Training Employees Research Articles

The impact of corporate digital transformation on stock market activity: evidence from the Chinese listed manufacturing companies

Purpose This research aims to investigate the impact of corporate digital transformation (CDT) on stock market activity. Design/methodology/approach A data set of Chinese listed manufacturing enterprises from 2012–2021 is used as a research sample. Findings This research finds that CDT can promote stock market activity. This study validates two potential mechanisms: increasing financial performance and mitigating information asymmetry. This study further suggests that internal control and analyst coverage can strengthen the impact of CDT on stock market activity. Research limitations/implications The research exhibits certain limitations that should be considered in future research. Because the findings are based on the Chinese context, the applicability and generalizability of the findings to other environments may be limited. This research enriches the literature on the determinants of stock market activity from a technological perspective and incrementally contributes to understanding the impact of CDT on stock markets. After analyzing two opposing perspectives on the economic consequences of CDT, the favorable effect of CDT on stock market activity is proven based on the resource-based view and agency theory. This research extends the literature on the relationship between CDT and investor behavior, demonstrating that investors perceive CDT as beneficial. The results provide evidence that CDT can increase financial performance and improve the information environment, leading to increased investor attention and enhanced trading activity. Practical implications This research has incremental practical implications for enterprises and regulatory authorities to comprehend the economic consequences of CDT in developing countries. First, enterprises should increase their digital investments to improve their performance and decrease information asymmetry. Furthermore, enterprise managers should strengthen information systems to adapt to the process of CDT and train employees on digital skills. Second, regulatory authorities should provide comprehensive digital policies and programs supported by tax incentives, subsidies and digital infrastructure projects (Wang et al., 2023). Originality/value This research strengthens the debate on the market impact of CDT. Unlike prior literature, this study explores the influence of CDT on stock market activity for the first time, enriching the literature on CDT and stock market activity. Furthermore, the outcomes guide regulatory authorities to actively support CDT and expedite the digital upgrading of manufacturing industries to promote stock market activity.

Digital Revolution and Management Control Practices: The Impact of Digitalization in Moroccan Private Companies

This paper aims to investigate how digitalization activity influences the management control practices of Moroccan private enterprises. With technologies developing daily, organizations are grappling with how best to utilize these technologies in their MCs, thus the need for development. The main research question of this paper is therefore to: Examine the impact that digital transformation brings to the decision making, performance measurement and resource allocation in private firms in Morocco. To this end, the current study used both survey and interview questionnaires with managers drawn from different sectors and industries. These results therefore indicate that digitalization indeed increases the level of transparency and flow of daily monitoring information required in the management practices to increase its operational efficiency and overall strategic flexibility. That being said, the study also outlines some of the problematic areas like, resistance to change, training employees to learn how to deal with new tools. In conclusion, thus, despite the opportunities that the new digital reality opens to the approach and development of the management control systems in Moroccan private companies, this new reality poses a number of challenges which have to be met to improve the opportunities fully. The study adds to the current body of knowledge regarding digitalization of operations and the impact it has on managerial processes and provides recommendations to those practitioners seeking to enhance their effectiveness within the context of digitally enabled business environment.

Artificial Intelligence's Impact on the Quality of External Auditor Reports in Saudi Domestic and International Audit Companies

This study investigates how external auditors perceive using artificial intelligence (AI) in the Kingdom of Saudi Arabia (KSA). It examines how external auditors perceive the impact of artificial intelligence on audit quality. It also seeks to determine whether local and foreign external auditors have different perspectives on AI's application and how it affects audit quality. Data were gathered using a questionnaire distributed to 44 regional and 20 international companies to accomplish research goals. The auditing manager, audit partners, senior auditors, and other staff members with possible accounting and auditing experience were among the participants. SPSS was used to analyze the data; in our analysis, we used descriptive analysis, validity and reliability testing, and data analysis to test our hypotheses. This investigation reveals that the perceived impact of artificial intelligence (AI) on audit quality does not vary significantly between domestic and foreign audit firms. Regarding audit quality, the perceived contributions of all audit firms—local and foreign—are equal. It also adds to the importance of using AI and how it will enhance the quality of firms and reduce any act of fraud. Lastly, it recommends that firms contribute to training employees on using AI to face and compete with the changes and challenges happening around the world.

