Organizational Trust Research Articles

A Study On The Impact Of Organizational Trust And Commitment On Moonlighting Among The Academicians Of Higher Education Institutes Of Gujarat

A Study On The Impact Of Organizational Trust And Commitment On Moonlighting Among The Academicians Of Higher Education Institutes Of Gujarat

유통산업의 ESG경영을 위한 임파워링리더십, 안전문화, 안전행동, 조직신뢰관계 연구

ESG management, which considers non-financial elements of companies, is the current emphasis of corporate management. To sustain development in the shifting business landscape, the distribution industry is exploring digital transformation(DX) initiatives like AI and robotics. However, to ensure environmental, social, and governance(ESG) safety, industry-specific precautions must be taken. This study focused on the ESG safety management in the distribution industry. It aimed to identify the mechanisms of empowering leadership, safety culture, safety behavior, and organizational trust. The study also empirically confirmed that safety culture acts as a mediator between empowering leadership and safety behavior. Additionally, it found that organizational trust plays a moderating role between safety culture and safety behavior. In order to achieve this objective, a survey was performed online with a sample size of 400 workers in the distribution industry. Out of the 400 replies, 384 were considered reliable for analysis after eliminating 16 dishonest responses. The data was then analyzed using SPSS 25.0 Process Macro and AMOS 22.0 to check the link between the main variables and test the hypotheses. The study revealed that empowering leadership had a large and beneficial impact on safety behavior and safety culture. Furthermore, research has demonstrated that the implementation of empowered leadership has a positive impact on safety culture, hence strengthening and initiating safety-related actions among individuals. Furthermore, it was discovered that organizational trust acts as a moderating mediator between empowering leadership and safety behavior, specifically through safety culture. The study confirmed that as the level of organizational trust increases, the positive impact of empowering leadership on safety behavior is enhanced through the mediating role of safety culture. The given findings provide theoretical and practical recommendations for implementing ESG safety compliance response systems and safety processes in the distribution industry.

Comparing Attitudes Toward Different Consent Mediums: Semistructured Qualitative Study.

As consent for data sharing evolves with the digital age, plain-text consent is not the only format in which information can be presented. However, designing a good consent form is highly challenging. The addition of graphics, video, and other mediums to use can vary widely in effectiveness; and improper use can be detrimental to users. This study aims to explore the expectations and experiences of adults toward consent given in infographic, video, text, newsletter, and comic forms in a health data sharing scenario to better understand the appropriateness of different mediums and identify elements of each medium that most affect engagement with the content. We designed mock consent forms in infographic, video, text, newsletter, and comic versions. Semistructured interviews were conducted with adults who were interviewed about their expectations for consent and were then shown each consent medium and asked about engaging elements across mediums, preferences for consent mediums, and the value of document quality criteria. We transcribed and qualitatively co-coded to identify themes and perform analyses. We interviewed 24 users and identified different thematic archetypes based on participant goals, such as the Trust Seeker, who considered their own understanding and trust in organizations when making decisions. The infographic was ranked first for enhancing understanding, prioritizing information, and maintaining the proper audience fit for serious consent in health data sharing scenarios. In addition, specific elements such as structure, step-by-step organization, and readability were preferred engaging elements. We identified archetypes to better understand user needs and elements that can be targeted to enhance user engagement with consent forms; this can help inform the design of more effective consent in the future. Overall, preferences for mediums are highly contextual, and more research should be done.

