Actual System Use Research Articles

GOOGLE CLASSROOM: BEYOND THE TRADITIONAL SETTING

This research explored the participants’ use of Google Classroom and evaluated its acceptability using the Technology Acceptability Model (TAM). The respondents were limited to 56 teachers enrolled in the research methodology class in a graduate school of a certain university in Bulacan during the first semester of the school year 2019-2020. The study utilized a mixed-method design. Triangulated were the result of the TAM survey, the analysis of the open-ended survey, and the record of the submission frequency of the respondents through Google Classroom. The descriptive approach was also utilized to describe the respondents' technology acceptance when using Google Classroom through the administration of the TAM survey questionnaire. The study also determined which TAM factor affected the consistency of the use of Google Classroom the most. Among the factors, actual system use appeared to have significantly affected the respondents' consistency of using Google Classroom. A separate open-ended survey was conducted to verify the data derived from the TAM survey questionnaire. The open-ended survey revealed that despite the difficulty of having a good internet connection, all of the respondents agreed that Google Classroom is very useful, easy to use and would recommend its use to others. The consistency of actual use, through online submission, was recorded and served as the dependent variable. In terms of consistency, it was observed that 62.5% of the respondents were able to submit 11 to 12 out of 12 total number of activities through Google Classroom. It was concluded that the use of Google Classroom, though a new experience, made them realize how their life as a teacher can be more comfortable with the use of this technology. Keywords: active system use, behavioral intention, Google Classroom, perceived ease of use, perceived usefulness, technology acceptance

Extending technology acceptance model (TAM) to measure the students’ acceptance of using digital tools during open and distance learning (ODL)

Ever since the Covid-19 pandemic outbreak, we are taught to live in the new norm. Higher learning institutions are forced to adopt a new norm of open and distance learning (ODL) immediately. Since that, students are facing issues, especially in courses that need a conventional setting. During ODL, students and lecturers rely on digital tools, social media, pre-recorded video, and video conference to assist the learning process. However, there are unexplored topics on the students’ intention to use digital tools during ODL. A sample of 367 students who responded from different diploma and degree programs of Universiti Teknologi MARA (UiTM) Terengganu was collected via an online survey. Data collected are analysed on its correlation and coefficient determinant, regression, and analysis of actual use. Technology Acceptance Model (TAM) is expanded to include external factors of technology access and online learning skills to be measured with perceived usefulness, perceived ease of use, attitude, behaviour intention to use and actual system use. Findings on the study will help uncover significant understanding of students’ acceptance of ODL in using digital tools for a better decision-making and students’ support assistance. Hence, this study benefits us to foresee the possible future need for courses in conducting ODL successfully.

Pengaruh Perceived Ease of Use dan Perceived Usefulness terhadap Keputusan Penggunaan Aplikasi Tokopedia melalui Trust sebagai Variabel Intervening

The development of technology-based businesses has increased as a result of the Covid-19 pandemic. One of them is e-commerce as an online shopping service provider. The purpose of this study is to analyze and discuss the effect of perceived ease of use, perceived usefulness, and trust in actual system use decisions. Respondents in this study were people aged 1539 who had used the Tokopedia application in 2020 and accessed it via smartphone. The sample used was 200 respondents. The sampling method using non-probability sampling, and the sampling technique is judgemental sampling. The data collection techniques using an online questionnaire and analyzed using Path Analysis in AMOS program 23 version. This study found that perceived ease of use has a positive and significant effect on trust and actual system use. Perceived usefulness has a positive and significant effect on trust but does not affect actual system use. Moreover, trust has a positive and significant effect on actual system use. Furthermore, the result was found that perceived ease of use and usefulness positively affect actual system use with trust a mediating variable. Based on these result, it is recommended that Tokopedia could improve the easiness and the usefulness of their application system while keep maintaining the trust of its users.

Acceptance Model of a Mandatory Health Information System in Indonesia.

