User Commitment Research Articles

How Do User Commitment and Lean Usage Promote Rich Usage in Social Virtual Worlds: Differential and Quadratic Relationships

ABSTRACTSocial virtual world (SVW) platforms face a critical challenge to retain a sound base of active users, which is key to their success and requires a deep understanding of how much (lean usage) and how exactly (rich usage) users' usage behaviours occur in these platforms. While both lean and rich usage are pivotal considerations in the SVW context, prior research has primarily assumed an omnibus conceptualisation of SVW usage that does not differentiate subtypes of usage. This results in limited knowledge about the sophisticated relationships and differences between lean and rich usage, making it difficult to reconcile inconclusive findings regarding how SVW usage is affected by its antecedents (e.g., commitment). In this paper, we draw upon the tripartite view of system usage to substantiate lean and rich usage constructs in the SVW context. Then, based upon the sociotechnical perspective (particularly the concepts of multifinality and equifinality) and the literature on SVW usage, we develop a research model to investigate the curvilinear relationships between lean usage (manifested in the extent and breadth of usage) and rich usage (represented by task variety and cognitive absorption), and the differential effects of two commitment components (affective and calculative commitment) on rich versus lean usage in the SVW context. Using two‐wave field survey data from 312 users of Second Life (a pioneering SVW platform), we find sophisticated (linear/quadratic) relationships between lean and rich usage constructs: the extent of usage triggers the breadth of usage and task variety, and has a convex (U‐shaped) relationship with cognitive absorption; the breadth of usage is positively related to cognitive absorption and has a concave (inverted J‐shaped) relationship with task variety. Furthermore, we confirm that affective commitment positively affects both lean and rich usage, whereas calculative commitment directly triggers only lean usage (the breadth of usage) but not rich usage. These findings have important theoretical implications for the research on SVW usage and commitment and provide useful insights for SVW practitioners to promote users' prolonged and active usage behaviours.

Assessing sport commitment: the development and preliminary validation of recreational sport commitment questionnaire

BackgroundPresently, where inactivity is an overarching problem globally, participation in recreational sports activities has become an important outlet for promoting healthy lifestyles. However, there is a lack of instruments to evaluate the commitment of recreational and leisure sports users. This study aimed to adapt, develop and provide preliminary validation of the Recreational Sport Commitment Questionnaire (RESQ).MethodsThe development and validation process in this study consisted of four stages: Stage One involved item pool generation, Stage Two focused on content and face validation, Stage Three encompassed data collection, and Stage Four included the assessment of the psychometric properties of the RESQ. This final stage was conducted through Exploratory Factor Analysis (EFA; n = 275) and Confirmatory Factor Analysis (CFA; n = 313) to evaluate convergent validity, discriminant validity, and composite reliability.ResultsThe initial item pool generated 60 items, whereby 42 items were retained after the content validity evaluation process by the panel of experts. Next, EFA analysis suggested 31 items distributed across seven factors. Lastly, psychometric properties of RESQ with 26 items were established through CFA (GFI = 0.91, CFI = 0.97, RMSEA = 0.04, TLI = 0.96, X²/df = 1.52) and other psychometrics evidence.ConclusionBased on the collected psychometrics evidence, RESQ is a valid questionnaire to evaluate the commitment of recreational sports users. The newly developed questionnaire allows sports organizations to assess the factors influencing sport commitment among recreational sports users. Based on the results of RESQ, sport programmes can be tailored made to optimize sports engagement and promote continued commitment.

Motivational determinants of continuance usage intention for generative AI: an investment model approach for ChatGPT users in the United States

ABSTRACT The proliferation of generative artificial intelligence (AI) chatbots such as ChatGPT has sparked a transformation in the dynamics of human–machine interactions. However, little is known about the psychological mechanisms underlying generative AI chatbot–human relationships. Building on the investment model, this study examined the influence of generative AI user-friendliness and playfulness on ChatGPT commitment and continuance usage intention. The results of an online survey conducted in the United States (N = 446) indicated that user-friendliness and playfulness positively affect satisfaction, investment size, and perceived quality of alternatives. Both satisfaction and investment size positively affect commitment to ChatGPT, thereby influencing the intention to continue using generative AI chatbots. However, the quality of alternatives did not significantly affect user commitment to ChatGPT. The findings of this study contribute to our understanding of building user relationships with generative AI chatbots by identifying user-friendliness (representing utilitarian value) and playfulness (representing hedonic value) as key factors in determining generative AI continuance usage intention.

