This article will review the role of system librarians in the administration of a university library management system. It will focus library systems projects, which have been instigated as a result of library or university strategy and discuss the role that systems staff play. In addition to their technical skills, systems librarians bring possess many other skills, and must often play the role of mediator. Systems librarians must be able to work and compromise within the framework of a university, but also continue to achieve technological improvements to services.