Implementation of an Industry 4.0 Strategy Adapted to Manufacturing SMEs: Simulation and Case Study

Abstract

Quebec’s small- and medium-sized enterprises (SMEs) in the manufacturing field are facing a major challenge: implementing a successful digital transformation in an increasingly competitive world, with a labor shortage and customer demand for highly customized products. Technology is a leading solution for improving competitiveness. However, the tools and subsidies available offer little in terms of results for these companies, which have neither the prerequisites nor the resources to successfully carry out their digital transformation. This research aims to develop an adapted Industry 4.0 strategy for manufacturing SMEs reorienting themselves toward mass customization. It seeks to demonstrate that agility and modular design are prerequisites, and it advocates for individual assessments as success factors. The research presents the development of such a strategy for manufacturing SMEs. A case study in the form of action research, combined with a simulation-based experimental design based on a sample of one Quebec manufacturing SME, serves to validate the implementation of the adapted strategy. This research emphasizes the importance of lean, agility and modular design concepts and of individual assessment for successful Industry 4.0 implementation in SMEs. Future research could systematize modularity management in the Industry 4.0 era to boost SME competitiveness.