Tourist Accommodation Research Articles

COVID-19 Impact on the Tourism Accommodation and Restaurant Sectors of São Miguel (Azores)

The importance of tourism in the Azores’ economy has been increasing over the years. In order to respond to higher tourist demand, new accommodation establishments and restaurants started activity in the region, creating new jobs and wealth. This trend of economic expansion has been slowed down, possibly reversed, since the COVID-19 pandemic and the various strategies adopted by the government to decrease the infection rate, which led to the arrival of fewer tourists. To assess the pandemic impact after the first lockdown on the economy of São Miguel, the biggest and most visited island of the Azores, surveys were designed for the tourism accommodation and restaurant sectors, both influenced by tourism activity. The main aim was to estimate the mean income drop in the 2020 tourism high season, in percentage, compared to the homologous pre-pandemic 2019 period. The results highlight an adverse impact on those sectors, with the greatest mean income drop being estimated for the local accommodation sector (78.7±3.6%), followed by the traditional hotel sector (74.7±4.6%) and the restaurant sector (58.5±6.5%). Moreover, an almost 60% drop in the mean occupancy rate during the 2020 tourism high season, compared to 2019, was estimated for the tourism accommodation sector.

INFLUENCE OF SOCIAL MEDIA ON THE INTEREST OF GENTALA ARASY TOURISM VISITORS IN JAMBI CITY

Social media provides information and communicates profiles, history, tourism, culinary, and various advantages of tourist destinations in our area. Along with developments, each region uses social media to introduce the area to the wider community. By paying attention to this need, we can find out the needs of the community for managing tourist accommodations to do a good image. Based on data on tourist attraction objects in Jambi City, the category of artificial tourism in 2019 in Jambi City is 62.25% , providing information that the existence of artificial tourism in Jambi City, which is located in Seberang City, can be enjoyed by tourists who want to know the development of Islamic history in Jambi City. Jambi Province and the history of the construction of the Gentala Throne Museum. It also has a pedestrian bridge which tourists can enjoy.

GEOSPATIAL TECHNOLOGY-BASED STUDY ON TOURIST ACCOMMODATION IN BUCHAREST METROPOLITAN AREA–IN RELATION TO PASSENGER TRAFFIC IN MAJOR TRANSPORTATION HUBS

The driving role of technology in building a sustainable and resilient future has been long acknowledged. As one of the most resilient industries, the hospitality sector is the focus of this research, particularlythe hotel lodging industry in the Bucharest metropolitan area (Romania’s capital city) as it relates to passenger traffic at two important international transportation hubs: the international airport and railway station. The site selection, or selection of an appropriate location for lodging, is astrategic choice. The distinction between success and failure is also determined by other external factors as well as internal company factors. There is a wealth of literature on business location, and the main approaches are highlighted in the section onliterature reviews. Future research will need to address the issue of business location in relation to transportation hubs that can attract potential customers. There are two specific questions to reach the research objective: to find out if the traffic from the transit terminals influences the number of accommodation facilities and if there is a specific pattern for choosing the location of tourist accommodation facilities (hotels) in the studied area. The investigation methodology consists of both secondary sources and primary research, respectively: national statistics as well as international databases such as Google Maps and OpenStreetMap, extensively use the geographic information system (GIS) database and software tools (QGIS 3.22 and Google Earth Pro 7.3.4.8573). The intent is to find whether there is a relationship between the two databases studied. It can be concluded that the number of tourist accommodation facilities and its locations are related to the main passenger traffic flows from/to the Bucharest “Henry Coanda” International Airport OTP and Bucharest North Railway station. The results, which are presented in both tabular and dynamic graphical formats, are beneficial for scholars and mostly for practitioners and businesspeople. Besides, the findings from this study is valuable for policymakers and strategists at a macroeconomic level, as well as for tourism and hospitality entrepreneurs and managers. The implications are highlighted, and recommendations are presented in this paper.

