Tourist Hotels Research Articles

Evaluating Sustainability in Post-Conflict Reconstruction: A Case Study of Blast-Damaged Buildings Without Structural Collapse Risk in Syria

In the context of post-war reconstruction, this study introduces a novel assessment model tailored for the preliminary management of blast-damaged reinforced concrete buildings without structural collapse risk. The model addresses the critical challenge of prioritizing reconstruction efforts within constraints of time and resources while integrating economic, environmental, and social dimensions. Developed using the Integrated Value Model for Sustainable Assessment and refined through the Delphi method, the model provides stakeholders with a practical tool to evaluate alternative reconstruction scenarios, including refurbishment, demolition, reconstruction with retained identity, and preservation for future work. Validation is carried out through a case study of a tourist hotel in the historic area of Damascus, where a report confirmed the building posed no structural collapse risk. The results indicate that “preservation for future work” is the most sustainable option environmentally, while “refurbishment” emerges as the most sustainable economically and socially. This study highlights the importance of comprehensive damage assessments and sustainability-oriented tools for resilient and sustainable post-war reconstruction strategies that respect heritage contexts.

Shaping Career Satisfaction: The Influence of Professional Training and Expectations in Winter Hotel Employees

This study aims to examine the impact of professional progress, industry change challenges, and professional achievement on career satisfaction among winter hotel employees. By focusing on these key constructs, the research seeks to understand how specialized training and individual career expectations influence employees’ satisfaction levels. Additionally, the study investigates the moderating roles of career expectations and tourism education in the relationship between industry change challenges and career satisfaction. By examining how these factors interact, the research aims to provide a nuanced understanding of the dynamics that enhance employee satisfaction and retention in the winter tourism sector. The insights derived from this research are expected to offer valuable guidance for stakeholders in developing strategies that support both career development and educational enrichment, thereby promoting a more satisfied and committed workforce. The study targeted 157 out of 238 employees at the Palandöken Winter Tourism Center, employing a comprehensive survey methodology. Exploratory factor analysis was conducted to establish the sub-scales of the research. Following this, Hierarchical Multiple Regression Analysis was used to test the research questions. Results indicated that professional progress and professional achievement significantly positively impact career satisfaction. The study also revealed that career expectations and tourism education moderated the relationship between industry change challenges and career satisfaction, emphasizing the role of tailored educational programs. Despite this, industry change challenges had a lesser impact on career satisfaction compared to other factors, yet they still played a role in shaping overall employee contentment. Interestingly, no significant differences were found in career expectations based on employees’ gender, business divisions, or work shifts. These findings offer novel insights into employee satisfaction within the winter tourism sector, particularly in the context of winter hotel tourism in Turkey.

Food Waste Management at Selected Tourist Hotels in Zanzibar: Current Practices and Challenges in Creating a Circular Economy in the Hospitality Sector

Tourism is the key economic sector of and contributor to employment in Zanzibar. However, tourism growth creates a demand for more hotels, contributing to more waste. Meanwhile, food waste in the hospitality sector remains a concern due to its impact on food sustainability and its economic and environmental footprint. This study examines food waste management in selected tourist hotels located along the east coast and north districts of the island and recommends strategies for improvement. Mixed methods, including surveys and key informants’ interviews and observations, were used for data collection to map the waste flow along the food value chain, analyze the selected hotels’ management practices, and consider stakeholders’ perspectives. The findings reveal that food wastage occurs at each stage of business operations, and the largest waste stream is located at hotels, with an average estimate of 1.8 kg per guest per day. Most waste is generated during food preparation and when serving customers, constituting both avoidable and unavoidable food fractions. Moreover, the implementation of sustainable practices is scarce due to challenges, such as a lack of food waste minimization and management plans and a low level of knowledge and coordination among staff and other stakeholders. However, hotel managers’ knowledge, experience, and willingness to change, as well as the ongoing Greener Zanzibar Campaign, are driving forces for enhancing circular and sustainable practices at tourist hotels. Based on the findings, strategies, such as involving local suppliers close to the hotels for perishable products, reusing leftover food for staff and donations to local communities, and staff training on handling food waste are recommended. The practical implications of this study will help hoteliers reduce food wastage and contribute to more sustainable tourism development in Zanzibar.

