Tourism Destination Management Research Articles

Pendampingan Interpretasi dalam Pengelolaan Komponen Wisata Komunitas Desa Wisata Lantebung, Makassar

This study aims to evaluate community service activities in the management of tourist destinations in Lantebung Village. The focus of this research is to assess the effectiveness of the community service activities conducted in enhancing the community's capacity to manage tourism. Based on a survey of 30 respondents, the results show that the majority of the community feels involved in the management of the tourist destination (70%) and agrees with the clear division of roles (83.33%). However, some respondents feel that their involvement is still limited. Additionally, 100% of respondents acknowledge the need for increased community participation in tourism activities. The mentoring program provided has been perceived as beneficial, although some respondents feel its impact has not been fully maximized. This study recommends that community service activities focus on improving the division of roles, enhancing communication, and strengthening managerial and tourism marketing capacity to optimize the impact on the community.

The analysis of regional ice and snow tourist destinations under back propagation neural network

This study aims to analyze the evolutionary characteristics and development levels of regional ice and snow tourist destinations by integrating the Back Propagation Neural Network (BPNN) within an Internet of Things (IoT) framework. Data from multiple sources are gathered through web scraping technology from various online platforms and are then subjected to cleaning, standardization, and normalization. A feature recognition model for ice and snow tourism is constructed based on a BPNN combined with a Spatial-Temporal Graph Convolutional Network (ST-GCN) algorithm. Experimental results demonstrate that this model excels in convergence speed and prediction accuracy, achieving a final convergence value of 0.059 and a prediction accuracy of 95.74%, which is at least 4% higher than that of the baseline BPNN algorithm. Additionally, the model yields Recall and F1 scores of 91.57% and 89.31%, respectively. After 98 iterations, the Root Mean Square Error (RMSE) is 6.26, significantly outperforming other model algorithms. These results indicate that the proposed model offers substantial advantages in enhancing the management and service quality of ice and snow tourist destinations, thereby providing valuable technical support and guidance for future intelligent tourism management.

Development Strategy for Culture-Based Tourism Infrastructure on Serangan Island

This research analyzes the strategy for developing culture-based tourism destinations on Serangan Island. The method used was interviews with a purposive sampling approach to determine key informants. The research results show that the culture-based tourism destinations on Serangan Island are Sakenen Temple, As-Syuhada Mosque, Fisherman’s Village, Marine Tourism, and Turtle Breeding. Then, it was analyzed using SWOT analysis, where the results were that the Serangan Island tourism destination had a strong internal and external position because it could maintain its existing culture. An alternative strategy that can be implemented according to the current conditions of tourism destinations is the S-O strategy, meaning that the management of tourism destinations on Serangan Island can use its strengths to attract tourists. This study concludes that Serangan Island has cultural-based tourism destinations: Sakenan Temple, Asy-Syuhada Mosque, Fisherman’s Village, Turtle Conservation, and Marine Tourism. In addition, a SWOT analysis is needed to determine internal development strategies (strengths and weaknesses) and external development strategies (opportunities and challenges). Support is needed from the government and the private sector to facilitate, market, and support the surrounding community. Prohibition signs are needed to prevent environmental damage and pollution. Protection of customs, traditions, and arts and culture of the Serangan community through regional or village regulations. Better transportation access, such as piers, small bridges, or local transportation, supports visitor accessibility and comfort. Strengthening the marketing of Serangan Island as a cultural destination through social media and digital tourism platforms.

Analysis of tourist satisfaction in realising returns and recommending rural tourism destinations in Jambi province

The province of Jambi has significant potential in developing rural tourism, with various unique destinations rich in culture and natural beauty that attract visitors. However, the challenge lies in maintaining and increasing tourist visits and encouraging them to recommend these destinations to others. This study aims to analyze the factors influencing tourist satisfaction in realizing repeat visits and recommending rural tourism destinations in Jambi Province. This research employs a survey method by collecting data through questionnaires distributed to 180 tourists who have visited rural tourism destinations in Jambi. The collected data is analyzed using multiple regression analysis techniques with the help of SmartPLS to determine the impact of independent variables on the dependent variable. The results show that the destination image does not significantly influence tourists' intentions to recommend the destination to others but can enhance tourist satisfaction. In contrast, the perceived value by tourists positively impacts the intention to recommend but does not affect satisfaction or repeat visits. The uniqueness of the destination can improve satisfaction and attract repeat visits, although it does not directly influence recommendations. Tourist satisfaction itself does not significantly impact recommendations, and repeat visits do not affect the intention to recommend the destination. The implication of this study is that rural tourism destination managers in Jambi Province need to focus on creating unique experiences and enhancing the perceived value for tourists to improve the appeal and sustainability of the destination.

