Supply Chain Management Performance Research Articles

Assessment of critical drivers towards sustainable green supply chain performance management

At present, manufacturers are highly focusing on implementing green practices across supply chains due to immense pressure from the government as well as environmental agencies. However, the effective implementation of green practices is not an easy task. Therefore, the present paper aimed to study and analyse a range of critical metrics of green supply chain practices and performance management concerning manufacturing industries in the Indian context. This study scrutinises a range of metrics and sub-elements through a brief review of peer-reviewed journals and interviews with experienced professionals of selected industrial and academic bodies. A total of eight metrics and 31 sub-elements were identified, and they compared against three industrial categories, such as private, government, and semi-government firms. Fuzzy analytical hierarchy process is used to analyse and rank the identified critical metrics. The study suggests supply chain managers that the critical drivers need to be reviewed conscientiously for achieving sustainability in green supply chain practices and performance management.

Assessment of critical drivers towards sustainable green supply chain performance management

At present, manufacturers are highly focusing on implementing green practices across supply chains due to immense pressure from the government as well as environmental agencies. However, the effective implementation of green practices is not an easy task. Therefore, the present paper aimed to study and analyse a range of critical metrics of green supply chain practices and performance management concerning manufacturing industries in the Indian context. This study scrutinises a range of metrics and sub-elements through a brief review of peer-reviewed journals and interviews with experienced professionals of selected industrial and academic bodies. A total of eight metrics and 31 sub-elements were identified, and they compared against three industrial categories, such as private, government, and semi-government firms. Fuzzy analytical hierarchy process is used to analyse and rank the identified critical metrics. The study suggests supply chain managers that the critical drivers need to be reviewed conscientiously for achieving sustainability in green supply chain practices and performance management.

Factors influencing the performance of supply chain management in Saudi SMEs

Factors influencing the performance of supply chain management in Saudi SMEs

Relationship between customer collaboration in supply chain management and operational performance of manufacturing companies

This paper presents the results of empirical analysis on the relationship between customer collaboration practices in supply chain management and operational performance of manufacturing companies. Data were collected between 2013 and 2015 from 304 manufacturing companies in 13 countries across the world in the framework of high-performance manufacturing project. The results of statistical descriptive analysis, correlation analysis and regression analysis indicate that customer collaboration practices have positive relationship with operational performance in terms of quality, cost, delivery speed, on-time delivery and flexibility. This study suggests the researchers and managers to develop and implement a set of customer collaboration practices to improve supply chain management effectiveness.

Sentiment analysis of behavioural attributes for effective supply chain relationships: a fuzzy goal-setting approach

Sentiments expressed through social media can reflect behavioural attributes of trust, commitment, collaboration, and information sharing between or among actors in supply chain management (SCM) relationships. These four attributes are generally considered to enhance SCM performance if each is at a high level. In this study, sentiment mining was undertaken using three different web crawler algorithms focusing on blog, forum, and Twitter sources. After classifying the mined sentiment data, scores were evaluated using a fuzzy model to address uncertainty and ambiguity. The least degree of fit of each attribute and combination of attributes was determined by industry for pharmaceuticals, software, retailing, and healthcare. Results indicate that the importance attributed to levels of interactions for the behavioural attributes necessitated in SCM relationships differs for the industries studied. However, overall, the most consequential attribute seems to be trust between the individuals involved. This work contributes to SCM research through the utilisation of techniques to focus on human attributes for decision making that may improve SCM performance; specifically for the industries studied.

Supply Chain Management Performance of HIV/AIDS Commodities and Factors Affecting It at Health Facilities of SNNPRS of Ethiopia; from the Perspective of Achieving 90-90-90 Strategies.

