Wireless Internet Service Research Articles

Electronic Banking Strategies and Their Impact on Customers’ Satisfaction: Empirical Evidence from Palestine

Digital banking could be a new era for banks in Palestine. Electronic banking services have become an essential part of the banking services in most of the banks in Palestine, along with the traditional banking represented by the physical branches. Recently, more banks in Palestine have shifted towards Electronic Banking services by utilizing the advancement in the Information and Telecommunication technology thereby enhancing the customer experience and satisfaction, and increasing the efficiency of the banking services, since electronic banking is available 24/7, with no restrictions on working hours. 
 This study examines the correlation between electronic banking services in Palestine and customer satisfaction. The main question is: “What is the impact of the electronic banking strategies on customers’ satisfaction within the banking sector in Palestine?” The methodology used to tackle this question is based on two major components: a) survey design targeting 347 banks’ customers in 8 banks in Palestine, b) Direct interviews with the Top management of two major banks in Palestine (Arab Bank and Bank of Palestine) on the bank's future strategies towards Electronic banking.
 With the introduction of the Third generation of wireless internet (3G) service in Palestine, the internet has become readily available and accessible, at any time. Along with the availability of traditional wireless network in the bank itself, the banking systems in Palestine are moving quickly toward digitalization. This study finds several interesting findings, one of these findings is the significant positive correlation between electronic banking strategies and customer satisfaction using these services. Thus, the study null hypothesis was rejected and the alternative hypothesis was accepted. This finding will be guiding the banks in Palestine to build strategies focusing on electronic banking services to achieve one of their top objectives by attracting and retaining their customers for the long-term.

5G Mobile Broadband: Spectrum Challenges for Rural Regions

Wireless technologies offer potential advantages for extending broadband to rural regions because they do not require costly extension of optical fiber that requires trenching through difficult terrain that could include mountains, deserts, roadless expanses, and/or permafrost in the far North. Also usage is shifting from fixed to mobile, even in rural areas, as smart phones and other “smart” devices are becoming increasingly popular, and operators strive to provide additional bandwidth to cope with demand. Wireless 5G (fifth generation) is currently considered the most promising technology to address the explosive growth in demand not only for consumer services but for public safety, remote monitoring, logistics, and other applications. Mobile 5G technology promises greatly increased bandwidth for mobile devices and potentially for other broadband services. Yet 5G presents challenges that may not only make it difficult to offer in rural areas, but may hinder the availability of other more cost-effective wireless solutions. This paper examines the challenges of extending broadband to rural and remote regions, particularly as posed by 5G technology in terms of installation cost, availability of spectrum, and other factors that may influence availability and affordability of broadband in rural regions. It reviews proposals to transfer spectrum currently used for fixed terrestrial and satellite broadband to 5G, and implications for service availability, quality, and pricing. It also examines implications for existing community and rural WISPs (wireless internet service providers) and other entrepreneurs and organizations that may want to offer broadband in rural areas. These issues are addressed through analysis of policy drivers to expedite investment in 5G (e.g. to keep up with other countries implementing 5G and to take advantage of purported economic benefits of 5G) and the resulting rush to reallocate spectrum for 5G. It includes a case study of current Canadian government efforts to reallocate spectrum for 5G from fixed satellite services, still critical for provision of communication services in the far North, as an example of how 5G spectrum policies may affect rural communities and small service providers. The paper proposes criteria for reallocating rural spectrum that would not endanger current broadband delivery to rural and remote regions. It concludes with lessons from the case study and recommendations for policy makers facing the challenges of formulating policies for 5G within a context of commitments to provide universal access to broadband, including in rural unserved and underserved regions.