A network perspective of cognitive and geographical proximity of sustainable tourism organizations: evidence from Italy

PurposeThis research aims to contribute to the literature on sustainable hospitality and tourism by applying social network analysis to identify sustainable tourism business networks and untangle the role of cognitive and geographical proximity in their formation.Design/methodology/approachData mining and machine learning techniques were applied to data collected from the websites of tourism companies located in northeastern Italy, namely, the Veneto region. Specifically, the authors used Web scraping to extract relevant information from the internet.FindingsThe results support the existence of geographical clusters of tourist accommodation providers that are linked by strong cognitive proximity based on sustainability principles that are well communicated via their websites. This does not appear to be greenwashing because companies that have agreed on sustainability principles have also implemented concrete actions and tend to signal these actions through a variety of sustainability certifications.Practical implicationsThe results may guide tourism managers and policymakers in developing tourism initiatives directed at the creation of fruitful collaborations between similarly oriented organizations and methods to support clusters of sustainable tourism accommodation. Identifying sustainable tourism networks may assist in the identification of potential actors of change, fueling a widespread transition toward sustainability.Originality/valueIn this study, the authors adopted an innovative methodology to detect sustainability-oriented tourism business networks. Additionally, to the best of the authors’ knowledge, this study is one of the first to simultaneously explore the cognitive and geographical connections between tourism businesses.

Revealing mission statements in a hotel brand sector using social network analytic approach

PurposeThis study aims to investigate the content of hotel brands’ mission statements (MSs) and their relationship with selected attributes of hotel brands.Design/methodology/approachContent analysis of hotel brands’ MSs was used to detect the MSs’ key words, which were further processed by methods of social network analysis, complemented by clustering techniques and correspondence analysis on the generalized aggregated lexical tables, a special type of correspondence analysis.FindingsHotel brands operating in luxurious markets more often emphasize experiences than those in midscale markets. Furthermore, hotel brands with longer traditions and those with a large number of controlled rooms communicate words in their MSs that represent a rather traditional approach to hospitality. Younger hotel brands with fewer controlled rooms chose words that indicate a more commercially oriented approach. Finally, cluster analysis revealed four dimensions of hotel brands’ MSs, instead of the nine most typically used in mission statement component models.Practical implicationsUnderstanding the frequencies and networks of keywords, and their relationship with hotel brand attributes, will help create more focussed MSs. This will strengthen hotel brands, raise their revenues and subsequently increase company performance.Originality/valueThe analysis provides valuable insight into MSs in the specific tourism context of hotel brands. The authors have achieved this with the use of a wide range of advanced network analytic methods. These insights can guide hotel brands to better position themselves in the competitive tourism accommodation market.

SARANA AKOMODASI SEBAGAI PENUNJANG INDUSTRI PARIWISATA DI KOTA TIDORE KEPULAUAN

Tourism accommodation is one of the important aspects in the development of the tourism industry. Therefore, every region must be able to ensure the availability of accommodation as a means of supporting tourism development. The accommodation in question such as guesthouses, homestays, bungalows, hotels, villas and other types of accommodation. The city of Tidore Islands is one of the areas that must pay attention to accommodation facilities to support its tourism industry. Therefore, this study reviews the availability of tourism accommodation in Tidore Islands City, how accommodation in Tidore Islands City Develops, and what the role of akomidasi in the tourism industry in Tidore Islands City. With the research method used is a descriptive qualitative method whose data source is taken from the results of interviews and observations. The results of this study show that accommodation is very instrumental in supporting the tourism industry in Tidore Islands City.