BackgroundHealth facilities (HFs) need an extensive range of antiretroviral (ARV) drugs and related HIV/AIDS commodities for diagnosis, prevention, and treatment of HIV/AIDS. This study was aimed to assess supply chain management performance from the perspective of achieving 90-90-90 treatment strategy at HFs of Southern Nations, Nationalities and People’s Regional State (SNNPRS), Ethiopia.MethodsFacilities based cross sectional study design in 30 HFs (9 hospitals and 21 health centers) and five pharmaceuticals fund and supply agencies (PFSAs) was conducted. The HFs were selected randomly. Semi-structured questionnaires and observation checklists with logistic indicators assessment tools (LIATs) were used to collect data for HIV/AIDS related services from November 2016 to May 2017. In addition, we used in-depth face to face interview and thematic approach. Quantitative data were entered into Epi-Data version 3.1 and transported to SPSS version 20 to analyze the result. Qualitative data were analyzed using thematic approach.ResultsOnly 9 (30%) HFs had received their orders from PFSA on time from date of report. Average lead time for ARV drugs was 46.4 days in hospitals and 59.2 days in health centers (HCs). Sixteen (60.7%) HFs reported their completed report and requisition format (RRF). From this, 53.3% HFs order was refilled correctly in quantity from that they need. Inventory accuracy rate was 77%. Major HFs, 20 (66.7%) faced at least one-time emergency order for ARV drugs, HIV test kits and viral load (VL) supplies. Whereas, 9 (30%) hospitals and 5 (16.67%) HCs were out of stock two and three times respectively. Sixteen (53.3%) commodities stocked out at least once in six months. Nevirapine (NVP) 10 mg/5 mL in 240 mL was the most stocked out (13 times) for an average 22 days. Uni gold was stocked out (16 times) with average of 34.5 days. Wastage rate was 2.5%. Twenty-five (83.3%) facilities had good storage conditions (>80% to the standard).ConclusionUnsatisfactory data records, stock-outs, interrupted reports, inaccurate inventory and wastage rates were indicators for defective supply chain management of HIV/AIDS commodities. Respective organizations should improve their responsible activities to secure commodities availability.

The effect of corporate entrepreneurship, organizational culture on supply chain management and business performance in chemical industry

The effect of corporate entrepreneurship, organizational culture on supply chain management and business performance in chemical industry

The impact of supply chain quality integration on green supply chain management and environmental performance in Vietnam’s tourism industries

The impact of supply chain quality integration on green supply chain management and environmental performance in Vietnam’s tourism industries

Critical Success Factors of Sustainable Supply Chain Management and Organizational Performance: An Exploratory Study

Indian organisations have started adopting sustainable supply chain management (SSCM) practices but their effectiveness and maturity depends on various factors such as external pressures and organisational internal environment. The research available, as on date, on the factors affecting the adoption of SSCM practices in Indian context is inadequate. This article presents a holistic view of the critical success factors (CSFs) impacting the SSCM process as well as the performance outcome. A conceptual model has been proposed which has been empirically tested by survey data collected from 145 industry practitioners through online and offline survey. The items for the survey were developed based on the literature and inputs received from industry experts. Using structural equation modelling (SEM) technique, the study finds that organisations’ internal environment is very positively associated with SSCM practices in the Indian steel sector. These findings can help the managers to create an awareness as well as favourable conditions within the organisation which facilitates the effective adoption of SSCM practices.

Multi-Agents System Implementation for Supply Chain Management Making-Decision

Supply Chain Management (SCM) is a mutant and complex system which represents a competitive challenge that companies are facing. It aims to optimize the product, financial and information flows, that the company manages with its suppliers, retailers and customers. Existent computing technologies have some faults in complex systems modeling. Nevertheless, research works in multi-agent system (MAS) technology have shown that complex systems can be modeled in order to generate smart and efficient solutions. SCM is considered to be a MAS, where protagonists are represented by different agents. In addition, cooperation between actors in Agent-based SCM has been proven to be an effective mechanism for improving SCM performance. The aim of this paper is to provide a solution for decision-making problems in information systems used in SCM, where each phase in the SC has been developed as an agent allowing communication, coordination and negotiation among the agents to achieve business goals. The proposed MAS will be implemented using a Java Agent Development Framework (JADE) based on specific methods to enhance collaboration in the SCM.

A Systematic Review of Factors Influencing Supply Chain Performance Outcomes

The concept of supply chain management (SCM) is receiving greater attention among academics and organizations and is viewed as a potential source of bottom and top-line growth. Despite the potential for improving organizational performance through supply chain improvements, little scholarly evidence exists in management literature to establish an association between organizational factors and SCM performance outcomes. This paper focuses on an understanding of those factors by providing a systematic review of 21 empirical studies, whereby an evidence-based analysis of the findings from this research indicates that four organizational factors (people orientation, process orientation, information technology, and external environment) are associated with SCM performance outcomes. Although the paper initially sought to identify specific factors associated with successful supply chain outcomes, the evidence led to the importance of a fifth factor, supply chain integration, and its impact on supply chain performance. Moreover, the paper discusses the managerial implications of supply chain integration and identifies the need for improved competency among supply chain managers to further bring supply chain integration to life.