Stochastic Analysis of DASH-Based Video Service in High-Speed Railway Networks

The latest increasing popularity of high-speed railways (HSR) has stimulated growing demands for wireless Internet services in HSR networks, especially for video streaming. However, due to the high variability and unpredictability of wireless communications in HSR networks, it is still difficult for the existing solutions to provide high-quality video streaming services to HSR passengers. This paper addresses this crucial problem first by reporting on field experiments performed to investigate the characteristics of HSR networks. Then the paper formulates an intractable optimization problem for dynamic adaptive streaming over HTTP (DASH)-enabling service in HSR networks considering various factors, including packet loss, energy consumption, video service quality, etc. By leveraging Lyapunov optimization approaches, the formulated optimization problem is transformed into a queue stability problem which is of high scalability and generality. Moreover, in order to overcome the intractability of the initial optimization problem, the queue stability problem is further decomposed into three subproblems which can be easily solved individually. Finally, a novel joint stochastic DASH optimization (JSDO) mechanism consisting of three algorithms for the derived subproblems is proposed. Rigorous theoretical analyses and realistic dataset-based simulations demonstrate the effectiveness of the proposed JSDO mechanism.

The moderating influence of involvement with ICTs in mobile services

Purpose The growing availability of wireless internet services and the great popularization of smartphones and other mobile devices means a greater challenge for mobile service companies that need to identify the factors influencing the use behavior of mobile services. So considering that the level of consumer involvement can lead to differences in service outcome evaluations, this study aims to examine whether consumer involvement with information and communication technologies (ICTs) has a moderating influence on consumer behavior in mobile services Design/methodology/approach The authors propose an integrative model of the usage of mobile services to examine the moderating role of involvement with ICTs. Drawing on a sample of 493 users, two levels of involvement with ICTs were examined; and data were analyzed through multiple-group structural equation modeling. Findings Findings show that the level of consumer involvement with ICTs influences the behavior in the mobile services. Further, the findings support that mobile services’ perceived quality, followed by the service perceived value are the factors with a stronger influence in satisfaction with mobile services, regardless the level of consumer involvement with ICTs. However, the mobile company corporate image has a lower influence. In addition, the results support the partial moderating role of involvement with ICTs in the loyalty toward mobile service providers, suggesting that consumers lowly involved with ICTs experience a greater impact of the service quality on their loyalty. Originality/value The main contribution of this study is the examination of the influence of involvement with technologies in consumer behavior in the mobile services

Technical, economic and regulatory analysis for the implementation of the subscription audio and video service using IPTV technology for a WISP of the canton General Villamil Playas

Introduction. The present work begins with the study of IPTV technology and the knowledge of the equipment installed in the wireless network Multipoint Point of the Company CELERITEL which is a Wireless Internet Service Provider (WISP), whose main node is located in the Canton General Villamil Beaches. Objective. Establish the technical-economic and regulatory viability for the implementation of audio and video subscription service using IPTV technology over a wireless access network SAI, based on a technical analysis, an economic financial review and a study of current regulations. Materials and methods An analysis of the state of the art was carried out, for which articles of medium and high impact on the subject were searched and they were chosen by importance and theme. This exploratory research was consigned between 2013 and 2018. The analysis of these was based on qualitative indicators. Results It is expected that with the same equipment of the point-to-multipoint network of the WISP located in the General Canton of Villamil Playas, the subscriber will receive audio and video content from the installed video server under demand. Conclusion. What is different from our study is that a wireless network that operates on unlicensed frequencies for the distribution of AVS using IPTV technology will be used as an access network.

Quality-adjusted international price comparisons of mobile telecommunications services

Many countries' policymakers have conducted international price comparisons of mobile telecommunications services to prevent service operators from overcharging subscribers. However, those comparisons have become more complicated because of the escalation in service usage and telecommunications expenditures spurred by the proliferation of smartphones and broadband LTE wireless internet service networks. The basket-based methodologies that have been widely used for international price comparisons are also limited—first, because the baskets for comparison may not be representative of actual service usage patterns in some countries; second, because they are difficult to apply to highly differentiated service plans due to the significant increase in wireless internet service usage and widely used plans with unlimited voice call service and SMS/MMS; and third, because they cannot consider the quality of service, such as upload and download speed in various service environments, at all. As an alternative, this paper proposes a hedonic pricing model that accounts for service quality and its variation in potentially disruptive environments, as well as fixed charge for a mobile phone additional to the price of service plans. The model was used to derive quality-adjusted price indices of mobile telecommunications services for twelve cities in ten countries with broadband LTE wireless internet service. The empirical results confirmed that the price index of each city varied significantly across the specifications,—both within the United States and internationally—depending on whether the model was constructed to reflect service quality and its variation on roads, in buildings, and in subways. The price index of each city also varied depending on whether the subsidized price of a mobile phone was considered part of the monthly price of a service plan. These results have important implications for policymakers seeking to understand the ultimate level of mobile telecommunication service prices for their country in a global context.

