Transactive Memory Research Articles

The meeting points of team entrepreneurial passion, transactive memory systems and team performance: examining mediation and necessity effects

PurposeTo support the advancement of an underrepresented category of research in the field of entrepreneurial teams, this study proposes and tests a novel empirical model that connects two team emergent states, namely team entrepreneurial passion (TEP) and transactive memory systems (TMSs), and their influence on team performance.Design/methodology/approachThe data were gathered using an online questionnaire distributed to undergraduate students who had formed entrepreneurial teams as part of a course assignment. Two methods were executed on the obtained data, namely partial least-square structural equation modelling (PLS-SEM) and necessary condition analysis (NCA).FindingsThe results uphold the hypothesised mediation role of TMSs between TEP and team performance. Of the two direct relations in the model, only the necessary conditions were present for the effect of TEP on TMSs.Research limitations/implicationsThe issue of the small sample size, a common feature in entrepreneurial team research, as discussed in the methodical section of the paper, is sidestepped with the use of PLS-SEM tools. Nonetheless, a larger sample size could have increased confidence in the results' validity. In addition, a longitudinal approach to data collection and analysis could have been used to augment that confidence further.Practical implicationsThree practical implications stem from the empirical findings. First, it lends support for implementing teaching approaches and task designs that are envisaged to improve team functioning in university classrooms. Making a business plan boosts students' desire to exploit the received knowledge and find a venture, so the teaching effort in entrepreneurship courses can have real-world consequences.Originality/valueBy testing the mediation model, new insights are made into the associations between team emerging states and, subsequently, team performance. In addition, this study responds to recent calls in the literature to incorporate NCA in an entrepreneurial setting.

Transactive memory systems in superteams: the effect of an intelligent assistant in virtual teams

PurposeResearchers explore the impact of an intelligent assistant in virtual teams by applying the theoretical lens of a transactive memory system (TMS) to understand the relationships between trust in a specific technology, knowledge sharing and knowledge application.Design/methodology/approachAn online survey was administered to a Qualtrics-curated panel of individual, US-based virtual team members utilizing an intelligent assistant with team collaboration software. Partial least squares structural equation modeling (PLS-SEM) was utilized to examine the hypothesized relationships of interest.FindingsResults suggest that knowledge application is strongly influenced by trust in a specific technology and knowledge sharing. Additionally, a transactive memory system positively increases trust in the intelligent assistant, and similarly, trust in the intelligent assistant has a significant positive relationship with knowledge sharing.Originality/valueThe research model contributes to our understanding of the impact of an intelligent assistant in virtual teams. Although the transactive memory system construct has been explored in various contexts and models, few have explored the impact of an intelligent assistant and trust in a specific technology.

Do good relationships contribute to innovative behaviour? A study of relationship conflict affecting team innovative behaviour

AbstractThis study examines the relationship between relationship conflict and cross‐functional team innovative behaviour with transactive memory system (TMS) as a mediator and team‐oriented leadership as a moderator. Adopting a two‐wave data collection procedure, 584 team members and 113 team leaders from 20 organizations participated in this study. The PROCESS macro for SPSS was used to test the hypothesized relationships. The results indicate that the TMS mediates the relationship between relationship conflict and cross‐functional team innovative behaviour. Moreover, team‐oriented leadership moderates the relationship between relationship conflict and cross‐functional team innovative behaviour as well as between relationship conflict and the transactive memory system. Additionally, it moderates the indirect effect of relationship conflict and cross‐functional team innovative behaviour via the TMS. In particular, all three relationships become weaker when team‐oriented leadership is high. Based on social information processing theory, this study makes an additional contribution to the current conflict management literature by providing empirical evidence on the mediating role of the TMS and the moderating role of team‐oriented leadership in how relationship conflict affects cross‐functional team innovative behaviour.

Development of transactive memory systems in new venture teams

This article examines how new venture teams (NVTs) develop transactive memory systems (TMSs) to integrate and coordinate their member’s collective expertise. Applying a longitudinal case study of five Norwegian NVTs in their first year, we find that the development of TMSs in NVTs unfolds in three stages. At the pre-formation stage, NVTs undergo a TMS enabling process that includes member motivation, self-declaration and member expectations, which lead to initial specialisation in NVTs. Subsequently, at the formation and collaboration stages, NVTs proceed with TMS processes of encoding, storage and retrieval that encompass self-assessment, assessment of co-members, shared understanding, role formalisation, decision-making and task performance, which enhance specialisation and result in the gradual development of credibility and coordination in NVTs. Furthermore – through member motivation, trust and shared ownership – NVTs engage in a TMS-reinforcing process that helps NVTs to strengthen their TMSs over time, enabling them to increase their ability to integrate and coordinate NVT collective expertise.