Issues of personal data protection when using cloud technologies

It is indicated that in today’s digital world, where the amount of stored and processed data is growing at a frantic pace, issues of personal data protection are becoming increasingly important. With the proliferation of cloud technologies that allow companies and individuals to store and process information on remote servers, a new spectrum of threats to data privacy and security is emerging. The article examines the issue of personal data protection when using cloud technologies, in particular, the need to integrate legal and technological aspects to ensure comprehensive protection. The impact of international regulatory acts, such as GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Protection Act), on cloud data protection processes is analyzed. Particular attention is paid to problems arising from differences in the legal regimes of different countries, which complicate data management at the international level. The article examines in detail modern technical solutions, such as data encryption and multi­factor authentication, which are key elements in protecting confidential information. These technologies have been found to provide a high level of protection, but also have their vulnerabilities. Based on this, it is proposed to invest in the latest technologies, in particular quantum encryption and artificial intelligence, to improve the effectiveness of data protection. Practical cases of data leaks are separately considered, which emphasize the importance of proper configuration of security systems and regular monitoring. Analysis of the results of empirical research shows the need to adapt business processes to changes in the regulatory environment and introduce new technologies to reduce risks. Based on the received data, recommendations for organizations are formulated, which include reviewing data protection policies, investing in modern technologies and training employees. The conclusions of the article emphasize the need for a comprehensive approach to ensuring the protection of personal data in cloud environments. This involves taking into account both modern technologies and current legal requirements to ensure adequate data protection and minimize possible risks.

Smart Farming for Sustainable Agriculture: A Case Study through Korean Public TVET

This study aims to present implications for sustainable education and training of the agricultural workforce. It introduces the case of a smart farm learning factory as an educational facility at Korea Polytechnics. Learning factory refers to the practical experience gained using the knowledge acquired in engineering education to solve problems in the actual work field. For this study, we analyzed the smart farm case of Hongseong Campus of Korea Polytechnics, a government-funded vocational education institution in Korea. The research questions are as follows. First, what is the purpose of establishing a smart farm education and training facility? Secondly, what is the performance of the facility? Thirdly, what are the implications of the Korean smart farm for sustainable TEVT? As a result of analyzing the case, the purpose of establishing the facility was to improve the practical capabilities of convergence technologies used in machinery, automation, industrial facilities, and electrical departments. Additionally, the performance has been found to serve as the foundation for project-based learning subjects that incorporate convergence education, and companies have been able to reduce training costs and contribute to sales profits by using this facility to train employees. Finally, the implication of sustainable TVET through smart farm cases is that it has provided a way to enhance the effectiveness of teaching and learning guidance at agricultural sites, create educational resources that can utilize advanced agricultural technologies for sustainable development, and actively cooperate and collaborate with educational institutions, governments, and local companies.

EMPG - a New Concept for Digital Medical Device Instruction

Errors in the use of medical devices are common and pose a threat to patient safety. The field of anaesthesiology is particularly affected by this issue, as many of the medical devices used in this field are directly responsible for the monitoring and maintenance of a patient's vital functions during anaesthesia. To minimize application errors, instruction in the use of medical devices has been legally required since 1985. Inadequate instructions can put the patient as well as the user at risk. Training courses that provide users with information on the safe use of medical devices significantly improve patient safety. The traditional instruction concept has limitations in its ability to adequately train employees on the use of medical devices. The digital device instruction project presented in this article aims to address this issue by providing medical device instructions at any time, thus increasing the safety of the operation of medical devices.

Cooperative Learning Through Boundary Spanning: How a Corporate Learning Department Ensures That Trainers and Content Stay Current

