Surabaya City Research Articles

The Effect of Remuneration, Time Management, on Employee Performance through Organizational Citizenship Behaviour as Intervening

The purpose of this study was to analyze the effect of remuneration, time management, on employee performance with organizational citizenship behavior as an intervening variable at Archives and Library Service Surabaya City. The sampling technique used is total sampling (saturated sample). The research sample was 40 respondents. Data collection using a questionnaire distributed to all respondents. The data collected was then analyzed using SEM-PLS analysis techniques. Results showed that remuneration has a positive and significant effect on organizational citizenship behavior. Remuneration has a positive and significant effect on organizational citizenship behavior. Remuneration has a negative and significant effect on employee performance. Time management has a positive and significant effect on organizational citizenship behavior. Time management has a positive and significant effect on employee performance. organizational citizenship behavior is negative and significant to employee performance. The effect of Remuneration has a negative and significant effect on Employee Performance with Organizational Citizenship Behavior as Mediation. The effect of Time Management has a negative and significant effect on Employee Performance with Organizational Citizenship Behavior as Mediation.

Analysis of the Application of Islamic Business Ethics Principles on Putat Jaya Market Traders Sale and Purchase Transactions in Surabaya

The market serves as a mechanism to provide incentives and facilitate economic activities in the society, in particular the UMKM market in Indonesia, which is divided into two, modern market and traditional market. In this modern era, traditional markets are still in the public; although some are already interested in e-commerce, one of the markets still in demand by the population is the traditional market Putat Jaya that exists in Surabaya. Based on the phenomenon that occurred in the Putat Jay market, the author is interested in carrying out research with the title “Analysis of the application of Islamic business ethics in the sale and purchase transactions of fish traders in Putat Jaya Market in Surabaya City." In this study, the author uses qualitative methodology of a descriptive approach by performing three stages of data collection, namely observation, interviews, and documentation. Based on the results of research, on the Putat Jaya market, most traders have adhered to Islamic Shariah in sale and purchase transactions and have implemented some of the principles of Islamic business ethics.

Influence Of It Affordance On Purchase Intention On Shopee Live Feature In Surabaya City

Purchase Intention on the shopee live feature. The population used is residents of Surabaya City with criteria determined before the study, therefore the sampling technique uses purposive sampling so that a sample of 100 respondents is obtained. Data analysis techniques use validity tests, reliability tests, classical assumption tests consisting of normality tests, multicollinearity tests, heteroscedasticity tests, and autocorrelation tests, multiple linear regression analysis, hypothesis tests (F test and t test), which are processed with SPSS 27. The calculation results of the F test show a calculated F value of 44.613 and a table F value of 2.689 with a signification value of 0.001 > 0.05, then the variables Visibility Affordance, Metavoicing Affordance, and Guidance Shopping Affordance simultaneously affect Purchase Intention. The result of the multiple linear regression calculation is Y = -0.746 + 0.107 X1 + 0.274 X2 + 0.577 X3 + e. Based on the results of this study proves that visibility affordance has no partial effect on purchase intention, metavoicing affordance has partial effect on purchase intention, guidance shopping affordance has partial effect on purchase intention.

Peran Penting Satpol PP dalam Menegakkan Ketertiban Umum Kota Surabaya

The aim of this research is to study the role of Satpol PP in maintaining public order in the city of Surabaya. Satpol PP is responsible for complying with Regional Regulations and maintaining public order in accordance with the Law. This research uses a qualitative approach and a descriptive approach. This study found that the role of the Surabaya City Satpol PP is in controlling street vendors, controlling unlicensed buildings, and controlling advertising. City Regional Regulation Number 2 of 2020 concerning Implementation of Public Order and Community Peace regulates this action.

