The title drew me to this book, Managing Your Library and Its Quality, and its eight basic principles represent a common core to quality management. Management of any service organization is about successfully aligning people and cost-effective use of resources with a carefully crafted organizational mission. The first four chapters of the book are about the standard itself. Chapter one reviews the eight basic principles of quality management, upon which the International Standards Organization's (ISO's) series 9000 is based: customer orientation, leadership, involvement of people, a process approach, a systematic approach to management, continual improvement, a factual approach to decision making, and mutually beneficial supplier relationships. This is followed by chapters on the history and evolution of the ISO 9000 standards, and part 1 ends with specific examples of libraries where the ISO 9001 standard is used as a management model. This puts the reader about a quarter of the way through the book. The next section, part 2, is a painstakingly detailed explanation of applying this quality management system in a way that makes a library compliant with the 9001 standard. Ten chapters each focus on a core element of quality management and offer a detailed breakdown of ISO 9001, line by line (for example, “Control of documents” [4.2.3]). After each element is called out, there are consistent sections on “What is this requirement, and what happens if one does not meet this requirement?” followed with a “How to Implement” section for that ISO 9001 quality management element. The last chapter in part 2 describes the certification process. The final chapter of the book offers a brief analysis of ways to improve this quality management system. There is an extensive reference list, and the book is indexed. On the face of it, this is a reliable, sensible organization of the book that serves as an excellent reference for managers attempting to write a quality management policy. However, it comes across more as a book about the standard and trying to make a library fit the standard than about a model for managing a library. Information professionals in hospital environments that already use the ISO 9001 approach to management will find this book to be a useful tool for writing the library's quality management policies. This book will be most useful to people who simply need an interpretation of how to apply the required standard to management of the library within that business. New library directors who do not mind reading dense policy will likely find the book helpful in its detail. Many people managers, though, may find it difficult to slog through. The concept of managing according to an international standard gives the book a bit too much of a policy-wonk style. Library directors in a US academic or public library setting might find Evans and Alire's Management Basics for Information Professionals (ALA Neal-Schuman; 2013; ISBN: 978-1-55570-909-9) to be a more approachable text.