Persuasive technologies design for mental and behavioral health platforms: A scoping literature review.

This review investigates persuasive design frameworks within eHealth, concentrating on methodologies, their prevalence in mental and behavioral health applications, and identifying current research gaps. An extensive search was conducted across 8 databases, focusing on English publications with full text available. The search prioritized primary research articles, post-2011 applications, and eHealth platforms emphasizing treatment or support. The inclusion process was iterative, involving multiple authors, and relied on detailed criteria to ensure the relevance and contemporaneity of selected works. The final review set comprised 161 articles, providing an overview of persuasive design frameworks in eHealth. The review highlights the state of the art in the domain, emphasizing the utilization and effectiveness of these frameworks in eHealth platforms. This review details the restricted adoption of persuasive design frameworks within the field of eHealth, particularly in the mental and behavioral sectors. Predominant gaps include the scarcity of comparative evaluations, the underrepresentation of tailored interventions, and the unclear influence of persuasive components on user experience. There is a notable requirement for further scrutiny and refinement of persuasive design frameworks. Addressing these concerns promises a more substantial foundation for persuasive design in eHealth, potentially enhancing user commitment and platform efficiency.

Nurses' perspectives on the use of telemonitoring in the management of people with diabetes and hypertension.

to understand the perspective of nurses on the use of telemonitoring in the management of people with type 2 diabetes mellitus and arterial hypertension in primary care. this qualitative research involved sixteen nurses from eight municipalities in Paraná. Data were collected between November 2022 and January 2023 through inperson or remote interviews, which were audio-recorded and subjected to content analysis. according to the nurses, telemonitoring enhances users' knowledge about these conditions, communication and connection with the team, and productivity. However, the lack of electronic resources and equipment, high staff turnover, low user adherence, and the limited availability of professional time present significant challenges. the effective implementation and operation of telemonitoring in the management of people with diabetes and hypertension involve both potential benefits and barriers. It is essential to have the availability of human and technological resources, managerial support, and the commitment of professionals and users.

The Commitment and Recommendation Behavior of Cloud Accounting Users in the Emerging Market: the Case of Vietnam

The Commitment and Recommendation Behavior of Cloud Accounting Users in the Emerging Market: the Case of Vietnam

Factors influencing TikTok-based user purchase intention: comparison between potential customers and repeat customers

PurposeThe purpose of this paper is to examine how different types of user experience in TikTok impact purchase intention via commitment to the influencer and commitment to the platform, with customer type included to determine moderating effects. Three types of user experience are considered: information experience, entertainment experience and parasocial-relationship-based experience.Design/methodology/approachThis study collected 458 valid questionnaires from TikTok users, employing the structural equation modeling approach to examine the proposed research model.FindingsInformation experience, entertainment experience and parasocial-relationship-based experience are found to critically stimulate user commitment to the influencer and commitment to the platform, in turn driving TikTok-based purchase intention. Tests incorporating customer type reveal that commitment to the influencer more strongly influences the purchase intention of repeat customers, with commitment to the platform more likely to stimulate purchase intention among potential customers.Research limitations/implicationsOn a theoretical level, the paper is among the first to examine TikTok-based user purchase intention with customer type as a moderator. On a practical level, the results can guide marketers to effectively promote products using TikTok and inspire TikTok managers to develop customized strategies to stimulate initial and repeat sales.Originality/valueTikTok is moving to the stage of commercialization and monetization by introducing e-commerce features. Although this move should cultivate particularly fertile ground for companies to sell products, TikTok user purchase behavior has yet to receive sufficient research attention, with little currently known about their purchase motivations. The current study uncovers the significant antecedents of users' purchase intention through TikTok, and further reveals the motivational differences among potential and repeat customers.

