Abstract
The purpose of this study is to examine college students’ perceptions and satisfaction of an online extracurricular synchronous program during the COVID-19 pandemic. 100 college students participated in this program taught by native English instructors by Zoom in small groups for 8 weeks and a survey was conducted after the program. The results of this study showed significant student satisfaction with the extracurricular course. The reasons are satisfaction with course contents, native English instructors, and efficiency of the small group. The reasons for dissatisfaction were the difficulty of communicating with native-speaking professors. The reasons for satisfaction with the online synchronous course are it could be taken anytime, anywhere, high concentration, ease of time management and safe from corona infection. The reasons for dissatisfaction were feelings of disconnection, poor learning concentration, errors in Zoom program and unstable network connection. Taking this program, there were positive responses that students felt their English skills highly improved. In the future, via this program they would like to take basic English conversation skills most and English skills related to their major or employment. If these research results are reflected in the design of online programs, it is expected to be an effective online program.
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