Analysis of Marketing Aspects of Surabaya's Semicolic Point Cafe in A Sharia Perspective

Marketing is an important factor in achieving success for a business. Food is no longer just a necessity, but a lifestyle. The culinary world is growing rapidly with its uniqueness. Café Titik Koma utilizes business opportunities in the caffeshop sector in the city of Surabaya. Café Titik Koma has a target audience of young people. The management of the Titik Koma café is carried out by the owner, manager and employees who have generated large revenues. The purpose of this study was to identify the marketing mix at Café Titik Koma, by looking at the aspects of product mix, price, promotion and place. This is to determine the strength of the Titik Koma café using the 4P theory. This research uses qualitative research. The analysis used is descriptive qualitative. The research results obtained in this study are the 4P marketing mix theory at the Titik Koma cafe has been implemented well. It shows that the strength of Titik Koma café is in a varied and unique product mix, affordable prices, promotions using social media and a strategic place with adequate facilities. Based on the overall results of the research results, it is hoped that Café Titik Koma will emphasize more on promotions other than on Instagram by promoting on other social media. Café Titik Koma to always maintain taste, product quality and wifi facilities that support consumer convenience.

Analisis Tarif Suroboyo Bus dengan Metode Willingness To Pay dan BOK

Public transportation in big cities is very important in carrying out one of its main functions as a carrier for people's movements. For this reason, the Surabaya City Government has operationalized the Suroboyo bus, so it is necessary to conduct research to determine whether the current payment method complies with the Vehicle Operational Cost (BOK) regulations. The method used in this research is Willingness To Pay (WTP). After doing the calculations, the Willingness To Pay (WTP) value on weekdays is Rp. 4,751. This condition indicates that the current tariff for using plastic waste bottles is equivalent to Rp. 5000 so that it is still feasible or in accordance with the Willingness To Pay of Suroboyo Bus passengers. The amount of vehicle operating costs (BOK) incurred by Suroboyo Bus is Rp. 2,982 according to standard regulations of the Surabaya City Transportation Service. In terms of service users, the Suroboyo Bus fare of IDR 5,000 is also not considered burdensome or expensive because the difference between the WTP and the applied rate is not large.

Ethnomathematical exploration of the Al-Akbar National Mosque Surabaya in picture pattern material for fourth grade elementary mathematics

The Al-Akbar National Mosque in Surabaya was constructed with various forms of buildings and ornaments where ethnomathematics can be studied, particularly for drawing pattern material in fourth-grade elementary school. The objectives of this study are to describe: (1) the ethnomathematical links in the architecture of the Al-Akbar National Mosque, Surabaya, and (2) the material of image patterns for fourth-grade elementary school found in parts of the Al-Akbar National Mosque. This research utilizes qualitative methods with an ethnographic approach and was conducted at the Al-Akbar National Mosque in the Pagesangan area of Surabaya City. The objects studied include parts of the buildings and decorations of the Al-Akbar Mosque. Data collection methods included observation, interviews, and documentation. The results of the study show that (1) the Al-Akbar National Mosque has ethnomathematical relationships evident in its architecture, layout, and decorations. The concept of image patterns at the Al-Akbar National Mosque is found in the main dome, both outer and inner, as well as the outer pyramid dome. These structures demonstrate the concept of enlarged and smaller image patterns. (2) There are mathematical concepts, especially the pattern of enlarging and shrinking images, present in the Al-Akbar National Mosque, Surabaya. In conclusion, this study underscores the significance of ethnomathematics in architectural design and its potential educational applications in elementary school settings.

Education and Cadre in Improving Knowledge of One Health in Elementary School-Age Children

Purpose – Elementary school students can become agents of change so that education on the concept of One Health. The purpose of this community service is to increase knowledge about the concept of One Health in students and the regeneration of Little One Health Ambassadors at SDN Kalisari II Surabaya City. Design/methodology/approach – The method was counseling on the concept of One Health, and the selection of Little One Health Ambassadors. Activities were carried out in August-September 2023. The educational material was from One Health Lessons and have been adapted for children aged 8 - 10 years. One Health Ambassadors were selected based on the results of the assessment of poster work about One Health, and mastery of One Health material. Counseling activities on One Health education were carried out in the fourth and fifth grades with a total of 80 students. Findings – The results showed that the education provided can improve the knowledge of the target group about the concept of One Health (p-value = 0.003). The first winner of One Health ambassadors was chosen who indicated that he mastered the material about One Health and his work was the most interesting and could present it well. Originality/value – Community service activities produce changes that are by external targets.

