Technology Communication Tools Research Articles

Perceived instructor presence, interactive tools, student engagement, and satisfaction in hybrid education post-COVID-19 lockdown in Mexico

Interactive communication platforms have been widely used to support online teaching. However, during the Coronavirus Diseases 2019 (COVID-19) pandemic they gained unprecedented relevance since they allowed educational processes to continue. This study investigated the relationship among interactive communication technology tools, perceived instructor presence, student satisfaction and engagement in hybrid courses post-COVID-19 lockdown. An electronic questionnaire was administered to 1086 students from a public university in Mexico that implemented a hybrid class model using Microsoft Teams after the lockdown. Jamovi and WarpPLS were used to perform confirmatory factor analysis and structural equation modeling. The findings revealed that interactive technological communication tools positively impact the instructor's perceived presence, student satisfaction and engagement. Similarly, commitment significantly positively impacted student satisfaction. The model demonstrated a good fit. The findings were consistent with studies before and during the lockdown. The instructor's perceived presence promotes student engagement and satisfaction, and Microsoft Teams effectively facilitates this presence. These findings suggest that interactive communication tools are and will be significant in educational contexts and modalities. This study provides useful insights for educators, course designers and educational administrators, emphasizing effective communication with students and implementing interactive technological communication tools to enhance hybrid learning in the post-pandemic era.

СУЧАСНА ПОПУЛЯРНА КУЛЬТУРА ЧЕРЕЗ ПРИЗМУ ІСТОРИКО-ФІЛОСОФСЬКОЇ ВІЗІЇ

The article provides an analysis of contemporary popular culture and its influence on society. Focusing on current trends and aspects of popular culture, the article explores key factors that shape this culture and define its place in the modern world. Contemporary popular culture has gained recognition as a social phenomenon, exerting significant impact on various aspects of society. Its influence is manifested in the creation and dissemination of cultural artifacts that actively engage with societal stereotypes, values, and perspectives. These artifacts can stimulate discussions, alter consciousness, and contribute to social change. Through technological communication tools and global media, «cultural products» such as music, literature, films, the video game industry, fashion, are disseminated worldwide, facilitating the exchange of ideas, cultural convergence, and the emergence of global trends. With the aid of technological communication means, integral narratives spread rapidly across the globe, resulting in cultural hybridity and the development of shared cultural experiences. However, in the process of globalization, there are inherent risks of cultural homogenization and loss of cultural diversity. Popular culture often becomes subservient to global commercial interests, yet it also becomes an object of interpretation and resistance. Active consumers reproduce, transform, and utilize «cultural products» based on their unique contexts, values, and needs. This process presents opportunities for critical analysis, alternative interpretations, and the formation of new cultural norms. Integral trends become essential means of expression, recognition, and the search for personal and collective identities. This process can be conducive, but it can also give rise to conflicts and contradictions, particularly within the context of cultural diversity and globalization. Social media platforms not only facilitate the dissemination of cultural trends but also provide a platform for self-expression and interaction between content producers and consumers. This is complemented by augmented reality, artificial intelligence, blockchain, making contemporary creativity and consumption processes a unique phenomenon that continually unlocks new possibilities.

Attitudes of Students with Disabilities in the Jordanian University Community in the Central Region towards Distance Learning and the Level of their Interactions with it During the Covid-19 Pandemic

This study aims to identify the attitudes of students with disabilities in the Jordanian universities community in the center towards distance learning and the level of their interactions with it during the Corona Covid-19 pandemic. The study participants were (205) students with disabilities, who responded to the study scale that was developed specially to this study and consists of (62) items divided into two main dimensions: Attitudes, which consisted of (39) items and Interaction, which consisted of (23) items, and the researchers verified the validity and reliability indicators of the scale. The results indicated that the attitudes of students with disabilities in the Jordanian university community towards distance learning were negative and revealed that there were differences in the attitudes of students with disabilities towards distance learning due to the type of their disabilities and knowledge of using technological communication tools. On the other hand, the results found no differences attributable to the student’s gender or the type of learning platform. The results also showed a moderate level of interactions among students with disabilities with distance learning, in addition to the lack of a correlation between the attitudes of students with disabilities towards distance learning and their level of interactions with distance learning.