Penta-band microstrip patch antenna with small frequency ratios using metamaterial for wireless applications

AbstractA novel shape penta-band microstrip patch antenna is presented in this paper. The proposed antenna shows five operating frequencies and can be used for various wireless applications, i.e. 2.58 GHz for non-direct line of sight, wireless Internet service providers, and compatible with Navini Networks; 3.17 and 3.42 GHz for WiMAX; 4 GHz for C-band application such as weather radar systems; and 5.3 GHz for higher WLAN. Very small frequency ratios of the values 1.2286, 1.078, 1.169, and 1.325 are achieved between two consecutive resonant frequencies. Antenna design techniques for achieving five bands are presented and discussed step by step. The analysis is done by Ansoft HFSS v.15, and results are verified with experimental results of fabricated prototypes.

A compact double‐psi‐shaped dual band patch antenna for WLAN/LTE applications

AbstractThis article presents the design of a double‐psi‐shaped dual band antenna, modified from the conventional microstrip patch. The proposed antenna is printed on an FR4 epoxy substrate and it occupies a compact size of 17 mm × 18 mm × 1.6 mm. We have designed our antenna to operate at 2.4/5.15 GHz. The measurement results show that the proposed antenna has 10 dB impedance bandwidths of 1650 MHz (1.982–3.632 GHz) and 812 MHz (4.444–5.256 GHz) to cover the LTE and 5 GHz IEEE 802.11 WLAN bands, respectively. The geometry of the design is relatively simple—it constitutes only 2 U‐shaped strips appended to a conventional microstrip patch, producing a structure which resembles 2 psi (Ψ) letters placed on top of one another. Due to its simple configuration and good radiation characteristics, the antenna is an appropriate candidate for applications which require both wireless communication and internet services.

Remote Rural Broadband Systems in Canada

The Rural Remote Broadband Systems (RRBS) program is a unique Canadian initiative to provide broadband access to unserved and underserved regions via fixed wireless service operating on unassigned television frequencies in the 512-608 MHz and 614-698 MHz bands. RRBS operators pay a nominal annual fee to access spectrum and receive a secondary license that offers no guarantee of protection from interference from broadcasting services.In 2011, the year the program was launched, Industry Canada issued 555 licenses for RRBS operations across the country. By 2014, there were 84 RRBS stations in Canada, the majority of which were concentrated in the province of Alberta. In December 2014, Industry Canada placed a moratorium on granting more spectrum licenses for RRBS operations while it examined the potentials of repurposing the 600 MHz band. As of August 2015, there were 52 RRBS stations operating in Canada.This study’s objective is to evaluate the RRBS policy as a method to bring efficient and affordable wireless internet service to remote and rural regions of Canada. This research looks at service providers at the margins of the Canadian wireless industry. Most RRBS providers in Canada are small enterprises that are often run by a few individuals and can have customer bases of less than one hundred. Despite the limited economic potential, early results show RRBS providers remain positive about its possibilities, if given the necessary policy support. This project explores the development of these small enterprises, RRBS business practices, as well as the continued role of the Canadian federal government in developing broadband infrastructures in remote and rural areas. The results of the study include quantitative data collected via surveys of RRBS service providers across Canada, and qualitative information obtained via structured interviews.Among the key questions: What precipitated the enormous drop in interested RRBS providers between 2011 and 2014? Can a secondary licence offer reliable service? Why are so many RRBS providers concentrated in the province of Alberta? What is the role of the federal government in supporting the development of small wireless providers? Is there a viable economic model to provide wireless broadband service in remote regions?This research is the only known study of this unique Canadian wireless broadband initiative. This study contributes to international telecommunication research involving Television White Space and unlicensed spectrum. It will prove valuable for any country with a large hinterland where wired access is a challenge.

