Surabaya City Research Articles

Identification of BlaTEM Gene Encode Extended Spectrum Beta Lactamase (ESBL) Producing Escherichia coli Isolated from Fresh Beef

Background: The community needs fresh beef of good quality. Dirty sanitation causes Escherichia coli to easily contaminate fresh meat and E. coli is one of the bacteria that can produce ESBL enzymes that impact human health. This study aimed to isolate Escherichia coli from fresh meat at the Surabaya Traditional Markets to identify the presence of the ESBL-encoding blaTEM gene.Methods: One hundred fifty fresh beef samples were collected from six traditional markets located in Surabaya city. Then, a polymerase chain reaction (PCR) test was performed to detect the blaTEM gene which codes for ESBL in isolates that unveiled positive results for MDR (resistant to three antibiotics) and suspected beta-lactamase enzyme (resistant to ampicillin).Results: The research showed that from 150 samples of fresh beef at the Surabaya Traditional Market, 68 Escherichia coli isolates were found (45.3%). Escherichia coli isolates were shown to be susceptible to the antibiotic’s ampicillin (73.5%), gentamicin (95%), tetracycline (7.5%), aztreonam (100%), and ciprofloxacin (95%). The highest percentage of resistance of Escherichia coli isolates to the antibiotic ampicillin (19.1%). PCR analysis of ampicillin-resistant isolates showed that the blaTEM gene encoding ESBL was present in 7 (53.8%) of the 13 Escherichia coli isolates.Conclusion: The research results show that there is a risk of ESBL transmission to the community through Escherichia coli which was identified in fresh beef at the Surabaya Traditional Market. Therefore, it is hoped that public awareness can increase regarding food safety issues which can have an impact on public health.Keywords: Escherichia coli; blaTEM; ESBL; Fresh beef; Public health

Pengaruh Budaya Organisasi dan Kompetensi Terhadap Efektifitas Kerja Karyawan Perusahaan Plastik di Surabaya

The aim of this research is to determine the partial and simultaneous influence of organizational culture and competence on employee performance. This research uses quantitative research methods with data collection techniques through distributing questionnaires and supported by secondary data. The data analysis technique used uses SPSS software. The sample in this research were all production employees of plastic companies in Surabaya. The total sample was 94 respondents from plastic company employees in Surabaya. The results of this research show that organizational culture variables have a significant effect on employee performance. The competency variable has a significant effect on the performance of Plastic Company employees in the city of Surabaya. Work culture variables and competency variables together have a significant effect on the performance of Plastic Company employees in Surabaya.

MODEL PERCEIVED SOCIAL SUPPORT PEREMPUAN KADER SURABAYA HEBAT DALAM PENURUNAN PREVALENSI STUNTING

Stunting is a health problem in children due to chronic malnutrition that has a negative impact. Reducing the prevalence of stunting is a commitment of Kader Surabaya Hebat (KSH) women by prioritizing perceived social support. The role of KSH women as the leading sector in reducing the prevalence of stunting is evident in this study. This study aims to explore the model and process of perceived social support in the role of KSH women in the community. KSH women are also the main focus of the research and how the model becomes a modality of character building in Surabaya City. This research uses descriptive qualitative methods through observation and interviews. The results showed that the perceived social support model applied by KSH women is emotional support, instrumental support, information support, appreciation support, and social network support. The process of perceived social support starts from face-to-face dialogue, building trust, commitment to the process, sharing understanding, and temporary results that are carried out have gone well and are effective in reducing the prevalence of stunting in Surabaya City. Key words: KSH Women, Stunting, Perceived Social Support

Practical consciousness for avoiding elderly loneliness: Study in Surabaya City, East Java

Social change has an impact on changes within the family in terms of problems and needs. Modernization, industrialization, and urbanization create new problems for the elderly, such as reduced care and neglect due to the loss of the service provider role for the elderly. These conditions lead to elderly social degradation, and loneliness. This study aims to explore the experience of loneliness in the elderly and practical consciousness in managing loneliness. This qualitative research uses social phenomenology approach, and 19 elderly informants joined the research. The results showed that some elderly informants did not feel lonely despite living alone, but some elderly people also felt lonely although living with family. Practical consciousness of the elderly provides a good understanding as a strategy for how the elderly evaluate, and understand the social context around them and manage the loneliness experienced. Loneliness can reduce the well-being of the elderly, it takes the role of various parties such as family, community, and state to solve this problem. This study concludes that practical awareness in the elderly is one of the intervention strategies to avoid loneliness in the elderly.

