employee tactics. At the same time, some employees have high levels of anxiety. Thus, potential conflict situations develop in the team. Hidden conflicts can help reduce teacher loyalty to the organization. Based on the results of the study, the authors offer some recommendations for the diagnosis and prevention of conflicts in children's centers of further education