Enhancing Organizational Citizenship Behavior through Servant leadership style: An Applied Study in the Iraqi Tourism Hotel Sector

Enhancing Organizational Citizenship Behavior through Servant leadership style: An Applied Study in the Iraqi Tourism Hotel Sector

Carbon Emissions and Its Efficiency of Tourist Hotels in China from the Supply Chain Based on the Input–Output Method and Super-SBM Model

Carbon Emissions and Its Efficiency of Tourist Hotels in China from the Supply Chain Based on the Input–Output Method and Super-SBM Model

A compromise solution approach for efficiency measurement with shared input: The case of tourist hotels in Taiwan

Shared input occurs often when a production system performs two or more functions and some of the functions share the same input. To determine the proportion of the shared input devoted to each function, the conventional data envelopment analysis (DEA) models that allow each decision making unit (DMU) to select the most favorable value to attain the highest efficiency score is usually used. The result is that many DMUs assign proportions of different bound values to the same function, which is not reasonable. This paper proposes a compromise solution approach that aggregates the viewpoints of all DMUs to obtain a consensus regarding the proportion of the shared input used by each function. The approach is actually a parametric DEA approach for constructing the production function. To increase the explanation power, transcendental functions are considered. The tourist hotel, where the accommodation and catering functions share the input of management employees is used for illustration. The results show that a transcendental function has stronger explanation power, and reasonable compromised values for the proportions of the effort of the management employees devoted to the two functions are obtained.

Mitigating Microfiber Pollution in Laundry Wastewater: Insights from a Filtration System Case Study in Galle, Sri Lanka

Synthetic fibers are widely used in daily life due to their durability, elasticity, low cost, and ease of use. The textile industry is the primary source of synthetic microfibers, as these materials are mostly used in production processes. Globally, plastic pollution has been identified as a major environmental threat in this era, since plastics are not degradable but break down into smaller particles such as mesoplastics, microplastics, and microfibers. Synthetic microfiber pollution is a significant issue in aquatic ecosystems, including oceans and rivers, with laundry wastewater being a major source. This problem is particularly pressing in cities like Galle, Sri Lanka, where numerous tourist hotels are located. Despite the urgency, there has been a lack of scientific and systematic analysis to fully understand the extent of the issue. This study addresses this gap by analyzing the generation of microfibers from laundry activities at a selected hotel and evaluating the efficiency of a laundry wastewater filtration system. This study focused on a fully automatic front-loading washing machine (23 kg capacity) with a load of 12 kg of polyester–cotton blend serviettes (black and red). Samples (1 L each) were taken from both treated and untreated wastewater during four wash cycles, with a total of 100 L of water used for the process. The samples were filtered through a 100 μm sieve and catalytic wet oxidation along with density separation were employed to extract the microfibers, which were then collected on a membrane filter paper (0.45 μm). Microfibers were observed and analyzed for shapes, colors and sizes under a stereo microscope. Results revealed that untreated laundry wastewater contained 10,028.7 ± 1420.8 microfibers per liter (n = 4), while treated wastewater samples recorded 191.5 ± 109.4 microfibers per liter (n = 4). Most of the microfibers observed were black and white/transparent colors. Further analysis revealed that 1 kg of polyester–cotton blend fabric can generate 336,833 microfibers per wash, which was reduced to 6367 microfibers after treatment. The filtration unit recorded an impressive efficiency of 98.09%, indicating a remarkably high capacity for removing microfibers from wastewater. These findings highlight the potential of such filtration techniques to significantly reduce microfiber emissions from laundry wastewater, presenting a promising approach to mitigating environmental pollution from microfibers.

Rooms versus F&B: How changes in operations contribute to hotel productivity

This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April 2012 to March 2021. Using regression discontinuity design analysis, first, the study finds a significant causal impact of COVID-19 travel restrictions on hotel operations. Second, using the control function methods, findings show that F&B operation is a more efficient strategy compared to rooms to recover hotel productivity from crises. This research provides insights into how hotels can reallocate their operational resources in response to crises and offers an alternative measure of productivity for the hotel industry.