EFICACIA DEL PROGRAMA DE TUTORIAS EN MODALIDAD A DISTANCIA EN EL NIVEL DE EDUCACIÓN SUPERIOR EN UNA UNIVERSIDADMEXICANA

Tutoring consists of a mediation or facilitation work between the teacher, the students and the contents of the subjects, they integrate the academic actions oriented so that the students, in higher education, can face their adaptation to the educational system in distance mode and achieve the learning objectives. The general objective of this research is to analyze the effectiveness of the implementation of distance education strategies in university programs, in the scope of students who receive attention in the tutoring program at a University of Mexico. The research is applied, exploratory in depth, quantitative, with a non-experimental, longitudinal design. After reviewing the theoretical state of the art on tutoring and experiences in higher education in the distance modality, the results of two higher education programs were analyzed through descriptive statistics. The results show that the effectiveness of the tutorial program in the study programs analyzed is greater and that it increases as the elements of the tutorial model are adapted to the conditions of online communication. Even when being at a distance implies new challenges for tutoring programs in the university education model, the adoption of technological communication tools is much faster and accepted by the student users, who are the beneficiaries of the tutoring programs.

Investigation of Strategies for Coping with Cyberbullying of University Students

Individuals may commit cyberbullying actions (insult, slander, etc.) to the other party, especially by using technological communication tools (phone, blogs, etc.). It is very important to be conscious of these cyberbullying acts. Therefore, the aim of this study is to investigate the strategies of university students studying in sports sciences to cope with cyberbullying. The universe of this research consists of university students studying at the faculties of sports sciences. The sample group consists of 200 students studying at Dokuz Eylül University Necat Hepkon Faculty of Sports Sciences. Stratified random sampling, one of the random sampling methods, was used. The “Coping with Virtual Bullying Scale” developed by Koç et al., (2016) was used as a data collection tool. SPSS 28.0 program was used in the analysis of the data. Kolmogorov-Smirnov and Shapiro Wilk test was used to determine the normality of the obtained data, and Independent T-Test was used to compare the variables. In the findings; A significant difference was found between male and female students in the sub-dimensions of Cognitive Security, Help-Seeking and Information-Seeking (p0.05). The significant difference in the sub-dimensions is in favor of female students. A high level of significant difference was found among students' daily internet use in the sub-dimensions of Help Seeking and Information Seeking (p0.05). The significant difference in the sub-dimensions is in favor of students who use the internet for 5 hours or more. In the Ignoring sub-dimension, there was a significant difference according to the number of social media accounts (p0.05). The significant difference is in favor of students who have 2 or more social media accounts. In the sub-dimensions of Help Seeking, Ignoring and Information Seeking, a significant difference was found between keeping social media identity confidential (p0.05). In all dimensions where a significant difference occurred (Help Seeking 18.8±3.90, Ignoring 14.0±3.25, Information Seeking 22.7±1.00) the average was in favor of students who kept their social media accounts private. As a result; It is recommended that social and academic studies be carried out to increase awareness of cyberbullying, especially among young people.