84 Advances, Challenges and Prospects for the Sustainable Use of the chigüiro in Colombia

Abstract The sustainable use of chigüiro or capybara is a strategy proposal to prevent the decline of the species population by maintaining and conserving appropriate habitats, reducing illegal capture, promoting its recognition, and achieving a better distribution of its benefits and its environmental services. The objective of this work is to present the progress made toward the sustainable use of capybaras in Colombia. The biological information compiled during the last 15 years indicates that the density of the populations of this species is heterogeneous throughout the flooded savannahs with space-time variations between < 1 individual/ha, and up to 6 individual/ha. These variations are associated with strong climatic variations, changes in habitat quality, and the impact of a series of conditioning factors, both natural (water availability over time) and anthropogenic origin (hunting, land use, eventual competition with cattle, and the incidence of burning). Commercial hunting as a sustainable strategy includes the identification of various products and by-products of the species, as well as its linkage in Bioeconomy projects (Figure 1) through the compliance of associated normative, the reinforcement of environmental authorities, an effective communication strategy and user commitment. Capybara meat is characterized by having a low-fat content and a protein ratio greater than 20%; and its carcass meat performance is between 44% and 53%. In addition to the training in the preparation of various meat by-products and the analysis and processing of the fur, there is an updated market study that includes an interview phase, a pilot test of exploitation, yields and tastings for approach to the actor of the commercial chain and meet future investors or buyers. With these results, a financial model was formulated with all the necessary costs to make use of the Chigüiro products. Additionally, a prototype processing plant was designed and it has three mobile components (A, B, C); two complementary fixed structures (D, E) and a module for the processing of by-products and waste (Figure 2). Finally, linking capybara population concentration points within ecotourism activities will expand the options for its use and conservation of the Chigüiro population and its habitats. Among the actual limitations for Chigüiro use we have the delay in issuing the resolution for the allocation of the global utilization quota, and the modification of the closure to increase the period of use. These resolutions will encourage the participation of other users and local investors, which is expected to reduce the transformation of natural ecosystems and their associated biodiversity.

Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach

This study attempts to understand the factors affecting usage intention, actual use, satisfaction, perceived trust, and commitment to over-the-top (OTT) platforms. A research model based on the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and the Three-Component Model of commitment (TCM) is proposed and evaluated using partial least squares structural equation modeling (PLS-SEM). The results showed that habit, performance expectancy, and hedonic motivation are essential predictors of behavioral intention to use OTT platforms. Perceived trust, hedonic motivation, and video content availability are pivotal in explaining OTT user satisfaction. The study also highlighted the most important and best-performing behavioral intention and satisfaction drivers. The most important determinants of behavioral intention were habit, performance expectancy, and effort expectancy, and the constructs that performed the best were effort expectancy, hedonic motivation, and performance expectancy, in order. Video content availability, perceived trust, and hedonic motivation were the most important, whereas hedonic motivation, video content availability, and perceived trust were the top-performing antecedents of satisfaction. The study elucidated how continuance and affective commitment are determined by video content availability, satisfaction, and perceived trust. Further, video content availability's impact on satisfaction, trust, and user commitment demonstrated in the study is unique to this study. Satisfaction and perceived trust as a consequence of video content availability and mediator in transferring its effect on user commitment is a novel contribution of the study.

