Aim: The aim of this research is to examine the legal responsibility of hospitals and health workers in cases of errors or negligence in health services, as stipulated in Indonesian Law Number 36 of 2009 concerning Health. The study focuses on understanding the legal frameworks and practices related to compensation claims by patients, particularly addressing the power imbalance between hospitals and patients in Indonesia, where patients often accept and surrender to healthcare efforts without asserting their rights. Method: This research has empirical juridical research specifications, namely research that in addition to describing certain circumstances, objects, or events, conclusions will be drawn from the object of the problem associated with legal theories and positive legal practices concerning the problem. This research was analyzed using a qualitative descriptive analysis method. Result: The findings indicate that legal liability for errors or negligence in health services is shared between hospitals and individual health workers. Hospitals, as healthcare facility providers, do not absolve health workers from their personal legal responsibilities. According to Article 1365 of the Civil Code, health workers who commit negligence that causes harm to patients are obligated to compensate for the loss. Civil claims for compensation can be filed under two concepts: (a) compensation for default, and (b) compensation for statutory obligations, including tort. However, the Civil Code does not specify the exact amount of compensation, leaving it to the judge's discretion based on Articles 1371 and 1372 of the Civil Code and considerations of justice.
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