Focus Group Discussion and Workshop on Exploring the Tourism Potential of Jumpinang River Tubing Pasuruan

This community service program aims to improve the quality of management and promotion of Jumpinang River Tubing tourist destinations in Pasuruan through the use of digital technology. Implementation methods include problem identification, website creation, and guiding and safety training for local communities. This process was carried out for 3 months, with core activities in the form of Focus Group Discussion (FGD), website development, and technical training. The results of the program show that the community's capacity is increased in the management of tourist destinations, as well as the ease of promotion through digital platforms. The implication of this program is the increase in the number of tourist visits and the strengthening of the sustainability of tourism management by the community.

The Impact of The Turtle Beach Tourism Destination Management Model on Improving The Economy of The Ekas Buana Village Community, Jerowaru Sub-District, East Lombok District

This study aims to determine the management model of turtle beach tourist destinations, and to determine the impact of the turtle beach tourist destination management model on improving the economy of the Ekas Buana Village community, Jerowaru District, East Lombok Regency. This research is qualitative research, data collection techniques using unstructured observation techniques, in-depth interviews, and documentation. Determination of informants using purposive sampling. Data analysis techniques used are data collection, data reduction, data presentation, and conclusion drawing/verification. The results of the research based on the data as well as the results of interviews and field findings show that the turtle beach destination uses the management of the Community-Based tourism (CBT) model, an approach that focuses on active participation and empowerment of local communities in the management and development of tourism destinations which are managed by the Pokdarwis and the community around the turtle beach tourist destination. This shows that the impact of the management of the Community-Based Tourism (CBT) model on the economy of the Ekas Buana Village community has a positive impact on economic activities consisting of increasing income and opening up jobs and business opportunities for the community as tourism actors. The community around the tourist attraction gets a good livelihood as a food and beverage trader, and as a restaurant employee as well as a surfboard rental provider for tourists who want to surf on the turtle beach.

The Impact of CHSE (Cleanliness, Health, Safety, and Environmental Sustainability) on Tourist Satisfaction Levels and Revisit Intentions in Dusun Semilir, Semarang Regency

There was a drastic decline in the number of tourists in 2020 and 2021 due to the COVID-19 virus. This situation encourages tourist destination managers to find and formulate the best strategies to survive and recover from this difficult situation. One of the policies implemented by the manager is the implementation of CHSE. The purpose of this study is to investigate the relationship between CHSE and the satisfaction and intention of tourists to return to Semilir Hamlet. This research is included in the quantitative category. Data sources were obtained through interviews and questionnaire distribution. The sampling method used was purposive sampling, resulting in 108 respondents. The data analysis technique was carried out using Smart PLS software. The results showed that the CHSE variable had a significant influence on the intention to return to visit. In addition, the CHSE variable also contributes positively and significantly to tourist satisfaction. Furthermore, the level of tourist satisfaction has a positive and significant effect on the intention to return to Semilir Hamlet. The results of the analysis show that the CHSE variable has a positive and significant impact on the intention to visit again through tourist satisfaction. Thus, it can be concluded that the implementation of CHSE has a great influence on tourist satisfaction and their intention to visit Semilir Hamlet again.

Pelatihan Peningkatan Kapasitas UMKM dan Kepariwisataan

On July 15, 2024, a community service activity was held in Kampung Dadap Timur with the topic "Training for Enhancing the Capacity of MSMEs and Tourism." The primary goal of this activity was to improve the skills and capacity of Micro, Small, and Medium Enterprises (MSMEs) and tourism destination management in the area. Initial observations identified fundamental needs in MSME management, budgeting for traditional food businesses, and applying the Sapta Pesona tourism concept. These findings served as the basis for designing relevant and targeted training materials. Preparations for the activity included intensive coordination among the service team to ensure the readiness of materials and equipment. Preparations also involved selecting and setting up the training venue, including audiovisual facilities and printed materials. The training covered: (1) MSME management strategies, including business planning, marketing, and product development; (2) budgeting techniques for traditional food MSMEs, including cost estimation, financial management, and pricing strategies; (3) application of the Sapta Pesona concept in tourism to enhance the quality of tourist experiences; and (4) practical sessions teaching how to make chicken dumplings and Es Kuwut. The training was designed to provide practical skills and in-depth knowledge to participants. Evaluation of the activity indicated that the training had a significant positive impact. Participants felt more confident and prepared in managing their businesses and tourism. However, the evaluation also identified some challenges, including the need for more specific case studies and ongoing support. It is recommended that future activities include follow-up sessions and more diverse training materials.