ObjectivesThe purpose of this study was to develop a model of acceptance of the Mother and Child Health Information System in the Ngawi Regency Health Office, Indonesia based on the technology acceptance model, by integrating organizational support and personal characteristics as external variables and enjoyment as an intervening variable.MethodsThe design of this study was cross-sectional. The subjects of this study were 217 village midwives who had operated the Maternal and Child Health Information System in the Ngawi Regency Health Office, Indonesia. The variables studied were perceived organizational support, personal characteristics, perceived ease of use, perceived usefulness, perceived enjoyment, behavioral intention, and actual system use. Data were collected through questionnaires, and then analyzed using structural equation modeling.ResultsIn terms of the total effect, the most meaningful factor affecting actual system use was perceived organizational support (0.766), followed in descending order by behavioral intention to use (0.344), perceived enjoyment (0.238), personal characteristics (0.118), perceived usefulness (0.054), and perceived ease of use (0.048).ConclusionsIn the acceptance model of the Mother and Child Health Information System in Ngawi Regency, perceived organizational support was the main determinant of actual system use, while enjoyment was the main intermediate determinant of the indirect effects of perceived organizational support and personal characteristics on actual system use.

Technology Acceptance of a Machine Learning Algorithm Predicting Delirium in a Clinical Setting: a Mixed-Methods Study

Early identification of patients with life-threatening risks such as delirium is crucial in order to initiate preventive actions as quickly as possible. Despite intense research on machine learning for the prediction of clinical outcomes, the acceptance of the integration of such complex models in clinical routine remains unclear. The aim of this study was to evaluate user acceptance of an already implemented machine learning-based application predicting the risk of delirium for in-patients. We applied a mixed methods design to collect opinions and concerns from health care professionals including physicians and nurses who regularly used the application. The evaluation was framed by the Technology Acceptance Model assessing perceived ease of use, perceived usefulness, actual system use and output quality of the application. Questionnaire results from 47 nurses and physicians as well as qualitative results of four expert group meetings rated the overall usefulness of the delirium prediction positively. For healthcare professionals, the visualization and presented information was understandable, the application was easy to use and the additional information for delirium management was appreciated. The application did not increase their workload, but the actual system use was still low during the pilot study. Our study provides insights into the user acceptance of a machine learning-based application supporting delirium management in hospitals. In order to improve quality and safety in healthcare, computerized decision support should predict actionable events and be highly accepted by users.

The Acceptance and Use of the Virtual Learning Environment (VLE) in Higher Education: A Contextual Study of Royal University of Bhutan

Aims: The study was conducted to explore the factors that influence the acceptance of Moodle (VLE) among students and to study the behavioral intention of students to use VLE in Royal University of Bhutan (RUB) based on modified technology acceptance model (TAM).
 Study Design: This exploratory research incorporated a quantitative approach.
 Place and Duration of Study: The study was conducted in nine constituent colleges under Royal University of Bhutan (RUB) in the period of one year (2019-2020).
 Sample: A total of 384 samples were drawn from population size of 9590 students under RUB colleges proportionately by using Yamane (1967) formula of sample determination. 
 Methodology: The research used the modified TAM model to study the factors that influence the acceptance of virtual learning environment (VLE) and the behavioral intention of students to use VLE. This study mainly used primary data collected through a self-report online questionnaire adopted from context-based literature.
 Results: The study observed that while the facilitating condition (FC) has a weak positive effect on perceived usefulness (PU) of VLE, the users’ experience (E) has a very strong positive influence over it. However, self-efficacy (SE) and subjective norms (SN) do not affect PU. Similarly, SE, E and SN have a positive effect on perceived ease of use (PEU), but the effect of SE is observed to be very strong. However, FC does not affect PEU. PEU has a very strong positive effect on PU, and both PEU and PU strongly affect the behavioral intention (BI) to use VLE. BI also has a strong positive affect on actual system use (SU). The study also observed that students in RUB demonstrate a high degree of behavioral intention to use VLE which appears to be a strong indicator of actual system use.
 Conclusion: The study concludes that the students’ experience in using VLE is comparatively more important determinant of perceived usefulness than the technical and infrastructural support that enables them to use VLE; the better the experience of using VLE the more useful it appears. Similarly, students’ ability and the perceive social pressure to use VLE do not influence the students’ perception about the usefulness of it. However, if students are confident in their ability to use VLE, it appears easy to them, and if they perceive VLE to be user friendly, they consider it very useful. Students intend to use VLE when they are convinced that the system is useful and easy to use.

