Crisis Management Training Research Articles

Comments on ?Interactive simulation and crisis management training?

Comments on ?Interactive simulation and crisis management training?

Interactive simulation and crisis management training

This paper explicitly addresses the issue of training for crisis management. In particular, it advances the use of simulation techniques - with two important new elements: interactiveness (decisions taken by participants during the course of the simulation become part of the reality of the exercise for all other participants) and stress (the use of different techniques to put participants under a significant amount of pressure, in order to maximize real-life resemblance). The paper describes the steps to be taken in designing and performing two exemplary exercises: one public-sector crisis (Brixton disorders 1981) and one private-sector crisis (Fodens Company coping with market decline). The paper is commented upon by Kauko Sipponen, Director of the Council of Economic Advisors in Finland.

Training for Crisis Management

Training for Crisis Management

SIMULATION OF A CRISIS MANAGEMENT INFORMATION NETWORK: A SERENDIPITOUS EVALUATION

ABSTRACTAn experimental design responsive to a unique opportunity to evaluate the effectiveness of simulation as a training, research, and design environment for crisis management was developed when an actual crisis situation occurred less than a week after the authors had observed and evaluated a full‐scale training simulation. The crisis event at the Robert E. Ginna nuclear facility in upstate New York paralleled the simulation in location, content, and scope. The results reported in this paper are based upon a combination of personal interviews and the analysis of written communication logs. Hypotheses were tested concerning the predictive dimensions of the simulation with respect to individual descriptors related to stress and response capabilities, communication descriptors related to content and frequency, and network descriptors related to structure and utilization. The results are interpreted in the context of implications for training, research, and design.