Utilizing the Experience Economy to Cultivate Unforgettable Moments in Sustainable Tourism: The Case of Edelweiss Park in Wonokitri Village

Limited attention has been given to the implementation of the experience economy in tourism villages. This research aims to bridge this gap by evaluating the practical applications of the experience economy in the management of tourism destinations, specifically within the framework of Edelweiss Park in the Wonokitri Tourism Village. This study adopts qualitative methodologies, utilizing interviews and on-site observations. The investigation was carried out at Edelweiss Park in Wonokitri village, where discussions were held with both stakeholders involved in the park’s management and its visitors. In total, six individuals were interviewed to glean insights into the implementation of experience economy practices within Edelweiss Park. Edelweiss Park offers a unique cultivation tourism experience where visitors actively engage in cultivating edelweiss flowers. The hands-on learning and expert guidance enhance the overall enjoyment and satisfaction of the experience. Edelweiss Park stands out as a conservation-based destination that successfully combines tourism with responsible practices, making it a remarkable model for preserving edelweiss flowers while providing visitors with an enjoyable and rewarding visit. Keywords: experience economy, tourism village, visitor engagement

Model of organizing events and gastronomic tourism as a factor in increasing the competitive advantages of tourism in Kazakhstan

This article focuses on the popularization of a new direction in tourism in Kazakhstan – event and gastronomic tourism. This study aims to develop an organizational model and innovative ways to promote event and gastronomic tourism, increasing its attractiveness and the competitiveness of the industry as a whole. The main directions of this article are the development of gastronomic and event tourism in Kazakhstan, identification of resource potential, concepts for promoting a tourist product, based on the development of effective methods and tools, development of an innovative program for the management of ethnic tourism and brand management of tourist destinations, aimed at popularizing domestic and inbound tourism, increasing the recognition of tourist centers in Kazakhstan, creating a positive brand of tourist areas. Solving the problem will contribute to a more rational organization of event and gastronomic tours and increase their economic and social efficiency. According to the “Classifier of tourism destinations in the Republic of Kazakhstan according to industry, subject and object principles” [1], today gastronomic and event tourism are separately distinguished. Promoting a new type of tourism in Kazakhstan can become a direction capable of dynamically developing the cultural environment, enhancing the prestige of national cuisine and gastronomic traditions, contributing to the growth of the attractiveness of regions, and increasing the influx of foreign tourists interested in the thousand-year history of Kazakhstan, with its unique gastronomy based on the simplicity and specificity of ingredients traditional Kazakh dishes. The development of event and gastronomic tourism in Kazakhstan can become a factor that significantly influences the effective development of territories and the cultural environment of society; contribute to the growth of employment and improve the quality of life, and the promotion of this type of tourism can become one of the priority areas for the development of the tourism industry of the Republic of Kazakhstan and increasing its competitiveness. The interdisciplinary nature of the research allows us to consider the issues in the context of historical, socio-cultural, economic, and geographical sciences.

Exploring Relationships Between Nature-Based Destination Attractiveness, Satisfaction, Perceived COVID-19 Risk, and Revisit Intention in Bach Ma National Park, Vietnam

National parks are increasingly recognized as attractive nature-based tourism destinations, playing an important role in tourism development in Vietnam. The study investigates the relationships between nature-based destination attractiveness, tourists’ satisfaction, perceived risk, and their revisit intention for Bach Ma National Park, central Vietnam, particularly in the context of COVID-19. Data were randomly collected from 308 domestic visitors who visited the park from December 2020 to May 2021, and structural equation modeling was performed to examine the relationships. The results of this study show that all six attributes of Bach Ma National Park, including natural, social, and cultural attractions, infrastructure, accessibility, prices, and services, had a significant positive effect on tourist satisfaction. Vietnamese tourists’ perceived risk associated with the pandemic had a significant negative impact on their satisfaction and a positive effect on their revisit intention. The findings from this study make a significant contribution to nature-based tourism literature, particularly towards effective marketing and management of national park-based tourism destination in Vietnam, notably with domestic tourists and in times of shocks such as COVID-19.