User acceptance of augmented reality welding simulator in engineering training

The integration of Augmented Reality (AR) in welding training is considered to increase the efficiency, security and time gain in operations, reducing consumable and infrastructures costs. Prior research has examined the integration of AR-simulation in applications, like medical operations or aviation, showing the need for greater usability of these systems. However, research on AR integration in welding training is yet limited. It can help new welders learn effectively and be prepared to work in the industry. The motivation of this study was the ongoing use of AR in manufacturing training and its novelty is the analysis of the most significant factors affecting the actual AR system use. The main objective of this research is to evaluate the use of AR technology in welding training using an innovative model, appropriately extended to consider pedagogy and technology. The contribution of this paper is the exploration and understanding of the factors associated with the AR welding training which can lead to goal fulfillment and, subsequently, impact users’ choice. This study is based on a modified Technology Acceptance Model, extending it by two external variables (perceived enjoyment and system quality) and the sample is 200 trainees. The findings show that the external variables are predictors of perceived usefulness and ease of use. The intention to use AR simulator is positively influenced directly by system quality and perceived ease of use. The findings help AR developers enhance the quality of AR-simulation training systems to enhance users’ experience and their behavioral intention to use them.

Analisis Technology Acceptance Model (TAM) Terhadap Penggunaan Aplikasi Gojek Pada Mahasiswa Di Kota Palembang

This research aims to find out how technology in the form of gojek can be well received by colleges in Palembang. The framework has been developed based on the TAM and TRA with quantitative research methods in the form of SEM Amos 21. The results of the research are usefulness and ease of use have a positive and significant effect on behavioral intention of use, usefulness, ease of use and behavioral intention of use have a positive and significant effect on actual system use, the last usefulness and ease of use have a positive and significant effect on actual system use through behavioral intention of use. Based on these results it can be concluded that the subject has been well received by Palembang colleges through TAM and TRA as the grand theory.

Functional Bio-inorganic Hybrids from Silicon Quantum Dots and Biological Molecules.

Quantum dots (QDs) are semiconductor nanoparticles that exhibit photoluminescent properties useful for applications in the field of diagnostics and medicine. Successful implementation of these QDs for bio-imaging and bio/chemical sensing typically involves conjugation to biologically active molecules for recognition and signal generation. Unfortunately, traditional and widely studied QDs are based upon heavy metals and other toxic elements (e.g., Cd- and Pb-based QDs), which precludes their safe use in actual biological systems. Silicon quantum dots (SiQDs) offer the same advantages as these heavy-metal-based QDs with the added benefits of nontoxicity and abundance. The preparation of functional bio-inorganic hybrids from SiQDs and biomolecules has lagged significantly compared to their traditional toxic counterparts because of the challenges associated with the synthesis of water-soluble SiQDs and their relative instability in aqueous environments. Advances in SiQD synthesis and surface functionalization, however, have made possible the preparation of functional bio-inorganic hybrids from SiQDs and biological molecules through different bioconjugation reactions. In this contribution, we review the various bioconjugate reactions by which SiQDs have been linked to biomolecules and implemented as platforms for bio-imaging and bio/chemical sensing. We also highlight the challenges that need to be addressed and overcome for these materials to reach their full potential. Lastly, we give prospective applications where this unique class of nontoxic and biocompatible materials can be of great utility in the future.

Data science for digital culture improvement in higher education using K-means clustering and text analytics

This study aims to investigate the meaningful pattern that can be used to improve digital culture in higher education based on parameters of the technology acceptance model (TAM). The methodology used is the data mining technique with K-means algorithm and text analytics. The experiment using questionnaire data with 2887 respondents in Universitas Islam Negeri (UIN) Sunan Gunung Djati Bandung. The data analysis and clustering result show that the perceived usefulness and behavioral intention to use information systems are above the normal value, while the perceived ease of use and actual system use is quite low. Strengthened with text analytics, this research found that the EDA and K-means result in harmony with the hope or desire of academic society the information system implementation. This research also found how important the socialization and guidance of information systems, especially the new one information system, in order to improve digital culture in higher education.