Corporate sustainable development performance through top management team's transactive memory system and organizational resilience: A moderated mediation analysis

Addressing the measurement of corporate sustainable development performance (SDP) in economic, social, and environmental dimensions is a pressing global challenge. This study investigates the intrinsic impact mechanisms of the top management team's transactive memory system (TMT TMS) on SDP within Chinese manufacturing firms. It extends the analysis by introducing opportunity alertness (OA) as a moderating variable and organizational resilience (OR) as a mediating variable. Notably, OA was found to have a moderating mediation effect on the TMT TMS-OR-SDP pathway. Data from 294 executives was collected through non-probability convenience sampling. Initially, exploratory factor analysis was conducted utilizing SPSS; confirmatory factor analysis was performed with the aid of AMOS. Additionally, hierarchical regression and the SPSS PROCESS macro were employed to test the hypothesized models and paths of influence. The results illuminate the positive impact of TMT TMS on SDP through the enhancement of OR, a relationship further strengthened by OA. This study adds to the theoretical understanding and offers practical insights for optimizing TMT TMS and OA to achieve corporate sustainable development.

Performance Improvement in Megaprojects Through Project Network Characteristics and Transactive Memory Systems

This study investigates the effects of project network characteristics (i.e., network density and centrality) and transactive memory systems on project performance. Based on 361 valid questionnaires from megaproject teams, a structural equation modeling (SEM) approach is used for data analysis. The findings discover that high network density is positively associated with specialization, credibility, and project performance, without a significant link with coordination. Meanwhile, a high degree of network centrality negatively affects three dimensions of transactive memory systems, as well as project performance. Regarding the mediating role of transactive memory systems dimensions, specialization and credibility serve as the dominant mediating effects. Interestingly, the interactive relationships among transactive memory systems dimensions are empirically examined. These findings provide a network perspective to integrate and utilize organizational knowledge, thus improving organizational flexibility and resilience.

TRANSACTIVE MEMORY SYSTEMS: A BIBLIOMETRIC ANALYSIS

This paper explores the relationship between transactive memory systems (TMS) and organizational performance through a bibliometric analysis. The analysis examines publications in the Web of Science database from 1975 to 2023, focusing on those that connect TMS with knowledge and performance in an organizational context. The results reveal a growing interest in TMS research, particularly since 2010. The analysis identifies key concepts such as team performance, knowledge management, and intellectual capital. It highlights the increasing importance of managing intangible resources like knowledge in the digital age. The findings suggest a strong link between well-developed TMS and improved organizational performance. TMS facilitates knowledge sharing, expertise utilization, and team coordination, ultimately leading to better outcomes like innovation, efficiency, and creativity. The paper concludes that TMS represents a strategic management resource, especially for knowledge-intensive organizations. It emphasizes the need for further research to fully understand the potential of TMS in supporting such organizations.

Intention of social media users in adopting environmental tourism recommendations in Indonesia: transactive memory system perspective

Intention of social media users in adopting environmental tourism recommendations in Indonesia: transactive memory system perspective

The Intention of Social Media Users in Adopting Environmental Tourism Recommendations in Indonesia: Transactive Memory System Perspective

The Intention of Social Media Users in Adopting Environmental Tourism Recommendations in Indonesia: Transactive Memory System Perspective

Collaborative Innovation in a Military Organization: The Importance of Transactive Memory, Knowledge Sharing, and Learning From Failure

Collaborative Innovation in a Military Organization: The Importance of Transactive Memory, Knowledge Sharing, and Learning From Failure

Metacognitive phenomena during human–Internet interactions

External information systems often serve as an extended cognitive system and are usually conceived as expansions of the capacity of human cognition. However, the boundaries between our own mind and a powerful cloud mind, like the Internet, are increasingly blurry. This paper discusses recent empirical evidence of various metacognitive phenomena taking place while searching for information on the Internet, against the backdrop of the theory of transactive memory systems and the theory of cognitive offloading. The discussion focuses on the ways our cognitive systems maneuver and adapt their responses to the medium of the Internet by examining its effects on the metacognitive evaluations of oneself as a knower, the novel metacognitive experience of the feeling of findability, and how our metamemory judgments are affected. The conclusion proposes directions for future research and a better understanding of our interaction with the Internet.

The role of transactive memory system of inter-organizational collaboration in innovation and performance

PurposeThis study assesses how the transactive memory systems (TMS) framework extends to cross-organizational ties. This research also treats TMS dimensions (i.e. knowledge specialization, coordination and trust) as distinct variables, each with unique contributions toward innovation.Design/methodology/approachThis study used a survey to collect data. Out of the 140 Fintech firms registered with OJK in Indonesia in 2021, 101 firms responded to the invitation to participate in the survey. Structural equation modeling was used to analyze the data.FindingsThe authors find evidence that collaborating with partners displaying high knowledge specialization leads to radical innovation, while low knowledge specialization collaborations lead to incremental innovation. Both relationships are moderated by the level of coordination and trust between collaborating partners, underlining the impact of TMS on the cross-organizational collaboration aspect. Finally, while incremental innovation leads to higher performance, radical innovation does not enhance performance in the short term.Originality/valueThis study explains how Fintech peer-to-peer lending firms' proficiency in pursuing innovation depends on their liaison with the collaborative partners.

