Successful Digital Transformation Research Articles

Achieving rapid value and ROI from supply chain visibility while building long-term capabilities

With the recent rapid advances in digital supply chain technologies, companies are investing significant capital in these solutions. So far, however, the results and benefits are falling short of expectations. The current authors have discovered through multiple post-implementation assessments and a detailed survey of senior operations leaders that only 20 per cent of digital supply chain investments return the expected result. By looking deeper into the root causes of these value traps, this paper describes how the authors uncovered ways to improve the probability of successful digital transformation. The paper also examines which technologies are being implemented by companies and discuss how those technologies can help improve supply chain management. In our experience, companies can enhance returns on supply chain investments by adhering to four crucial mantras as part of their digital transformations: 1) quantify the benefit opportunity; 2) build a sustainable digital-focused operating model; 3) align across the enterprise and partners; and 4) prepare the organisation for the needed change. The paper also provides examples of how PwC uses these steps to help increase probability of success and return on investment.

BIBLIOMETRIC ANALYSIS OF DIGITAL TRANSFORMATION SUCCESS

Digital Transformation is a hot and trending topic, and many organizations are trying to learn and implement. Some of them are successful, but there are also those who have not succeeded in carrying out Digital Transformation. There are quite numerous articles and researches on Digital Transformation Success, yet none of them focus on how Successful Digital Transformations Standard should be developed. For this reason, it is necessary to map the articles and research progress on this topic by carrying out a Bibliometric Analysis. We found 76 articles focusing on Digital Transformation Success by “title” published between 1996 to 2022 with search strings (“digital transformation” AND success). With this methodology we identified how authors have made collaborations on this topic and most related significant terms. The present study provides insight and reveals what things have been explored and discussed, and we found a necessity for further research with a purpose of determining a Reliable Standard for Successful Digital Transformation. However, this paper has limitations because it is only based on Google Scholar database.

Digital business transformation adoption in SMEs and large firms during COVID-19

ABSTRACT The COVID-19 pandemic has presented significant challenges for businesses worldwide. Those who recognised the importance of an online presence and transformed their traditional business model into a digital one were better equipped to mitigate the pandemic's negative impacts. However, there is a lack of research on the differences in digital transformation between small and medium-sized enterprises (SMEs) and large firms, as well as the main factors driving this transformation. This paper aims to address this gap by examining the successful digital transformation among these groups (SMEs and Large firms) in the province of New Brunswick, Canada, as a case study. The study uses secondary data from the TechImpact survey to explore the primary factors of this shift for both SMEs and large firms. The study confirms the critical factors identified in the literature, while also revealing new factors specific to each group. For SMEs, these include adopting a digital business model, investing in low-budget social media and e-marketing, recruiting young digital experts, and accessing government grants and subsidies. For large firms, the factors include implementing mass customisation through online channels, providing remote work incentives, using a comprehensive content management system, and prioritising electronic customer relationship management and e-loyalty.

Primary School Management and Culture in Digital Transformation

This paper explores the opinions of managers, teachers and parents on Organizational Values and on management practices in enhancing these values in primary schools in Hanoi during digital transformation. The study involves 356 participants, including managers, teachers, and parents, in various educational primary institutions. By examining the real situation of these values and management practices, this research aims to provide insights into effective leadership approaches that can facilitate successful digital transformation in schools. The findings highlight the importance of aligning management practices with the core values of the school culture to foster a supportive and innovative environment for all stakeholders involved. Implications for practitioners and recommendations for future research are discussed.