Public Libraries Can Be Open Science Laboratories for Citizen Science Projects

A Review of: Cigarini, A., Bonhoure, I., Vicens, J., & Perelló, J. (2021). Public libraries embrace citizen science: Strengths and challenges. Library & Information Science Research, 43(2), 101090. https://doi.org/10.1016/j.lisr.2021.101090Objective – The objective of this study was to evaluate the potential of libraries supporting citizen scientist (CS) projects. Design – Mixed methods program evaluation study. Setting – 24 public libraries in Barcelona, Spain. Subjects – Public librarians and library users. Methods – It is a mixed methods and mixed population study done in several phases. The first phase involved training 30 librarians how to conduct a citizen science project. They were given a pre and post survey about their perceptions of citizen science and comfort-level in conducting a project. The second phase involved a project run by the now-trained librarians with library user participation. At this phase a questionnaire was given to the users at the start and end of the project. Finally, a focus group of librarians was asked about their project. The responses were evaluated through thematic analysis. Seven libraries participated in the focus groups. Main Results – During the first phase of the study, the survey found the librarians were pessimistic about user participation in a citizen science project, both at the beginning (75%) and at the end (79%) of the session. Though they felt confident in discussing citizen science (100%) and had high satisfaction in the training (70%), only 42% felt confident to conduct a project on their own. The second phase involved the users, 94% of whom had never participated in a CS project. At the end, 70% of users said the project positively changed their perceptions of the library and 70% were satisfied with the experiment. During the focus groups, librarians said the project brought new users into the library and had the potential to build more relationships among participants and with the community. Major challenges discussed were user commitment to the project and the workload required by librarians, however they all answered positively when asked about continuing with CS projects. Conclusion – This study showed that citizen science projects can be successfully implemented in public libraries. Public libraries are facing challenges caused by societal change, the rise of open science, and more transparent and novel democratic ways of knowledge production. Updating public library infrastructure would be needed to support these projects more fully. This may involve building partnerships and developing new guidelines. There is potential for public libraries to be leaders and innovators in citizen science.

The relational factors in managing rural water supply in Punjab, Pakistan

Abstract The Punjab Public Health Engineering Department (PHED) and community-based organizations (CBOs) collaboratively manage the rural water supply (RWS) system in Punjab, Pakistan since the mid-nineties. In a command-and-control administration, a collaborative approach to managing RWS is atypical. The study addresses this gap by analyzing the relational behavior as a monitoring and enforcement mechanism to ensure community compliance with government-produced institutions for managing RWS. Four focus group interviews were conducted with the CBO members and the survey of households from the same villages. Using the partial-least square structural equation model (PLS-SEM), the mediating influence of frequent communication, commitment of users, and shared meaning on community compliance with institutions was analyzed. The integrated results from the two methods imply that trained CBOs better self-organize, as they communicate frequently with the community members. It is recommended that for the sustainability of the RWS system, regular government support for CBOs underscores the success of collaborative collective action, though trained CBOs better manage RWS in weak monitoring by the government.

The Influence of Media Capabilities on Knowledge Contribution in Online Communities

Online communities (OCs) have historically focused on building knowledge repositories, but as OCs add more synchronous communication, it is important to understand how different communication capabilities influence user commitment, individual growth, and knowledge contribution. We studied 452 members of a popular OC in Taiwan and found that both connectivity (direct user-to-user interaction) and communality (knowledge repositories) influence member commitment, but connectivity has a stronger influence than communality on knowledge contribution and individual growth. We also found that four media capabilities (transmission velocity, parallelism, symbol sets, and reprocessability) have strong influence on both connectivity and communality. These findings suggest that managers of OCs should add software capabilities that help OC members find like-minded members, enable instant messaging among members, and provide richer communication beyond simple text messages.

User Commitment Towards Open Government Data (OGD) Adoption and Use: Influence of Trust and Quality Dimensions

User Commitment Towards Open Government Data (OGD) Adoption and Use: Influence of Trust and Quality Dimensions

