Public Service System Research Articles

Kebijakan Aplikasi Whatsapp Satu (AWAS) Komitmen Lembaga Pemasyarakatan Kelas 1 Bandar Lampung Terhadap Undang-Undang Nomor 25 Tahun 2009

Entering the digital era and information disruption, we need innovations (newness) to support improving the quality of public services. Digital public services are the answer as a solution to change the conventional public service system which is known to be slow, inefficient, and full of extortion. The author focuses on the policy of the Head of Class 1 Bandar Lampung Prison on the use of public services based on information technology applications called the Whatsapp Satu Application abbreviated as AWAS as a form of commitment to Law Number 25 of 2009 concerning Public Services, hereinafter abbreviated as the Public Service Law. Despite facing obstacles, the implementation of AWAS has been felt to have an impact on Correctional Inmates (WBP), WBP families, and stakeholders because the service is getting faster, easier, and more comfortable. Furthermore, the development of digital services with this online application can be connected to the Correctional Data System (SDP) and reach the entire community from their respective places.

Development of the public service system in the prevention of corruption and the fight against bureaucracy: The experience of Uzbekistan

Development of the public service system in the prevention of corruption and the fight against bureaucracy: The experience of Uzbekistan

SOCIAL AND ECONOMIC STATUS OF PUBLIC SERVANTS: EXAMINING THE CASES OF THE UK, CANADA, GERMANY, NEW ZEALAND, AND KAZAKHSTAN

Civil servants play a crucial role in the management and functioning of modern society. Their social and economic status reflects not only their well-being but also broader trends in government structures. This research article examines the socioeconomic status of civil servants in five different countries: Canada, Great Britain, Germany, New Zealand, and Kazakhstan. Through a comparative analysis of policy, practice, and empirical data, this study aims to clarify the factors influencing the status of civil servants, as well as their consequences on the implementation of public policy, the provision of public services, and the development of society. The purpose of the article is to determine the socioeconomic status of civil servants in five countries: Canada, Great Britain, Germany, New Zealand, and Kazakhstan, as well as to identify job satisfaction. The results show that civil servants in Canada, Germany, and New Zealand are more likely to be satisfied with their socio-economic status and service in the public service system. Those who work in the civil service in the UK and Kazakhstan are less satisfied with their work in the civil service system. The study also highlights the unique challenges and opportunities faced by civil servants in each country, emphasizing the importance of context-oriented approaches to enhance their status and promote effective public administration.

Implementasi Pembangunan Infrastruktur di Desa Cinta Rakyat Kecamatan Percut Sei Tuan Kabupaten Deli Serdang

The development of housing infrastructure through individual participation and community participation in local communities becomes infrastructure that builds the economy of the Cinta Rakyat Village community. Currently, infrastructure development in Cinta Rakyat Village is experiencing good progress, driven by the local community's need for good infrastructure. This research is in accordance with qualitative methods with a descriptive approach. Qualitative research was chosen as the type of research used in this research. The choice of qualitative research is because there are several factors that take precedence in terms of elaborating and explaining a phenomenon to be studied. In qualitative research there is also more explaining, describing and more analysis using an inductive approach. The data collection techniques used by researchers are techniques from relevant sources. In this case, the focus of various in-depth reference sources is the presence of key informants who have previously been given access to provide in-depth questions related to the problem topic being researched. Infrastructure has an important role as one of the driving wheels of economic growth and the development of physical facilities and infrastructure or often referred to as infrastructure is a very important part of the public service system. Development of rural transportation infrastructure to support increased accessibility for rural communities.

Административно-правовой механизм предупреждения коррупционных рисков государственных служащих

The article deals with the issues of preventing corruption in the public service system. The analysis of anti-corruption methods is carried out. Reasonable proposals are made to improve the Russian anti-corruption policy.