제주도 폭염 직접 피해 원인의 사회적 부검

Due to consistent temperature rise, damages from heatwaves are steadily increasing as time passes. Consequently, national attention towards heatwaves has heightened, leading to a significant rise in preliminary research aimed at analyzing this phenomenon. However, previous research on heatwaves has been limited to topics within climatology, impact variables, risk assessment, and related subjects in meteorology and vulnerability. In this study, the concept and methodology of social autopsy were introduced to analyze the causes of heatwave damage from a sociological perspective through social and environmental analysis. Firstly, the heatwave damage indicator selected for analysis was the number of heat-related illness cases, and the region chosen for the application of social autopsy was Jeju Island, where heat-related illnesses are most pronounced in the country. For the selected area, a control group was identified by contrasting areas with similar environmental conditions but significant differences in the prevalence of heat-related illnesses. Social and environmental factors were then analyzed based on personal social relationships, socioecological structures, and geographical characteristics to analyze heat-related illnesses in different regions. In a quantitative study analyzing the socio-ecological structure using social capital assessments, the results showed that in areas with a high incidence of heat-related illnesses (Hwabuk-dong, Gujo-eup), the probability of experiencing heat-related illnesses increased by 3.2 times when personal organizational trust and residential relationships increased. In contrast, the probabilities decreased by 91.5% and 95.1%, respectively, with an increase in mobile communication and participation in elections. Next, for the analysis of individual temperament and living environment, qualitative research through in-depth interviews was conducted with direct victims who sought medical attention for heat-related illnesses. The results revealed that all subjects exhibited high responsibility, diligence, and proactiveness, with a low level of awareness of the risk of heat-related illnesses. Additionally, growing up in environments with economic difficulties during childhood and youth was associated with a sense of responsibility and diligence, demonstrating a connection to the burden of taking responsibility for family and home, and continuing to work without stopping despite exposure to risks (heat-related illnesses). Finally, an analysis of the geographical characteristics of the region revealed that areas with a higher incidence of anti-Japanese movements and victims of the April 3rd incident had a higher prevalence of heat-related illnesses. This confirmed that the environmental characteristics of Jeju Island were responsible for the majority of heat-related illnesses in the Gujo-eup and Jocheon-eup areas. Based on these findings, it was concluded that the occurrence of direct heatwave victims, namely heat-related illness patients, is influenced not only by meteorological factors but also by a complex interplay of social, environmental, and individual temperament factors. Consequently, it is suggested that instead of a uniform approach to heatwave damage reduction implemented by the government, region-specific and systematic mitigation measures tailored to each locality are necessary.

The Impact of Workplace Spirituality on Employee Performance

The contemporary workplace, characterized by its rapid pace and dynamism, acknowledges the profound impact of work spirituality on employee productivity. This research explores the influence of spirituality in the workplace on employee performance through the examination of meaningful work, a sense of community, and organizational trust. Utilizing a quantitative approach with questionnaire distribution among academicians from business and management faculty at a local university in Selangor was conducted. Based on Pearson Correlation analysis, the result reveals a significant positive correlation between meaningful work, a sense of community, organizational trust, and employee performance. All hypotheses were accepted, indicating their positive influence. Moreover, Multiple Regression analysis highlights the substantial impact of workplace spirituality on employee performance. Practically, the study emphasizes aligning efforts for employee development with the recognized factors of workplace spirituality. In conclusion, organizations are urged to acknowledge and integrate spiritual elements in the workplace for a positive impact on employee performance.

The Impact of Leadership and Organizational Trust on Employees' Job Performance When Working Remotely

During the outbreak of the COVID-19 pandemic, remote work was considered an emergency measure to maintain social distancing. Although the pandemic has ended, the convenience of remote work has led some companies and employees to continue working in this manner. This study aims to explore the relationship between remote work, trust in leadership and organization, and employee work efficiency in Vietnamese internet companies. Data were collected from 327 employees with remote work experience in Vietnamese internet companies and then analyzed in depth using Smart PLS software. The results of the study indicate that remote work has a positive impact on work efficiency. This relationship is analyzed through the mediating influence of trust in leadership and organization.