Escalation proposal of supply chain management performance of oil and gas upstream industry in PT. XYZ by using SCOR model approach

Oil and gas industry in Indonesia is one of the industries with the largest contribution for country’s foreign exchange. As recorded in 2014, 12% of country’s budget is from oil and gas industry and able to provide a significant increase in national economic growth. But in the other hand, supply chain performance in this industry shows inconsistencies in each year, especially in PT. XYZ. As one of the largest oil and gas companies in East Kalimantan, Indonesia. As the result, company’s targets are missed oftentimes and have not been able to achieve competitive advantage. Therefore, the purpose of this study is to propose performance improvements in the supply chain of PT. XYZ. This study uses the model of Supply Chain Operations Reference (SCOR) 11.0 which focuses on the attributes of reliability, Analytical Hierarchy Process (AHP), and fishbone in collecting and processing research data. The result shows that the supply chain performance of PT. XYZ. which focused on the reliability attribute is categorized as good, starting from 2012 to 2017. There is 1 indicator that need to be improved and get further control, that is the indicator of percentage of supplier meeting environmental metrics/criteria and fill rate. One means to overcome the problem is by using big data analysis approach, because the approach can analyze big number of data in the Company, whether it’s structured, semi-structured, or unstructured.

Sustainable Supply Chain Management Performance

Sustainable Supply Chain Management Performance

Analysis of Supply Chain Management Performance using SCOR and AHP Methods In Green Avenue Apartments of East Bekasi

This study analyzes the performance of a company's supply chain as measured by an approach using the SCOR method or the Supply Chain Operations Reference. SCOR is divided into 5 basic supply chain management processes, namely plan, source, make, deliver and return. Due to schedule delays of 3%, it is affected by the late delivery of raw materials ordered from suppliers and the quality of raw materials is below standard. Performing a performance measurement approach is also supported by the Analytical Hierarchy Process (AHP) method to determine the weight of each performance indicator and is calculated using the Expert Choice v11 program in this study. The purpose of this study was to determine how much value the PT Adhi Commuter Properti supply chain performance and what performance indicators should be improved. The results of the study resulted in a 75.444 overall supply chain performance achievement score of the GOOD category in achieving total company performance appraisal and priority improvement recommendations of 4 performance indicators that are expected to help improve the company's supply chain performance, namely the fulfillment of raw materials, structures, defective products and demand that the company can fulfill.

An integrative approach to assess environmental and economic sustainability in multi-tier supply chains

Multi-tier supply chain sustainability is paramount to achieve corporate sustainability, due to the significant impacts from organisations beyond the focal firm boundaries and its direct suppliers. However, including environmental considerations within the dominant profit-centric logic of supply chain related decisions is prone to generate sustainability tensions. This work aims to support organisations address tensions between sustainability dimensions by adopting an integrative approach for sustainable supply chain management performance assessment thanks to an innovative eco-intensity based performance assessment method, which achieves a balanced consideration of environmental and economic performance in a weak sustainability perspective. The method, using primary data sourced from actual practice and featuring an indirect multi-tier approach with decentralised responsibilities across organisations, is applied to a case study of a machinery supply chain. The proposed integrative approach can support addressing sustainability tensions in the area of sustainable supply chain management, facilitate sustainable supplier evaluation and identify supply chain hotspots for operational improvement.

Paradoxes in supplier’s uptake of GSCM practices: institutional drivers and buyer dependency

Purpose The purpose of this paper is to investigate the impact of institutional drivers and buyer dependency on green supply chain management (GSCM) practices and performance of suppliers. Design/methodology/approach The authors draw on institutional theory and resource dependence theory to construct a conceptual model than links institutional drivers, GSCM practices, buyer dependency and performance outcomes. The authors test the hypotheses using partial least squares structural equation modeling applied to a sample of suppliers in the Australian manufacturing sector. Findings The results confirm that suppliers develop GSCM practices of green sourcing and eco-design to enhance their performance in response to both coercive forces and voluntary behaviors of their institutional environment. However, buyer dependence of suppliers explains important paradoxes in their uptake of GSCM practices. For example, while the institutional drivers encourage greater adoption of green sourcing by suppliers, increase in buyer dependence in turn reduces the positive performance outcome of green sourcing. Practical implications The authors establish that understanding and assessment of the role of buyer dependency is critical for managers in charge of GSCM practices of their company. This enables practitioners to proactively manage paradoxes resulting from institutional drivers and buyer dependency through an informed decision on the type of GSCM practice to be adopted for effectuating performance improvement. Originality/value The authors provide empirical evidence on paradoxes that curtail performance associated with the uptake of GSCM practices by suppliers moving beyond institutional environment by considering the role of buyer dependency.