Research on Digital Empowerment of Public Sports Service System Construction

Building a higher-level public service system for national fitness is an important cornerstone for accelerating the construction of a sports powerhouse, and it is an inherent requirement that meets the people's expectations for a high-quality life. Digital empowerment will become an effective engine and sustained driving force for achieving high-quality supply of public services for national fitness. Through research, an analysis was conducted on the current situation and challenges of a higher-level public service system for national fitness. The study suggests that a wider range of participants are required by a higher-level public service system for national fitness, which requires a renewed understanding of human needs. A stronger element support requires overall system governance, and a more balanced resource layout requires full utilization of data platforms. This study proposes suggestions: to strengthen the construction of digital infrastructure for public sports services; Accelerate the construction of digital talent teams for public sports services; Establish a mechanism for sharing information and data on public sports services, and strengthen the construction of digital technology governance mechanisms for public sports services. Research aimed at promoting the construction of a digital empowerment public sports service system.

Strategi Humas Dinas Komunikasi dan Informatika Kabupaten Maluku Tenggara dalam Pengelolaan Informasi Publik

The Department of Communication and Informatics (Diskominfo) of Southeast Maluku Regency plays a crucial role in supporting local governance and development. They focus on ensuring easy access to information for the public, especially in areas with limited internet coverage or low literacy rates. Diskominfo employs various strategies, including social media, digital platforms, as well as subscription-based radio and television stations. They are also responsible for providing public information services through various online platforms and seven public service applications. The information management process involves stages of collection, clarification, documentation, and distribution with principles of accurate news writing. Despite efforts to improve information access and public services, Diskominfo still faces several challenges such as telecommunication network blank spots, limited infrastructure, and the public's lack of knowledge about government information. To address these challenges, strategic issues such as expanding networks in blank spot areas, enhancing monitoring and evaluation, implementing electronic-based public service systems, and improving human resource capacity must be considered. Diskominfo of Southeast Maluku Regency continues to strive to ensure relevant and accurate information is available to the public, with the hope of supporting the development and empowerment of all layers of society in the region. Keywords: Strategies, Information Management System, Online, Diskominfo.

Sustainability of the Public–Benefit Preschool Education Service System in China: Evidence from a National Study

ABSTRACT Research Findings: This study aimed to evaluate the sustainability of the public benefit preschool education service system (PPESS) in China from the perspective of preschool education administrators, principals, and teachers using a newly developed and validated instrument, the Public-benefit Preschool Education Service System Rating Scale (PPESS-RS). Altogether, 349 administrators, 255 principals, and 1,118 teachers from the PPESS were randomly surveyed nationwide. First, analysis of the psychometric properties revealed that PPESS-RS is a reliable and valid scale with five constructs: Policymaking, investment, kindergarten supply, kindergarten management, and caring for the vulnerable. Second, empirical evidence shows that the sustainability of the PPESS is positively evaluated by stakeholders, especially in kindergarten management and policymaking. However, problems persist in terms of investment, kindergarten supply, and caring for the vulnerable. Third, analysis of variance revealed significant differences among geographical regions, urbanicity, and kindergarten types. Practice and Policy: The findings demonstrate that the central and local governments in China need to increase financial investment and improve the investment structure in preschool education, and educational authorities should increase their support for kindergartens in disadvantaged areas to address the disparities in preschool education between urban and rural areas and among different types of kindergartens.

Medical insurance, livelihood capital and public health in China

BackgroundMedical insurance stands as a pivotal component within the overarching framework of public service systems. The intricate interplay between the extent of healthcare coverage and the overall well-being of the populace remains a pivotal research question within the academic sphere.MethodsDrawing from the comprehensive dataset of the Chinese Household Livelihood Survey, this article employs a rigorous data model to delve into the profound implications of medical coverage on population health.ResultsThe descriptive analysis revealed that areas with broader medical coverage tend to exhibit higher levels of overall population health. This initial observation provided a foundation for further quantitative exploration using multiple regression analysis. The regression analysis demonstrated a statistically significant positive relationship between medical coverage and population health. This finding is particularly noteworthy as it suggests that expanding access to healthcare services has tangible benefits for improving the overall health of a population.ConclusionFrom the lens of familial sustenance, this article delves into the intricate health implications of medical coverage, thereby introducing a novel theoretical lens to the evolving discourse surrounding medical insurance healthcare systems and their impact on public health. This approach aims to enrich the current understanding of this complex relationship and contribute to the scholarly dialogue.