Experiential Factors as a Determinant for Climate Change Mitigation Behavior: A Case of Tourist Hotel Managers in Naivasha Sub-County, Kenya

Climate change is typically abstract, large scale, slow and often unrelated to the welfare of people’s usual activities. There are however moments when the consequences of climate change are readily apparent, such as through experiencing extreme weather events. This study examined the association between personal experiences with extreme weather events together with emotions and taking actions that mitigate the consequences of climate change, a largely under researched topic. This relationship was tested among 182 randomly selected tourist hotel managers in Naivasha Sub-County in Kenya using paper and pencil survey techniques. An instrument made up of questions on the managers’ extent of their personal involvement with extreme climate risks and events was utilized. Another set of questions that rated the managers’ level of emotions towards climate change was also included. The study identified two categories of climate change mitigation behaviors (CCMB) using principle component analysis that are adopted by managers namely efficiency and curtailment practices. A beta regression model that accounts for the non-normality of the data was used to examine the relationship between experiential factors and CCMB. Findings indicate a moderate engagement in CCMB among the surveyed managers. Experiencing disasters was negatively and significantly associated with both curtailment and efficiency CCMB. Emotions were positively associated with efficiency CCMB but had a negative association with curtailment CCMB. The findings suggest that public education would benefit from strategies that focus on connecting experiencing weather related disasters and emotions with the reality of climate change.

The effects of economic policy uncertainty on hotel performance: evidence from the Italian hospitality sector

PurposeThis study aims to investigate the effects of economic policy uncertainty (EPU) on Italian hospitality sector. The investigation attempts to explain whether hotel performance drops when the perceived economic uncertainty increases in the period 2018–2022.Design/methodology/approachThe study examines the impact of EPU on hotel performance in a sample of 661 Italian luxury hotels. To establish the relationship between EPU and hotel performance, we employ the generalized estimating equations (GEE) technique on 3,305 hotel-year observations.FindingsThe results show that EPU has a negative impact on hotel performance. More specifically, the analysis reveals that EPU is negatively and significantly related to the revenue per available room (REVPAR), average daily rate (ADR) and hotel occupancy (OCCR). We also look at the role of hotel brand chain affiliation and the moderating effect of conference space and hotel wellness services on the relationship between EPU and hotel performance.Research limitations/implicationsResults provide new evidence for academics to critically evaluate the behavior of luxury hotels under uncertain economic conditions. The investigation offers valuable information also for government, tourism policymakers, tourist hotel owners, hoteliers and tourism managers in their decision-making.Practical implicationsThis study provides strategic implications for practitioners and operators in hospitality industry to evaluate the factors ensuring hotel profitability in periods of EPU.Originality/valueThis paper provides interesting insights into the characteristics and practices of profitable hotels in Italy. Few econometric studies empirically explored the effects of EPU in the hospitality field so far and no prior study investigated this topic in the Italian hospitality sector. Therefore, this paper tries to close an important gap in the existing literature improving the understanding of EPU in the Italian hospitality industry.

Exploring Cognitive Factors and Climate Change Mitigation Behaviour among Managers of Tourist Hotel Facilities within Naivasha Sub County, Kenya

Exploring Cognitive Factors and Climate Change Mitigation Behaviour among Managers of Tourist Hotel Facilities within Naivasha Sub County, Kenya

Impact The Covid 19 Pandemic on the Tourism Business Stakeholders Performance in Bogor City

Pandemic and Tourism Business Performance _____1147 Submitted: MAY 2024 Accepted: JULY 2024 This study done with objective For know How impact covid 19 pandemic against performance of the perpetrators business restaurants and hotels . Deep sample this study are the perpetrators business restaurant and hotel located in the city of Bogor . Data collection was carried out with do interview direct with perpetrator business . Research result show application Policy Health Protocols in sectors tourist give impact positive form obedience public . Ownership CHSE certificate , provide impact positive on the entity industry supporter tourist Hotel and Destination category Tourism , and not give influence significant in the Restaurant category Keywords: Covid 19 pandemic , activities business , CHSE.