Critical variables for assessing the effectiveness of electronic customer relationship management systems in online shopping

PurposeNowadays, businesses globally are scrambling to keep up with the latest trend of adopting Information Technology (IT) tools like electronic customer relationship management (E-CRM). The study aims to examine and describe the impact of information availability, system security and quality on consumer satisfaction and E-CRM efficacy in shopping websites.Design/methodology/approachCommunication in the period of the fourth industrial revolution was performed face to face and via the use of technological communication tools. The growth of information and communication technology (ICT) has compelled businesses to embrace E-CRM to strengthen client relationships and boost profitability, loyalty and satisfaction. E-CRM is implemented to establish communication with customers. So the major goal of the investigation is to look at the function of influencing variables in E-CRM system efficiency in online buying. The present study's statistical population is limitless. The sample size for structural equations is determined to be 384, utilizing the sample measurement technique. A research framework is developed with four hypotheses resulting from previous research to measure the sample. SMART PLS software is used to assess the suggested model and the data received from the questionnaire.FindingsAccording to the findings, availability of information, information quality and security influence user satisfaction. Therefore, considering the dimensions could be a great step in the improvement of the E-CRM effectiveness. The outcomes also showed that online shopping sites should help customers observe the accordance between the received services and their needs' features.Research limitations/implicationsDespite many efforts to complete the article, the low sample size is one of the limitations of this article. Also, the study has only been evaluated in one country, so generalization of results should be made with caution.Practical implicationsThe E-CRM process is a continuous learning process where information about the customer is transformed into a customer relationship. Also, customer satisfaction is the core concern of any system, and such systems must assess customer satisfaction levels by incorporating a procedure. Many research findings show that development managers try to enhance the quality of the relationship with development managers' customers. The study recommends that both designers and managers focus on security, system quality and access to information to boost customer satisfaction.Originality/valueThe research discusses and identifies the key factors that must be considered while providing the solutions of E-CRM. The study helps managers to accelerate E-CRM systems. Also, the paper supports the field of the managers-orientated perspective in E-CRM.

Educational Technologies for Hybrid Learning Contexts: A Grid of 12 Technological Communication Tools

The mission of the university goes beyond contributing to society with the results of its research and innovation. Its scope is prompting and supporting young people to gain new knowledge while encouraging them to consider/include forms of social engagement. Then, it is crucial for teachers to engage students in the learning process. Students use technology to communicate; thus, they are more likely and comfortable to participate in a technology-driven environment. This purpose could be pursued through the correct choice of educational technologies within the learning environments. Communication technologies have the potential to engage learners while also providing motivation and support for both teaching and learning. This paper focuses on the definition of educational technologies and on the description of a grid of 12 technologies that were chosen based on the research activities undertaken in doctoral research at the Politecnico di Milano. Subsequently, the technologies are classified through different mappings and methodologies to produce a description showing advantages, disadvantages, and contexts of use. Finally, it analyses the technologies from the point of view of 2 learning contexts, on-site and online, to help create new hybrid learning processes.

دور الأدوات والوسائل التعليمية في تعليم وتعلّم اللغة العربية ومهاراتها الأساسية للطلاب الناطقين بغيرها

All Praises to Almighty Allah, who created the heavens and the earth, made the darkness and light. He is the Allah who guides whomever he wants and deviate from right path whomever he wants and that person will not find a guardian for himself better than Allah. In addition, blessings and peace be upon the most honorable creation of Allah, our master Muhammad bin Abdullah, and upon his beloved family and devoted companions, and upon those who followed them with gracefully until the Day of Judgment. Non-Arabic speaking students face multiple problems in learning basic skills of the Arabic language. Many of them do not have the necessary competencies in mastering and practicing Arabic language skills. Recent studies and research have proven that language skills play a large and important role in this era, where social and technological communication tools have developed surprisingly. Although the skills affect each other, many students face problems and difficulties in linguistic communication with others as well as how to choose sentences and structures and understand the meaning. The researcher believes that the difficulty of learning basic skills in the Arabic language is because of the lack of accurate use of educational aids and their proper employment in teaching skills, especially speaking skill. As well as the accuracy of presenting and displaying it to the students, so that it positively affects the students' minds and their level of understanding and thinking. So that the teacher can reach out to the desired results that he seeks to achieve. Among the matters related to the subject of teaching and learning skills (which calls for finding solutions and addressing them) is represented in the misconceptions and the negative perception of the teacher towards educational aids and neglecting their use. In addition to the inability of some teachers to how to use the tools and methods of optimal use during the educational process and to employ their characteristics and advantages to teach skills. Each educational method has its own characteristics and advantages that distinguish it from others, especially modern educational methods that have a great ability to motivate and inspire students and to grab their attention and encourage them to teach and learn the Arabic language and its skills.

