To address the slow heating and low efficiency issues of traditional macro-packed phase change material (PCM) radiant floor heating systems, this study innovatively explores the impact of altering the eccentric positions of hot water pipes within the PCM encasement, based on computational fluid dynamics (CFD) numerical simulations. Starting with a concentric case as a baseline, the investigation extends to six different configurations achieved by displacing the hot water pipes vertically (upward and downward) and horizontally. The analysis encompasses the PCM's thermal state, temperature dynamics, spatial distribution, and heat flux. The results indicate that the arrangement of hot water pipes with upward and horizontal displacements demonstrates a more positive impact on improving the thermal performance of the PCM radiant floor heating system, with the effect becoming more pronounced as the displacement distance increases. Cases with upward eccentric movement of r/4 (where r is the encasement radius) and r/2 reached the optimal floor temperature of 297.15 K faster than the concentric case by 2 h and 3.8 h, respectively, during the heating phase. Cases with horizontal eccentric movement advanced by 0.5 h and 2.5 h, respectively. Cases with horizontal displacements of r/4 and r/2 caused smaller temperature fluctuations and provided greater comfort and energy efficiency than those with upward displacements, with average heat flux values being 4.75 % and 11.82 % lower, respectively. These findings offer theoretical support for the optimization and application of macro-packed PCM floor heating systems.