Relationship between Agile Maturity and Digital Transformation Success

Digital transformation has become increasingly important for information technology software companies, as it can have a significant impact on the organization's bottom line. However, many companies struggle to achieve success in their digital transformation journey. One of the key challenges that organizations face is the lack of agility. Organizations need to develop their agile maturity levels in order to achieve their desired results. This paper investigates the relationship between agile maturity levels and digital transformation success in information technology software companies. The study also examines the key agile practices that contribute to digital transformation success. A descriptive study was conducted on different software companies. 100 employees working on agile projects were given a survey, and the responses were examined using the SPSS software. In addition to the quantitative data, the study also conducted qualitative interviews with 10 professionals who have implemented agile transformation in their organizations. The findings of the study suggest that there is a significant positive relationship between agile maturity levels and digital transformation success. The correlation analysis revealed a strong relationship between the three agile maturity dimensions (self-organized team, agile project management, and test-driven development) and digital transformation success. It also showed a moderate relationship between the six agile maturity dimensions (performance management, defect prevention, customer availability, requirement management, collaborative development, and regular delivery) and digital transformation success. The paper also found that the key challenge that organizations face in their digital transformation journey is the lack of clarity around the goals of the transformation. The results of the paper have practical implications for agile practitioners and organizations in identifying the order of key areas of agile maturity and activities that should be introduced to achieve a successful digital transformation journey.

DIGITAL TRANSFORMATION IN MASTER’S PROGRAMS

The Covid-19 pandemic has accelerated the need for successful digital transformation in master's programs, particularly in the realm of e-learning. This article explores the importance of a needs-centered approach in navigating this transformational journey amidst the challenges posed by the pandemic. By understanding and addressing the evolving needs of students in a remote learning environment, educational institutions can effectively leverage digital technologies to deliver high-quality education. The article presents a comprehensive framework for digital transformation, emphasizing the evaluation of student needs and objectives as the starting point. Strategic planning, resource allocation, and timeline development are crucial for the seamless integration of digital tools into the curriculum, taking into account the unique challenges imposed by the pandemic. Faculty and staff training and development play a pivotal role in equipping educators with the skills necessary to facilitate effective online instruction. The adoption of suitable technologies and platforms is explored within the context of e-learning, considering factors such as scalability, security, and user experience. The needs-centered approach highlights the importance of personalized learning experiences to cater to individual student requirements, ensuring engagement and achievement in the virtual classroom. Continuous monitoring, evaluation, and improvement are paramount during the digital transformation process, particularly in the context of the pandemic. Gathering feedback from students and educators allows institutions to adapt and refine their digital initiatives to optimize learning outcomes. Effective change management strategies, including clear communication, robust support systems, and stakeholder engagement, help navigate the challenges presented by the sudden shift to remote learning. In conclusion, a needs-centered approach is crucial for successful digital transformation in master's programs, especially in the face of the covid-19 pandemic. By prioritizing student needs, aligning strategies with remote learning requirements, and leveraging digital tools effectively, educational institutions can ensure the continuity and quality of education. This article provides insights and guidance for institutions seeking to navigate the digital transformation journey in the context of Covid-19, empowering them to deliver exceptional e-learning experiences and prepare students for the future of education.

COMPARATIVE CHARACTERISTICS OF THE MANAGERIAL AND ECONOMIC ASPECTS OF DIGITAL BUSINESS TRANSFORMATION

Digital transformation is a key element of modern business that impacts its management and economic development. The article is dedicated to the analysis of the essence and importance of digital transformation in the context of managerial and economic aspects. The key factors and manifestations of digital transformation in the business environment are studied, particularly its impact on business models, internal work processes and interaction with consumers. It has been determined that new digital platforms and services can create innovative ways to generate revenue and attract new customers. The article focuses on strategic planning as a necessary stage before the implementation of digital transformation. Before implementing digital initiatives, it is extremely important to conduct an analysis, clearly define goals and objectives, and understand how they will be integrated into the overall development strategy of the company. The study confirmed that leadership plays a critical role in the process of implementing technology initiatives. The effective contribution of leadership involves its active engagement in this process, facilitating the adoption of well-founded strategic decisions, and providing the necessary resources for the successful realization of initiatives. The article emphasizes that successful digital transformation requires not only technological changes, but also cultural ones, corporate culture should be aimed at accepting changes and being ready to adapt to the new digital environment. Research shows that successful implementation of digital initiatives requires employees to develop new skills, as well as flexibility and readiness for constant change, not only for IT professionals, but also for all levels of staff. The article highlights the significance of collaboration and partnership in modern business during digital transformation, emphasizing the opportunities presented by digital technologies to enhance interaction with partners and increase the efficiency of business processes.