SCHOOL COMMUNICATION SYSTEMS

Communication has always been a main component of education, an indispensable support for the education system. Receptive to the human communication development, the timeless school practice has never stopped to wisely integrate and absorb the various verbal and non verbal forms and means in its procedural structures. This is today more obvious than ever, in a society of knowledge and globalised communication, when the act of communication is applied effectively in all domains of inter- personal activities and human social life. A major role is played today in this context by the powerful technological communication tools, with major implications in the development of the educational system.

A influência das ferramentas tecnológicas de comunicação nas relações pessoais dentro do ambiente organizacional

Technology is increasingly integrated with organizational processes and the use of technological communication tools has become commonplace in the work environment. This work was developed with the objective of identifying how the technological tools of communication can affect interpersonal and interorganizational relationships in the organizational environment. For this, a survey was conducted with the application of 406 valid questionnaires. The quantitative analysis of the data included the use of descriptive statistics, the Mann-Whitney and Jonckheere-Terpstra tests for data comparison and exploratory factor analysis. At first, it was sought to identify which communication tools are used in the organizational environment. It was found that the most used tool is WhatsApp, followed by email and telephone contact. Then, the perception of professionals regarding the use of these communication tools in the organizational environment in their relationships in the organizational environment was analyzed. It was found that these tools can influence interpersonal relationships, the performance of activities by professionals, as well as some aspects of the organization itself.

Ferramentas tecnológicas de interação em tablets no atendimento fonoaudiológico de crianças com transtorno dos sons da fala

INTRODUÇÃO: Cada vez mais, proliferam-se ferramentas tecnológicas de comunicação. Nesse contexto, o tema desta pesquisa é a utilização dessas tecnologias nas intervenções fonoaudiológicas com crianças com transtorno dos sons da fala. OBJETIVO: Descrever a utilização de ferramentas tecnológicas de interação em tablets no atendimento fonoaudiológico de crianças com transtorno dos sons da fala. MÉTODO: Pesquisa descritiva com quatro crianças de ambos os sexos, na faixa etária de 5,3 a 5,11 anos. Foram realizadas avaliação e reavaliação individual dos sujeitos selecionados por meio das provas de fonologia do teste de linguagem infantil - ABFW. Os indivíduos foram atendidos semanalmente, com duração de 30 minutos. O tablet foi utilizado como dispositivo auxiliar. Foram coletados depoimentos livres (da professora e da coordenadora) sobre a evolução dos casos. Os dados foram analisados quantitativa e qualitativamente a partir de categorias definidas a posteriori. RESULTADOS: O tablet foi usado em 92,68% das sessões, e em média por 64,55% do tempo total das sessões. Prevaleceram os jogos interativos terapeuta/paciente (43,57%), seguidos por aplicativos de jogos individuais (33,12%) e uso da câmera em (23,29%). Analisando o conjunto dos casos estudados, verificou-se a seguinte tendência: o tablet funcionou como recurso motivador para o processo terapêutico, embora em diferentes graus e de maneira não decisiva para evolução dos casos. CONCLUSÃO: Nos sujeitos aqui estudados a utilização de ferramentas tecnológicas de interação favoreceu os processos terapêuticos, na medida em que intensificou a atividade dialógica entre paciente e terapeuta e configurou-se como recurso lúdico efetivo para a adesão dos pacientes ao tratamento.