Association between social capital and utilization of essential public health services among elderly migrants: a multilevel logistic study based on the 2017 China migrant dynamic survey (CMDS)

BackgroundAs the number of elderly migrants in China continues to grow, it is necessary to pay closer attention to their health and health services. Some studies have confirmed that social capital plays a significant role in the utilization of health services. Therefore, an in-depth exploration of the relationship between social capital and the utilization of essential public health services (EPHS) by elderly migrants will not only contribute to improving their overall health but also facilitate a more balanced development of public health service system in China.MethodsBased on the cross-sectional data from the 2017 China Migrants Dynamic Survey (CMDS), this study examined the impact of social capital on the utilization of EPHS among elderly migrants. We evaluated social capital at two distinct levels: the individual and the community, and considered two dimensions of social capital: structural social capital (SSC) and cognitive social capital (CSC). The study aimed to delve into the impact of these forms of social capital on the utilization of EPHS among elderly migrants, and whether the migration range moderates this impact by multilevel logistic regression analysis.ResultsA total of 5,728 migrant elderly individuals were selected. The health records establishment rate and health education acceptance rate were approximately 33.0% and 58.6%, respectively. Social capital influenceed the utilization of EPHS among elderly migrants. Specifically, individual-level SSC and CSC have impacts on both the establishment of health records (OR = 1.598, 95%CI 1.366–1.869; OR = 1.705, 95%CI 1.433–2.028) and the acceptance of health education (OR = 1.345, 95%CI 1.154–1.567; OR = 2.297, 95%CI 1.906–2.768) among elderly migrants, while community-level SSC only affected the acceptance of health education (OR = 3.838, 95%CI 1.328–11.097). There were significant differences in individual-level SSC, health records, and health education among different migration range subgroups among elderly migrants. Migration range moderated the effect of social capital on the utilization of EPHS, crossing provinces could weaken the relationship between SSC and health education.ConclusionsSocial capital is associated with a higher utilization rate of EPHS among elderly migrants. It is necessary to encourage them to actively participate in social activities, strengthen public services and infrastructure construction in the area, and improve their sense of belonging and identity.

Understanding and supporting change in health systems using the strategic action fields framework: the availability and origin of sources of authority

ABSTRACT Policy-driven change in public service systems is difficult to implement. We focus upon ‘sources of authority’, which figure within the Strategic Action Fields Framework (SAFF) as resources mobilized by socially skilled actors to catalyse and sustain change. Drawing on qualitative case studies evaluating a large-scale policy-driven change in the English NHS, the Vanguard New Care Models programme, we (1) expand the definitions of ‘sources of authority’ and (2) argue that ‘sources of authority’ vary across two intersecting dimensions. This expands the utility of the SAFF beyond understanding and evaluating policy impact, and offers practical opportunities for achieving change.

Effects of internal migrants' health on economic resilience in China's Yangtze River Delta urban agglomeration: moderating effects of basic public health services.

Internal migrants constitute a significant generality in the socioeconomic development of developing countries. With the frequent occurrence of major public health emergencies, obstacles to labor supply due to health issues among internal migrants not only affect their livelihood stability but also urban economic resilience. Moreover, the design of basic public health service systems tends to favor local residents over internal migrants, further exacerbating the health and employment risks of internal migrants. As a result, urban economic resilience faces significant challenges. The objective of this study was to deconstruct economic resilience into economic resistance and recovery abilities, investigate the net effect and its heterogeneity of internal migrants' health on economic resilience in China's Yangtze River Delta urban agglomeration (CYRD), and the mediating effect from labor participation rate and labor time supply, as well as the moderating effect of basic public health services. Based on the China Migrants Dynamic Survey data (CMDS), the study empirically estimated the effects of internal migrants' health on economic resilience in CYRD through microeconometric analysis methods, mediating and moderating effect model. Our findings indicate that internal migrants' health has a positive effect on economic resilience in CYRD. For each unit increase in migrants' health, it will drive up the average economic resistance ability by 0.0186 and the average recovery ability by 0.0039. Secondly, the net effects of migrants' health on economic resilience show significant structural differences, industry and city heterogeneity. The effect of migrants' health on economic resistance ability is significantly higher than that on economic recovery ability; The effect of migrants' health on economic resilience of the secondary industry is higher than that of the tertiary industry; The cities with high economic resistance and recovery abilities have more prominent positive effect from migrants' health. Thirdly, migrants' health not only has a direct effect on the economic resistance and recovery abilities, but also has a mediating effect on which through labor participation rate and labor time supply. Enhancing the accessibility and quality of basic public health services is beneficial for enhancing the positive effects of internal migrants' health on economic resilience.