FACTORS AFFECTING USER BEHAVIOR OF TECHNOLOGY APPLICATION OF MANAGEMENT INFORMATION SYSTEM

This research aimed to determine the factors influencing the behavior of management information system users at the National Accreditation Committee. The theory used was based on the Technology Acceptance Model (TAM) theory extension, and the analytical method used was the Structural Equation Model (SEM). The factors were according to Davis's modified theory, where external factors were the quality of internet connection and leadership support. Internal factors included perceived ease of use and perceived usefulness, attitudes toward using, behavioral intention to use, and actual system use. This research was conducted on 128 respondents representing the Conformity Assessment Bodies (CABs). This research showed that leadership support had a significant effect on perceived ease of use and perceived usefulness. Meanwhile, the quality of the internet connection only affected the perceived usefulness. Leadership support, quality of internet connection, perceived ease of use, perceived usefulness, and attitudes toward using were factors that affected user behavior intention to use. This research's managerial implication is to strengthen the server and increase the leadership's motivation towards the CAB employees by socializing accreditation applications. Keywords: behavioral intention to use, information system, leadership support, quality of internet connection, TAM

PEER TO PEER LENDING AS ALTERNATIVE ONLINE MICROFINANCE PLATFORM: THREAT AND CHALLENGE TO ISLAMIC MICROFINANCE

Technological progress will be in line with the development of science. Innovation was created to provide positive benefits and convenience for human life. This study aims to see the public acceptance of the use of online financing applications called P2P Lending. The approach is made by using the Technology Acceptance Model Theory with Structural Equation Modeling (SEM). The results show that all constructs consisting of PEoU, PU, Attitude, Behavior Intention to Use and Actual System Use have a significant effect (α <0.05). The conclusion tells us that convenience will create a positive user experience (useful) so that it has an impact on the attitude of using the P2P lending platform. A continuous attitude will form habits, which will eventually reach a high frequency of use (addiction) and create user satisfaction. At the level of user satisfaction, this means that acceptance from P2P Lending is welcomed and enthusiastic for millennials and has the potential to threaten traditional microfinance (disruptive) like BMT.

STUDENTS’ ACCEPTANCE OF THE USE OF GOOGLE CLASSROOM AS A PLATFORM IN BLENDED LEARNING

This study aims to identify the students’ acceptance level of the use of Google Classroom as a platform in Blended-learning and to compare the results between three departments of Language and Arts Department in FKIP of Universitas Riau. Data of this survey research were collected through an online survey using Google form and analysed descriptively. The survey was distributed to all students and 205 of them responded the survey coming from three departments: English Language and Arts Department, Indonesian Language and Arts Department, and Japanese Language and Arts Department in FKIP of Universitas Riau. The questionnaires in the survey used Technology Acceptance Model (TAM) proposed by Davis (1986) with four indicators to measure the students’ acceptance: Perceived Usefulness (PU), Perceived Ease of Use (PEU), Behavioral Intention (BI), and Actual System Use (AU). The students’ acceptance levels in terms of Perceived usefulness (62,8%) was in very good category; Perceived Ease of Use (67,2%) was in very good category; Behavioral Intention (69%) was in very good category; and Actual System Use (48,55%) was good category. The result shows that the level of the students’ acceptance of Google Classroom, in general, is Very Good (62%). It means, the students positively accepted Google Classroom as a platform in blended-learning. Behavioral Intention was the indicator with the highest percentage (69%) which explains that students are interested and intend to increase their use of the Google Classroom. Data also shows that out of the three departments, English Language and Arts Department has the highest average mean score (3.67) followed by Indonesian Language and Arts Department (3.57) and Japanese Language and Arts Department (3.54). This study implies that English department students experienced more acceptance in using the Google Classroom compared to the other two departments.