Mangrove Ecotourism in East Java, Indonesia: A Memorable Tourist Experience that Awakens Revisit Intention

As outdoor tourism grows amidst competition in the tourism industry, ecotourism must offer tourists Memorable tourist experiences (MTEs). Memorable experiences shared on social media can be re-shared and have the potential to go viral. This study drew from previous empirical research and explored the mediating role of electronic word of mouth (eWOM) and MTEs on revisit intention in mangrove ecotourism in East Java, Indonesia. Samples were selected using a probabilistic technique among mangrove ecotourism tourists in Trenggalek District and Surabaya City, East Java, Indonesia. 250 questionnaires were distributed to respondents, out of which 160 were returned and deemed complete. The structural equation model (SEM) tested the hypothesis with the Partial Least Squares (PLS) approach. This research concludes that positive experiences left by tourists can directly influence revisit intention, but this influence is more significant if the experience is staged through eWOM. This research has implications for theory in understanding the role of MTEs and eWOM on revisit intention, while managerially it has implications for developing destination marketing strategies to create maximum MTEs and eWOM to generate revisit intention. Keywords: ecotourism, eWOM, memorable tourist experiences, revisit intention

Development of Environmentally Appropriate Technology Through Creativity Cooking Oil into Aromateraphy Candles in Dupak Magersari Surabaya

The utilization of used cooking oil into aromatheraphy candles is an effort to develop the creativity of residents to reduce liquid waste pollution in the surrounding environment. Due to the large amount of used cooking oil produced by daily home activities in Dupakmagersari, there is a wonderful chance to manage waste more effectively by turning it into aromatherapy candles. The residents can use this innovation as a creative enterprise since they can sell the products to make money. The purpose of this research is a way to minimize waste oil pollution that can threaten environmental damage and human health. This research uses methods from the problem solving, determination, manufacture, and distribution stages. So that the results of this research, the Dupak Magersari community, Jepara Village, Bubutan Subdistrict, Surabaya City, especially Srikandi Kapirel squad can have the skills to utilize waste oil into goods that have selling value, namely aromatheraphy candles. The community will benefit from the ability to produce and market aromatherapy candles made from used cooking oil, which will increase revenue.

Innovative Governance in Improving Excellent Services of Municipal Waterworks in Surabaya City

Municipal waterworks services in Surabaya City are considered inadequate and have caused many public complaints. To change this situation, innovation in government services is needed. The innovation provided must be in accordance with customer conditions and complaints. Municipal waterworks, which are regionally owned enterprises, are closely related to local governments; that is why governance innovation is needed. This study aims to describe innovative governance in Municipal Waterworks Surya Sembada Kota Surabaya. This study used the qualitative descriptive method. The subjects of this study were 5 Surabaya City people who were users of Municipal Waterworks Surya Sembada Surabaya services and 3 employees of Municipal Waterworks Surya Sembada Surabaya. The object of this study is the quality of services. Data collection techniques included interviews and documentation that is analyzed descriptively. Interviews were conducted about efficiency, effectiveness, conflict, orientation, and decision-making in providing services. The results obtained from this study show that Municipal Waterworks Surya Sembada Surabaya City has carried out innovative governance consisting of digitalization of services and work systems. Municipal Waterworks Surya Sembada Surabaya City uses the CIS (Customer Information System) application to make it easier for customers to report, pay, and register new installations. Innovative governance of Municipal Waterworks Surya Sembada Surabaya City has met eight indicators, namely, increased efficiency, improved effectiveness, improved service quality, no research conflicts, public interest orientation, carried out openly, fulfilled decision values, and accounted for the results. The human resources of Municipal Waterworks Surya Sembada Surabaya City are very competent but still experience obstacles in building communication with the community. The facilities and infrastructure of Municipal Waterworks Surya Sembada Surabaya City have met the standards, but additional transportation fleets are still required. Information technology of Municipal Waterworks Surya Sembada Surabaya City services has been maximized with the digitalization of services and work systems, but it is still constrained by applying for permits to local governments, which must be done manually and takes a long time. Keywords: service, innovative governance