DAMPAK KNOWLEDGE MANAGEMENT TERHADAP PENINGKATAN KINERJA PEGAWAI PADA PERUSAHAAN HOTEL CILACAP

Indonesia has many tourist destinations that can be used to increase regional income. Among them are Teluk Penyu Beach and the tourist area of Benteng Pendem which is in Cilacap Regency. This will also affect the formation of tourism accommodations such as hotels. The purpose of this study is to improve the service of hotel employees who are influenced by the performance of hotel employees, so the purpose of this study is to analyze the effect of knowledge management on improving employee performance. The data used in this study uses employee data and other data taken at the Whiz Cilacap Hotel which is located on Jln. General Soedirman, Cilacap Regency, Central Java. The method used in this study is a quantitative descriptive method with independent variables including team performance (X1), employee empowerment (X2), and training (X3), while the dependent variable is employee performance (Y). The results of this study are that the independent variables have a positive and significant influence/impact on the dependent variable, which means that team performance, employee empowerment and training have a positive effect on improving the performance of Whiz Cilacap Hotel employees.

A configurational approach to understanding trust in rural tourism accommodation during the COVID-19 pandemic crisis

PurposeConsumer trust plays a key role in the development and maintenance of long-term relationships in the tourism sector. This study aims to examine the antecedents of trust in the local accommodation sector, which faced a disruptive period due to the COVID-19 pandemic. It also addresses the trust–loyalty relationship.Design/methodology/approachA survey was administered to a sample of rural accommodation tourists during the COVID-19 pandemic. A mixed-method approach was used to analyse data; in particular, a PLS-SEM approach was used, followed by a fuzzy-set qualitative comparative analysis (fsQCA).FindingsThis study confirms and reinforces the importance of a positive influence of affective evaluation, reputation, perceived security and the destination image on perceived trust. It also demonstrates the impact of trust on loyalty. Using fsQCA, it was found that perceived security is a necessary condition to achieve perceived trust. However, there are multiple paths to achieving high trust.Research limitations/implicationsThis article provides a practical and theoretical contribution to this phenomenon during the pandemic crisis. This study concludes that implementing specific measures to increase perceived security (e.g. clean and safe seal) was critical to increase trust and loyalty.Practical implicationsAlthough the decrease in visits has had a significant impact on economic activities, the nature of the context, in particular the rural context, proved that the combination of agricultural activities with tourism services offering also revealed to be a promising complementary strategy to help owners and minimize the lack of visitors.Originality/valueThis study is one of the earliest to understand trust and its antecedents and trust loyalty during the COVID-19 pandemic.

Analysis of non domestic water needs in the clean water supply in Badung Regency

The need for clean water is generally divided into two groups, namely domestic water needs and non-domestic water needs. Non-domestic water needs are water needs other than for household purposes such as for education, industry, tourism, social and others. In general, the determination of non-domestic water demand is estimated to be around 20-25% of the total domestic water demand. Badung Regency has characteristics as the main tourist area in Bali as evidenced by the existence of 33 tourist destinations, both cultural tourism, natural tourism, artificial tourism and youth tourism. With these characteristics, this study emphasizes the analysis of non-domestic water needs in the tourism sector. The research was conducted by analyzing various factors related to the need for clean water in the tourism sector such as hotel accommodation, tourism support facilities and the number of tourism objects available. The results of this analysis are compared with domestic water needs according to the existing population. The analysis shows that non-domestic water demand for tourism accommodation (hotels, villas and condominium hotels) is 186.76 liters / second, for tourism objects is 7.64 liters / second, restaurants and bars is 24.21 liters / second.

Tsunami risk perception, a state-of-the-art review with a focus in the NEAM region

