Use Of Interpersonal Strategies Research Articles

Multimodal interpersonal strategies in the new digital genre of clinical pictures: Exploring discourse and pedagogical implications for ESP-EMI team teaching

Science communication is undergoing a digital shift that results in the remediation and emergence of genres that help bring science to expert and semiexpert audiences (Luzón & Pérez-Llantada, 2019, 2022). One such genre is clinical pictures (CPs), which consist of a written and an audiovisual versión of a brief to-the-point presentation of a medical case/condition. This genre, as detailed in this study, may have a clearly stated pedagogical purpose aimed to promote diagnostic expertise. This study explores the structure of CPs, the variety of strategies authors use throughout these CPs to express stance and promote engagement with the audience, and the multimodal configuration of this genre. For this purpose, we draw on a dataset consisting of 10 CPs samples provided by The Lancet. Methodologically, we first conduct a linguistic análisis centred on rhetorical steps and interpersonal strategies, and subsequently, a multimodal analysis to identify the configuration of CPs. Overall, results show the use of interpersonal strategies throughout the two versions/formats, the added value of adopting a multimodal approach to explore data, and the complementarity of the two versions to disseminate medical knowledge among doctors and doctors in training. Pedagogically, the outcomes of the study support the incorporation of this innovative genre in ESP and EMI classes to enhance students’ multimodal literacy.

The influence of emotion regulation and family involvement on diabetes distress among adults with type 2 diabetes.

Adults with diabetes frequently experience diabetes related distress, which is associated with negative health outcomes. Family members are commonly involved in patients’ diabetes self-management. However, family involvement can have helpful and/or harmful effects on patients’ diabetes outcomes. Use of interpersonal strategies to regulate negative emotions may play a role in patients’ interactions with family members and experience of diabetes distress. This study examined the influences of interpersonal emotion regulation and family and friend involvement on diabetes distress among 373 adults with type 2 diabetes. Two separate three-step sequential linear regression models were used to test the main and interactive effects of harmful and helpful family involvement and interpersonal emotion regulation on diabetes distress. Greater use of interpersonal strategies to regulate negative emotions (p = .006) and greater harmful family involvement (p < .001) were significantly associated with greater diabetes distress. Interpersonal emotion regulation moderated the relationship of helpful (p = .007), but not harmful (p = .171) family involvement on diabetes distress. Specifically, greater helpful family involvement was associated with lower diabetes distress among adults with low (p = .017) but not high (p = .419) use of interpersonal strategies to regulate negative emotions. Helpful family involvement appears to be associated with lower diabetes distress, but only among patients with low levels of interpersonal emotion regulation.

Humans are interpersonal beings – why isn’t science communication interpersonal?

Weak science communication coupled with misinformation and disinformation has resulted in major challenges for environmental decision-makers, particularly in areas of climate change and marine renewable energy. Interpersonal communication strategies provide the means of facilitating a shift to two-way communication, as they encourage science conversations between communicators and citizens. Science communicators should make themselves more personally known to their audiences. They should communicate using shared stories and conversational language to enable them to relate better with their audiences. In addition, institutions, agencies, networks, and organizations should adapt and support the use of interpersonal strategies by their science communicators.

Interpersonal Strategies in E-Complaint Refusals: Textbook Advice Versus Actual Situated Practice

This article reports on the representation and operationalization of interpersonal attention in complaint management by comparing business textbooks, service recovery research, and situated practice. While textbooks commonly recommend the use of interpersonal strategies when writing complaint refusals, service recovery research points toward contextual differences in this regard. We use an authentic sample of complaint refusals from an intercultural business-to-business setting to show that the decontextualized recommendations in textbooks are not always applied in actual practice and that this lack of interpersonal attention need not be problematic.

Interpersonal emotion regulation in Asperger's syndrome and borderline personality disorder.

Interpersonal emotion regulation (ER) plays a significant role in how individuals meet others' emotional needs and shape social interactions, as it is key to initiating and maintaining high-quality social relationships. Given that individuals with borderline personality disorder (BPD) or Asperger's syndrome (AS) exhibit problems in social interactions, the aim of this study was to examine their use of different interpersonal ER strategies compared to normative control participants. Thirty individuals with AS, 30 with BPD, and 60 age-, gender-, and education-matched control participants completed a battery of measures to assess interpersonal ER, which assessed to what extent participants tended to engage in interpersonal affect improvement and worsening and to what extent they used different strategies. Before completing those measures, all groups were screened for disorders of Axis I and Axis II with the Structured Clinical Interview for DSM-IV Axis I and Axis II Disorders. Compared to controls, individuals with AS and with BPD engaged less in affect improvement. No differences were found for affect worsening. Individuals with AS reported to use less adaptive (attention deployment, cognitive change) and more maladaptive (expressive suppression) interpersonal ER strategies, compared to individuals with BPD and control participants who did not differ from each other. The obtained results suggest the need to develop tailored ER interventions for each of the clinical groups studied. Furthermore, they highlight the need to study further potential differences in intrapersonal and interpersonal ER in clinical populations. Individuals with Asperger's syndrome (AS) and borderline personality disorder (BPD) engaged significantly less than healthy controls in interpersonal affect improvement. Individuals with BPD did not differ from healthy controls in the use of interpersonal strategies. Individuals with AS reported to use more maladaptive and less adaptive strategies than BPD individuals and healthy controls. Understanding differences in interpersonal emotion regulation in individuals with AS and with BPD and normative controls might help practitioners develop better interventions.