Pengaruh Kualitas Layanan, Citra, Fasilitas dan Harga terhadap Kepuasan Pasien pada Rumah Sakit Swasta Tipe B Daerah Surabaya Timur

The aim of this research is to examine and analyze the influence of service quality, hospital’s image, facilities and prices on patient satisfaction. The research method used survey method with cross-section data collection through questionnaires. The sample was obtained by convenience sampling as many as 78 peoples who received treatment at the type B private hospitals in the East Surabaya City area. The data analysis method used in hypothesis testing is Structural Equation Modeling (SEM). The research results provide evidence that service quality and prices have a positive effect on patient satisfaction. While the image of Hospital and facilities have no effect on patient satisfication.

Implementasi Kebijakan Larangan Parkir Liar di Kota Surabaya (Studi Kasus Parkir Pasar Kapasan)

The Kapasan Market area is one of the areas in the city of Surabaya where parking problems often occur. Some illegal parking attendants often park visitors' vehicles on the side of the road because of limited parking spaces and supervision, causing traffic jams around Kapasan Market which the public often complains about. The Surabaya City Transportation Department (Dishub) is guided by Surabaya City Regional Regulation Number 3 of 2018 concerning the Implementation of Parking in the City of Surabaya in implementing the parking ban policy in the City of Surabaya, including in the Kapasan Market area. This research aims to find out whether the parking ban policy has been implemented well and is appropriate, especially in the Kapasan Market area. This research uses a qualitative approach with descriptive methods. The research uses primary data obtained through direct observation of research objects, interviews, and documentation as well as secondary data from documents, books, the internet, and other written sources. Determining informants for interview activities using purposive sampling techniques to the Head of the Public Roadside Parking Division. The research results show that the implementation of the policy of prohibiting illegal parking in the city of Surabaya, especially at Kapasan Market, is quite good. four of the six policy implementation indicators according to Van Meter and Van Horn have been met so that the public can feel the response from the government regarding illegal parking that they complain about.

Efektivitas Pelayanan Publik Feeder Wira-Wiri Kota Surabaya

The city of Surabaya is the capital of East Java province which is known as the city of heroes and is the second largest metropolitan city with a dense population after the city of Jakarta. According to data from the official website of the East Java Central Statistics Agency in 2023, the city of Surabaya has a population of approximately 2,893,698 people, with a large population this will result in an increase in the number of private vehicles which will affect comfort in urban areas. In connection with this, the Surabaya city government has provided a program that aims to overcome problems in the transportation sector, namely the provision of public transportation called Feeder Wira-Wiri by bringing the concept of orderly, safe and comfortable driving or transportation behavior. The aim of this research is to measure the effectiveness of the Wira-Wiri Feeder Public Transport Service in the City of Surabaya. This research uses a quantitative approach using simple descriptive analysis techniques. The data collection technique in this research uses a questionnaire technique. The population of this research is people who use wira-wiri feeder services with a sample of 100 respondents. This research produced interesting findings, including: 1) The results of respondents' responses to the twelve effectiveness measurement indicators showed that all indicators still had values ​​that indicated they were quite effective. However, of the twelve effectiveness measurement indicators, the value indicating quite high effectiveness is found in the flexibility of adaptation indicator with a percentage of 23% and in the productivity indicator with a percentage of 16%. 2) The overall results of the respondents' responses showed that the Surabaya City wira-wiri feeder public transport service was said to be effective with a percentage of 53%.

Evaluasi E-Peken Sebagai Inovasi Pelayanan Publik Bidang Ekonomi Dalam Memberdayakan Pelaku Usaha Mikro Kecil Menengah di Kota Surabaya