Integrated Public Service Analysis of South Bengkulu Police Station

In the digital age, technological advancements have led to the widespread use of information systems and technology (IS/IT) to enhance public services. Implementing e-government has become crucial in supporting good governance, particularly in Government-to-Employee (G2E) and Government-to-Citizen (G2C). This study focuses on the South Bengkulu Police Station's Information System/Information Tech utilization to improve public service delivery. Through an analysis of the station's public service processes using SWOT and PEST analysis, this research aims to identify existing efforts in service development. It also aims to propose a concept for integrated public services. The findings of this analysis offer insights into optimizing police performance, benefiting the general public and internal stakeholders. However, certain limitations are acknowledged, including the lack of in-depth analysis of public service system performance and the creation of integrated service design concepts.

GENDER PARITY POLICY IN THE PUBLIC SERVICE SYSTEM IN NORTH AMERICA

The article is devoted to the study of gender parity policy in the public service system in North America. Particular attention is paid to the United States of America and Canada. The article characterizes and describes the historical development of gender policy in these countries. Dependencies, patterns and determinants that may affect the state of gender parity in a particular region are analyzed. The author analyzes the laws and other regulations of the national legislation of North American countries that regulate issues related to gender parity, non-discrimination and access to public service. The author examined the gender ratio of public administration representatives in various positions in North America. The author analyzes the institutional system of North American countries and identifies the bodies and officials authorized to implement, monitor and supervise compliance with gender policy. The positions of the representatives of the United States and Canada on the introduction and application of gender quotas for access to leadership positions are analyzed and summarized. The sources of the state gender policy formation in the United States of America were analyzed and highlighted. Particular attention is paid to non-governmental organizations as an important factor that has a significant impact on public policy in this area. Based on the study, it was found that the number of women in parliaments does not necessarily demonstrate a high level of gender parity in this region. It was also found that the application of gender quotas in access to public service does not necessarily have the desired and envisaged by the state policy consequences. The author describes different approaches to gender policy, analyzes successes and challenges in this area.

以文化振兴促进乡村振兴的理论分析与路径探索

To revitalize the countryside, culture must be revitalized. Based on the basic principles of Marxism on the interaction between culture, economy and society, this paper discusses the core position and functional value of cultural revitalization in rural revitalization strategy. Combined with the specific practice of China’s rural revitalization strategy, this paper first analyzes the key position and mechanism of cultural revitalization in the process of rural revitalization, then discusses the realistic predicament of cultural revitalization in the perspective of rural revitalization, and finally, based on the actual national conditions, proposes targeted path exploration and optimization strategies for the challenges and opportunities faced by China's rural cultural revitalization. By inheriting the excellent traditional Chinese culture, the rural civilization is rebuilt; Dredge the channels of talent introduction, build high-quality cultural revitalization team; Increase financial investment, improve the public cultural service system and other measures, in order to provide valuable reference opinions for the current cultural construction and development of rural areas, and effectively promote the high-quality development of rural revitalization.

Improving the Construction of Public Cultural Service System and Enhancing the Service Ability of Public Libraries to Vulnerable Groups

In the process of speeding up the construction of the public cultural service system in all respects, how to better conduct public cultural services for the vulnerable groups, provide knowledge help and service are the bounden duties of every public library, but also the best embodiment of the equalization and standardization of the construction of the public cultural service system. The formation of a fully covered public library service network must be accelerated, the talent incentive mechanism is innovated, the service supply and demand expression mechanism is built and improved, and the participation of social forces is actively introduced to enhance the service ability of public libraries for all levels of society.