Continuous learning is central to ensuring organizations remain innovative and high-performing. Corporate trainers play a critical role in educating and training employees. However, in an era of digital transformation and, more recently, artificial intelligence, trainers need new skills and methods to stay current and facilitate the transformation of the workforce. The skills gap is best filled through cooperative learning with other trainers. However, cooperative learning is hindered by different spatial, organizational, and cultural boundaries that are difficult to overcome. This paper attempts to understand how cooperative learning of trainers can be enhanced through boundary spanning. It examines the case of the corporate learning department of a German high-tech multinational through ethnographic action research by the department manager, including 21 semi-directive interviews and direct observation. Using a grounded theory approach, we explore how the concept, causes, context, contingencies, and conditions of boundary spanning enhance cooperative learning among corporate trainers. The findings show that boundary spanning leads to cooperative learning through pedagogical scaffolding, communities of practice, and a new learning culture. Spontaneous boundary spanning occurs in parallel to guided boundary spanning. Both are made possible by appropriate leadership values and attitudes, trust, flexibility, and dedicated time and capacity. Our paper provides recommendations on the key issues managers face in facilitating boundary spanning and cooperative learning among their employees. We also show how key barriers and risks can be mitigated to enable employees to learn cooperatively with colleagues from different and distant organizational units.

The Economic Impact of AI Technology – Take Claude and GPT-4 As Examples

With the rapid development of science and technology, artificial intelligence (AI) technology has become the core field of global economic competition. Especially in recent years, the emergence of advanced AI models such as Claude and GPT-4 has not only led to a new round of technological revolution, but also had a profound and extensive impact on the global economy. The competition in these AI technologies is reshaping the economic pattern of various industries, creating new growth drivers, but also bringing many challenges and uncertainties. In the manufacturing sector, the application of AI technology has greatly improved production efficiency and quality, but it also requires companies to constantly update equipment and train employees to adapt to new production models. In the service industry, the application of AI customer service, intelligent recommendation and other technologies has improved the customer experience, but also put forward higher requirements for the skills and quality of employees. In addition, the wide application of AI technology also poses new challenges to data security, privacy protection and other aspects. How to enjoy the convenience brought by technology while ensuring data security and personal privacy has become an urgent problem to be solved. Therefore, in the face of the economic changes brought about by AI technology competition, policy makers, entrepreneurs and researchers need to conduct in-depth research and discussion, formulate reasonable policies and strategies, to better respond to challenges, seize opportunities, and promote the sustainable and healthy development of the economy.

THE ADOPTION OF BUSINESS DIGITALIZATION BY SMEs: A CASE STUDY IN BANDUNG

The objective of this study is to investigate the the existing practice of business digitalization by SMEs in Bandung. There were qualitative techniques employed in conducting the research, which mainly consisted of several interviews with small scale enterprise owners cutting across different sectors. The findings show that digital enterprises are responsible for significant improvements in business operations and financial results. However, there are still some challenges including high costs at initiation stage and inadequate employee skills required. According to research affordable technology solutions and training employees can be effective approaches to mitigate these obstacles thereby improving Small Medium Enterprises benefits from going digital.

Customers Perception on Banking Communication in Development Banks of Kathmandu Valley: Evidence from Structural Equation Modelling

Background: Effective communication is vital in banking, influencing customer satisfaction and the overall success of banking operations. While global research on banking communication is extensive, studies specific to Nepalese development banks are limited. Objective: The study aims to analyze how customers perceive the communication strategies employed by development banks, identifying challenges and providing recommendations for improvement. Method: An explanatory research design was used, with data collected from 281 customers using KOBO Toolbox and structured questionnaires. The data was analyzed using SPSS, AMOS, and Excel, with Structural Equation Modeling (SEM) applied for inferential analysis. Result: The study found that both formal and informal communication methods are widely used by development banks. However, major challenges include a lack of proper knowledge in digital communication, inadequate communication technology, and ineffective communication strategies. Despite these challenges, good communication was identified as a key factor in customer satisfaction and loyalty. Conclusion: The study concludes that while banking communication is generally effective, there are significant areas for improvement, particularly in digital communication and strategy formulation. Banks are recommended to adopt user-friendly communication technologies, train employees in communication skills, and conduct educational campaigns for customers. By addressing these issues, banks can enhance customer satisfaction and build stronger relationships with their clientele. Paper Types: Research Paper Key words: Banking Communication, Customer's Perception, Loyalty, Trust, Structural Equation Modeling (SEM), Development Bank, Kathmandu Valley. JEL classification: D83, G21, O14, C39, G53

Analisis Strategi Pengembangan Bisnis dengan Pendekatan Bisnis Model Canvas (BMC) dan SWOT

