Abstract Our research focuses on the interplay between thermal noise and decoherence channels on quantum coherence and nonclassical correlations in a hybrid ( 1 / 2 , 1 ) Heisenberg model. This hybrid system integrates the Dzyaloshinsky–Moriya interaction (DMI) and operates under the influence of an external magnetic field. We use local quantum Fisher information (LQFI) for correlation estimation and relative entropy of coherence for coherence measurement in the considered system. Our investigation encompasses various parameters of the hybrid system, the strength of the DMI and the intensity of the external magnetic field. Our findings underscore that elevated temperature compromises both nonclassical correlations and coherence. On the other hand, the robustness of the DMI mitigates the impact of thermal noise on quantum Fisher information correlations and relative entropy of coherence in the hybrid system. Additionally, we inspect the impact of decohering channels-specifically, dephasing, phase flip, and bit- and trit-flip channels-on thermal coherence and quantum correlations. The introduction of various decoherence processes into the hybrid qubit-qutrit system leads to a competition with thermal fluctuations, thereby giving rise to out-of-equilibrium states. Our results indicate that as the decoherence strength parameter (p) increases, both LQFI and relative entropy of coherence exhibit similar behaviors in the dephasing and phase flip channels. These resources gradually diminish, eventually disappearing entirely at p = 1. In the context of the bit- and trit-flip channels, quantum coherence displays notable distinctions compared to what is observed under dephasing and phase flip channels, revealing that coherence can be preserved if the DMI is strong and the intensity of the external magnetic field is reduced. These findings are important since it is crucial to first understand the decoherence process, arising from the interaction with the environment, and then to find ways to hinder this decoherence in order to avoid the complete loss of the quantum resources necessary to quantum information processing.