Thematic Content Research Articles

“Where You Go I Will Go and Where You Stay I Will Stay”: How Exegetical Poetry Enriches Our Understanding of Ruth 1:16–17 and 1:20–21

It is easy to underestimate Ruth. The story is short and sweet, in elementary Hebrew, about a loyal and obedient daughter-in-law, or so we have been led to believe. The book and its eponymous character are surprisingly complex. Although Ruth is an exemplar of Hebrew narrative, it contains two poetic insertions in the first chapter. Literal translations lose the poetry, and poetic translations are less faithful to the original language. Ruth has been chosen for road-testing a range of hermeneutical approaches, and here is one more. This paper approaches these poetic insertions and, indeed, the book of Ruth, as poetry and explores a new method for examining and interpreting Hebrew poetic texts, namely, exegetical poetry. I pay particular attention to poetic devices—parsing for parallelism, alliteration, and other poetic elements—and explore their significance. As I translate and exegete, I compose poetry reflecting the form, content, and theological themes of the Hebrew poetry through the use of similar English devices, imagery, and mood. The result is an amalgam of showing through exegetical poetry and telling through prose commentary, enriching our understanding of the characterization of Ruth and Naomi, and the relationship between these poetic insertions and the broader narrative.

“It’s Traumatic for All of Us”: A Qualitative Analysis of Providers Caring for Seriously Ill Veterans With Surgical Conditions

Objective: We aimed to characterize sources of moral distress among providers in the context of surgery. Background: Moral distress is defined as psychological unease generated when professionals identify an ethically correct action to take but are constrained in their ability to take that action. While moral distress has been reported among healthcare providers, the perspectives of providers working in surgery specifically are not often explored and reported. Our study was developed from an overarching effort to investigate end-of-life care for seriously ill patients with surgical conditions. Methods: Using convenience sampling, we conducted 48 semistructured interviews with providers who provide high-intensity care (eg, surgeons, anesthesiologists, intensivists, and midlevel providers) for seriously ill patients with surgical conditions across 14 Veterans Affairs hospitals. Interviews were analyzed iteratively using thematic content analysis. Results: Providers described clinical encounters that generated moral distress while caring for seriously ill patients with surgical conditions: (1) difficulties in conflict resolution with and among patients and families; (2) specific types of patients or situations; (3) systemic factors hindering appropriate end-of-life care; (4) surgical culture and expectations of the surgeon’s role. Conclusions: Providers caring for seriously ill patients with surgical conditions report emotions and reactions consistent with moral distress. Our study highlights important triggers for providers and hospital systems to identify and address throughout a surgical provider’s training and career.

Exploring the Caregiver Experiences of Symptom Management in Children With Cancer: A Qualitative Systematic Review

ABSTRACTAlthough caregivers of children with cancer play an instrumental role in managing their child's symptoms, the impact of their own experiences or perspectives is under‐explored. Understanding these factors is essential as they influence caregiving behaviors and overall well‐being. This qualitative systematic review addresses this knowledge gap by synthesizing existing research on caregiver's experiences. The review is reported according to the Preferred Reporting Items for Systematic Reviews and Meta‐Analyses guidelines. Two reviewers utilized Rayyan to screen titles and abstracts retrieved from comprehensive keyword searches of five databases including CINAHL, APA PsycINFO, Embase, and MEDLINE. Databases and bibliographies were hand‐searched for additional articles. One reviewer completed full text assessment and data were extracted into an Excel spreadsheet. The Quality Assessment with Diverse Studies tool was used to appraise included studies. Thematic content analysis was used to synthesize findings, which are presented narratively. Twelve articles are included, representing the experiences of 597 caregivers, most of which (83%) were undertaken in high‐income nations. Quality appraisal scores indicated all studies were of moderate to robust quality. Three main themes were identified including: (1) caregivers as protectors in their role, (2) normalization of symptoms yet they remain disrupting, and (3) communication between the caregiver and child. Findings emphasize the importance of formalized information provision and education to better support caregivers in managing their child's cancer‐related symptoms. Nurses are uniquely positioned to provide this essential support thereby improving the quality of life for both caregivers and children.