Interrelation between subjective assessment of mental state and perception of family relations by relatives caring for patients with addiction

The addictive disorder often becomes a difficult experience for the all family. Studying the factors influencing the level of psychological distress of addicted patients’ relatives is necessary to create an effective system of psychological assistance for them.Purpose: to reveal the interrelations between the subjective assessment of the mental state and the perception of family relationships among relatives of patients with pathological gambling (PG) and relatives of patients with stimulant use disorder (SUD).Materials and methods. In a cross-sectional study 100 and 41 patients’ relatives were included in the PG and SUD groups respectively. The Symptom Checklist-90-Revised (SCL-90-R) and the Family Environment Scale (FES) was used as an assessment tools. Socio-demographic and clinical data were also collected.Results. The analysis of interrelations between the severity of psychopathological symptoms and the perception of family relationships in the studied groups determined both general and specific correlations. In both groups there are multiple negative correlations between the majority of SCL-90-R scales and the “Cohesion” scale (FES). The specific interrelations included, for example, multidirectional correlations between the “Expressiveness” scale (FES) and psychopathological symptoms scales of the SCL-90-R. Increased expressiveness in the PG group was associated with less severity of psychopathological symptoms and level of distress, and, on the contrary, a greater severity of psychological distress in respondents of the SUD group. Analysis of the correlations in PG compared to SUD showed greater predictability of the connections between psychopathological symptoms and perception of family relationships in the PG group. Thus, the indicators of psychopathological symptoms and psychological distress are negatively associated with parameters reflecting the perception of family cohesion, trust in intrafamily relations, social activity and family organization and, at the same time, have positive interrelations with the indicator of conflict in family relationships.Conclusion. The perception of the family cohesion function as the intrapsychic protection that facilitate the relatives’ adaptation in the emerging life situation, regardless of the form of patients’ addiction.

The moderating role of work experience in the effect of ethical culture on whistleblowing in healthcare professionals and the effect of organizational trust on whistleblowing

ObjectiveThis study aims to determine the moderator role of work experience in the impact of ethical culture perceptions of healthcare professionals on their whistleblowing tendencies. It is also to reveal the effect of organizational trust on whistleblowing. MethodsThe population of the study consists of health personnel working in the public or private sector in Turkey. The sample of the study consists of 481 health workers who voluntarily participated in the survey. Data were collected using the convenience sampling technique. In collecting data, whistleblowing, organizational trust, and ethical culture scales were used. In the analysis of the data, descriptive statistics, factor analysis, correlation analysis, and path analysis in the structural equation model were performed. ResultsThe findings reveal that organizational trust has an impact on ethical culture and that some sub-components of organizational trust and ethical culture have an impact on whistleblowing. In addition, it has been determined that the group of health professionals with low work experience has a moderating role in the effect of applicability on internal whistleblowing. ConclusionTo handle the whistleblowing mechanism internally in health institutions, it is important to clearly show the ethical rules to the employees. On the other hand, it has been seen that the professional experiences of the employees can be used as a tool for whistleblowing to work.

Consumers’ perceptions of the environmental and public health benefits of last mile drone delivery

ABSTRACT Using Technology Acceptance Model, Theory of Planned Behavior, and Privacy Calculus as theoretical frameworks, this study examined environmental and public health/safety dispositions and environmental and public health/safety benefits, perceived usefulness, privacy risk, and trust as they relate to U.S consumers intention to adopt drone delivery services. This study employed Partial Least Squares – Structural Equation Modeling methods and data were collected online using Amazon Mechanical Turk, resulting in 687 respondents. The results show that the intention to use drones for delivery increases if consumers perceive drone delivery to be useful. Additionally, perceived usefulness was influenced by a person’s environmental and public health/safety dispositions along with related benefits. Additionally, as a person’s perceived usefulness increases their perceived privacy risk decreases. Further, this study found that organisational trust moderates the negative effect of privacy risk on drone adoption.

Understanding Public Support for Nonprofit Organizations During the COVID-19 Pandemic

ABSTRACT Given that the COVID-19 pandemic limited various functions of the society, this study examines the public’s support and participation in nonprofit organizations (NPOs) during the pandemic (2020–2021). By adopting the theory of planned behavior as a theoretical framework, this study explores perceived knowledge and emotions as motivational factors influencing issue participation intention. In addition, organizational trust is examined as a key moderator influencing the final path from issue participation intention to actual issue participation behaviors. A survey (N = 312) was conducted to understand the public’s participation in NPOs related to various social and political issues during 2020 and 2021. Theoretical and practical implications for strategic prosocial communication as well as nonprofit communications are discussed.