President Joko Widodo’s interpersonal strategies in his speech in the 2014 APEC CEO summit

This study aims at describing the way President Widodo used his interpersonal strategies in his speech in the 2014 APEC CEO SUMMIT. In this study, the discussion was limited by finding out the interpersonal meaning of the speech which can be used to dig up speaker’s hidden meanings through what he is saying in the speech. This is a descriptive qualitative study. The concept of discourse analysis from the perspective of Systemic Functional Linguistic (SFL) is employed as a tool to reveal the hidden motivations behind a text. The analysis reveals that in terms of context of situation, President Widodo delivered persuasive speech. Meanwhile, grammar analysis shows that President Widodo was delivering speech in the name of Indonesia and in the name of Indonesian people who need a lot of economic capital in order to achieve the economic goals of Indonesia. In delivering his speech, President Widodo also strongly believed that he would be able to reach his goals. The appraisal analysis shows that Appreciation is the most frequent appraisal devices used in the speech. In that sense, President Widodo’s stance or attitude towards the goals he wants to achieve is strongly positive. It can be concluded that by the elaborate use of interpersonal strategies, President Widodo successfully projects his ideas and messages to the audience and also build a persuasive speech.

Discourse strategies in professional e-mail negotiation: a case study

The purpose of this article is to report on some of the preliminary results of an on-going study on the use of discourse strategies in e-mail negotiation. The analysis aims at showing how relations between the participants develop through the use of specific discourse strategies in their e-mail communication which covers a period of three months, during which the relationship progresses from initial contact to on-going business. Drawing on Hyland’s (2005) concept of metadiscourse combined with Charles’ (1996) categories of ‘old and new relationship negotiations’, this study provides insights into naturally occurring language in an e-mail communication between a Danish Company and its business contact in Taiwan. During the three-month period observed, the frequency in use of interpersonal strategies converges as the relationship progresses towards a more contextually stable and more personalised level of communication as trust has been established and power relations have become structured within the legal framework of the contract.

Metadiskursas magistro darbuose, parašytuose gimtąja ir negimtąja anglų kalba

Nemažai pastarojo dešimtmečio akademinio diskurso tyrinėjimų orientuojasi į tarpasmeninės kal­bos funkcijos ir metadiskurso analizę. Nustatyta, jog tarpasmeninių rašytojo ir skaitytojo santykių pobūdis bei metadiskurso strategijų vartojimas akademiniuose tekstuose gerokai varijuoja dėl kultūrinio-kalbinio konteksto, disciplinos ir žanro ypatumų. Mokslinis straipsnis yra bene dažniausiai tyrinėjamas akademinis žanras, o kitiems žanrams skiriama mažiau dėmesio. Šiame straipsnyje ana­lizuojama tarpasmeninė kalbos funkcija magistro darbo (MA thesis) žanre. Lyginamos metadiskurso strategijos tekstuose, sukurtuose skirtinguose edukaciniuose kontekstuose – Anglijos ir Lietuvos universitetuose. Tyrimo tikslais sukaupti du tekstynai: 20 gimtakalbių ir 20 negimtakalbių (lietuvių) studentų darbų anglų kalba iš kalbotyros srities. Nustatyta, jog MA darbuose gausiai vartojamas tekstą organizuojantismetadiskursas, saikingai – į diskurso dalyvius orientuotas metadiskursas, re­tai – vertinamasismetadiskursas. Gretinamoji analizė parodė, jog metadiskurso žymenų santykinis dažnumas yra gana panašus gimtakalbių ir negimtakalbių tekstuose. Tačiau pastebėta, jog skiriasi tam tikrų mažesnių, specifinių kategorijų vartojimas: negimtakalbiai (lietuviai) studentai vartoja daug daugiau teksto jungtukų ir daug mažiau endoforinių, į skaitytoją orientuotų beivertinamųjų žymenų. Straipsnyje taip pat aptariama edukacinių institucijų tradicijų bei individualaus rašymo stiliaus svarba kuriant tarpasmeninius rašytojo ir skaitytojo santykius akademiniame diskurse.