Factors Favoring the Adoption of Green Finance by Financial Institutions In Dakar: An Exploratory Study

As with any organization, financial institutions, particularly in Dakar, play a crucial role in low-income and emerging economies by mobilizing capital and investing in climate change mitigation. Drawing on neo-institutional theory, this exploratory study aims to understand and identify the factors that may influence the adoption of green finance by banks in Dakar. To achieve this, interviews were conducted with five (5) bank CEOs and three (3) solar energy stakeholders (bank clients), and the data were analyzed using thematic categorical content analysis. The findings, based on the interviewees’ responses, reveal that top management support, proactive institutional strategies, capacity building, incentive policies, market share development, allocation of funds to green projects, and the digitization of banking services are likely to influence the adoption of green finance by banks in Dakar. Furthermore, the direct involvement of monetary and regulatory authorities, through the development of specific regulations that encourage financial institutions to adopt green finance, is essential.

Unmet Needs of Children and Young Adults With ADHD: Insights From Key Stakeholders on Priorities for Stigma Reduction.

Individuals with ADHD continue to face stigma, which can negatively impact their access to, adherence to, and quality of mental health services, as well as their overall wellbeing. Perspectives of various stakeholders regarding priorities for stigma reduction remain underexplored. This study explores young adult, parent, teacher, and mental health care professional perspectives on unmet needs of children and young adults with ADHD in the Netherlands, in the context of stigma reduction. A total of 24 respondents participated in seven small focus group discussions (FGDs). The FGDs facilitated in-depth discussions exploring stakeholder group perspectives on unmet needs of children and young adults with ADHD in educational, professional, and social settings. Data was analyzed using thematic content analysis. Three thematic categories of unmet needs were identified: (1) a lack of awareness, knowledge, and understanding of ADHD; (2) insufficient personalized approaches in education and health care; and (3) limited accessibility of information and support services. Within theme 1, respondents primarily highlighted the importance of improving education for primary school teachers and mental health care professionals. Theme 2 underscored the need for increased capacity for personalization and attention to the sociopsychological factors of ADHD, alongside recognizing strengths. Theme 3 emphasized the need for easy access to reliable information and mental health care, including peer networks, as well as proper follow-up and continuity of care. Findings highlight the need for improving our understanding of ADHD as a complex biopsychosocial condition, which requires specific adjustments in education and mental health care. Interventions to improve support and disrupt stigmatization should meet diverse needs, incorporate multi-level strategies, and involve key stakeholders.

“I Was Broken and Still Had to Stay Strong. I Cannot Be Weak”

Background: The challenging transition to parenthood affects both mothers and fathers; yet, the strain intensifies with a premature birth in the neonatal intensive care unit (NICU), underscoring the importance of acknowledging and addressing potential differences in parental roles. Purpose: This paper aimed to investigate how parental role conflicts among mothers and fathers of preterm-born infants hospitalized in German NICUs manifest and investigated potential parental resources. Methods: Twenty-four participants, 17 mothers, and seven fathers of very low birth-weight infants were interviewed. A thematic content analysis was performed at a semantic level. Results: Fathers feel pressured to fulfill the role expectations, often leading to the suppression of paternal feelings and needs. For mothers, deviating from societal expectations regarding their expressive roles can be distressing, as they worry that such deviation might hinder their infants from having a successful start in life. Consulting with healthcare professionals shows to ease challenges for both parental roles. Implications for Practice and Research: Maternal and paternal challenges are often rooted in expectations placed on their societal roles. Highlighting these challenges can be essential for increasing awareness and effectively addressing them. Tailored nursing practices may have the potential to facilitate individuals’ navigation of uncertainties and fulfillment of caregiving roles.

Understanding community resilience during the drinking water contamination event on Oahu, Hawaii, 2021-2022: a mixed mode approach.

A petroleum leak into the Joint Base Pearl Harbor-Hickam water system on Oahu, Hawaii in November 2021 contaminated the drinking water of approximately 93,000 users, causing many to relocate for months. Perceptions of health and wellbeing were captured using the Centers for Disease Control/Agency for Toxic Substances and Disease Registry (CDC/ATSDR) Assessment of Chemical Exposures (ACE) cross-sectional survey in collaboration with the Hawaii Department of Health (HDOH). Responses from the ACE online survey of community members, businesses, schools, health care and veterinary care organizations during the contamination event, containing quantitative questions and qualitative information from an open text field, were analyzed. Separately, a qualitative key informant questionnaire was administered to community establishments. Thematic content analysis was used to analyze and identify prominent themes from the ACE open text field and the key informant responses that were triangulated by the quantitative data when the themes aligned. Six major themes of disruption, communication, trust, stress, support, and ongoing needs were identified. Burdensome logistics from obtaining alternate water, negative financial impacts from relocation or losing business, distrust of information, perceived lack of support from response entities and uncertainty of long-term health impact caused significant disruption, stress and mental health. Individuals reported needing water, shelter, and mental health care while establishments wanted financial reimbursement and a resolution. The findings show that environmental disasters have significant disruptive and mental health impacts from stress. Identified themes can inform and improve emergency response and communication strategies and increase trust with community members during and after large chemical exposure events.