IPTV technology for the wireless Internet service provider (WISP)

This article describes the implementation of the IPTV technology through an open source system for the wireless Internet service provider (WISP) in the Cerecita site, located in the province of Guayas, Ecuador. The feasibility of implementing the IPTV technology is given through the use of the Emby Server application, in addition to the use of an operating system such as CentOS 7, which are open source and have the necessary requirements for the creation of this service. The analysis of data tra c generated on the WISP network, which will establish the advantages and disadvantages generated by the transmission of this technology, created to VOD multimedia content server that allows the video signal to be sent to users Finally, a feasibility study was carried out to analyze the advantages and disadvantages that exist in the implementation of this IPTV technology.

Empirical Analysis of Factors Affecting the Adoption of Smartphone on Young Generation

The aim of this study is to identify factors of smartphone adoption on young generation this study proposed an approach by dividing smartphone-based services into four different categories of Productivity that incorporate business utility apps (e.g., MS Word file viewer and file manager, easy in use, filling up expectations, article, internet, and education), Entertainment, which includes Game, Sports, Music, Mobile tv, and Photography apps. In addition, Information category contains Finance, News, Travel, Medical, Banking, Weather, and others. Networking indicates those services for the social networking such as Facebook and Twitter and others social networking apps. The survey comprises of four sections and responses are collected in 5-point Likert scale to measure the actual view of the respondents. Pearson correlation and Regression analysis are conducted to measure the degree to a correlation between dependent and independent variables. There is no significant relationship between smartphone services with expensiveness, affordability, and flexibility. But a significant relationship between smartphone services with protection towards the environment, tools for social networking, wireless Internet services, mobile tv & online banking. Out of 150 respondents, about 80% of them are quiet satisfied on smartphone services Among the respondent’s boys are mostly found of using different types of financial services like online marketing, online payment, online banking, etc. but girls are mostly found of entertainment services. Finally, it’s observed that on the eve of the twenty-first-century young generation demand and expectation regarding smartphone services is increasing in every day.

Pricing strategies and categories for LTE networks

Long Term Evolution (LTE) systems will provide a large number of users with various high quality wireless Internet services including but not limited to voice over IP, real-time gaming, multimedia streaming and several others. A suitable pricing policy is an important component in order to bring benefits to both the operators and the customers. In fact, through this, the operator can efficiently manage the radio resources of cellular networks. For different types of services, the operator can maintain user Quality of Service and through which, the revenue can be optimized. This article analyzes various possible LTE pricing schemes, including the one proposed, based on different criteria: network load and congestion, operator revenue, traffic differentiation and user categorization. We provide comparative graphs to highlight the pros and cons of the studied pricing strategies. We highlight the importance for the operator to move from the often used flat-rate style policies towards more dynamic pricing strategies taking into account the user and service classes.

Detection & Analysis of Evil Twin Attack in Wireless Network

Due to increasing demand of wireless internet access open Wi-Fi internet service is available at public places and secured Wi-Fi internet service is available at private/commercial places. Device can connect to any wireless access point by identifying only two identifier - the network name and MAC address of access point. The widespread use of wireless network gives rise of various security threat among which is Evil Twin Attack. The presence of such security threat in network causes significant loss of information. In this paper, we discussed Evil twin Attack and its effect in wireless network. We also discussed various solutions proposed by researcher. We present a very simple solution by considering certain ways of evil twin attack to detect Evil Twin Access Point to prevent attack. We have used RTT and number hops between client and server based technique and de-authentication detection between client and legitimate access point based technique.

Dynamic Provider Selection & Power Resource Management in Competitive Wireless Communication Markets

In this paper the combined problem of Wireless Internet Service Provider (WISP) selection by the mobile customers and corresponding power allocation is treated, in order to meet user expectations and satisfaction in a competitive wireless communication market with several co-existing WISPs. Each WISP is characterized by a price and service-based reputation, formed based on its adopted pricing policy and its success to satisfy customers’ Quality of Service (QoS) prerequisites, the latter implicitly characterizing the specific WISP’s market penetration factor. The customers who act as learning automata selecting the most appropriate WISP adopt a machine learning based mechanism. The optimal power allocation is concluded from the maximization problem of each user’s utility function, which is confronted as a non-cooperative game among users and its Nash equilibrium is determined. The output of the resource allocation problem feeds the learning system in order to build knowledge and conclude to the optimal provider selection. A two-stage iterative algorithm is proposed in order to realize the machine learning provider selection and the distributed resource allocation. The performance of the proposed approach is evaluated via modeling and simulation and its superiority against other state of the art approaches is illustrated.