The troubled establishment of the Tourist Hotel Corporation of New Zealand

The troubled establishment of the Tourist Hotel Corporation of New Zealand

The role of tourism guidance in developing cultural tourism, an applied study of a sample of tourist hotels in the Holy Najaf Governorate

The role of tourism guidance in developing cultural tourism, an applied study of a sample of tourist hotels in the Holy Najaf Governorate

Construction of the tourist sentiment dictionary for hotels to mining tourist demands: Based on Macao’s hotel reviews from Agoda

<p><span lang="AZ-LATIN">Tourist hotels (or tourist accommodations) are located near tourist attractions, primarily serving tourists. In recent years, with the gradual improvement of people’s living standards around the globe, tourists’ demands and standards for tourist hotel construction have been rising accordingly. In the context of technologization and informatization, various hotel booking platforms (Agoda, Booking, Trip, etc.) cover a large amount of review data in evaluating systems to reflect tourists’ demands. Meanwhile, identifying demand-oriented reviews and extracting core consumer demands from them is crucial for optimizing hotel services and enhancing tourist satisfaction. Therefore, this study explores the demands of tourists in tourist hotels from the perspective of text sentiment analysis and takes Macao, a famous tourist destination, as an example, based on reviews of tourist hotels on the Agoda site platform. Specifics are as follows: (1) Based on pointwise mutual information (PMI) and information entropy (IE), it realizes the identification of sentiment words in the field of tourist hotels and constructs a sentiment dictionary to address the problem of poor relevance between word segmentation results; (2) It summarizes the five types of reviews containing tourist demands (positive, negative, suggestion, demand, and comparison) and their characteristics to solve the ambiguity of texts and further accurately reveal the main demands of tourists; (3) It classifies tourist demands and group similar tourist demands into the same categories to address the problem of multiple expressions for the same demand. The present study provides empirical experiences from Macao’s hotels and contributes to the literature on text sentiment analysis in tourist hotels. Furthermore, the study results could enhance the mining accuracy and provide a detailed summarization of consumer demands and directions for the sustainable optimization improvement of tourist services.</span></p>

A COMPARATIVE STUDY OF HOTELS OF THE JET AGE IN PAKISTAN AND INDIA: THE INTERCONTINENTAL IN KARACHI AND THE OBEROI INTERCONTINENTAL IN NEW DELHI

This paper focuses on the architecture, interior design, and promotion of new United States-financed international business and tourist hotels of the 1960s in Karachi and New Delhi, analysing these as transcultural spaces of modernity during the early jet age. In part, these and many other US-financed hotels in locations relatively close to the Soviet sphere of influence in Asia, North Africa and Europe were political symbols, promoting the the American way of life, but they were also symbolic of the aspirations of mainly post-colonial nations to project images of progress and national development. The research builds upon other recent scholarship on the manifestations and experiences of modernism in architecture, planning and travel in the Indian Subcontinent in the post-Second World War era and how modern architecture and post-colonial political framework went hand in hand with each other. Keywords: Post Colonial Architecture, Nationalism, Modern Architecture, Hotels, Subcontinent

The Legitimacy Boundary of Government Intervention in Price

The tourism market has become an important driving force for local economic growth, thus local governments have intensions to promote the development of local tourism industry by intervening in tourist hotel room prices during major holidays. Through four events, three modes of local government intervention in hotel prices can be summarized: first, the government takes administrating price replaces the market regulation price mechanisms; second, the government takes restrictions on the pricing rights of operators while maintaining market regulation price mechanisms; third, under the market regulation price mechanisms, the governments exhort operators to exercise price self-discipline. The second model contains potential risk of breaking price rule of law because price mechanism and pricing rights of operators are confirmed by constitution. The three modes have caused intuition chaos between regions and make a consequence in dividing the nationwide tourism hotel market into fragments. Under the requirement of constructing unified national market, the order of hotel price should be maintained from unified, legal, and diverse dimension.

