In today’s rapidly evolving business landscape, organizations face the challenge of improving operational efficiency and fostering innovation while maintaining service quality and employee well-being. This conceptual study develops a comprehensive framework that integrates leadership styles, technology integration, Total Quality Management (TQM), and sustainable business practices to drive organizational performance and innovation. The framework draws on existing literature to explore how transformational, servant, and knowledge-oriented leadership styles influence employee well-being, creativity, and organizational learning, and how these leadership approaches moderate the effects of technological advancements, such as Business Intelligence (BI) tools and blockchain. The study highlights the role of TQM in enhancing service quality, customer satisfaction, and retention, particularly in sectors such as healthcare. Additionally, sustainable business practices, including environmental and human resource sustainability, are shown to foster innovation, reduce operational costs, and improve organizational reputation. By focusing on multi-sector contexts, particularly in developing economies, the research provides insights into how organizations can achieve long-term growth and competitiveness by integrating these key elements. The study also suggests future research directions, including empirical validation of the framework, sector-specific studies, and investigations into the role of emerging technologies. This research contributes to the growing body of literature by offering a holistic approach to understanding the interconnectedness of leadership, technology, TQM, and sustainability in driving organizational success.
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