Tourism Development Strategy Sustainable Environmental Insight In Kampar District, Riau Province

The exploitation of various tourism potentials in Kampar Regency is still not maximized; incredibly natural attractions such as lakes and playgrounds, history and education, as well as folk crafts. In general, the problem that causes the low number of tourist visits to tourist places is tourism management that has not been optimally packaged so that tourists are less interested in visiting; this is evident from the unavailability of the typical souvenir market for Kampar Regency, the unavailability of adequate transportation facilities, and the lack of promotion. Go out. Based on these potentials and problems, researchers need to conduct further research related to tourism development strategies, focusing on studying tourism resource management and internal and external factors that influence its development. Through the results of the data collection obtained, the researcher can carry out an analysis in the form of a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis so that alternative strategies and patterns of developing tourist destinations will be arranged that prioritize ecological, cultural sustainability and increase the income of local communities. This study used saturated sampling techniques with data collection through interviews, observations, and questionnaires. The role of the Government, private sector, and the community contributes to the development of tourist destinations in Kampar Regency. During its existence, POKDARWIS has made various efforts to sustainably change and improve the quality of management of tourist destinations. Most of those not involved with internal issues have made various developments and changes related to the tourism products offered to enhance the quality of service.

Electronic word-of-mouth intentions in personal and public networks: a domestic tourist perspective

This research investigated the determinants of electronic word-of-mouth (eWOM) sharing intentions in personal and public online networks among domestic tourists. Using a quantitative research design, this study surveyed domestic tourists visiting five major tourist destinations in India. Six hundred thirty valid responses were subjected to principal component analysis, confirmatory factor analysis, and structural equation modeling to examine the relationships among destination attributes, tourists’ psychological processes, and their intentions to engage in eWOM. The findings show that destination inhabitants’ friendliness and the natural beauty of the destination influence tourists’ overall destination experience. The overall destination experience and personal pleasure from vacations impact eWOM sharing with friends and family (personal networks) and with strangers (public networks). The results also indicate that the overall destination experience mediates the relationship between destination attributes (destination inhabitants’ friendliness and the natural beauty of the destination) and online sharing intent with friends and family. The overall destination experience also mediates the path between personal pleasure from vacations and eWOM sharing intent in personal networks. For tourism developers and destination managers, this study underscores the importance of enhancing the natural appeal of destinations and fostering positive interactions between tourists and locals. It also suggests creating authentic experiences at the destination so that tourists with high involvement generate eWOM about the destination.

Destination image and personality in workation tourism

ABSTRACT Workation represents an emerging and intriguing alternative type of tourism that integrates work and leisure. While it has gained substantial popularity, scholarly research in this field has been relatively constrained, particularly regarding the role of destinations. This study addresses this research gap by investigating the most salient attributes characterising an ‘ideal workation destination’. We present a theoretical model integrating components from the destination image and personality frameworks and employ fuzzy-set qualitative comparative analysis on a sample of 213 individuals. Compared to past work exploring the workation concept, experiences, and workationer characteristics, our research focuses on the attributes of destinations that make them attractive for this emerging tourism trend. The findings categorise workationers based on the destination attributes they prioritise, identifying three main groups: outdoor enthusiasts, extroverts, and hipsters. Understanding workationers’ diverse preferences regarding destination attributes enables tourism providers and destination management organisations in remote and undiscovered destinations to tailor their offerings and attract tourism flows seeking unique work-leisure experiences. This approach can support the revitalisation of these areas, enhancing their appeal and sustainability.

Sustainability Challenges: How Public Transport Supports Eco-Tourism Industries

Abstract The public transport system is an essential aspect of the management of sustainable tourist destinations. A more efficient public transportation system enables better optimization to maximize economic earnings and support environmental and resource conservation. This paper presents a study analyzing the design of public transportation modes to support Eco-tourism industries in Gianyar Regency. This study employs the distribution of tourist destinations, tourist potential demand, and route optimation in eco-tourism tourist destinations using Vehicle Routing Problem. Additionally, a comprehensive analysis is undertaken to determine the emission cost of private vehicles and public vehicles. The results suggest that the planned tourist transportation involves using a medium size bus to travel from the tourist destination Yeh Pulu to Pura Tirta Empul with a total distance of 26.7 kilometers in the northern direction. Furthermore, the utilization of public transport in tourist destinations plays a vital role in mitigating traffic congestion and reducing the carbon footprint within the area. This is supported by the significant annual financial losses amounting to USD 341,303, which can be directly attributed to the emissions generated by private vehicles.