QUALITY MANAGEMENT SYSTEMS AND INFORMATION TECHNOLOGIES AS DRIVERS OF SPECIALIZATION IN TRANSACTIVE MEMORY SYSTEMS: A CONTEXTUAL ANALYSIS IN UNIVERSITY SERVICES

ABSTRACT: The goal of this study is to analyze perception of the degree of implementation of quality management systems based on ISO 9001 standards and information technologies' (ITs') and how these issues influence the dimension of specialization of transactive memory systems (SMTe). The data were obtained through a survey of 130 workers employed in Spanish university service offices. We tested the hypotheses using SMART PLS. The results show a direct and positive relationship of advanced quality management system to SMTe. They do not, however, verify a direct and positive relationships to basic and supportive systems. We also confirm that ITs are directly and positively related to SMTe. Our literature review did not find specific studies related to SMTe. Nor did we find studies that describe the relationship between the SMT and the different levels of quality management systems. Our study thus contributes new data to fill this scholarly gap. Keywords: Information technologies, transactive memory systems, quality management systems, ISO 9001.

From Interpersonal Trust to Team Performance in App Design: Roles of Transactive Memory Systems and Social Ties

From Interpersonal Trust to Team Performance in App Design: Roles of Transactive Memory Systems and Social Ties

Adjusting the ChildProgramming Methodology to Educational Robotics Teaching and Debugging

In 2013, the ChildProgramming methodology was presented as a model for teaching programming to groups of children between 10 and 12 years old, applying collaborative, playful, and agile development strategies. Different projects have been developed at the undergraduate and graduate levels at the Universidad del Cauca, where this methodology has been applied in case studies that have allowed its validation and adjustment, making contributions to the conceptual model (abstraction, transactive memory, gender, and gamification). In this article, a general review of the evolution of the methodology is conducted, and two new approaches that enrich the ChildProgramming methodology, the application of debugging practices, and the inclusion of educational robotics, are presented. The objectives, conceptual model, proposed practices, and the conclusions or results obtained in the validation process of these new elements, carried out in a real work environment applying the case study methodology, are presented. Likewise, the future of the methodology is presented in terms of work in progress and proposals for future work.

Transactive memory system, boundary-spanning search and business model innovation: the moderating role of environmental dynamism

Based on organizational learning theory, the influence of the transactive memory system of the top management team on business model innovation is discussed, as is the impact of different dimensions of boundary-spanning search on different business model innovation attributes when attention distribution is taken into account. Meanwhile, the moderating effects of environmental dynamism are considered. Regression and bootstrap analysis are used to test hypotheses. The results based on empirical research show that the transactive memory system has a positive effect on the dual attributes of business model innovation; acute boundary-spanning search and concentrated boundary-spanning search affect novelty-centered business model innovation and efficiency-centered business model innovation, respectively, and play mediating roles. Meanwhile, environmental dynamism positively moderates the relationship between acute boundary-spanning search and novelty-centered business model innovation, but negatively moderates the relationship between concentrated boundary-spanning and business efficiency-centered model innovation efficiency.

Understanding Collective Intelligence: Investigating the Role of Collective Memory, Attention, and Reasoning Processes

As society has come to rely on groups and technology to address many of its most challenging problems, there is a growing need to understand how technology-enabled, distributed, and dynamic collectives can be designed to solve a wide range of problems over time in the face of complex and changing environmental conditions—an ability we define as “collective intelligence.” We describe recent research on the Transaction Systems Model of Collective Intelligence (TSM-CI) that integrates literature from diverse areas of psychology to conceptualize the underpinnings of collective intelligence. The TSM-CI articulates the development and mutual adaptation of transactive memory, transactive attention, and transactive reasoning systems that together support the emergence and maintenance of collective intelligence. We also review related research on computational indicators of transactive-system functioning based on collaborative process behaviors that enable agent-based teammates to diagnose and potentially intervene to address developing issues. We conclude by discussing future directions in developing the TSM-CI to support research on developing collective human-machine intelligence and to identify ways to design technology to enhance it.

Human-AI teaming: leveraging transactive memory and speaking up for enhanced team effectiveness.

In this prospective observational study, we investigate the role of transactive memory and speaking up in human-AI teams comprising 180 intensive care (ICU) physicians and nurses working with AI in a simulated clinical environment. Our findings indicate that interactions with AI agents differ significantly from human interactions, as accessing information from AI agents is positively linked to a team's ability to generate novel hypotheses and demonstrate speaking-up behavior, but only in higher-performing teams. Conversely, accessing information from human team members is negatively associated with these aspects, regardless of team performance. This study is a valuable contribution to the expanding field of research on human-AI teams and team science in general, as it emphasizes the necessity of incorporating AI agents as knowledge sources in a team's transactive memory system, as well as highlighting their role as catalysts for speaking up. Practical implications include suggestions for the design of future AI systems and human-AI team training in healthcare and beyond.

Knowledge Network and Transactive Memory Systems in R&D Team Creation: A Moderated Mediation Analysis

Knowledge Network and Transactive Memory Systems in R&D Team Creation: A Moderated Mediation Analysis

The Role of Transactive Memory Systems, Psychological Safety & Quality in Interprofessional Teams

The Role of Transactive Memory Systems, Psychological Safety & Quality in Interprofessional Teams