Peringati Hari Donor Sedunia PT SIER Mengumpulkan Ratusan Kantong Darah

As blood is an essential part of the human body, the blood supply at the Indonesian Red Cross must be maintained. However, currently the amount of blood supply in the Indonesian Red Cross is decreasing. Seeing this situation, PT Surabaya Industrial Estate Rungkut (SIER) conducted a blood donor service activity to the community. The purpose of this activity is to provide education and socialization of the importance of blood donation, increase the number of blood bags at PMI Gunung Anyar and PMI Surabaya City, humanitarian efforts to help others, and prove community service as a form of social responsibility. The activity was carried out on June 24, 2024 at the SIER Clinic in Gunung Anyar District, Surabaya City, and still followed health protocols. The activity was attended by 101 people. The amount of blood collected was 101 bags. Overall, the event ran smoothly and orderly and it is hoped that the event will be a success.

Exploring Indonesian Cuisine Ethnographically: A Fusion of Heritage and Innovation Through the Lens of Local Wisdom

Background: Traditional cuisine as an ancestral cultural heritage is a marker and an inherent identity characteristic of the presence of an ethnic group in a city. The preservation and development of Indonesian culinary become the important choices to preserve the cultural heritage of foods. This research aims to find the types of preservation and development of Indonesian culinary as the cultural heritage in East Java. Methods: This research employed the ethnography approach, which was carried out in East Java, Indonesia, specifically in the cities of Surabaya, Gresik and Sidoarjo as the representation of community with the industrialist culture and coastal community using marine products as the distinctive food ingredients for the community. Result: The dynamics of culinary food stalls, such as rawon, soto, rujak cingur, penyetan and kupang lontong which produce traditional cuisine has become the attributed icons in East Java. Indonesian culinary preservation that is established in the traditional cuisine-based industry has given new hope to consolidate the populist economic sector or the small and medium enterprises, as well as providing job opportunities for the urban community. Through this preservation, Indonesian culinary can be the important part of cultural heritage as well as the distinctive identity of a city.

Measuring the Level of Public Service Quality Using SERVQUAL Method in Gayungan Village, Surabaya City

Kelurahan (village office) is the working area of lurah (village head), serving as a regional apparatus for developing economic facilities and public services. In this context, Gayungan Village has many problems arising from public opinion related to population registration, the need for correspondence, and the management of social assistance. Therefore, this research aimed to measure the level of public service quality as an evaluation material focused on tangibility, reliability, responsibility, assurance, and empathy dimensions. A quantitative analysis was adopted using service quality (servqual) method. The results showed that there was a discrepancy between expectations and reality in all dimensions. Tangibility, reliability, responsibility, assurance, and empathy dimensions obtained a gap value of -0.91, -1.06, -1.16, -1.04, and -0.88, respectively. Meanwhile, the improvement of public service quality should be carried out to appropriately meet the wishes and needs of the public.

Mapping Vulnerability to Potential Crisis Events in Surabaya City: A GIS-Based Approach.

This study aims to develop a vulnerability map for Surabaya using GIS-based Multi-Criteria Decision Analysis (MCDA) to assess the city's vulnerability to COVID-19. Six key factors influencing vulnerability were identified and their relative importance determined through the Analytic Hierarchy Process (AHP) pairwise comparison matrix. GIS was utilized to classify Surabaya's vulnerability into five levels: very low, low, medium, high, and very high. The resulting vulnerability map provides essential insights for decision-makers, healthcare professionals, and disaster management teams. It enables strategic resource allocation, targeted interventions, and formulation of comprehensive response strategies tailored to specific needs of vulnerable districts. Through these measures, Surabaya can enhance its resilience and preparedness, ensuring the well-being of its residents in the face of potential emergency outbreaks.

