Residential Facility Staff Research Articles

Intrinsic and Extrinsic Job Satisfaction among Direct-Care Staff in Residential Facilities for Mentally Retarded People

A factor analysis of the Minnesota Satisfaction Questionnaire-Short Form was conducted, based on the responses of 852 direct care staff from a variety of residential facilities. The results confirmed that intrinsic and extrinsic satisfactions are separate factors as reported by the authors of the scale. Also presented are norms for three satisfaction scales, comparisons between scores of staff from different facility types, and relationships between staff characteristics and job satisfaction.

Factors related to job stability of direct-care staff of residential facilities for mentally retarded people.

Direct-care staff turnover has frequently been cited as a major problem in the management of both public and nonpublic residential facilities. This article reports on a follow-up study of over 100 direct-care staff one year after an initial interview. Staff members were employees of facilities in a national, stratified random sample of public and nonpublic facilities. Demographic, experiential, job satisfaction, geographical, and institutional factors related to occupational status at the time of the follow-up are reported.