Creating a softening cultural-landscape to enhance tourist experiencescapes: The case of Lu Village

Creating a softening cultural-landscape to enhance tourist experiencescapes: The case of Lu Village

Strengthening Indonesian Tourism Resilience Based on Tourism Operational Risk Management

Along with the rapid development of the tourism industry in Indonesia, the role of tourism risk management is becoming increasingly crucial. However, research on tourism risk management in general and tourism operational risk management in Indonesia has not been carried out much. The purpose of the study, which is also a novelty of this study, is to confirm the importance of tourism Operational Risk Management on the resilience of tourism destinations mediated by tourist satisfaction and tourist loyalty, particularly on several research objects and Indonesian tourism in general. In this article, the researcher presents a five series of studies conducted by researchers that focus on the influence of tourism operational risk management on satisfaction and loyalty. The research method used in general is the explanatory sequential design of mixed methods research. The five series of studies used in this article involve various research objects spread across several research locations to explore findings that can strengthen the validity and reliability of findings on one object in a wider area. Research samples come from domestic and foreign tourists and involve business owners, local communities, and relevant stakeholders who have met the criteria set by the researcher. These samples were generally taken using multi-stage sampling techniques. The data collection technique uses the Concurrent Triangulation Strategy regarding information convergence. The findings of five studies conducted found a positive influence of operational risk management performance on tourist satisfaction and loyalty. Value perceived by tourists represented by tourist satisfaction increases when tourist destination managers manage operational risk well. Normatively and based on the findings of previous studies, tourism resilience is built on the basis of tourist satisfaction and loyalty. Thus, strengthening operational risk management has the potential to increase Indonesian tourism's resilience.

Analysis of the Role of Tourism Awareness Group Communication in Developing Tourism Destinations Based on Local Wisdom in Tipang Village, Baktiraja District, Humbang Hasundutan Regency, North Sumatra Province

This research aims to analyze the communication role of the tourism awareness group in Tipang village by prioritizing local wisdom in developing tourism destinations, analyzing the strategies of tourism awareness groups applied in developing tourism destinations, and finding the obstacles experienced by tourism awareness groups in developing tourism destinations based on local wisdom. This research uses a descriptive qualitative approach with a phenomenological paradigm. Data collection techniques were carried out through observation, in-depth interviews, and documentation studies. The validity of the data was checked by triangulating interviews with the Lake Toba Authority Implementing Agency (BPODT) and academics who had carried out tourism development activities at the research location. This research found that 1) The communication role of the Tipang village tourism awareness group has three types of roles: active role, participatory role, and passive role.2) Strategy of tourism awareness groups in developing tourism destinations based on local wisdomTipang village implements an integration strategy by involving other tourism destination managers, utilizing information dissemination through social media and print media distributed in strategic areas or places

Framework to Development of Disaster Mitigation Model in Mountain Tourism Destination

The geographic position of Indonesia provides both disaster threat and natural resources potential. Indonesia is an archipelagic country located between three major tectonic plates, namely Indo-Australia; Pacific; and Eurasia. Consequently, numerous of active volcanoes and faults are spread across the islands. Indonesia’s unique landforms are often utilized as a unique tourism spot. Along the mountain ranges of Bogor and Cianjur, Bandung, and Garut to Tasikmalaya, various volcanic tourism spots exist side-by-side with the threat of volcanic eruption, mass movements, and earthquake. Therefore, disaster mitigation had to be properly planned to guarantee the sustainability of businesses and investments, as well as for tourists’ safety. This research aims to develop the mitigation model for mountain tourism destinations in West Java Province. Three of currently developing mountain tourism spots are Gede-Pangrango Mountain, Tangkuban Parahu Mountain, and Guntur Mountain. Design of this research is R&D through the 4-D model, consists of Define, Design, Develop, and Disseminate. Disaster mitigation model planning involves research subjects consisting of tourism destination management and local communities. Research instruments used include interviews and observations. The data obtained consists of information regarding disaster perceptions and severity measurements through observations. The developed mitigation model is subsequently validated by experts and research subjects to assess its suitability. The output of the development is a “Conceptual Model”, which is a participative mitigation strategy between tourism destination management and local communities. This conceptual mitigation model can be utilized by policymakers as a foundation for monitoring the spread of tourist destinations in facing natural disaster threats.

The Territorialization of Cultural Heritage as an Opportunity for Its Adaptive Reuse From the Tourist Management

ABSTRACT Considering the territory as an expansive dimension of heritage offers a unique opportunity to promote both the conservation of assets and the development of the surrounding area. However, heritage often remains isolated from the holistic management of tourist destinations, failing to integrate as a “living” element. To address this issue, the study proposes a conceptual delimitation that takes into account the services provided by various facilities within the space and their uses. By analyzing the interdependencies between heritage and the territorial system, inspired by ecosystem service evaluation, a methodology is applied to the sculpture “Elogio del Horizonte” in Gijón, Spain. The results establish an initial delimitation for the case study, providing a foundation for identifying needs and generating proposals. This method aims to guide decision-making in heritage management in the tourism sector, going beyond mere economic profitability and prioritizing the community's needs.