A Multi-Criteria Study of Decision-Making Proficiency in Student’s Employability for Multidisciplinary Curriculums

To effectively increase the employment rate of higher education graduates, higher education institutions are doing their best to provide the most high-quality technologized interdisciplinary curriculum, to educate professional expertise in decision-making and to fortify student employability. Therefore, after executing a series of evaluated measurements, there are four highly valuable and contributive conclusions and findings. First, judgeability was the most critical decision-making employability factor and was directly influenced by the self-efficacy (SE), self-control (SC) and self-regulation (SR) of the autonomy-learning performance of social learning theory (SLT). Second, the SE of autonomy-learning performance of SLT was positively impacted by the behavioral intention to use and actual system use of the technology acceptance model (TAM), and monitor, control and evaluate decision-making, select the best solutions, clarify the objectiveness to be achieved and search for possible solutions of rational decision-making model (RDMM). It is necessary for higher education graduates to possess judgeability to confidently deal with problem-solving issues by actually using diversified technological applications for clarifying, monitoring, controlling and evaluating the decision-making objectiveness, and to comprehensively search the possible solutions, in order to eventually induce the best solutions for the problem. Third, define and diagnose the issues or problems of the RDMM model affected by the self-control (SC) of autonomy-learning performance of the SLT theory, because higher education graduates have to possess justifiability to define and diagnose the problem-solving issues in-depth, by exercising the introspective self-correcting capacities cultivated from an interdisciplinary curriculum. Lastly, actual system use of the TAM indeed impacted the SR of the autonomy-learning performance of SLT, because higher education graduates have to assess, revise and justify their self-actions in thinking, motivation, feeling, cognition and behaviors, by self-observing and accumulating experience from an interdisciplinary curriculum.

ANALISIS PERSEPSI PENGGUNA APLIKASI PAYMENT BERBASIS FINTECH MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (TAM)

Abstract The presence of Fintech (Financial Technology) services in digital financial inclusion in Indonesia has become a new market share in line with the growth of electronic commerce (e-commerce) which has increased in the last five years. Fintech is currently in great demand and is used because of the ease of doing banking transactions with the support of user friendly technology. In this study using 40 student respondents with a sampling technique using convenience sampling associated with Fintech-based payment applications using the Technology Acceptance Model (TAM) approach. The purpose of this study is to find out how enthusiastic the young generation or students are in the perception of acceptance of Fintech-based payment application technology. Based on the analysis using quantitative descriptive approach shows that most respondents strongly agree with the existence of this technology indicated by the acquisition of perceived usefulness, perceived ease of use, attitude towards using, behavioral intention to use, and actual system use percentage ranges of 45-72%.

Investigating Influence of Moderators in Adopting Internet: Indian Seniors Perspective

Present study identifies Indian seniors’ intention to use the internet and actual usage along with influence of age, gender, education and experience as moderators. This study proposes modifications in unified theory of acceptance and use of technology (UTAUT) model while adding education as moderators and also studied relationship between facilitating conditions (FC) and behavioural intention. The proposed research model was empirically tested by data collected from 371 Indian seniors above the age of 50 years through offline survey. The collected data were analysed using structural equation modelling (SEM) and multiple moderation analysis. The result revealed that performance expectancy (PE), effort expectancy (EE), subjective norm (SN), technology anxiety (TA) significantly influence elders’ behavioural intention (BI) to use and adopt internet except FC. Further BI resulted in actual system use which is also determined by FC. Actual system use is predicted by three variables: learning, place of access and health conditions. In this study only age and gender were emerged as moderators. Findings of the study have important implications particularly to understand determinants of Indian seniors’ intention to use the internet and actual usage along with influence of moderators.

Analysis and Evaluation of EB Connect Portal in PT Asuransi Jiwa Sequis Financial by Using Technology Acceptance Model (TAM)

The research aims to analyze acceptance implementation factorsofEBConnect portal used in PT Asuransi Jiwa Sequis Financial. EB Connect is a web portal to support business activities, particularly sales process. The method used is the Technology Acceptance Model (TAM), which will be inserted to SmartPLS to help the calculation. Analysis based on the users’ survey resulted measurements of each indicators of the TAM model. The study identified insignicant factors within TAM that alters actual use of the system, which are External Variables to Perceived Ease of Use (E), Perceived Ease of Use (E) to Perceived Usefulness (U), Perceived Ease of Use (U) to Attitude Toward Using (A), Attitude Toward Using (A) to Behavioral Intention to Use (BI) and Behavioral Intention to Use (BI) to Actual System Use. Meanwhile, there are insignificant relation which are External Variables to Perceived Usefulness (U), Perceived Usefulness (U) to Behavioral Intention to Use (BI) and Perceived Ease of Use (E) to Attitude Toward Using (A). The study found the problems causing the insignificant relationare due to product sold within the portal does not meet user requirements, lack of user socialization and training to use the portal, and server problems.