Digital Innovations in the System of Public Administration

The relevance of the study is due to the need for in-depth digitalization of the public administration system in Russia based on the introduction of digital innovations.The purpose of the study is to study the features of the Russian public administration system in the implementation of digital innovations, to determine its existing limitations, as well as to substantiate the possibilities of its prospective digital development. The objectives of the study are to assess the state of the Russian public administration system by the level of implementation of digital innovations, to identify existing limitations of the introduction of digital innovations into the public administration system, as well as to search for measures that contribute to the further digital development of the public administration system in Russia.Methodology. The research is based on the use of the method of theoretical analysis, data systematization, economic analysis, graphical method, logical method, as well as analysis and synthesis.Results. The trends in the development of digital innovations that contribute to optimizing the activities of civil servants and ensuring interdepartmental interaction are studied. The problems of the development of digital innovations in the system of public online services for the population and enterprises are identified. The analysis of the state's ongoing measures to introduce digital innovations to improve the open data infrastructure of the sphere of public authority within the framework of the development of the innovative ecosystem of the state is carried out.Conclusions. A high level of formation of the basic conditions for the introduction of digital innovations in the public administration system has been revealed. The positive dynamics of growth in the volume of public online services received by the population and enterprises has been established. The limitations of the introduction of digital innovations in terms of the formation of the open data portal of the public administration system are revealed. Recommendations on optimizing the implementation of digital innovations in all areas of public administration functioning under study are presented.

Upaya Kinerja Pemerintah Desa dalam Pelayanan Publik di Desa Kuwolu Kecamatan Bululawang

This research explores the optimization of village government performance efforts in providing public services in Kuwolu Village, Bululawang District. The main focus of the study is on the adoption of technology, responsiveness to changes in societal values, the implementation of Law Number 25 of 2009 concerning Public Services, and community participation. The research results indicate that the adoption of technology has a positive impact on improving administrative efficiency, although challenges in digital literacy still need to be addressed. Responsiveness to changes in societal values is a critical point in formulating service policies that align with local expectations. Law Number 25 of 2009 provides clear direction, but its implementation requires in-depth understanding and adaptation to local conditions. The improvement of service quality and administrative efficiency remains the main focus, with active community participation as a vital instrument. Cross-sectoral collaboration and institutional cooperation are identified as assets to create synergy in service provision. Inclusive steps through training programs and digital literacy are solutions to overcome disparities and unequal access. This research creates an overview of the performance efforts of village governments in facing the dynamics of public services in the era of digital transformation and changes in societal values. It is hoped that these findings can provide guidance for other village governments in creating effective and responsive public service systems amid contemporary challenges.

Development of Geographic Information System for Government With Extreme Programming and User-Centered Design Methods

Software development is among the most powerful needs in every organization and industry in the current generation. It is used to help the functionality of their system by using the software development guide named Software Development Life Cycle (SDLC). Various system developments have been conducted, including developing a public complaint service system. This research applies extreme programming (XP) and User-Centered Design (UCD) development methods to develop the geographic information system for the Badan Narkotika Nasional (BNN) Kediri City complaint service. These development methods are expected to meet user expectations. Also, it can reduce the time required to develop products with results that will be shown by conducting usability testing and validity tests. This research applied extreme programming and user-centered design development methods, both quantitative and qualitative for user testing. The application was successfully developed using XP and UCD development methods. The Kediri City BNN complaint service application was successfully developed in several stages: planning, implementing the design, and program code, followed by the evaluation stage. In the evaluation stage, usability testing results on the geotagging mobile application of the Kediri City BNN complaint service obtained a total score of 92.75% with a very good interpretation, and the validation testing results obtained a value of 100%. Applying extreme programming and user-centered design as a development method produces high usability testing and user experience because, in the development stage, it prioritizes interactions and user opinions.

Research on the Construction of Zhuzhou Public Library under the Perspective of Cultural and Tourism Integration

In the construction of public cultural system under the background of the integration of culture and tourism, public library is an indispensable key element, which plays the important function of preserving human cultural heritage and providing cultural leisure. At the same time, the public library belongs to the social tourism resources, which is the indispensable cultural landscape in the modern society, and the concrete bearing and embodiment of the cultural spirit of a country or a city. Therefore, to strengthen the construction of public libraries and realize the integration of culture and tourism is not only to respond to the needs of national development, but also an important measure to improve the public cultural service system. This article proposes strategies for the construction of cultural tourism IP in public libraries and future strategies for the construction of smart public libraries through a survey of the current situation of characteristic cultural tourism resources and public library construction in Zhuzhou region. It has important practical and theoretical research significance for promoting the organic integration of tourism resource development and characteristic tourism in Zhuzhou.