The development of technology and information is very popular among entrepreneurs. In developing MSMEs in Surabaya City, the Surabaya City Government created the E-Peken Application Innovation. But on the other hand, this application still requires improvement and development in terms of the performance of functions and application features so that the application performance runs better and can create a sense of comfort in use by MSMEs players. Not only in terms of applications, the Surabaya City government also needs to evaluate the policy of encouraging ASN and OPD to shop at the E-Peken Application. This study aims to analyze and examine the evaluation of E-Peken as an economic public service innovation in raising the potential of Micro, Small and Medium Enterprises in Surabaya City. The research approach uses a qualitative descriptive method. Data were collected through interviews with informants selected by purposive sampling, field observations, and documentation. The results of this study are 1) Effectiveness, in this case in this case the existence of E-Peken can change and move the motivation of MSMEs actors to join the E-Peken platform 2) Efficiency, in this case the implementation of E-peken has been optimal in providing services despite the lack of socialisation at the beginning of making E-Peken 3) Adequacy, in this case the application of the E-Peken application has been good in achieving goals with the creation of E-Peken. 4) Evenness, this E-Peken platform has been socialized to the people of Surabaya City and can reach the target group.5) Responsiveness, in this case the practice of E-Peken users is very satisfied with the existence of E-Peken because it can reach various groups 6) Accuracy, in this case E-Peken has succeeded in being able to improve public services. Although sometimes it is not optimal because there are sellers who are not MSMEs players but enter their merchandise catalogs into the E-Peken application. In general, it can be concluded that the existence of the E-Peken platform is very helpful for MSMEs players to market their products and make their turnover increase.

Evaluative Performance Program E-Tilang di Simpang Raya Kota Surabaya

ETLE (Electronic Traffic Law Enforcement) is a set of electronic devices that use Automatic License Plate Recognition (ANPR) technology in the form of cameras that automatically detect motorized vehicles and cars with traffic violations E-TLE system, which is part of law enforcement efforts, this system aims to reduce problems caused by traffic violations, such as congestion and accidents, and ensure order on the highway. The e-Tilang system was pioneered by the East Java Regional Police, especially the Surabaya Police, which has this innovation as a crucial role in improving safety and regularity of electronically based traffic, the implementation of ETLE tickets in Surabaya City has increased in 2022 and 2023 compared to 2021. Which in 2021 the ETLE program was intensified due to the Covid-19 pandemic in order to increase the efficiency of technology-based services. The ETLE camera system uses CCTV cameras that are monitored directly by Police Officers with a total of 22 monitoring camera points in several parts of Surabaya City. where each officer oversees 4 areas with 8 CCTVs on the monitoring screen. Although it has had a positive impact on the implementation of ticketing, there are many things that should be evaluated from the process of running E-TLE at Surabaya Police Station. Mainly in the process of implementing and providing maximum fines, as well as the limited number of employees and time in ETLE supervision. So that the Process on Performance and the Facilities used should be evaluated in the running of the ETLE system in Surabaya City. The method used in this research is descriptive qualitative. The focus of this research is to find out the results of the Evaluation of the E-Ticket Policy Program (E-TLE) at the Surabaya City Road Intersection The theory used in the research is Gupta & Jana's Evaluative performance theory. There are 4 indicators from this theory, namely total costs and fines, quality of planning and control, quality of decision making and system characteristics. The data collection technique in this study is by conducting interviews, observation and documentation. In this research, from these 4 indicators, some are quite appropriate, but there are still many shortcomings that should be evaluated from the system and the quality of performance of the Surabaya police litas unit. The performance evaluation of the E-Tilang program in Surabaya shows success in managing total costs and fines, the quality of planning and control, and the quality of decision making. This program includes the use of 40 CCTV camera units and fiber optic networks that support the effectiveness of law enforcement, as well as the management of fair fines. Careful planning and better coordination after the evaluation ensured efficiency in recording violations using gadgets and the E-Tilang application.

Partisipasi Masyarakat Mewujudkan Zero Stunting Melalui Program Jago Ceting di Kelurahan Kapasmadya Baru

Stunting is one of the health problems faced in the world, especially in poor and developing countries, including Indonesia. The problem of stunting in Indonesia is still a chronic problem and a top priority. Various efforts to deal with stunting in Indonesia have been carried out, such as in the city of Surabaya which launched the Jago Ceting program as an effort to accelerate the reduction in stunting rates. Stunting cases in the city of Surabaya are often experienced by the people of North Surabaya, specifically in Kapasmadya Baru Village. In implementing the Jago Ceting program, the government does not only need to collaborate with related agencies/departments but also needs to invite and involve the role of the citizen. This research aims to determine citizen participation in realizing zero stunting through the Jago Ceting program in the Kapasmadya Baru sub-district. The method used in this research is descriptive research using a qualitative approach. The results of this research show that the participation of the Kapasmadya Baru Village citizen in implementing the jago ceting program can be assessed as high. Apart from that, in the program implementation process, citizen involvement in the Jago Ceting program is a key aspect to reduce the increase in stunting rates in Kapasmdya Baru Village. Through citizen involvement, stunting rates can be controlled intensively. So it is easier for the government to find solutions to the citizens' needs regarding the stunting problem

