Abstract

In this study, we attempted to conduct an empirical study on the effect of academic stress and self-efficacy on the dropout intention of college students majoring in airline services. The survey was conducted through a total of 200 questionnaires from Aug 28th to Sep 11th in 2023. Data from an survey of 188 valid samples were collected with SPSS 18.0. program and AMOS 18.0 program presented the evidence for a reasonable level of validity and reliability of this model. The results are as follows. First, among academic stress, emotional exhaustion and cynicism did not have a negative effect on self-efficacy. On the other hand, decreased efficacy was found to have a negative effect on self-efficacy. Second, self-efficacy was found to have a negative effect on school intention, student intention, and parent intention on dropout intention. Third, self-efficacy was found to have a mediating effect between decreased efficacy and dropout intention. The significance of this study is to find ways to maintain college life by increasing self- efficacy in order to prevent college students majoring in airline services in the post-corona era from having the intention of dropping out while experiencing academic stress. Through this, we are seeking ways to reduce the intention to drop out by increasing the self-efficacy of college students at local universities that are facing a crisis due to a decrease in the school-age population.

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