Cinnamonstory.id is a handover and dowry decoration business that was formed in 2017. The purpose of this study is to analyze the mapping of the 9-element Business Model Canvas (BMC) business model with SWOT analysis (trends, weaknesses, opportunities, and threats), and formulate a business model development strategy Cinnamonstory.id using the SWOT matrix. The type of research used is qualitative descriptive. The analysis method in this study uses a combination of BMC analysis approach and SWOT matrix in formulating Cinnamonstrody.id business development strategy. The results of the SWOT analysis show that Cinnamonstory.id in Quadrant II is a diversification strategy. The results of the study show that training, design innovation, affordable services, responsiveness, and effective digital marketing are the keys to Cinnamonstory.id success. Develop Cinnamonstory.id by joining a network of vendors, offering consulting and leasing, recruiting, and training employees, and establishing partnerships with suppliers. Seek out new ideas, develop distinctiveness, improve operational efficiency, manage suppliers, and provide superior customer service in Cinnamonstory.id. Analyze customer feedback and sales data, allocate funds for promotions and investments, and develop marketing strategies and partnerships through social media.

أثر التسويق الرقمي على العملاء وإدارة الأعمال في المشروعات التجارية والربحية: تطبيق على شركة زين للاتصالات في المملكة العربية السعودية

This study aimed to evaluate the impact of digital marketing on customers and business management in Zain Telecommunications Company in the Kingdom of Saudi Arabia. The study sought to achieve several objectives, most notably: determining the effect of digital marketing on customer engagement and loyalty, evaluating the effectiveness of digital marketing strategies used, measuring the impact of digital marketing on operational efficiency and profitability, and studying its effect on customer behavior and satisfaction. The study adopted a descriptive analytical approach, using two main tools for data collection: a questionnaire for employees and another for customers. The study sample consisted of 82 employees and 163 customers of Zain Telecommunications. The researcher used a five-point Likert scale in designing the questionnaires to measure the study variables. The results of the study showed a statistically significant positive effect of digital marketing on customer engagement and loyalty to Zain. It also demonstrated the effectiveness of digital marketing strategies used in achieving the company's marketing objectives. The results also indicated a positive impact of digital marketing on the company's operational efficiency and profitability. Regarding customer behavior, the study showed that digital marketing has a significant influence on purchasing decisions and customer preferences. The study also recorded high levels of customer satisfaction and loyalty to Zain's brand in light of the applied digital marketing strategies. Based on these findings, the study recommended that Zain should continue to develop and continuously improve its digital marketing strategies. It also suggested increasing investment in modern digital technologies and training employees on the latest digital marketing techniques. Finally, the study recommended conducting periodic research to understand changing customer needs and adapt marketing strategies accordingly.

Специфика криминальной субкультуры осужденных ювенального возраста: атрибутивные элементы, факторы риска, система противодействия

The presented work is part of a large study in the field of determining the main directions of training cadets and employees of penitentiary institutions to work with convicts of various categories, and in particular, with persons of juvenile age serving sentences in penitentiary institutions, in the aspect of studying the specifics of illegal behavior, the personality of this category of criminals and development of programs for their education and resocialization. As a result of the study, the authors come to the conclusion that it is necessary to develop a comprehensive prevention system, the elements of which will be the stages of personal re-information and gradual reintegration into society, carried out by employees of the penitentiary system in close cooperation with representatives of law enforcement and public organizations.

A CONTABILIDADE DIGITAL COMO FERRAMENTA DE GESTÃO APLICADA NA MICROEMPRESA X

Digital accounting is the modernization of accounting processes through information technology. It involves the use of specialized software to automate accounting tasks, such as issuing invoices, calculating taxes, and preparing financial reports. This makes it easier to access real-time information, increases data accuracy, and reduces operational time and costs. In addition, digital accounting allows for more efficient integration with other business systems, promoting a more agile and strategic financial management. Its general objective is to implement digital accounting tools in Microenterprise X, to meet this objective, we outline the following specific objectives: To analyze the existence of a digital information system in Microenterprise X in Manicoré; implement digital information systems in Microenterprise X in Manicoré and train employees to use the digital system implemented. As for the methodological procedures, the study had a qualitative-quantitative approach, through a questionnaire applied to the employees of Microenterprise X in this municipality. And as a result, we interpreted and analyzed each of the questions. Therefore, it is concluded that the implementation of digital accounting in micro-enterprises has a significant impact in several areas, promoting substantial improvements in operational efficiency, decision-making, compliance and security.