Innovative Strategies of Tertiary Music Teachers in Teaching Musically-Challenged Students

This study focuses on the innovative strategies that tertiary music teachers (specialist music teachers and experts) employ to help musically-challenged students. Those who have trouble with rhythm, tonal acuity, music theory, and musical aptitude are operationally referred to as musically-challenged. Ten participants were selected through purposive sampling and responded to the interview questions using an interview guide. Thematic analysis was conducted on their responses to generate codes and themes in this investigation. This is a single case study that draws from constructivist and behaviourist learning theories. To help students who have difficulty with music, music and its related components should be valued as an essential part of the curriculum. Devoted teachers should authentically demonstrate all of the subject's contents using innovative teaching strategies, allowing students to immediately grasp the values to be inspired and confident in the subject. As a result, strategies such as identifying the weaknesses of the learners, informal instruction, collaborative learning, repetition, positive reinforcement in learning, technology integration, and patience have proven to be effective solutions to the case being studied.

Sociological education in Russia: content diversity and institutional limitations

Sociological education in Russia continues to develop under the conditions of constant changes occurring both on its external contour and within the sociological educational community. Statistical data allow us to assert that the decline in SCC and the number of students has stopped in the last five years; moreover, there has been an increase in the contingent of sociology students. There has been a sharp decline in sociological education in non-state universities, the share of students studying on a part-time and contractual basis. The ratio of full-time and part-time education in Bachelor’s degree amounted to 86 and 14%, respectively, in Master’s degree 88 and 12%. Special attention is paid to the most acute problem related to the development of draft FSES HE 4 and the probable transition to it in the near future. In the most unfavorable forecasts, sociology education is seriously threatened by the loss of identity. In order to understand the most acute problems that prevent sociological education from being positioned as an integral, established educational process, the curricula of 49 universities that implement sociology training programs were studied. The sample included universities from the RAEX ratings — the subject rating for sociology and the top-100 best universities in Russia, as well as from the Interfax rating of the top-100 universities in Russia. Correlation of the profiles declared by universities with their subject content, as well as blocks of general sociological and special sociological disciplines with blocks of selected instrumental disciplines, practices, socio-humanities and general professional disciplines allowed us to identify a number of features and trends in the implementation of educational programs for training sociologists. As a result, two tendencies were revealed: one is the emergence of signs of the emerging unification of educational programs in sociology, which occurs in the implementation of the profile “Sociology” in classical universities, and the other is the mass implementation of unbalanced educational programs that contain obvious bias towards a certain block of disciplines and do not provide a full-fledged implementation of the declared profile.

THE REPRESENTATION OF DIDACTIC MUSICAL GAMES IN THE CURRICULA AND TEXTBOOKS OF MUSICAL CULTURE IN CLASSROOM TEACHING

The representation of didactic musical games in current classroom teaching curricula and Musical Culture textbooks is the focus of this research. Didactic musical games are activities with specific rules and defined educational goal. Through these games, students unconsciously master various melodic and rhythmic concepts while developing their musical abilities. Due to their educational potential, these games are valuable tools for acquiring knowledge and developing skills in the teaching of Musical Culture. In this regard, the goals and tasks of this research are to determine the extent to which didactic musical games are included in the curricula and Musical Culture textbooks. The results indicate that these games are sufficiently represented in relation to the content of the Musical Culture subject. However, it is necessary to more precisely categorize certain musical games, such as singing games, those with instrumental accompaniment, musical dramatizations and didactic musical games. Additionally, we find it essential to provide specific didactic-methodical instructions for implementing these games in the curricula.