A RESEARCH ON SOCIAL MEDIA ADDICTION AND DOPAMINE DRIVEN FEEDBACK

Human relationships in societies consisted of face-to-face relationships until the middle of the 20th century. Throughout their lives, people have established social relationships with a limited number of people, sharing their sadness and happiness with them. The great technological developments coming up to date and began with the invention of the transistor in the mid-20th century allowed the technological communication tools to enter through our pockets and caused great changes in the way of communication of the societies. The virtual chat culture, which started with the introduction of the Internet into the houses, has reached the dimension of media sharing with the spread of mobile devices. Everyone in society has got the chance to become mediatic and famous, and many of them have started to make an effort for it. However, statistical and medical researches have made in recent years that this attractive media is addictive. Research has been conducted on changes in chemical movements and physiological behavior of individuals’ brain and nervous system. In this study, statistical information of the year 2018 on the use of internet and social media in the world are presented. In addition, the concept of addiction, addicted behavior and symptoms were examined. Research made about substances which cause biological and psychological addiction like alcohol, cigarettes and pills and chemicals which affect on behaviour of individuals such as dopamine. Symptoms of mania, depression and bipolar disorder were examined, and similarities between behaviors of individuals using social media for a long time and individuals who are addicted and sick were examined.

معاییر التمکن التکنولوجی للأستاذ الجامعی فی القرن الـ(21) ومدى أهمیتها من وجهة نظر أعضاء هیئة التدریس بجامعة الحدیدة The Standards of Technological Mastery of the University Professor in the 21st Century, and its Importance from the Point of View of Faculty Members at the University of Hodeida

المستخلص: سعى هذا البحث إلى تحديد معايير التمکن التکنولوجي التي ينبغي توافرها في الأستاذ الجامعي في القرن الـ (21)، کما سعى إلى استطلاع آراء أعضاء هيئة التدريس في جامعة الحديدة البالغ عددهم (214) حول مدى أهمية هذه المعايير. وقد استخدم الباحث المنهج الوصفي المسحي، کما قام ببناء قائمة مقترحة بالمعايير، وعرضها على عدد من الخبراء، وفي ضوء القائمة تم بناء استبانة لجمع البيانات تکونت من (6) مجالات، و(14) معيارا و(74) مؤشرا. أسفرت نتائج الدراسة عن أهمية کبيرة لقائمة المعايير، وخصوصا مجالات الإطار المعرفي واساسيات تکنولوجيا الاتصال والتعليم، والقضايا الفکرية والأخلاقية والقانونية المرتبطة بالتکنولوجيا، والبيانات وأساليب تحليلها، والتنمية المهنية المستمرة. وأهمية متوسطة لمجالي استخدام التکنولوجيا في تنفيذ العملية التعليمية، وأدوات الاتصال التکنولوجية. ولم تؤثر متغيرات الرتبة الأکاديمية وبلد التخرج والخبرة الحاسوبية لدى أفراد الدراسة في تقديرهم لأهمية توفر المعايير في الأستاذ الجامعي، بينما اثر متغير نوع الکلية التي ينتسب إليه أفراد الدراسة في تقديرهم لأهمية توفر المعايير في الأستاذ الجامعي، ولصالح الکليات العلمية والتربوية. Abstract: This research seeks to determine standards of technological mastery that should be available in the university professor in the 21st century, and seeks to explore the opinions of the 214 members of the University staff of Hodeida on the importance of these standards. The researcher used the descriptive method, built a proposed list of criteria and presented it to a number of experts. In the light of the list, a questionnaire was constructed to collect data from (6) domains, (14) criteria and (74) indicators. The results of the study have given great importance to the list of standards, particularly the areas of knowledge framework, the fundamentals of communication and education technology, intellectual, ethical and legal issues related to technology, data and analysis methods, and continuous professional development, And it given an intermediate importance for the use of technology in the implementation of the educational process and technological communication tools. The variables of the academic rank, the country of graduation and the computer experience of the study members did not affect the importance of the availability of the criteria in the university professor, but the variable of the type of college to which the members belong affects the importance of availability of standards in the university professor and in favor of the scientific and educational faculties