Construction of the tourist sentiment dictionary for hotels to mining tourist demands: Based on Macao’s hotel reviews from Agoda

<p><span lang="AZ-LATIN">Tourist hotels (or tourist accommodations) are located near tourist attractions, primarily serving tourists. In recent years, with the gradual improvement of people’s living standards around the globe, tourists’ demands and standards for tourist hotel construction have been rising accordingly. In the context of technologization and informatization, various hotel booking platforms (Agoda, Booking, Trip, etc.) cover a large amount of review data in evaluating systems to reflect tourists’ demands. Meanwhile, identifying demand-oriented reviews and extracting core consumer demands from them is crucial for optimizing hotel services and enhancing tourist satisfaction. Therefore, this study explores the demands of tourists in tourist hotels from the perspective of text sentiment analysis and takes Macao, a famous tourist destination, as an example, based on reviews of tourist hotels on the Agoda site platform. Specifics are as follows: (1) Based on pointwise mutual information (PMI) and information entropy (IE), it realizes the identification of sentiment words in the field of tourist hotels and constructs a sentiment dictionary to address the problem of poor relevance between word segmentation results; (2) It summarizes the five types of reviews containing tourist demands (positive, negative, suggestion, demand, and comparison) and their characteristics to solve the ambiguity of texts and further accurately reveal the main demands of tourists; (3) It classifies tourist demands and group similar tourist demands into the same categories to address the problem of multiple expressions for the same demand. The present study provides empirical experiences from Macao’s hotels and contributes to the literature on text sentiment analysis in tourist hotels. Furthermore, the study results could enhance the mining accuracy and provide a detailed summarization of consumer demands and directions for the sustainable optimization improvement of tourist services.</span></p>

Invisible struggles: unveiling the mental health implications of job insecurity among migrant hospitality workers

ABSTRACT Migrant workers in India, who are often seen as the backbone of the nation, live in highly precarious conditions, experiencing heightened job insecurity. Nevertheless, they received little attention in scholarly investigations. This study utilises the latent deprivation theory to investigate the impact of quantitative and qualitative job insecurity experienced by interstate migrant hospitality workers in India and its impact on their mental health. The study also explores the potential mediating role of employee morale in this relationship. Additionally, it investigates whether the perception of employability, which refers to the likelihood of finding alternative employment, moderates the link between job insecurity dimensions and mental health. Data was collected from interstate migrant workers employed in tourist hotels in Delhi, India. Findings revealed that both dimensions of job insecurity have been negatively associated with the mental health of these workers, with employee morale serving as a partial mediator in the relationship. Employability is found to be a crucial moderator in alleviating the negative impact of quantitative job insecurity on mental health. In light of the findings, the study offers key interventions required at the policy and organisational levels to enhance well-being while utilising the unique skills and diverse perspectives of these migrant workers.

Determination of benzophenone derivatives in wastewater by GC–MS/MS combined with in‐port derivatization

AbstractThe analysis of UV filters (UVFs) in water has become increasingly important due to their adverse effects on aquatic organisms and humans. This study describes a method for the determination of benzophenone derivatives UVF in wastewater samples. The selected UVFs are 2‐hydroxy‐4‐methoxybenzophenone (BP‐3), 2,4‐dihydroxybenzophenone (BP‐1), 4‐hydroxybenzophenone (4HB), 2,2′‐dihydroxy‐4‐methoxybenzophenone (DHMB) and lastly, 4,4′‐dihydroxybenzophenone (4DHB). The method includes solid‐phase extraction (SPE) of analytes from wastewater followed by on‐line derivatization with bis(trimethylsilyl)trifluoroacetamide (BSTFA) and analysis with GC‐MS/MS. Method validation studies resulted in good recoveries (86–112%), relative standard deviation RSD = 0.8 and 7.3%, the limits of detection LODs = 1.00–10.8 ng/L, and the limits of quantification LOQs = 3.00–32.3 ng/L. The method was successfully applied to domestic wastewater samples collected from influent and effluent of touristic hotels’ biological wastewater treatment plants. BP‐3 (24–1765 ng/L), BP‐1 (8–703 ng/L), 4HB (26–96 ng/L), and 4DHB (20–22 ng/L) were the common benzophenone derivatives in the influent wastewater while effluent contained mainly BP‐1 (8–32 ng/L), 4HB (12–57 ng/L) and 4DHB (20–102 ng/L). These results indicate that BP‐3 and BP‐1 are biodegraded in the treatment processes. However, 4HB and 4DHB are resistant to degradation and they are the main benzophenone metabolites discharged to receiving media.