Abstract
The purpose of this study is to develop and validate a scale measuring conflict-management competency of Korean adults. In order to achieve the goal we conducted an extensive literature review on conflict management, which led to deriving 3 constructs and 14 items. A Delphi study was carried out to confirm constructs and an item pool prepared in previous stage. Following the Delphi study, we surveyed one-thousand adults in Korea to collect data for testing the validity and the reliability of the scale. We examined the validity of the scale using factor analysis, predictive validity and measurement equivalence test. The validity and the reliability value of the scale turned out to be satisfactory enough to apply the scale to Korean adults in general. As a result of the validation, this study confirmed that conflictmanagement competency scale consists of 2 sub-dimensions and 7 items. The scale developed in this study can be utilized by an individual adult in diagnosing the level of his or her conflict-management competency. Organizations dealing with conflicts can also apply the scale to developing and evaluating educational programs for adults.
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