Increasing Income Through The Karwo Cake Center In Tanggilingo Village, Kabila Sub-District, Bone Bolango District

The aim of this research is to determine the increase in income through the Karawo Cake Center IKM in Tanggilingo Village, Kabila District, Bone Bolango Regency. This research method uses a descriptive type of research with a qualitative approach. Data collection techniques were carried out through observation and interviews using interview guidelines which were given to a number of informants. Based on the research results, based on several interviews with research informants above, it can be concluded that the human resource improvement program has been running well by involving employees in various training held by agencies such as raw material agents. Even though they have participated in the training, there are still some employees who have not been able to develop their skills because the training was held when they were invited by the relevant agencies. But that doesn't hinder business management at IKM Sentra Karawo. Based on the results of interviews with several informants above, it can be concluded that the current facilities are adequate and are no longer an obstacle to managing the Karawo Cake Center IKM business anymore because the owner and employees work together to optimize deficiencies by collecting personal money to buy the facilities so as not to experience losses. Based on the results of interviews with several informants above, it can be concluded that the role of capital is very important for SMEs. The capital owned by IKM Sentra Karawo is sufficient to meet production needs and does not become an obstacle to managing the IKM Cake Karawo Center business in increasing community income in Tanggilingo Village, Kabila District, Bone Bolango Regency.

PREDICTIVE POWER OF SELF-EFFICACY, FAMILIARITY WITH TRAINING CONTENT ON JOB PERFORMANCE: MODERATING EFFECT OF TRAINING EFFECTIVENESS IN OMAN’S HIGHER EDUCATION INSTITUTIONS

The higher education institutions (HEIs) in Oman have witnessed rapid development over the last decade; and yet, the quality of their training programs programmes has not yielded the anticipated results. The desired outcome, which failed to meet expectations, pertains to the effectiveness of these programs in enhancing employee job performance. This study aims to investigate the influence of self- efficacy, trainee familiarity with training content and employees’ performance in Oman’s higher education sector. Additionally, the study explores the moderating effect of training effectiveness on employee’s performance. The researcher examined 184 academics as well as administrative employees that participated in a training program sponsored by Takatuf, a consulting firm responsible for assessing, training, and developing employees in Oman. Results indicated that self-efficacy and familiarity with training content contribute to high employee job performance in the country’s HEIs, confirming the significant moderating role of training effectiveness in this relationship. Furthermore, the study suggests two implications for human resource practices. First, it is crucial for managers to provide comprehensive training-related information aimed at increasing self- efficacy before the actual training program. Second, HR managers and individuals can jointly improve the performance effectiveness by creating suitable methods for fostering self-efficacy. The findings suggest that organizations can enhance job performance and reduce turnover intention intentions by improving the effectiveness of training programs for employees. There is limited research linking self-efficacy, training effectiveness, and job performance in HEIs, particularly within member countries of the Gulf Cooperation Council (GCC). This research contributes to the expansion of theoretical and managerial doctrines regarding the relationships among the identified variables. Therefore, this research represents a unique attempt to determine the effectiveness of training programs in HEIs grappling with transitional challenges.

Benefits and Challenges of Digital Transformation Technologies in the Financial Services Sector: A Case Study of two Commercial Banks in Zambia

This paper focuses on issues affecting digital transformation technologies (DTTs) in the financial services sector, especially banks. Many banks have made huge investments in technologies to guarantee uninterrupted operations and optimize service provision. This paper ascertains the benefits and challenges that contribute to the effective application of Digital Transformation Technologies (DTTs) in commercial banks. It explores various factors that impact the usage of DTTs and employee performance. The study methodology encompassed both qualitative and quantitative techniques. Online questionnaires were used to collect data. Bank Annual reports were analyzed to collect information that related to the aim of the study. Findings revealed that increased efficiency, improved data collection and innovation were the main benefits of using DTTs in the financial services sector. The main challenges identified in the study included employee resistance to change, complexity of systems and cybersecurity. Banks need to address these issues and recommendations were made for them to engage specific stakeholders for successful DTTs implementation and usage. Organizations must budget and allocate adequate finances to procure the technologies and train employees The findings of the study are expected to contribute to the body of knowledge on DTTs and provide valuable insights for policy makers to make informed decisions. Future research areas identified for further study include insurance, health, and manufacturing sectors with specific focus on Artificial Intelligence and Cloud computing technologies.