THE RELATIONSHIP BETWEEN WORKLOAD, TECHNOSTRESS, WORK LIFE BALANCE AND EMPLOYEE PERFORMANCE IN THE REGIONAL SECRETARIAT OF THE CITY OF SURABAYA

Bureaucratic Reform is one way to achieve good governance and make fundamental changes and renewals to the government administration system, especially in terms of institutional (organizational), administrative and human resource aspects. Through improvements to human resources. This study was conducted at the Regional Secretariat of Surabaya City with the aim of determining the relationship between the influence of workload, technostress, work life balance and employee performance. The research method is a quantitative approach where variables are measured using a Likert scale. The population in this study were employees who use technology in their work. Sampling was taken with a 95% confidence level using the Slovin technique, 193 people were obtained. The research variables consist of three independent variables, namely workload, technostress, work life balance and the dependent variable is employee performance. Data collection was carried out by distributing questionnaires. The results of the data collection were then analyzed using the Structural Equation Modeling Technique using the SMART PLS – 3 application. The results of the study showed that: (1) Workload has a positive effect on Technostress at the Surabaya City Regional Secretariat (2) Technostress does not affect Employee Performance at the Surabaya City Regional Secretariat. (3) Workload does not affect Employee Work Life Balance at the Surabaya City Regional Secretariat. (4) Work Life Balance has a positive effect on Employee Performance at the Surabaya City Regional Secretariat (5) Technostress has a negative effect on Work Life Balance at the Surabaya City Regional Secretariat (6) Workload does not have a significant negative effect on Employee Performance at the Surabaya City Regional Secretariat.

ANALYSIS OF THE INFLUENCE OF HUMAN RESOURCE COMPETENCE AND SERVICE QUALITY ON CUSTOMER SATISFACTION OF THE REGIONAL SECRETARIAT OF SURABAYA CITY

The purpose of this study is to determine the influence of human resource competence and service quality on customer satisfaction of the Surabaya City Regional Secretariat. This research is a quantitative descriptive research. Data collection was carried out through the distribution of questionnaires with a research sample of 122 respondents from a population of 176 respondents. The statistical analysis used in this study is Multiple linear regression with the help of Software SPSS. Data testing instruments are carried out by data validity tests, data reliability tests and The classical assumption test consists of a normality test, a multicollinearity test, an autocorrelation test, and a heterokedasticity test. The method used to test the hypothesis is to use the Partial Influence Test (t- Test), the Simultaneous Influence Test (Test F) and the Determination Test (R2). The results of the study show that there is an influence of human resource competence, tangibles, reliability, responsiveness, assurance, and Empathy have a positive and significant effect both partially and simultaneously on customer satisfaction of the Derah Secretariat of the City of Surabaya.

THE INFLUENCE OF KNOWLEDGE MANAGEMENT AND WORK-LIFE BALANCE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH JOB SATISFACTION

This research was conducted with the aim of analiyzing the influence of Knowledge Management (KM) and Work-Life Balance (WLB) on Organizational Citizenship Behavior (OCB) through Job Satisfaction (JS) at Surabaya City of Government, Regional Secretariat. The research was carried out by distributing questionnaires related to the KM, WLB, JS and OCB variables to respondents. The number of respondents taken was 192 people from 368 total of employees. Structural Equation Model Partial Least Square (SEM PLS) is used as methodology and the data processed using Smart PLS 3. The research results show that KM and JS have a positive effect on OCB, but WLB does not have a significant effect on OCB. Furthermore for indirect relationships, JS acts as a mediator for the relationship between KM and OCB and WLB and OCB. Hopefully, this research can be taken into consideration by Surabaya City of Government, Regional Secretariat in improving the implementation both of KM and WLB, in order to improving OCB.

Penerapan Strategi Marketing Digital dan Peran Sistem Informasi Manajemen dalam Pelayanan Administrasi Kependudukan di Kelurahan Petemon

In the current era of the industrial revolution, Indonesia has also developed information technology which has an important and fundamental role, both for society and the government. This study discusses the application of digital marketing strategies and the role of management information systems in population administration services in Petemanon Village. Living in an all-digital way encourages the Surabaya City Population and Civil Registration Office to present innovations in the use of information technology in the form of web-based public service information systems. The innovation of a website-based public service information system offers many conveniences supported by the implementation of digital marketing strategies through Instagram. The research method used is descriptive research whose data is obtained from observation and documentation. Based on the results of the discussion, it was found that the implementation of digital marketing strategies and management information systems has an important role in assisting the implementation of population administration registration.