코로나 이후 공공체육시설 이용이 운동몰입 및 운동만족에 미치는 영향

The purpose of this study is to examine the effect on exercise commitment and exercise satisfaction of public sports facility users after Corona.BRFor this study, the data of 252 survey participants were analyzed. There is a limit to generalization to subjects residing in G Metropolitan City, and we divided them into exercise immersion (cognitive immersion, action immersion) and exercise satisfaction (attachment satisfaction, enthusiasm satisfaction). Exploratory factor analysis according to each factor and Cronbach’s alpha coefficient were used. For each group difference, independent-t, one-way ANOVA was used, and the post-hoc test was confirmed by applying scheffe. Pearson’s correlation analysis was used for the correlation by factor, and multiple regression analysis was used for the interaction between each other. The criterion according to statistical processing was α=.05.BRThe following conclusions were drawn through this study.BRFirst, according to age, among general characteristics, cognitive immersion was found to be significantly higher in their 30s than in their 40s on exercise immersion and exercise satisfaction among participants in public sports facilities after Corona. However, there was an average difference between exercise commitment and exercise satisfaction according to gender, participation experience, and number of participation, but no statistically significant difference was found.BRSecond, no significant correlation was found in all factors of exercise commitment and exercise satisfaction of participants in public sports facilities after Corona, and low explanatory power and significant influence were not found in interaction.

Analisis Pengaruh Kepuasan Pasien Rawat Jalan Terhadap Minat Kunjungan Ulang Di Rs X Kota Madiun

The patient's satisfied is an indicator that can be used to see the quality of health services. A health service can be said to be of high quality if it satisfies the expectations of the patient. Good service quality will form user commitment to reuse a service. The purpose of this study was to determine the effect of outpatient satisfaction on interest in revisits at Hospital X in Madiun City. This research is a quantitative analytic study with a cross sectional approach. This study was conducted on 100 outpatients at Hospital X in Madiun City using a questionnaire. The data collected were analyzed by univariate and bivariate. The chi square test was used in bivariate analysis. The results showed that 99% of outpatients were satisfied with the services provided and 97% of patients who were interested in making revisits. However, there was no effect of outpatient satisfaction on the interest in revisits at Hospital X in Madiun City (p Value = 1,000).

A importância da implantação do acolhimento na atenção primária à saúde: revisão integrativa

Objective: to identify through the integrative review the importance of the implementation of the reception in Primary Health Care providing information about this attitude in the light of the published literature. Methodology: This is an integrative review of the literature, whose data were collected from secondary sources, through a bibliographic survey of scientific studies in Brazil, from 2017 to 2021, in three databases: VHL (Medical Literature Analysis and Retrieval System Online), Pubmed (U.S.National Library of Medicine) and Web of Science; the main question of the study was: What were the impacts on the quality of Primary Health Care with the implementation of reception in health services in Brazil in the last five years? Results: The search resulted in 160 articles, after reflective and critical reading of the abstracts, 15 articles were selected that met the objectives and the guide question, after the full reading of the articles was performed. Conclusion: Welcoming is a method designed to collaborate with the qualification of health issues, in a way that allows the user access to a fair and comprehensive care, through multiprofessionality and intersectoriality. It is a tool capable of enabling the SUS to effectiveness its constitutional principles. In addition, the study showed that welcoming promotes the connection of trust and commitment of users with the team and services, being a fundamental action for the humanization of the SUS and depends solely on the professionals inserted in the Primary Care network.

Value Creation in Platform Enterprises: A Fuzzy-Set Qualitative Comparative Analysis

Platform enterprises have emerged as one of the most popular business models in the era of knowledge economy. The success of platform enterprises relies on continuous value creation by constructing an efficient platform and attracting more users to participate in order to create more value for the users and by the users. This study is to explore the key factors that drive value creation in platform enterprises’ ecosystem to help better understand the management of platform enterprises as the knowledge-based entrepreneurial ventures in emerging markets. This study employs a newly emerged method—a fuzzy-set qualitative comparative analysis to empirically analyze the antecedent configurations of value creation for Chinese platform enterprises. This method extends qualitative comparative analysis by integrating fuzzy-sets and fuzzy-logic principles with qualitative comparative analysis principles, which offers a more realistic approach. This paper identifies different configurations for high and non-high levels of value creation in platform enterprises. The results show that continuous user commitment is crucial to creating positive value for Chinese platform enterprises, and active user participation and knowledge sharing as well as platform construction/improvement are the key elements that determine the platform enterprises’ value creation process. The results also demonstrate a hybrid value creation logic with efficiency and innovation in platform enterprises. This study further identifies an asymmetric causality in the Chinese platform enterprises’ value creation process that is crucial for knowledge sharing and effective management of platform enterprises. The findings can shed light on the strategic management of platform enterprises for emerging markets.