Market Structure and Broadband Internet Quality

This paper investigates the effects of the number of firms and their product‐type on broadband Internet quality. We estimate a model that relates the actual speeds delivered, in census block groups to the number of wireline and wireless internet service providers (ISP's), cost and demand conditions, and correction terms for the endogeneity of market structure. Model estimates show four main findings. Wireline speeds are often higher in markets with two or more wireline ISP's than with a single wireline ISP. Excluding the correction terms from the analysis understates this effect. Increases in wireline speeds are larger in the upstream direction, and there is no relationship between wireline speeds and the number of wireless ISP's.

Hip to be Square: Disruption in the U.S. Mobile Payment Market

Founded in San Francisco in 2009, Square finished 2012 as the darling of Silicon Valley; flush with more than $340 million in funding, the firm had grown to several hundred employees in just three short years. It processed more than $10 billion annually in credit and debit card payments from small business owners that used Square’s smartphone-enabled card swipe device wherever cellular or wireless Internet service was available.However, Square’s success had attracted new entrants into the mobile payments processing space, both in the United States and abroad, threatening to derail the company’s remarkable trajectory. With its latest financing round valuing the company in excess of $3.4 billion, management and investors were considering which strategies would continue—even accelerate—the company’s growthSquare presents an opportunity for classes in strategy and technology management to contemplate the following: How can a startup disrupt an established set of incumbents without provoking a harsh competitive response? How can a growth company in a rapidly changing industry expand beyond the core competency that fueled its initial growth? Which growth platforms make the most sense for a company in a complicated ecosystem with many players offering divergent solutions?

Implementation of quality coverage map system via wireless communication service and big data analysis

The objective of this study is to realize the big data service quality maps of mobile communication companies, so that the users can objectively compare communication service qualities and make a reasonable choice. A measurement software was installed on smart phones for the purpose of measuring the service qualities of experience by the users. Furthermore, a measurement of five wireless internet services (broadband LTE, LTE-A, LTE, 3G, WiBro, and WiFi) was performed for evaluating the qualities of the service provider networks and the nationwide qualities. The measured data were stored and periodically uploaded to the database. These data were stored in PostGIS spatial DBMS through the connection of DBs, and they were connected to GeoServer for sharing and editing the geospatial data. The measured data were realized into coverage maps by using Google Maps. The coverage range was defined in Google Maps, and the defined range was divided by a specific cell (approximately 100 m x 100 m). The measured GPS ranges of each cell were retrieved from the quality data collection server table, and their average values were used for organizing and updating the coverage maps. These contents were stored in GeoServer, retrieved by database queries, and provided as visible layers in OpenLayers. In addition, statistical coverage maps via Flash maps were provided.

Cost Efficiency for Economical Mobile Data Traffic Management From Users’ Perspective

Explosive demand for wireless internet services has posed critical challenges for wireless networks due to their limited capacity. To tackle this hurdle, wireless Internet service providers (WISPs) take the smart data pricing to manage data traffic loads. Meanwhile, from the users’ perspective , it is also reasonable and desired to employ mobile data traffic management under the pricing policies of WISPs to improve the economic efficiency of data consumption. In this paper, we introduce a concept of cost efficiency (CE) for user’s mobile data management, defined as the ratio of user’s mobile data consumption benefits and its expense. We propose an integrated CE-based data traffic management scheme, including long-term data demand planning, short-term data traffic pre-scheduling, and real-time data traffic management. The real-time data traffic management algorithm is proposed to coordinate user’s data consumption to tailor to the pre-scheduled data traffic profile. Numerical results demonstrate the effectiveness of CE framework in indicating and motivating mobile user’s data consumption behavior. The proposed management scheme can effectively motivate the user to adjust its data consumption profile to obtain the optimal data consumption CE.

Low-cost sustainable wireless Internet service for rural areas

Deploying and maintaining an Internet service in remote rural and mountainous areas is a challenging task specifically in developing countries. In this paper, we present a study to realize a low-co...

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