Rethinking content design for Small 3cp Units

A new early childhood course at the University of New England (UNE) has been developed with a combination of 3cp and 6cp units. The 3cp units were developed with consideration to the UNE early childhood student cohort. Research on current early childhood students indicated that they are working full time alongside their studies in early childhood environments, and they can find the transition from TAFE to University difficult. The course was designed so that students started their degree with the 3cp units, with the aim to build their confidence and competence in academic skills, and include relevant and practical content that could be applied within their early childhood context. The purpose of this pecha kucha is to provide an example of practice in development of smaller credit point units across a whole course. The learning design team and early childhood team at UNE worked collaboratively on the new course design. As the early childhood team had a full-time teaching load while content development was also a priority, early childhood researchers were engaged to write content. We wanted to design the 3cp units with a consistent approach across the course and with a similar pedagogical flavour. Traditionally, we also noticed that when creating unit content and assessment, content writers often focused on the ‘hours’ model of developing to 150 hours per unit (for a 6cp unit). The challenge was to consider the right amount of content for 3cp units for our student audience. We needed to shift thinking from the ‘hours’ model to ensure that the development of 3cp content was led by the learning outcomes and assessment requirements, with content being scaffolded into this, also known as backwards design (Davis et al., 2021). McEwan et al. (2023) identify that in academic development and curriculum design, it is necessary to provide a balance between theory and practice. So, we developed a guidance note for staff who were writing content, and a corresponding template in which to develop the content. The guidance note encouraged staff to think differently from the hours model, and encouraged content writers to think practically about the various tasks they were asking students to complete. For example, we researched average reading speeds in online environments and how this may impact the length of time to read and comprehend topic notes. We also developed a consistent structure for content within the 3cp units that we thought would be reasonable. This was the starting point for content writers to develop content. The benefit of this is that most 3cp units have approximately the same amount of content and number of topics, aiming to create a consistent student experience. We are currently conducting research to determine the effectiveness of the 3cp units, and if they are targeted appropriately for students to help them transition from TAFE to University, and if they find the workload too much or too little. This research may also be relevant for the development of other short courses in higher education institutions.

Organic food consumption at casual and fine dining restaurants in the Uk: Restaurant managers’ perspectives

This research explores the phenomenon of organic food consumption in UK restaurants from restaurant managers’ perspectives. The research collected primary and secondary data. Primary data was collected from restaurant managers and secondary data was collected from restaurant websites, menus and social media platforms. Twelve semi-structured interviews were carried out with restaurant managers in London. Thematic analysis and content analysis were adopted to analyze the qualitative data. Findings: From the viewpoints of restaurant managers, there is a growing organic dining trend and rising consumer demand for organic. The trend towards organic food consumption in UK restaurants is influenced by a number of substantial factors. Consumer health concerns and prices were identified as significant factors influencing diners’ behavior towards organic food in restaurants. Media coverage of the benefits of organic food, including taste and quality, are key influencing factors. Restaurant operations including social media engagement, and availability of organic and labelling practices are important determinants. These factors were all identified as significant in terms of understanding diners’ organic consumption behavior in restaurants. Being one of the first attempts to explore the factors influencing organic consumption behavior in restaurants in the UK from the perspective of restaurant managers

Topic modeling and content analysis of people's anxiety-related concerns raised on a computer-mediated health platform.

