조직 구성원들의 대인관계능력향상을 위한 비대면 집단상담 경험에 대한 질적연구

Abstract

The purpose of this study is to understand the experiences of members of the organization who participated in non-face-to-face group counseling for interpersonal relationships. This study collected works performed during the group counseling process of participants, SNS texts written after each session counseling, and interviewed data after the consultation, and analyzed the contents inductively through open coding. As a result of the study, first, participants felt difficult and uncomfortable with their colleagues before participating in group counseling, and were afraid of communication. Second, participants experienced empathy and coexistence by focusing on colleagues through the advantages of non-face-to-face contact and the use of humanities convergence therapy. Third, participants felt close to the organization and experienced that their relationship-building capabilities were increasing. The results of this study suggest that group counseling for all team members of the organization can be used as basic data for future research on non-face-to-face group counseling programs by analyzing their participation experiences in-depth and analyzing the process of non-face-to-face group counseling using humanities convergence therapy. Limitations and suggestions for follow-up studies were discussed.