PREFERENSI MEDIA TEKNOLOGI INFORMASI KOMUNIKASI PADA MAHASISWA PROGRAM NON PENDIDIKAN DASAR UPBJJ-UT MATARAM DALAM MENCARI INFORMASI

Abstract: This study aims to analyze the information and communications technology media preferences of Non Basic Education Program Student in UPBJJ-UT Mataram and analyzes the factors that influence the media preference information communication technology of Non Basic Education Program Student in UPBJJ-UT Mataram. The results in this study is 1) generally known that most respondents own dan able to use information technology communication tools to seek administrative and academic information for higher education at the Open University, 2) generally known that the media of information most used by respondents in the search for administrative and academic information for higher education at the Open University is an Internet, phone and catalog UT.

Marketing Efforts Related to Social Media Channels and Mobile Application Usage in Tourism: Case Study in Istanbul

Many companies are following and adapting the technological developments in communication area, with high percentage usage ratios of web page and mobile applications based services, even as linking them on the social media channels. Besides, internet usage and social media has been appeared out as an important channel in every sector. Tourism sector is one of the top sectors in this sense and it is adapting these new social media channel and technological communication tools. Almost, every tourism companies in Turkey are updating themselves for catching the new wave. Impressively, internet framework covering the mobile communication is very powerful in Turkey relative to other emerging economies. Moreover, there are not sufficient data which examine the social media effect on the marketing power in Turkey. But, it has become a necessity to analyze social media's role in the manner of marketing and the effects on sales in tourism sector. Another question also appears: Which social media channel is preferred for the marketing efforts in Turkey or which channels are used by companies for CRM based efforts? Mainly, research, tries to examine the social media and electronic communication effect on marketing in tourism sector. Research method is based on qualitative method and data will be collected from hotel managers. Hotels will be selected from Istanbul Hotels in Turkey. The research will describe the framework of social media and electronic communication usage for the marketing purpose of tourism sector in Turkey that gives acceleration to tourism companies in the manner of benchmarking and road mapping for their future efforts.

Adult English Language Learners' Perceptions of Audience Response Systems (Clickers) as Communication Aides: A Q‐Methodology Study

This study explored the perceptions of adult English language learners about audience response systems (clickers) as tools to facilitate communication. According to second language acquisition theory, learners' receptive capabilities in the early stages of second language acquisition surpass expressive capabilities, often rendering them silent in their second language. Clickers may help English language learners to communicate more effectively by enabling them to express themselves nonverbally. In this Q‐methodological study, adult English language learners enrolled in a computer skills course ranked statements about using clickers according to how closely they aligned with their perceptions about the ability of clickers to facilitate communication. Factor analysis identified commonalities and patterns in perceptions, confirming that second language acquisition theory influences how technology tools are perceived by English language learners. Results of this study may suggest more effective instructional and assessment practices for adult English language learners, and lead to further research of educational technology communication tools with English language learners of all ages.

Implementing national educational technology standards for student in the United States

A consortium of leading educational professional organizations in the United States, led by the International Society for Technology in Education has developed a set of National Educational Technology Standards (NETS) for students. The NETS standards describe what all students should know about and be able to do with technology. They are divided into six categories [1]: Basic operations and concepts; Social, ethical, and human issues; Technology productivity tools; Technology communication tools; Technology research tools; and Technology problem-solving and decision-making tools.The NETS standards also include performance indicators at each of four major target grade ranges, PK-2, 3-5, 6-8, 9-12. NETS standards describe fundamental technology competencies to be developed through meaningful learning experiences integrated throughout the PreK-12 curriculum. They provide realistic benchmarks for achievement. They also provide a continuum of technology skills that can be achieved through a curriculum that reinforces high level learning and problem solving strategies in which technology tools play a major role.