About one in four Chinese people might suffer or have already suffered from anxiety conditions, with a lifetime prevalence rate of 4.8%. However, many of those who could have benefited from psychological or pharmacological treatments fail to be recognized or treated due to the lack of timely recognition and accurate diagnosis. This study used a topic modeling approach to explore people's anxiety-related concerns raised on a computer-mediated Chinese health platform, YOU WEN BI DA (questioning and answering), to provide implications for accurate diagnosis, targeted education, tailored intervention, and informed policy-making in the course of addressing this condition of public concern. First, we extracted data from YOU WEN BI DA between May 2022 and February 2023. After cleaning the extracted data both using the Python text processing tool spaCy and manually, we ascertained the optimal number of topics by drawing on the coherence scores and used latent Dirichlet allocation (LDA) topic modeling to generate the most salient topics and related terms. We then categorized the topics ascertained into different classes of themes by plotting them onto a 2D plane via multidimensional scaling using the pyLDAvis visualization tool. Finally, we analyzed these topics and themes qualitatively to better understand people's anxiety-related concerns. 5 topics with different overall prevalence were ascertained through data analysis. Topic 2 (tinnitus phobia-incurred concerns, n = 639) is the most popular dominant topic, occurring in 25.1% of the 2545 collected concerns, closely followed by Topics 1 (neurosis-incurred concerns, n = 512;) and 3 (sleep, dyskinesia, bipolar, cognitive, and somatic disorders-incurred concerns, n = 619), which appeared in 20.1% and 24.3% of the 2545 concerns respectively. Topic 5 (social phobia-incurred concerns, n = 428) ranks as the fourth most popular dominant topic, showing up in 16.8% of the 2545 concerns. Topic 4 (autonomic nerve dysfunction-incurred concerns, n = 347) accounts for 13.6% of the 2545 concerns. The t-distributed Stochastic Neighbor Embedding analysis reveals partial similarities between Topics 2 and 5 as well as between Topics 4 and 5 because many concerns involved in Topics 2 and 5 pertain to people's psychological status of fear and anxiety and the relief and dispelling of such symptoms through medication, and many concerns involved in Topics 4 and 5 relate to people's worries about the negative impact on their nerves and the adjustment and conditioning of such effects through medication. This was the first study that investigated Chinese people's anxiety-related concerns raised on YOU WEN BI DA using the topic modeling technique. The automatic text analysis and complementary manual interpretation of the collected data allowed for the discovery of the dominant topics hidden in the data and the categorization of these topics into different themes to reveal the overall status of people's anxiety-related concerns. The research findings can provide some practice implications for health and medical educators, practitioners, and policy-makers to make joint efforts to address this common public concern effectively and efficiently.

The impact of stroke support groups on stroke patients and their caregivers

Background: Stroke survivors often face multifaceted challenges encompassing physical, psychological and social aspects of health during their recovery journey.Aim: To explore the impact of stroke support groups on stroke patients and their caregivers in Kenya.Setting: The study was conducted in eight Kenyan county referral facilities.Methods: The study applied a qualitative interpretive paradigm and collected data from semi-structured face-to-face interviews with eight stroke survivors and their caregivers. Thematic content analysis was employed to extract and analyse data.Results: The analysis of data revealed four key themes: (1) mental functioning, (2) environmental impact, (3) personal impact and (4) social participation. These themes were organised and related to the World Health Organization’s (WHO’s) International Classification of Functioning, Disability, and Health (ICF).Conclusion: Peer stroke support groups significantly enhanced the ICF component of mental functioning, environmental and personal, through emotional support, social connection, coping, learning, mobility, communication and domestic life of stroke survivors and caregivers. Participation promoted affirmation and acceptance, and reduced loneliness, which led to increased involvement in a range of activities. Moreover, stroke support groups played a vital role in empowerment, education and advocating for systemic change.Contribution: This study provides new information that improves understanding of the positive impact of stroke support groups in Kenya. It highlights the importance of integrating peer support into post-stroke rehabilitation programmes.

Is social interaction a catalyst for digital environments? Exploring affordances of synchronous delivery in online CLIL

ABSTRACT Content and Language Integrated Learning (CLIL) has emerged as a pedagogical approach integrating foreign language learning with subject content. Nevertheless, its foray into the online environment, where courses are commonly delivered in two modes: asynchronous and synchronous, remains unexplored. By integrating synchronous delivery into an asynchronous-only online CLIL course, this study aims to probe how synchronous delivery affects students’ learning performances (learning behaviors and outcomes), and investigate learners’ perspectives on synchronous delivery as affordances for enhancing these performances. The study involved 969 learners and two teachers, with data collected from six sources for triangulation: tracking data from social media chat logs, website learning records, course scores, teachers’ reflective narratives, observation of synchronous learning, and student interviews. The findings unveil the effectiveness of synchronous delivery in promoting learning performances, evident in students’ proactive time management and interactive behaviors, as well as elevated learning outcomes. Three affordances – pedagogical, technological, and social – are offered by synchronous delivery for promoting learning performances. Particularly noteworthy are the social affordances, which significantly enhance learning behaviors and outcomes by fostering efficient interactions, cordial interpersonal relationships, and a learning community.

REASSURED evaluation of the Bioline HCV point-of-care testing for diagnosing hepatitis C virus infection in primary healthcare settings of Ghana: a study protocol

IntroductionHepatitis C virus (HCV) infection is a silent epidemic that needs a comprehensive and contextualised approach to manage. Access to readily available, affordable and acceptable HCV point-of-care (POC) in vitro...

Balancing survival and suffering: factors influencing parental decision making after periviable consultation.