Optimalisasi Profesionalisme Guru-guru PPKn SMA Se-Kota Surabaya Melalui Pelatihan Penulisan Artikel Ilmiah dan Cara Publikasi

The purpose of the article writing program and publication strategy for PPKn high school teachers in the city of Surabaya is to support Surabaya teachers who do not understand article writing. This program aims to increase knowledge and improve the quality of writing for PPKn teachers, as well as support the process of applying for promotion. This training uses methods, including lectures, discussions, and simulations. The subjects of the training were 29 PPKn high school teachers throughout the city of Surabaya. The purpose of this training is to motivate teachers to be more motivated in writing scientific articles and understanding how to publish. In addition, teachers will gain skills in writing articles and understanding the publishing process so as to improve their professionalism.

Analisis Kebijakan Kota Layak Anak Dalam Perspektif Hak Sipil Dan Kebebasan Anak Di Kota Surabaya

Children are the future leaders of a nation's development, thus they have the right to special treatment in the form of protection and child rights. Accelerating the Convention on the Rights of the Child, the Child-Friendly City (CFC) policy was initiated in 2006. In its implementation, CFC is divided into 5 clusters of children's rights that must be fulfilled, one of which is civil rights and freedoms. Surabaya City is recognized as a Child-Friendly City and has maintained this status for the past six years. Given this achievement, it is interesting to analyze the implementation of the CFC in Surabaya concerning the cluster of Civil Rights and Freedoms. This study employs a descriptive qualitative research method, gathering both primary and secondary data, which are comprehensively analyzed through data reduction, presentation, and conclusion drawing. The research findings reveal strong commitment demonstrated by Surabaya City in its Child-Friendly City policy to fulfill children's civil rights and freedoms, evidenced by easy access to birth certificates and identity cards for children, as well as the establishment of the Child Friendly Information Center (Pusat Informasi Sahabat Anak - PISA) enabling children to access information and exchange ideas freely. There is a need for enhanced collaboration among government, NGOs, and the community to ensure the equitable implementation of the Child-Friendly City initiative, extending to suburban areas. Keywords: Public Policy, Child-Friendly City, Children's Civil Rights and Freedoms

ANALYSIS OF COST AND TIME PERFORMANCE ON THE EAST SURABAYA HOSPITAL CONSTRUCTION PROJECT USING THE EARNED VALUE METHOD

The construction of the East Surabaya Hospital is a multiyear project, starting from 2023 to 2024. The project has a contract value of Rp. This 494,603,098,000 is funded by the Regional Revenue and Expenditure Budget (APBD) of the Surabaya City Government. This research aims to analyze the cost and time performance of the project. The method used is the earned value method. The results of the cost and time performance analysis using the Earning Value method show that the cost performance and time performance of the East Surabaya Hospital Construction in the 22nd (twenty-second) week is considered not good. This result is shown by the Cost Variance value of Rp. - 608,118,565 and Schedule Variance value Rp. - 44,410,784,255. The Cost Performance Index value of 0.996 and the Schedule Performance Index value of 0.76 also shows that the cost and time performance of this project in the 22nd (twenty-second) week is not in good condition.

Community Assistance in Preventing Hypertension Emergencies Through Improving Germas Behavior in The Working Area of Pucang Sewu Health Center Surabaya City

Hypertension is one of the most common and most common heart and blood vessel diseases in the community. Death from hypertension is generally caused because in the early stages people do not understand the early symptoms of emergencies that have an impact on death from hypertension. . Deaths from hypertension can be minimized, among others, by increasing public understanding in preventing hypertensive emergencies through improving Germas behavior by: increased physical activity, consumption of vegetables and fruits, regular health checks and not smoking. In addition, community skills are also needed in measuring and monitoring blood pressure independently in order to be able to carry out early detection of the occurrence of hypertensive emergencies. This community service activity is carried out using lectures, questions and answers and training methods to measure blood pressure independently. The results of the activity were in the form of providing education on the prevention of hypertension emergencies and training on independent blood pressure measurement to 60 people with hypertension in the working area of the Pucang Sewu health center in Surabaya City. Conclusion People understand about the prevention of hypertension emergencies and are skilled in measuring blood pressure independently.