Large-scale coastal urban sprawl, development of tourist accommodations and industrial maritime poles have highly increased the tsunami risk to people living and/or traveling along the coasts of our planet. The disastrous tsunamis in the Indian Ocean (2004) and in the Pacific Ocean (2011), as well as a suite of other damaging events worldwide, have encouraged International Institutions, first of all UNESCO Intergovernmental Oceanographic Commission, National Governments and Local Communities to implement Tsunami Warning Systems (TWS), to raise awareness on tsunami risk, and to create a multilevel risk governance. In this framework, research on tsunami risk perception plays a key role. The results of these studies should be taken into account in designing risk mitigation programs and tools (such as drills, activities with local communities, emergency plans, etc.). This paper presents a review of such studies, carried out in several countries worldwide through many thousands of interviews performed with different techniques. Most tsunami risk perception studies were carried out in the regions where the Indian Ocean Tsunami Warning System and the Pacific Ocean one (PTWS) operate. In the NEAMTWS (North-East Atlantic, Mediterranean and connected seas Tsunami Warning Systems) region, only few specific studies were conducted, mostly within the EU-funded ASTARTE project (2013–2017) and more recently in a few extensive surveys on tsunami risk perception conducted in Italy between 2019 and 2021. Although the twenty-three studies analyzed in our review show a strong heterogeneity of methodological approaches and population samples, they allow us to outline some general considerations on tsunami risk as perceived by people in the different regions of the world. With the help of a table, we schematically summarized the emerging strengths, weaknesses and lessons learned in the twenty-three papers, noting an increase in the number of such studies in the last 5 years. The surveys were mostly concentrated in high-risk areas and focused on local residents. Some differences emerged depending on the memory of past tsunamis, education level, and local cultures. This provides useful hints for sound citizen-based tsunami risk reduction actions, including improved risk communication aimed at increasing the resilience of tsunami-prone populations. The need for increasing the assessment of tourists’ tsunami risk perception, and for a more homogeneous survey strategy also emerge from our analysis.

Chlorine and ozone applications used for fruit and vegetable disinfection in tourism accommodation facilities

Samples of vegetable and fruit were taken from the kitchens of tourism accommodation facilities and microbiological analyses were made. The samples were analysed after being disinfected with 100 ppm chlorine for 2-10 minutes and with 2 ppm ozone for 2-10 minutes. In the examined vegetables and fruit samples, Escherichia coli, E. coli O157, Salmonella spp., Listeria monocytogenes were examined in terms of microorganisms. Before disinfection, E. coli was detected in all 30 samples: E. coli O157 in 8 samples, Salmonella spp. in 4 samples, and L. monocytogenes in 3 samples. As a result of disinfection applications with 100 ppm chlorine for 2 minutes, E. coli decreased by more than 45%. Salmonella spp. was detected in 1 sample and E. coli O157 was detected in 2 samples. After disinfection applications with 2 ppm ozone for 2 minutes, E. coli decreased by more than 60%. A decrease of more than 70% was observed in E. coli. after disinfection applications with 100 ppm chlorine for 5 minutes. As a result of disinfection applications with 2 ppm ozone for 5 minutes, E. coli decreased by more than 85%. No bacteria were found in the samples after disinfection with 100 ppm chlorine and 2 ppm ozone for 10 minutes. It was observed that there was a decrease in the microorganism loads as a result of the chlorination and ozonation processes of the vegetable and fruit samples.

Tourism housing price nexus

Abstract Tourism’s positive and negative externalities are of an extreme social and economic importance for the tourism dominant countries. In particular, studying tourism’s impact on housing prices has experienced increased interest over the past decade as it has a relevant influence on real estate economics and housing market development, which spills over the entire economy. Considering the limited existing literature, the objective of this paper is to provide an overview of the previous studies, which summarizes prevailing findings about the impact of tourism on housing prices with respect to three different streams: tourism activity, tourism accommodation capacity and tourism amenities. This paper offers a comprehensive theoretical background and clear-cut insight in tourism’s impact on housing prices, with a great attention to possible issues that may emerge due to tourism heterogeneity across countries. For the same reason, it is beneficiary not only to real estate agents but likewise to decision makers in tourism industry.