Observasi Penerimaan Sosial Berbasis Aplikasi Realitas Tertambah di Bamboo Bar Sanur

The opening of internet access to the public in 1991 pushed information into people's daily needs (Birger, 1997). Telephone manufacturers adopt the internet naturally in their products by launching mobile phones that have evolved into smartphones (Ira, 2012), allowing the internet to be accessed all the time. Economic aspects soon followed, assimilated in cyberspace into E-commerce that allows transactions of goods and services in cyberspace (Botha et at., 2008). In the world of tourism, the use of modern technology has become a necessity for many destinations to remain competitive and attractive to modern tourists. A form of new technology that is increasingly being used in public spaces is Augmented Reality (AR). Augmented reality technology allows users to receive information in the form of a display that contains a combination of real and virtual objects in the real world in real time. Technology is accessed via an app that is installed on a smartphone.This research aims to analyze the role of behavioral intention based on augmented reality applications in mediating the effect of perceived usefulness and perceived ease of use on the actual system use in bamboo bar Sanur. An augmented reality prototype application was developed specifically for this research. Quantification of human behavior is possible by combining the branch of psychology theory of planned behavior with e-commerce based mobile computing context (Imielinski & Korth, 1996).
 Keywords: behavioral intention, aplikasi, augmented reality, smartphone, e-commerce, TAM, Mobile computing Text

DIGITAL LITERACY AND ERP TECHNOLOGY ADOPTION IN BOSNIA AND HERZEGOVINA

Even though the Enterprise Resource Planning (ERP) technologies have been significantly addressed in managerial literature, few studies investigated the effects of digital literacy. This study aims to explore the relationship between digital literacy and ERP technology adoption in Bosnia and Herzegovina (BiH), as well as the mediating effects of business innovativeness within that relationship. A valid and reliable structured survey has been prepared and delivered to companies in BiH which use ERP technologies. Based on the recent literature, first order structural equation model has been proposed and tested. The empirical data was based on 82 questionnaire responses from companies in BiH which use ERP technologies. Once the data has been collected, factory data analysis has been performed to purify scales through items' loadings and Cronbach's Alpha values. The resultant scales have been tested for convergent validity through partial least-square path modelling using Smart PLS 3 software. The results indicated that effects of digital literacy on actual system use are significant and positive, and that business innovativeness partially mediates the relationship.

Pengaruh Perceived Usefulness, Perceived Ease Of Use, Attitude Toward Using Dan Behavior Intention To Use Terhadap Actual System Use Dalam Implementasi Teknologi Enterprise Resource Planning (ERP) System (Studi Pada End User ERP System Di PT Semen Gresik)

All dimensions of corporate experience in technology development, therefore the management has to be resourceful and scrupulous to take notice of the latest technological developments as part of efforts to optimize the expected performance and progress. One proof of current information technology advancement is the implementation of Enterprise Resource Planning system (ERP). The results of this research showed an effect of perceived ease of use to perceived usefulness is 72,9% (R 2 = 0,531, t = 12,882) , the perceived ease of use to attitude toward using is 60,1% (R 2 = 0,702, t = 8,927) , the perceived usefulness to attitude toward using is 29,1% (R 2 = 0,702, t = 3,564) , the attitude toward using of behavioral intention to use is 74,1% (R 2 = 0,549, t = 14,778) , and the behavioral intention to use the system to actual system use is 36,2% (R 2 = 0,131, t = 4,603). This research proves that the user acceptance of a technology strongly influenced by perceived ease of use and perceived usefulness which are emerging acceptances and then behavior intention to use where as to reveal the using of a real system in the intensity of usage time