Implementation of an Industry 4.0 Strategy Adapted to Manufacturing SMEs: Simulation and Case Study

Quebec’s small- and medium-sized enterprises (SMEs) in the manufacturing field are facing a major challenge: implementing a successful digital transformation in an increasingly competitive world, with a labor shortage and customer demand for highly customized products. Technology is a leading solution for improving competitiveness. However, the tools and subsidies available offer little in terms of results for these companies, which have neither the prerequisites nor the resources to successfully carry out their digital transformation. This research aims to develop an adapted Industry 4.0 strategy for manufacturing SMEs reorienting themselves toward mass customization. It seeks to demonstrate that agility and modular design are prerequisites, and it advocates for individual assessments as success factors. The research presents the development of such a strategy for manufacturing SMEs. A case study in the form of action research, combined with a simulation-based experimental design based on a sample of one Quebec manufacturing SME, serves to validate the implementation of the adapted strategy. This research emphasizes the importance of lean, agility and modular design concepts and of individual assessment for successful Industry 4.0 implementation in SMEs. Future research could systematize modularity management in the Industry 4.0 era to boost SME competitiveness.

Four Considerations for Successful Digital Transformation

Four Considerations for Successful Digital Transformation

Health literacy for the prevention of noncommunicable diseases–health sciences students’ perception

Abstract Background World Health Organization highlights the importance of health literacy development for noncommunicable diseases (NCDs) prevention and control. NCDs were recognized by the 2030 Agenda for Sustainable Development as a major challenge. The aim of our research is to explore health sciences students’ perception on the role of health literacy, digital health literacy and NCDs risk factors, related to their prevention. Methods A cross-sectional survey was conducted among 210 first year students from the Faculty of Medicine and the Medical College in Medical University-Sofia, Bulgaria. An anonymous questionnaire distributed among students and all respondents participated voluntarily. Data was collected during January 2023. A descriptive statistical method was used to analyze the data collected. Results Among respondents the majority 83,7% stated that promoting health literacy is an approach to promote the prevention of NCDs while 88,2% of them considered very important or important the role of digital health literacy among medical and non-medical professionals for NCDs prevention. Data collected show that a significant percentage (81,5%) among participants reported the necessity of interdisciplinary initiatives as an action to promote health literacy. In addition, more training on NCDs risk factors was pointed as essential by 82,0% of the students. Conclusions It appears very important for the future health professionals to develop health literacy on and be familiar with the risk factors associated with NCDs. That could lead them to gain confidence, and be more effective in health issues related decision making. Special attention should be given the digital tools and instruments, as they can significantly contribute for the health literacy improvement. An interdisciplinary approach can provide the environment to optimize access to health information, and support health and well-being of individuals and communities. Key messages • Both health professionals to build capacity on health literacy improvement, and the population to directly engage, need interdisciplinary actions, focused on NCDs control and prevention. • The successful digital transformation of health services, requires digital competencies and skills. They are the major components for digital health literacy, that supports health and wellbeing.

ЦИФРОВЫЕ МАРКЕТИНГОВЫЕ ТЕХНОЛОГИИ И ИХ ПРИМЕНЕНИЕ В СОВРЕМЕННЫХ БИЗНЕС-МОДЕЛЯХ

he article describes the main approaches to understanding the digital transformation of business models. The components of successful digital transformation are: the development of an integrated business strategy, the digitization of the operating model, the search for new ways for growth and the coordination of factors that make transformation possible. Digital transformation is accompanied by strong changes in marketing: marketing personalization, network effects, customer involvement in marketing activities. Digital marketing technologies become more and more popular, for example: special software products (CRM systems, ERM systems), social networks, websites, digital platforms, cloud services, digital products and services based on artificial intelligence. Were also identified the main trends in the development of digital marketing technologies among Russian companies. Achieved results allow to propose recommendations for expanding the use of digital marketing in Russian business.