Implementasi Program Rehabilitasi Sosial Rumah Tidak Layak Huni dalam Peningkatan Kualitas Hunian Masyarakat Berpenghasilan Rendah Pada Kelurahan Rungkut Kidul Kota Surabaya

Social rehabilitation of uninhabitable houses aims to restore social function and improve the quality of housing for the poor through improving the condition of the house and/or environmental infrastructure, either in whole or in part, by applying the spirit of mutual cooperation, togetherness and social values. the value of social solidarity in society. This research examines the implementation of the Social Rehabilitation Program for Uninhabitable Houses (RS-Rutilahu) in Rungkut Kidul Village, Surabaya City, with a focus on improving the quality of housing for low-income communities through collaboration between the government and the community. The aim of this research is to determine the implementation of the RS-Rutilahu program in improving the quality of housing for low-income communities in Rungkut Kidul Village. Based on David C. Korten's program implementation theory, this research examines three main aspects: the program itself, the implementing organization, and the beneficiaries. The research results show that this program has succeeded in achieving the house improvement target, but there are still obstacles related to community participation and strict administrative requirements. It is hoped that these findings can become a reference for increasing program effectiveness in the future. Social rehabilitation of uninhabitable houses aims to restore social function and improve the quality of housing for the poor through improving the condition of the house and/or environmental infrastructure, either in whole or in part, by applying the spirit of mutual cooperation, togetherness and social values. the value of social solidarity in society. This research examines the implementation of the Social Rehabilitation Program for Uninhabitable Houses (RS-Rutilahu) in Rungkut Kidul Village, Surabaya City, with a focus on improving the quality of housing for low-income communities through collaboration between the government and the community. The aim of this research is to determine the implementation of the RS-Rutilahu program in improving the quality of housing for low-income communities in Rungkut Kidul Village. Based on David C. Korten's program implementation theory, this research examines three main aspects: the program itself, the implementing organization, and the beneficiaries. The research results show that this program has succeeded in achieving the house improvement target, but there are still obstacles related to community participation and strict administrative requirements. It is hoped that these findings can become a reference for increasing program effectiveness in the future.

Evaluasi Program IKD (Identitas Kependudukan Digital) Dalam Mendukung Sistem Government di Kecamatan Kenjeran Kota Surabaya

In population administration public services, the government is now adopting e-government-based innovations such as Digital Population Identity (IKD) which includes digitization of population documents including E-KTP. Through the activation of IKD, residents can access their personal data in electronic form, utilize in formation and communication technology, increase the use of digitization, accelerate digital public or private services, and ensure the security of IKD ownership. The implementation of IKD is led by the Director General of Population Administration with the assistance of local governments at various levels, for example Surabaya City where the Dispendukcapil works with the government at the Kenjeran Sub-district level. The evaluation of the IKD program in Kenjeran sub- district followed the steps of Isaac and Michael's 1984 program evaluation theory, from formulating questions and information needs, to presenting data to decision makers. The research was conducted in a descriptive qualitative man nearby utilizing interviews, observation, and documentation as primary and secondary data collection techniques. The results of the analysis show that Kenjeran Sub-district has succeeded in carrying out its duties effectively, but needs to increase socialization and education to the community so that the implementation of Digital Population Identity can run smoothly and provide maximum benefits to the community. Keywords: E-Government, Evaluation, Digital Residence Identity.

