BackgroundThe Instituto Alzheimer Brasil (IAB) is a non‐governmental organization that promotes information about Alzheimer’s disease to community, offering support for people with dementia, caregivers and familiars. Before the pandemic period, two monthly presential meetings were organized by IAB, in two cities, São Paulo and Curitiba, with 80 participants estimated in each one. However, with social distancing regime, alternatives were required to maintain the activities. Thus, the present study aimed to describe the actions developed by IAB and the participants during the distancing regime of COVID‐19 in 2020.MethodThe mainly activities developed by IAB during the distancing regime included: 1) The virtual meetings by applicative; 2) Lives in the social media; 3) Message app group to support individualized cases. Parts of the meetings and the lives were recorded and posted after transmission. The number of participants was counted during the transmission and followed by the later access to the videos. The number of demands via message was counted, as well. As a part of apps, the geographic location of participants was showed and, in some cases, the location was asked directly to the caregiver via message.ResultNine virtual meetings and seven lives lectures had been broadcasted on social media open to the community, from March to November 2020. The total of 643 participants through the application meetings and 628 on live lectures. Being the most watched video with over 9000 views, and over 500 comments per video. The online actions reached more participants than São Paulo and Curitiba, in 14 Brazilian states and in other 6 countries: Portugal, Japan, Germany, Italy, Australia and the USA.ConclusionConsidering virtual activities, the main result had been an increase in the number of people assisted who need a huge dealing support for Alzheimer`s disease. With virtual actions, people from other countries and regions of Brazil were able to participate in the support group. The feedbacks of caregivers had been extremely positive, showing that online model should last along with the presential model, even with the end of the social distance regime.