Determinants of Employee Loyalty in Port Vehicle Handling Companies

Objective : This study aims to develop a loyalty model for operational staff in vehicle handling terminal companies by analyzing the impact of Employee Engagement, Organizational Citizenship Behavior (OCB), Trust, and Job Satisfaction on employee loyalty in two Vehicle Handling Terminal Companies in DKI Jakarta and Subang, West Java.Methodology : The research uses a quantitative approach with descriptive and inferential statistics. Focus Group Discussions with experts validate the findings, involving a population of 87 operational staff members. Data is analyzed using the Partial Least Square-Structural Equation Model (PLS-SEM).Research results : Descriptive statistics reveal that operational staff's perceptions of employee loyalty are satisfactory but need improvement. Regarding causality, Employee Engagement has a positive and significant impact on employee loyalty. Organizational Citizenship Behavior (OCB) has a negative and significant effect on employee loyalty. Employee organizational trust significantly influences employee loyalty, while job satisfaction has a positive and significant impact on loyalty.The novelty of this research lies in explaining the loyalty model for operational staff in vehicle handling terminal companies through Employee Engagement, OCB, Organizational trust, and job satisfaction, with Employee Engagement being the dominant factor. Job satisfaction is explained by OCB and Organizational trust, but it does not mediate the relationship between Employee Engagement, OCB, Organizational trust, and employee loyalty

Enforcing ethical standards to safeguard the credibility and legitimacy of public media corporations: The role of News Ombudspersons in Spain and France

This study introduces a cross-country comparative analysis of the role of News Ombudsperson in the public media corporations in Spain and France. It investigates the specific media self-regulatory processes established to reduce reputational risks and increase the trust and credibility of the media organisations. It aims to fill in the gaps in prior research by applying a qualitative framework developed using indicators derived from scholarly work on regulation and governance and media management. The variables selected for the analysis are extracted from prior interdisciplinary research and focus on media self-regulatory processes, complaints management mechanisms, election, reporting procedures, checks and balances, roles, visibility and transparency of News Ombudspersons in two countries which represent the Polarised Pluralist media system category. Research questions are raised in relation to the main variables identified for the comparative analysis. Data were collected from multiple publicly available international sources, including public media organizations databases, national media regulatory authorities, and academic studies. Results reveal cross-country variations. The systematic investigation of different forms of self-regulatory procedures might lead to concrete recommendations and best practice models for media organizations beyond the European Union. Further research could address the role of media audiences as relevant stakeholders in media governance processes.

Measuring Trust in Public Sector Organizations – Research Note

The study aims to develop and psychometrically test an instrument to assess trust in public sector organizations. Although trust-based management is of interest in many municipalities in the Nordic countries, an instrument to assess trust adapted for this context is lacking. The present study complies with Luhmann’s system theory and commonly used instruments in this tradition. Data from 240 first-line managers (RR 75%) and 1,871 employees (RR 47%) from all departments in one Swedish municipality were analyzed with a multi-level approach. Out of 16 initial items presented to first-line managers and employees, 8 were retained after the psychometrical testing in both samples. Factor loadings at both within and between levels, and the multilevel homology when exploring convergent and criterion-related validity, showed a similar pattern of two distinct factors. Similar to other previously developed instruments, Supervisory Trust was one dimension. The second construct Organizational Trust included items on trust in politicians and administrative specialists, in addition to trust in top-level managers. The Public Sector Organizational Trust Inventory can be recommended for use in future research on trust at individual as well as group levels.