User Engagement and Abandonment of mHealth: A Cross-Sectional Survey

Mobile health (mHealth) apps have great potential to improve health outcomes. Given that mHealth apps have become ubiquitous, there is limited focus on their abandonment. Data concerning crucial metrics, including reasons for adoption and discontinued use, are limited. This study aims to gain broad insights into utilization of mHealth and game-like features promoting user engagement. We conducted a cross-sectional survey of 209 mHealth users worldwide. The 17-item survey assessed sociodemographics, as well as the key motivators for mHealth uptake and discontinued use. Our findings show that sports and fitness activity tracking were the most common categories of health apps, with most users engaging with them at least several times a week. Interestingly, the most downloaded mHealth apps among younger adults include MyFitnessPal, Fitbit, Nike Run Club, and Samsung Health. Critical drivers of abandonment of mHealth apps were amotivation, loss of interest, and experimenting with different apps to identify the most suitable tool. Additionally, the financial cost of mHealth apps is crucial, with most participants advocating for free or more affordable apps. The study findings suggest that while many individuals utilize mHealth, several factors drive their abandonment. Moreover, data indicate that mHealth developers need to consider gamification strategies to sustain user commitment, as well as psychological variables, such as intrinsic motivation.

Research on the Relationship Between Cross-Level Motivation, Integrated Emotion, and Virtual Knowledge Community Commitment.

Community commitment is the key to the success of virtual communities. Under the background of virtual knowledge community, based on motivation hierarchy model and integrated emotion theory, this paper takes “motivation-emotion-community commitment” as the main framework, and introduces multiple mediation and regulation functions to establish the relationship model of motivation hierarchy, integrated emotions, and community commitment. The results show that the user motivation follows the hierarchical structure of the layer-by-layer influence from the situational level to the personality level, that is, knowledge-seeking motivation and entertainment-seeking motivation at a situational level will positively affect social- interaction motivation at the contextual level, thereby enhancing user self-efficacy at personality level. Users have abundant integrated emotions toward the virtual knowledge community, namely, satisfaction, attachment, and identity, and such multi-integrated emotional model is more conducive for promoting community commitment of users. At the same time, attachment, identity, and satisfaction have an interactive complement, that is, when satisfaction is low, attachment and identity will complement and strengthen community commitment.

PROMOÇÃO DA SAÚDE DE PESSOAS PORTADORAS DO HIV: UMA REVISÃO

Introdução: Promover saúde e garantir a qualidade de vida, nos portadores de HIV revolucionando suas expectativas de vida e transmitindo as informações necessárias para contenção de contágio. Com ações e cuidados especializados se faz o diferencial na vida do usuário. Materiais e Métodos: Foram utilizadas as bases de dados do PUBMED, Periódicos Capes e Google Scholar, realizada em julho de 2020, com os descritores ‘’Delivery of Health” AND ‘’HIV” AND ‘’Health Services” AND ‘’Brazil’’ e, em português ‘’Assistência a saúde’’ AND ‘’HIV’’ AND ‘’Serviços de Saúde” AND ‘’Brasil”. Resultados: Foram selecionados 07 artigos, 100% falaram sobre as estratégias e ações para realizar a promoção de saúde com visibilidade no aumento da qualidade de vida. 30% ressaltaram sobre a importância da atenção dos profissionais da saúde nesta melhora. 40% destacaram o envolvimento do usuário e seu comprometimento. 10% observaram os despojos do sistema de saúde que se mostrou satisfatório. Integrando um conjunto de medidas para alcance da qualidade de vida e promoção da saúde. Considerações finais: A promoção da saúde vai muito além do cuidado individual, e sim de todo um alcance ao redor do portador, família e comunidade, para tais acontecimentos as atividades de saúde pública e o cumprimento das leis se faz necessário para alcance dos objetivos.