Touristification and the Changing of Spaces for Tourism in Canggu Village

This article discusses the transformation of Canggu Village from a fishing and farmer village into an urban-characterized area with main economic activities based on tourism. The entry of capitalist investors and the government's designation of a tourism area provide more significant opportunities for this change. This study looks at how the transformation of space for the benefit of tourism causes changes in social conditions in public spaces in Canggu Village. This study used a qualitative approach through in-depth interviews with several informants, such as the head of the Canggu Village, the owner of tourism accommodations, and the Canggu farmers. This study indicates that the village of Canggu has experienced touristification marked by the establishment of accommodations built by investors supported by the local government by establishing this village as a tourism area to increase local revenue. The spaces that have changed by supporting tourism activities have ultimately changed the socio-economic order of the community from non-industrial activities to tourism-based economic activities. The new tourism climate in Canggu Village then co-opted the local community, marked by the emergence of accommodation built by the local community, such as villas, homestays, and guesthouses, as part of the changing perspective of the local community towards economic changes in Canggu Village.

Doğu Karadeniz Bölgesinde (TR9) Konumun Oda Fiyatları üzerine Etkisinin Hedonik Fiyat Modeli ile İncelenmesi

Despite the destructive impact of the Covid-19 Pandemic, tourism is one of the Turkey’s dynamic and fastest growing sectors. In recent years, the sector started to attract visitors for alternative forms of tourism such as sports, health and nature tourism. Lately, the East Black Sea Region (TR9) is preferred by outdoor sports and nature enthusiasts. The constant growth in tourist arrivals and overnights have increased both supply and demand for tourist accommodation which is considered as a differentiated product in terms of pricing. There is a variety of attributes or 'characteristics' on the rates charged for hotel rooms. To this end, this study aims to seek the attributes that influence the overall prices of tourism facilities using hedonic price methods. The particular impact of location on room rates is investigated. The results show that star category, hotel and room size, parking, beach, and Arabic speaking staff are significantly associated with room rates. Moreover, tourists are willing to pay more for accommodations that are close to the airport and visiting sites which are mostly located in highlands in the region. Therefore, the location of accommodation establishments in the region explains the price differences in terms of accessibility and site selection. The results would be useful for hotel managers and local policy-makers in order for design their pricing policies to attract more tourists to the region.

COMMERCIAL STRATEGIES AND MANAGEMENT OF THE PARANÁ COAST IN THE LOW SUMMER SEASON

Tourism on the coast of Parana has a strong influence of seasonality and the summer season, and tourist accommodation in the region has a significant contribution from inns. However, up to date, no studies have been found that reveal the forms of management of these types of enterprises. Thus, the objective of this study was to promote an assessment of which commercial strategies were adopted by the management of tourist inns on the coast of Parana, subsequently identifying which resulted in a competitive advantage in occupancy rates in the low summer season in the perception of the interviewees. An exploratory descriptive and quantitative research was carried out, with a transversal temporal cut, whose data were collected through a semi-structured questionnaire in a sample for accessibility with 60 managers of inns. The study revealed that the managers of inns on the coast of Parana mostly lacked formal education in management, they manage their enterprises in an empirical way, without long-term ´planning and with limited use of management tools. The lack of professional qualification may be interfering in the quality of the competitive strategies used by the inn managers in the low season on the coast of Parana, due to the fact that most of them are simple strategies, and adopted in an identical way in practically all inns visited.

Performance Optimization of Staff in Improving Guest Satisfaction

During the Covid-19 pandemic, Bali tourism experienced difficult times, so that many businesses in the tourism accommodation sector were destroyed. Various efforts were made, so that they could survive in difficult times, one of which was strict financial arrangements, reduction of employees, laying off and laying off employees. The performance of the waiter plays an important role in the smooth operation of a restaurant, so it is necessary to optimize the performance of the waiter so that guest satisfaction increases. At the Warung Mesari restaurant, the waiter is not only a waiter for visiting guests, but also an ambassador in introducing and maintaining the restaurant's image. This study looks at the performance of waiters in an effort to increase guest satisfaction and what efforts are made by the Warung Mesari restaurant in optimizing the performance of the waiters. The research method used is descriptive-qualitative with data collection techniques in the form of interviews, documentation studies, and observations. This study resulted in the following findings: the waiters were able to provide good service and establish good relationships with guests who visited the restaurant; the waiters have done their job successfully; the restaurant has received many positive guest comments from guests; the restaurant also gets repeater guests; and guests who have visited again invite their friends to visit the Warung Mesari restaurant.