The objective of this study was to identify factors birthing parents consider related to potential resuscitation of a periviable infant. Birthing parents who received a prenatal consult from a newborn intensive care unit provider between 22.0 and 24.6 weeks gestational age were eligible to participate in a semi-structured interview focused on their periviable decision making. Interview transcripts were coded and analyzed using thematic content analysis. Qualitative analysis shows that birthing parents attribute their decision to a balance between vitality and suffering, with the balance point influenced by various elements. While parents described the choice they made, none reported that the information they received during the prenatal consult had a significant impact. This study highlights the minimal impact that information given during a periviable consult has on parental decision making. Information from this study can be used to develop an improved model of perinatal consultation.

Practising Safe Care in Critical Care: A Reflexive Thematic Analysis.

AbstractAimTo explore the meaning of ‘safety’ as it applies to critical care nurses during daily care practice in the intensive care setting.DesignA qualitative study design was employed.MethodsThe study enlisted 18 critical care nurses and nurse leaders from three hospitals in Sweden. Interview data were collected in 2017 and in 2024. The data were examined using reflexive thematic content analysis.ResultsThe meaning of safety within critical care settings was illustrated by the themes ‘Sustaining a safety mindset’, ‘Fostering commitment to patient safety’, ‘Showing individual accountability and continuous learning’ and ‘Managing complexity while prioritising safety standards’. Safe care practice in daily practice also involved adaptability and resilience in response to changing circumstances or unexpected events, ensuring thoroughness and allowing for a return to regular routines when conditions permitted, thereby preventing incomplete care. Core competencies in safety encompassed both technical and non‐technical skills, such as the ability to assess and use technology, remain vigilant and thorough, plan ahead, prioritise and identify, and follow through on nursing interventions, all while working in a team and allocating sufficient time for patients.ConclusionSustaining a safe mindset over time is both challenging and essential. Further research should focus on how to foster a sustained safety mindset. A more proactive approach to learning may be achieved by reflecting on and discussing things that have worked well even in challenging circumstances.Implications for the Profession and/or Patient CareThis study enriches our understanding of practising safe care in intensive care. It furnishes the nursing profession with a deeper theoretical grasp of proactive safety efforts, encompassing various factors that can mitigate risks in a technologically advanced environment.

Agency and Communion in Brief Entire Life Narratives Across the Life Span.

The evolving life story is integral to personality, and motivational themes are central features of the life story. Personality implies individual differences that are relatively stable over time, but still allow for developmental processes. This study explored both long-term stability and developmental change in thematic content of the life story. Fulfilled and unfulfilled agency and communion were studied in brief entire life narratives across 4 measurements in 12 years in a cohort-sequential design including six cohorts (n = 172; age 8-77). Fulfilled agency and communion, as well as unfulfilled agency exhibited moderate rank order stability over 4 and 8 years, fulfilled communion showed even a modest 12-year stability, whereas unfulfilled communion displayed an unsystematic pattern. Developmentally, multilevel analyses revealed an inverted U-shaped association between age and both fulfilled and unfulfilled agency, peaking in mid-life. Fulfilled communion declined after emerging adulthood, but unexpectedly did not increase again in old age. Unfulfilled communion showed no systematic age trends. Girls and women told life narratives with more fulfilled and unfulfilled communion, whereas genders did not differ in either kind of agency. The content of the life story exhibits rank-order stability over time and systematic mean-level development across the life span.

The benefits and costs of all-inclusive system from hoteliers’ point of view: a supply-side perspective

PurposeAll-inclusive (AI) packages and meal plans have been an essential component of leisure tourism and received a corresponding attention from the literature, particularly in the case of package tours. However, the existing body of research focuses on the motivations, attitudes and behaviors of tourists, thereby neglecting the supply-side perspective. Therefore, the purpose of this study is to explore the benefits and costs of AI systems from the perspective of hoteliers.Design/methodology/approachData were collected through 27 semi-structured interviews with lodging professionals through purposive sampling. This study adopted a qualitative research design and used thematic content analysis to explore the benefits and costs of AI system.FindingsThe thematic content analysis produced two main themes as facility-related factors and destination-related factors, which further classified as benefits and costs for the hotels and destinations.Originality/valueThis study extends current knowledge by providing a more comprehensive understanding of the benefits and costs of AI systems based on the hoteliers’ point of view, which reflects the supply-side perspective. The findings also offer valuable implications for industry practitioners and destinations to assess and manage the benefits and costs of the system.