Insights into Digital Transformation Adoption in State-Owned Organizations: A Study from Vietnam

Digital transformation is a critical imperative for organizations worldwide, transcending industries and sectors. This study focuses on the context of state-owned organizations in Vietnam, investigating the key factors influencing the adoption of digital transformation initiatives. The research explores the roles of Perceived Usefulness (PU), Perceived Ease of Use (PEOU), and Willingness to Change (WC) in shaping the adoption process. The study employs a quantitative research design, utilizing a structured questionnaire to collect data from 200 managers and staff members in 20 state-owned organizations that have implemented digital transformation. Statistical analysis, including Partial Least Squares Structural Equation Modeling (PLS-SEM), is employed to test the proposed hypotheses. The findings reveal significant relationships between these key factors and digital transformation adoption. Both PU and PEOU have a positive and significant impact on DTA, indicating that when employees perceive digital tools as beneficial and user-friendly, they are more likely to embrace digital transformation. Moreover, a positive relationship between PEOU and WC highlights the importance of user-friendly technologies in fostering employees' willingness to change. Furthermore, the study underscores the mediating role of WC in amplifying the impact of PU and PEOU on DTA, emphasizing the significance of cultivating a workforce open to change in driving successful digital transformation. These findings offer theoretical insights into the digital transformation adoption process in state-owned organizations and provide practical implications for organizations seeking to navigate the complexities of digital transformation in a rapidly evolving technological landscape.

The impact of the artificial intelligence industry on the number and structure of employments in the digital economy environment

This study endeavors to examine the intricate impact of the industries related to artificial intelligence (AI) on both the quantity of labor employment in terms of quantity and the evolving structure of the job market. The study constructs a mechanism and theoretical model to elucidate labor employment dynamics and structural transformations within the AI industry. The research findings reveal discernible trend in China's labor force characterized by a heightened emphasis on education and increased employment opportunities. This study makes a substantial contribution to the field by constructing innovative mechanisms and theoretical frameworks that facilitate a profound comprehension of the intricacies surrounding labor employment and structural changes in the AI industry. This comprehension is grounded in an analysis of the prevailing employment quantity and structure. This study is underpinned by an examination of employment distribution across diverse industries and a meticulous analysis of the workforce's skill diversity. By thoroughly analyzing China's digital economy policies and the strides made in digital technologies, the study formulates a set of recommendations aimed at fostering national economic growth and achieving successful digital transformation. The primary innovation of this study resides in its exploration of the impact of the AI industry with respect to China's labor employment structure through the lens of a Marxist theoretical perspective. Consequently, the study extends both innovative significance and practical value.

Building Information Modeling Technology Capabilities: Operationalizing the Multidimensional Construct

The identification and leverage of the Building Information Model (BIM) technology are at the core of the successful digital transformation of the construction industry. However, due to its ability to integrate with various digital technologies and platforms, facilitating the digital and sustainable construction of the entire lifecycle of a building, BIM technology cannot be simply defined and operationalized with a single dimension of the construct. Based on the importance of multidimensional structures called for in the viewpoint of existing research and the resource-based view, we develop a second-order construct model to measure BIM technology capabilities. We define and operationalize the BIM technology capabilities, based on theory, as a reflective–reflective higher-order construct by developing and validating a 17-item scale that captures three first-order constructs. The measurement model results show strong reliability, dimensionality of the first-order measurement model, convergent validity, and discriminant validity. The multidimensional structure and instrument provide researchers with an opportunity to test the theories about the antecedents and outcomes of BIM technology capabilities, as well as the process and conditions.

Digitalization in Global Trade: Opportunities and Challenges for Investment

This paper explores the evolving landscape of global trade and customs in the context of digitalization and the opportunities and challenges it presents for investment. The rapid advancement of technology and the digital revolution have significantly transformed the way businesses engage in international trade, leading to increased efficiency, streamlined processes, and enhanced global connectivity. However, these advancements also bring forth new complexities, such as cybersecurity risks, data privacy concerns, and regulatory compliance issues. We examine the key areas where investment in digital technologies can drive innovation, efficiency, and competitiveness in global trade and customs. It discusses the potential benefits of implementing technologies such as blockchain, artificial intelligence (AI), Internet of Things (IoT), and cloud computing in areas like supply chain management, customs compliance, trade finance, and risk management. The paper also explores case studies and real-world examples of successful digital transformation initiatives in the global trade and customs domain. The study emphasizes the importance of strategic investment in digital technologies as a means to unlock the full potential of global trade and customs. It provides insights and recommendations for policymakers, industry stakeholders, and investors on navigating the evolving landscape, seizing opportunities, and mitigating risks associated with digitalization in the realm of international trade and customs. Global trade, Customs, Digitalization, Investment, Blockchain, Artificial Intelligence, Supply chain management, Risk management, Cybersecurity