Risk Perception in the Post COVID-19 Pandemic Era: An Analysis of Tourist Accommodation and Travel Behavior in the New Normal Era

After two years of the COVID-19 pandemic, research on travel risk perception has been dominated by the study of health risks as a significant factor that influences tourists’ purchase behavior toward tourism and hospitality products, such as accommodation selection. However, research on other travel-risk-related factors remains limited. This study aimed to fill this gap in the literature. Through exploratory factor analysis, the study explored various risk perception factors toward staying in tourist accommodation among tourists during the easing of travel restrictions in Indonesia. Through a survey of 411 foreign and domestic tourists, the study identified 22 risk items and categorized the items into the following 5 dimensions of risk perception: potential loss risk (six items, 39.9% variance), psychological risk (five items, 9.1% variance), health risk (four items, 5.7% variance), social risk (three items, 5.3% variance), and financial risk (four items, 4.7% variance). This study is one of the few studies on risk perception that proposes a multi-dimensional approach rather than a single-dimension approach to risk perception in the hospitality context. These findings may enhance the literature on travel risk perception amidst the crisis and contribute to tourism recovery strategies in the post-pandemic era.

Differentiated Approach to the Provision of State Financial Support Measures for Modern Tourist Accommodation Facilities in the Russian Federation

he article analyzes the measures of state financial support of accommodation facilities in the context of the implementation of the national project «Tourism and the hospitality industry». It is noted that the lack of accommodation facilities is one of the constraining factors for the development of domestic and inbound tourism in the Russian Federation. The solution of this problem is carried out with the involvement of state funding. The article reveals the directions (priority types of accommodation facilities created with the participation of state financing) and forms of financial support (investments, subsidizing the interest rate for the construction (reconstruction) of hotels and grant support for public, entrepreneurial and regional initiatives aimed at the development of tourism, state guarantees). The coordinator of financial support is Federal Agency for Tourism of the Russian Federation (Rostourism). The implementation of these measures will ensure an increase in the number of high-quality year-round hotels in all regions of the Russian Federation, which will contribute to increasing competition in the market, and will have a positive impact on the price-quality ratio of recreation sector in the country.

Adoption of renewable energy innovations among hoteliers in Portugal

This article examines the owners' and/or managers' perceptions and attitudes towards the adoption of renewable energy innovations in hotels in Portugal, as well as the factors that affect the adoption. The study is based on an e-mail-based survey conducted with hoteliers in 2022 (n = 208). First, the results demonstrate that despite the respondents' positive perceptions of renewable energy, the adoption level of renewable energy innovations in hotels is low. Second, the reasons given for this gap relate mainly to unfavourable market factors. Third, market factors have a statistically significant influence on adoption. In contrast, the characteristics of the hotels and hoteliers, their opinion about the need to cut the carbon footprint of tourist accommodations and the type of hotel ownership have no significant influence.

The Impact on Bed and Breakfast Prices: Evidence from Airbnb in China

As a new type of accommodation and a new way of life, it is of great significance for the spatial optimization and price management of the tourist accommodation market to explore the spatial differentiation characteristics of and influencing factors on bed and breakfast (B&B) house prices. Taking Shandong B&B merchants on the Airbnb website as the research object, this paper discusses the spatial characteristics of and influencing factors on B&B prices in the Shandong province, combining spatial autocorrelation analysis and interpolation analysis to identify the B&B cluster region. Quantile regression was used to reveal the main influencing factors. The results show that: (1) the spatial agglomeration effect of B&B prices in the Shandong province is obvious, and the high value areas form a new pattern between the provincial economic circle and the Jiaodong Economic Circle; (2) the influence of different factors on B&B house prices is very uneven in space. From the regional point of view, there are “sub-regional effects” on the spatial distribution of the influences of various factors on B&B house prices. The results of the study provide references for reasonable pricing, scientific site selection, and spatial optimization of B&Bs.