THE NECESSITY OF PROTECTING LIVES: THE LUCAS LAW AS A STARTING POINT FOR OTHER LABOR SECTORS

Objective: To analyze the importance of first aid within the business context, highlighting the necessity and benefits of training employees to effectively handle emergency situations. Theoretical Framework: The Lucas Law prevents tragedies by training professionals for emergencies, increasing survival rates. It emphasizes the importance of daily preparedness and serves as a starting point for promoting public policies that encourage companies to train employees in first aid. Method: A qualitative research was conducted in scientific articles, using an integrative literature review, identifying the theme and guiding question; establishing inclusion and exclusion criteria. Results and Discussion: It is estimated that workplace accidents cause an annual loss of 4% of the global gross domestic product (GDP), with Brazil ranking fourth worldwide in fatal workplace accidents. Research with rural workers showed that 11% suffered some work-related accident within a year. These data highlight the importance of proper training for the prevention of workplace accidents. Research Implications: This research highlights the importance of first aid training in the business environment, promoting a safe workplace and influencing public policies on accident prevention. Originality/Value: This study underscores the critical need for first aid in the business environment, offering an innovative approach to training. Its relevance is evidenced by the potential reduction in workplace accidents and the promotion of a safer environment

Generative AI and training employees with special needs

PurposeThe viewpoint paper aims to highlight the assistive role that Generative artificial intelligence (Gen AI) can play in the design of learning and development programs for employees with special needs. The article discusses the challenges, benefits and reasons why Gen AI should be used to manage diversity, equity and inclusion by creating personalized and customized training and development programs.Design/methodology/approachThe viewpoint paper is based on reviewing articles and videos on the application of Gen AI in learning and development.FindingsGen AI offers immense opportunities to design personalized learning solutions for employees with special needs due to disability that can be physical or cognitive. The AI-based solutions support special learners by customizing assistive technology-based solutions and content based on the level of disability and need of the learner. This paper also highlights the importance of synergy between the training department, government and technology solution providers.Originality/valueThe viewpoint paper fills in an important gap by discussing the role that Gen AI can play by facilitating the learning and development of employees with unique skills.

“Exploring the relationship of organizational virtuousness, citizenship behavior, job performance, and combatting ostracism” through structural equational modeling

BackgroundThis theoretical model has been drawn on principles of social exchange theory to scrutinize the connection between organizational virtuousness and job performance with the mediating role of Organizational citizenship behavior and moderating role of workplace ostracism. A survey was conducted in Pakistan, gathering data from 486 employees working for various private and commercial banks.MethodSoft and hard questionnaires were distributed to the participants, with social media platforms used for the soft questionnaires and meetings with employees for the hard questionnaires. A 7-point Likert scale was employed in data collection, and measures for the variables were adapted from reliable and valid sources. A demographic analysis was performed to summarize the sample collected from participants. The demographics results were analyzed using SPSS, while the measurement model and path analysis were conducted using Structural Equational Modeling with Smart PLS-4.ResultsThe study’s findings showed a significant and positive relationship between organizational virtuousness and job performance, with organizational citizenship behavior serving as a mediator. Additionally, a negative moderation of workplace ostracism was observed in the mediation of organizational citizenship behavior toward the relationship between organizational virtuousness and job performance.ConclusionThe study’s results contribute to the implementation of social exchange theory and related concepts in the banking sector of Pakistan, providing practical guidance for implementing virtuous practices within organizations and discouraging ostracism in banks to enhance overall performance. The study suggests that policies regarding the implementation of virtuous practices in organizations can be established, and workplace ostracism can be avoided by providing a platform for social gatherings and training employees. Managers should adopt appropriate leadership styles and relevant communication patterns to impact the organizational climate which can also help reduce the influence of ostracism in the organization. Additionally, a complaint cell should be established with complete confidentiality to reduce ostracism.