The key role of institution pressure on green supply chain practice and the firm's performance

Purpose: This study was conducted to investigate the influence of isomorphism institutional theory on green supply chain management (GSCM) and firm performance by using the structural equation model (SEM) to explain the driving factors of reducing the impact of environmental processes on the firm.Design/methodology/approach: Structural equation model (SEM) to explain the driving factors of reducing the impact of environmental processes on the firm.Findings: Isomorphism institutional factors showed a statistically significant positive effect on GSCM practices. Moreover, GSCM practices showed a statistically significant positive effect on firm performance. Under the literature review, customer pressure and top management support are primary factors to achieve GSCM practices and potential to establish firm performance.Research limitations/implications: First, the common hypothesizes do not provide insight into all the relationships that warrant additional inspection. Second, Thailand manufacturers have experiences pressures from foreign customers and competitors but they have opportunities to learn from them to better improvement GSCM practices.Practical implications: Results may highlight pressure for greening and which more efforts are needed for GSCM practices. GSCM practices generally require more effort due to need for collaborating with customer and competitor. Thailand manufacturers are increasingly confronted with isomorphism institutional pressure to implement GSCM practices.Social implications: It is useful the Thailand government promotes GSCM by creating an awareness of the benefits. GSCM can help to alleviate the question of the followers about implementing GSCM and decrease their risk association with the environmental adoption.Originality/value: Research creates clarity of the relationship between isomorphism institutional pressures, top management support, and performance in Thailand, which is a developing country with environmental investment concerns that affect profits from the operations of the firm.

Supply Chain Analysis of Tourism Social Enterprises in Bejiharjo Tourism Village

Bejiharjo Tourism Village was established as a tourist destination in 2010. The development of CBTIs as a form of community social enterprise is considered important because the company is expected to foster economic, socio-cultural and environmental harmonization. Development of tourist destinations in the village of Bejiharjo is the opposite. Based on an analysis of the performance of tourist supply chain (TSC) management, the level of citizen participation, the number of tourists, and tourism income increased dramatically in the beginning of the growth. However, in recent developments, the level of participation is no longer in line with the number of tourist visits and income. In fact, social companies operate on limited, inefficient management performance, poor tourism services, and tourist disaffection. This is due to the weakness of social companies in managing TSC. The company faces various scarcities and weaknesses in developing strategies and management of each chain. This can be seen from the weak source of empowerment strategy, enterprise management, development and innovation of tourism products and tourist services. Government policies tend to be ineffective, have unclear rules, and are accompanied by difficulties in establishing rules and agreements between companies. The entire process of TSC management has made social companies face conflict among enterprise and landlord and the performance fell sharply. Furthermore, this condition might marginalize and disadvantage the destination. This is a big challenge for the process and purpose of the community social enterprises

Pengaruh Penerapan Enterprise Resource Planning Terhadap Kinerja Supply Chain Management

This study aims to determine the effect of implementing Enterprise Resource Planning (ERP) on the performance of Supply Chain Management (SCM) at PT Latinusa Tbk. The sample used in this study was 100 respondents using a sampling technique in the form of random sampling. The instrument used to collect data is a list of questionnaires in the form of Likert model scale and arranged based on the constructs of various theories. The analytical model used in this study is Descriptive Analysis, Analysis of Structural Equation Model (SEM) with AMOS programs. The results showed that ERP implementation consisting of operational, tactical and strategic benefits had a significant effect on SCM's performance consisting of internal business, external business, customer service, and in cost management of PT. Latinusa Tbk. This can be interpreted, if the ERP implementation has increased, the performance of SCM will also increase.

Investigating the relationship between green supply chain management and corporate performance using a mixed method approach: Developing a roadmap for future research

Global warming and the depletion of natural resources have motivated calls for significant changes in the way organisations produce and deliver products and services. In many countries, mandatory measures, such as carbon taxation, have been introduced to stimulate the greening of supply chains. However, research on the impact of the implementation of green supply chain management (GSCM) practices on corporate performance (CP) is still inconclusive. This study investigates the relationship between (GSCM) practices and (CP) using a sequential mixed methods research design. The study found some key reasons for why GSCM practices failed to impact many of the dimensions of (CP). The majority of them related to issues in implementation of these (GSCM) practices.