Transformation of approaches in teaching information technologies to engineering students

Transformation of approaches in teaching information technologies to engineering students

Evaluation of Digital Development Based on the International Digital Economy and Society Index 2020 Data

Digitalization and technological advances develop together with our society. The European Commission intends to monitor this development using the International Digital and Society Index (I-DESI) and provide an objective comparison of the participating countries. This comparison of the counties can be an important part of the roadmap of digital transformation for companies and other participants in the market. The aim of this study is to further analyze the 2020 data of I-DESI using multivariate statistical methods not included in the official report. Our objective is to show whether there are differences between the EU and non-EU countries (discriminant analysis, variance analysis), whether the dimensions of the I-DESI index are overlapping (correlation analysis, factor analysis), and whether different country groups can be formed (cluster analysis). Answering these questions, we can give a useful tool to companies for a more successful digital transformation.

The great wave: The increasing demand for digital competence within the public sector

The increasing diffusion of digital government has led to numerous reports on both significant progress and failure in terms of digital transformation. Previous research highlights the role of digital competence as a pre-requisite for successful digital transformation, yet few studies have addressed the actual state of digital competence demand in the public sector. We study the development of digital competence demand in the Swedish public sector for the period 2006–2020. Utilizing a complete, open dataset of all job postings, we find that the digital competence demand in public sector recruitment has significantly increased. At the same time, the public sector lags behind the private in terms of digital competence demand. These findings are discussed from the perspectives of both the need for further research into human resource-related aspects of digital government and the national digital government policy. We also discuss the potential impact of disruptive events such as the COVID-19 pandemic and the 2009 financial crisis on digital competence demand.

Managing digital transformation in a global environment: The role of national culture

In today's fast-changing business environment, digital transformation has become an essential strategic imperative for companies seeking to maintain a competitive edge. However, research on the effect of national culture on digital transformation is lacking. This study seeks to address this gap by investigating the effect of national culture on digital transformation, with a focus on the mediating role of digital competencies and information system management practices, as well as the moderating effect of leadership. 250 managers and employees with digital transformation experience across various industries in Saudi Arabia were surveyed. Structural equation modeling (SEM) was employed to analyze and test the research hypotheses. The findings demonstrate that national culture significantly affects digital transformation, with digital competencies and information system management practices acting as mediators. Furthermore, the study discovered that leadership plays a moderating role in the relationship between national culture and digital transformation. The positive impact of national culture on digital transformation is amplified when there is a transformational leadership style in place. These insights hold significant implications for organizations embarking on digital transformation initiatives, emphasizing the importance of fostering a culture encourages digital innovation and risk-taking, investing in digital capabilities and effective information system management, and nurturing transformational leadership to drive successful digital transformation efforts.

How to Develop Organizational Forms for a Successful Digital Transformation? Findings from Two Case Studies

AbstractPrevious research has increased our understanding of individual digital transformation (DT) activities, roles, responsibilities, and related dilemmas, yet a comprehensive insight is missing with respect to the organizational forms that are most appropriate for developing the capabilities needed for successful DT. The purpose of this paper is to identify the main organizational characteristics and organizational forms for a successful DT and to identify influential factors that impact decisions about suitable organizational forms. Drawing on two case studies, we look at how companies can develop digital capabilities through different configurations of organizational forms. Findings show that decisions on organizational forms have to be influenced by digital culture, IT department’s role, and the goals of DT. Moreover, top management leadership is more important than a formal digital strategy, and DT projects must be executed by coordinated interdisciplinary teams. The presented research offers a comprehensive insight on how companies can develop digital capabilities that enable a successful DT by developing their organizational forms, i.e., by combining the different DT actions, actors, their roles and responsibilities, their interplay, implementing DT strategies, and combining the design of digital software solutions with the design of organizational routines and practices.