A STUDY OF STAFF MOTIVATION AND ORGANIZATIONAL COMMITMENT IN THE HOTEL INDUSTRY

Maia Toidze E-mail: maia.toidze@bsu.edu.ge Doctor of Social Sciences, Batumi Shota Rustaveli State University Batumi, Georgia https://orcid.org/0009-0007-1179-7763 Abstract: It suggests that successful companies know the importance of commitment and motivated employees for business efficiency. In this paper, we aimed to study the interrelationships of professional motivation and organizational commitment of employees in the tourism sector, particularly in medium-sized hotels. Also, the influence of factors such as organizational trust and organizational culture on motivation and commitment. The empirical research was carried out in medium-sized hotels. In the study, 110 participants were included from various positions.The statistical analysis was an evaluation by SPSS software program P≤ 0,05 is considered statistically significant. According to our study, hotel staff's organizational commitment is above average; It is suggested that internal motivation is leading for employees. Notably, a statistically significant relationship was revealed between staff internal motivation and organizational commitment. The statistically significant linkage was revealed between intrinsic motivation and affective, also intrinsic motivation, and normative commitment. The study found that t organizational units' components are of static importance concerning trust components. A statistically significant relationship was found between professional motivation and the confidence level components in an organization. According to factor analysis, trust is essential in staff organizational commitment and motivation. Based on our study, we have thought that companies' management should pay more attention to social capital development in organizations. Moreover, the company management should be interested in motivating and commitment to the staff of their companies. It is advisable to introduce a culture of employee motivation, organizational loyalty, and organizational trust assessment and self-assessment, the analysis of which will be used in the development of motivation strategies. However, in introducing a motivational system, much emphasis should be placed on stimulating intrinsic motivation. Keywords: Hotel industry, motivation, organizational commitment JEL classification: D 23

제조업 MZ세대 조직몰입 변인 간 구조 관계

Objectives The purpose of this study is to analyze the structural relationship between variables related to organizational commitment of the manufacturing MZ generation and to analyze multiple group analysis of informal learning.
 Methods For this study, exploratory factor analysis, reliability analysis, demographic analysis, and correlation were conducted using the SPSS 26.0 statistical analysis program using the Human Capital Corporate Panel (HCCP) HCCPⅡ 3rd (2022) manufacturing worker data. Structural equation model analysis and multple group analysis were conducted using the AMOS 26.0 program.
 Results First, group culture was found to have a statistically significant positive (+) influence on organizational commitment, but task culture was not significant, and organizational trust was found to have a statistically significant positive (+) influence. Second, group culture and task culture each had a significant positive influence on organizational trust, and a partial mediating effect of organizational trust between group culture and organizational commitment, and a full mediating effect between task culture and organizational commitment were found. third, As a result of multiple group analysis based on whether or not to participate in informal learning, the difference between the two groups, ‘participation’ and ‘non-participation’, was confirmed to have a moderating effect between task culture and organizational commitment, and between task culture and organizational trust.
 Conclusions Through the results of this study, measures to strengthen the collective culture of the manufacturing industry, organizational trust, organizational commitment, and informal learning of the MZ generation were proposed.

THE DYNAMIC PATH BETWEEN SOCIAL RESPONSIBILITY AND CITIZENSHIP BEHAVIOR OVER ORGANIZATIONAL TRUST IN BANKING SECTOR

In modern era, with growing societal expectation and regulatory pressures, banks are increasingly recognizing the importance of social responsibility initiatives not only for their reputation but also for positive relationships with stakeholders. The study aimed to examine the relationship between social responsibility, organization trust, and citizenship behavior within the context of banking sector in southern region KP, Pakistan. Using a sample of 309 employees, a series of path analyses were conducted to investigate the direct & mediated effects among variables. Firstly, social responsibility positively predicted the citizenship behavior (β = 0.752, p<0.001). Secondly, social responsibility also positively predicted organization trust (β = 0.787, p <0.001). Thirdly, organization trust positively predicted citizenship behavior (β = 0.874, p < 0.001). Lastly, the indirect effect of social responsibility on citizenship behavior through organization trust was significant (β = 0.739, p <0.001), indicating partial mediation. These findings confirmed the standing of social responsibility and organizational trust in promoting the positive citizenship behavior among the employees in banking sector in the context under considerations.