Peran Pemerintah Kota Surabaya dalam Kebijakan Pemberdayaan Anak Disabilitas di Kota Surabaya

Disability empowerment is one form of government effort in the welfare of people who have physical and mental limitations. The Surabaya City Government has currently made efforts to empower disabilities by providing formal and non-formal guidance activities. This is implemented by the development of Kampung Anak Negeri and Rumah Anak Prestasi under the auspices of the Surabaya City Social Service. This research uses descriptive qualitative methods with data collection techniques through observation, literature study, and in-depth interviews. The results obtained based on Gede Diva's theory are in line with the results of the research conducted, namely (1) Facilitator, as evidenced by providing several facilities such as providing assistance such as subsidies for goods, services or capital, providing training tailored to the needs of the target community of the program. (2) Regulator, as evidenced by the government to RAP and KANRI making regulations or rules and regulations related to the implementation of the disability empowerment program. (3) Catalyst, the government conducts technical guidance in carrying out empowerment before going to the field.

The Effect of Tam Factor on Repurchase Intention in E-Satisfaction Mediation on the Millenial Generation: Study on Go-Pay E-Wallet

Every firm in technology industy needs to adapt in the current business environtment so they can adapt and survive in the midst of intense competition. Technology Aceptance Model (TAM) is one of the tools that can be used to penetrate the current business environtment. The purpose of this study is to analyse the effect of TAM factor on repurchase intentention using e-satisfaction as mediating effect. The variable used in this study are security, ease of use, privacy concern, e-satisfaction, repurchase intention. This research use quantitative method using quesionaaires. The population used in this study are millennial generation in the city Surabaya who used e-wallet Gopay. The sampling technique in this research is using non probability sampling and consisted of 385 people. Data were analyse using SEM-PLS method. From the result of the study concluded that among all variable were found to have positive and significant effect towards repurchase intention exlude the variable of privacy concern.

Strategi Pemerintah Kota Surabaya dalam Menghadapi Kenaikan Harga Beras

The phenomenon of rising rice prices often occurs due to several influencing factors, one of which comes from the climate and the existence of a bumper harvest. In addition, higher market demand than production is also one of the causes. Surabaya as a city that is predicated as a consumer rather than a producer of rice is very careful in maintaining the existing rice supply. Public panic over the increase in rice prices has led the government to issue programs as a strategy to overcome it, one of which is consistently implemented to date is the Cheap Market Movement. The purpose of this research is to describe the government's strategy in overcoming the price of rice based on the five indicators of Geoff Mulgan's theory. This research uses descriptive qualitative research methods by taking results from interviews as primary data and secondary data obtained from literature reviews such as articles, journals, and relevant references. The results of this study reveal that the Cheap Market Movement program and the existence of SPHP rice can help people's lives and achieve the success rate of strategies issued by the Surabaya city government, especially by the Food Security and Agriculture Office.

Penerapan Permen PANRB 29/2022 dalam Penilaian Kinerja Pelayanan Publik di Kecamatan Rungkut Kota Surabaya

Rungkut District is one of the public service units with the lowest community satisfaction index in Surabaya City District in 2023. So monitoring and evaluation needs to be carried out in order to get recommendations and improvements. The aim of this research is to assess the performance of public services based on the regulations of the Minister for Administrative Reform and Bureaucratic Reform (PermenPAN RB) Number 29 of 2022. The research method used is descriptive qualitative research with a content analysis approach. Data collection techniques through observation, documentation and assessment follow the format of PermenPAN RB 29/2022 with form-02 calculations as the evaluator. The results of the research show that the performance of public services in Rungkut District is good but with caveats. Because it can be seen from the service policy aspect that the availability of standard information and service announcements is an obligation of service providers; aspects of HR professionalism, namely service implementers who are responsive and implement a culture of service implementers; aspects of facilities and infrastructure, namely the availability of facilities and infrastructure supporting services; aspects of public service information systems to inform and support service operations so that they become known to the public; the complaint consultation aspect, namely the availability of a special place for consultation and complaints to provide information and complaints to the public; The existence of public service innovation makes it easier to provide online licensing services. Suggestions from researchers need to increase the media for publishing service information and providing infrastructure for disability groups.

The Role of Internal and External Factors on the Success of Surabaya City MSMEs

This study aims to find out the influence of external factors and internal factors on the success of MSMEs in Surabaya City. The sampling technique uses purposive sampling. The respondents of the study were 70 MSMEs in Surabaya. Data collection techniques use questionnaires that are shared via google form or QR code scan. The analysis tool uses multiple linear regression with the help of SPSS to process the data. The results of the study found that external factors and internal factors have a positive and significant influence on the success of MSMEs in Surabaya City.