Purpose: Mexico faces severe water availability problems, resulting in higher stress on its distribution in many states. To resolve the increasing water demand, it is essential to evaluate public water management to ensure the success of any decision-making policies to decrease the water pressure in the country. Methodology/Approach: For water management systems, benchmarking their performance relative to others can be an appropriate way to identify possible improvements. Using data from the National Census for drinking water and sanitation in 109 municipalities in the northwest region of Mexico, this analysis aims to evaluate the water management efficiency based on a two-stage Bootstrap Data Envelopment Analysis model with intermediate variables. Findings: The study found average efficiency in water system management but very low efficiency in system improvements. Additionally, no relationship was identified between the two stages or population size and density. Research Limitation/Implication: The study highlights the need for transparent water policies to address the country's shortage. Adjusting municipal public water system management operations and designing future strategic planning is essential. Originality/Value of paper: The presented analysis investigates a relationship between water management and water system improvements.
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