How Does Interorganizational Inclusive Leadership influence Affiliated Sport Organization Employees? A bifactor Structural Model Approach with a Moderator of Power Distance

PURPOSE Inclusive leadership has become increasingly important in sport organizations. Accordingly, this study examines interorganizational inclusive leadership effects on organizational trust and affiliated organizations’ employees depending on power distance.METHODS A total of 250 affiliated sport organization employees participated, and latent moderated structural equation modeling with a bifactor structural model was employed to test the hypotheses.RESULTS The results indicated that macro inclusive leadership as well as its two components significantly enhance organizational trust. Interestingly, power distance positively moderated the macro effect of interorganizational inclusive leadership on organizational trust. Lastly, organizational trust enhanced job performance and well-being, and reduced turnover intention.CONCLUSIONS The results provide meaningful insight into the relationship between lead and affiliated organizations in the context of highly competitive and collaborative sport organizations.

The Influence of Procedural Justice on Work Engagement And Turnover Intention

To attain long-term growth and maintain a competitive edge in light of swift technological and environmental transformations, the organization is presently concentrating on generating novel values through the implementation of diverse personnel management systems and an innovative organizational structure. The principal objective of this research is to ascertain whether organizational commitment has a substantial influence on the operation of a company's system and to investigate the consequences of interrelationships among pre-existing variables. Purposive sampling is a non-probability sampling technique that is employed in this investigation. The cumulative number of participants (120) was determined by employing the methodology suggested by Hair et al. (2019), which required the multiplication of n by 5. The study's eligible participants are personnel from the marketing department who fall within the age range of 18 to 45 years. The analytics method utilized is Partial Least Square Structural Equation Modeling (PLS-SEM). It is possible to conclude, on the basis of the research findings, that procedural justice increases organizational trust. Work engagement is positively influenced by procedural justice, which subsequently has a positive impact on organizational commitment. An organization's level of trust has a positive effect on employee engagement. Labor engagement and organizational commitment are correlated in a positive way. Trust within an organization has a constructive influence on members' level of commitment. Work engagement is not influenced by organizational trust in the context of the organization's procedural justice. A negative correlation has been observed between attrition intention and procedural justice. Organizational commitment mediates the relationship between procedural justice and attrition intention. Organizational commitment has a statistically significant and negative effect on attrition intention. Procedural justice significantly and positively mediates the relationship between organizational trust and organizational commitment; however, organizational commitment does not mediate the relationship between procedural justice and work engagement.

NEW TRENDS IN ORGANIZATIONAL LEADERSHIP – THE IMPACT OF LEADERS ON ORGANIZATIONAL CULTURE AND INNOVATION

In the dynamically changing world of business, organizational leadership becomes a catalyst for success, shaping organizational culture and stimulating innovation in enterprises. Contemporary leaders, standing at the center of organizational transformation, influence business strategies, the lives of employees, and the company’s market image. Effective leadership requires adaptation to new technologies, managing diversity, and building innovative teams. The article analyzes various leadership theories, including trait, behavioral, situational, transformational, transactional, charismatic, servant, and relational theories, emphasizing their impact on organizational culture and employee motivation. Modern trends in leadership, such as authentic leadership, servant leadership, remote management, and sustainable business practices, respond to changing business and social demands. These trends affect management practices and organizational culture, promoting openness, trust, and collaboration. Leaders play a key role in shaping organizational culture and stimulating innovation, adapting to the changing trends and challenges of contemporary business.

It's an e-work life! An explorative study on the relationships between e-work characteristics and well-being.

This study investigates how remote e-working characteristics are related to employees' well-being in Italy. We conducted a longitudinal study with two time points and a 1-month time lag, involving a final sample of 223 employees. Controlling for the auto-regressive effects of all the outcomes, our results revealed that experiencing work-life balance during e-working was negatively associated with emotional exhaustion and social isolation, while it was positively related to career progression. Organisational trust also showed a positive relationship with career progression. Regarding well-being indicators of e-working, cognitive weariness during e-working was positively linked to emotional exhaustion, social isolation and physical complaints. Lastly, social isolation was negatively associated with subsequent perceptions of career progression. These findings contribute to a better understanding of the factors in e-work related to different well-being outcomes and can inform organisational interventions aimed at enhancing the well-being of employees working remotely.