Sources Of Occupational Stress Research Articles

Are robots stealing our jobs? Examining robot-phobia as a job stressor in the hospitality workplace

Purpose The purpose of this study is to explore robot-phobia as a source of occupational stress among hospitality employees in the context of increasing robotization in the industry. Design/methodology/approach The study sampled 321 lodging employees and 308 food service employees in the USA. An online panel company recruited the participants and administered an online survey. The study used various analytical methods, including structural modeling, t-tests and multi-group analyses. Findings The study results reveal that hospitality workers experience robot-phobia regardless of their sector or position. Robot-phobia causes job insecurity and stress, which increases turnover intention. These negative outcomes are more pronounced for those who interact more frequently with robots. Practical implications The study findings suggest that hospitality workers fear being replaced by robots in the near future. Therefore, hospitality organizations should offer adequate training and education on the advantages and drawbacks of robots and establish a supportive and collaborative work environment that values human–robot interaction. Originality/value This study offers new insights regarding human–robot interaction from the employee perspective by introducing the concept of robot-phobia in the hospitality workplace. A comprehensive picture of how hospitality employees confront the increasing presence of robots is provided in this study.

Intention to Quit as Mediator in Occupational Stress and Burnout Relationship

Purpose: The objective of this study was to identify relationship between occupational stress and burnout with the mediating role of intention to quit.
 
 Theoretical framework: Research focusing on the relationship between occupational stress and burnout with the mediating role of intention to quit among Malaysian firefighters is scarce, highlighting the need for further exploration in this area. There is a need to identify the reaction and negative effects of occupational stress.
 
 Design/methodology/approach: A quantitative research design was employed to achieve this, utilizing a cross-sectional survey approach with self-administered questionnaires distributed to firefighters as participants. Burnout was assessed using the Maslach Burnout Inventory - General Survey (MBI-GS), the Sources of Occupational Stress (SOOS-14) scale was used to measure occupational stress and the intention to quit was evaluated using a dedicated scale for measuring intention to quit. 254 questionnaires were collected from firefighters working at the fire station around Melaka, Malaysia.
 
 Findings: The direct relationship hypothesis test results show that occupational stress has a positive relationship with the intention to quit but is negatively related to burnout. The intention to quit is positively related to burnout and its dimensions. The findings from the hypothesis tests on the mediating variables confirm the crucial role of the intention to quit as a mediator in the relationship between occupational stress and burnout.
 
 Research, Practical & Social implications: We suggest future research to insert coping strategies as prevention to moderate the relationship between occupational stress and intention to quit.
 
 Originality/value: This study provides empirical evidence that although occupational stress has no positive relationship with burnout, the intention to quit is a significant mediator that amplifies the impact of prolonged occupational stress on burnout.

Intention to Quit as Mediator in Occupational Stress and Burnout Relationship

Purpose: The objective of this study was to identify relationship between occupational stress and burnout with the mediating role of intention to quit. Theoretical framework: Research focusing on the relationship between occupational stress and burnout with the mediating role of intention to quit among Malaysian firefighters is scarce, highlighting the need for further exploration in this area. There is a need to identify the reaction and negative effects of occupational stress. Design/methodology/approach: A quantitative research design was employed to achieve this, utilizing a cross-sectional survey approach with self-administered questionnaires distributed to firefighters as participants. Burnout was assessed using the Maslach Burnout Inventory - General Survey (MBI-GS), the Sources of Occupational Stress (SOOS-14) scale was used to measure occupational stress and the intention to quit was evaluated using a dedicated scale for measuring intention to quit. 254 questionnaires were collected from firefighters working at the fire station around Melaka, Malaysia. Findings: The direct relationship hypothesis test results show that occupational stress has a positive relationship with the intention to quit but is negatively related to burnout. The intention to quit is positively related to burnout and its dimensions. The findings from the hypothesis tests on the mediating variables confirm the crucial role of the intention to quit as a mediator in the relationship between occupational stress and burnout. Research, Practical & Social implications: We suggest future research to insert coping strategies as prevention to moderate the relationship between occupational stress and intention to quit. Originality/value: This study provides empirical evidence that although occupational stress has no positive relationship with burnout, the intention to quit is a significant mediator that amplifies the impact of prolonged occupational stress on burnout.

Occupational Stress and Coping Strategies in Health Professions Academics at a Historically Disadvantaged Institution in South Africa

Health professions academics experience additional profession-related stressors that negatively affect health and performance outcomes. Understanding these stressors in the context of the institution where the health professions academic is employed was recommended. Historically disadvantaged institutions reportedly experience additional stressors, such as resource constraints, which may further affect occupational stress. In the study, we examined the relationship between sources of occupational stress and coping strategies among health professions academics. An online survey was conducted with 51 health professions academics employed at a historically disadvantaged institution. A demographic questionnaire, the Sources of Work Stress Inventory and the Brief Coping Orientation to Problems Experienced Inventory were used for data collection. The data were analysed using descriptive statistics and correlations. The findings indicated that the respondents experienced moderate levels of stress across all nine sources of occupational stress. Work/home interface, workload and general work stress were the three highest ranked sources of stress. The respondents responded more frequently with problem-focused and emotion-focused coping, although maladaptive coping, including avoidance, venting, self-blame and denial, was also reported. The results suggest that health professions academics use expressive maladaptive coping strategies pervasively when stressed, albeit less so than adaptive coping strategies. An understanding of the relationship between sources of occupational stress and coping strategies can inform intervention and improve health and performance outcomes in health professions academics.

Sources of Occupational Stress among Office Workers-A Focus Group Study.

Workplace stress remains a major interest of occupational health research, usually based on theoretical models and quantitative large-scale studies. Office workers are especially exposed to stressors such as high workload and time pressure. The aim of this qualitative research was to follow a phenomenological approach to identify work stressors as they are perceived by office workers. Six focus groups with office workers of different occupations were conducted in Belgium and Slovenia. A total of 39 participants were included in the study. We used the RQDA software for data processing and analysis and the seven job-quality indices of the European Working Conditions Survey (EWCS) to structure our findings. The results show that work intensity and social environment proved to be main stress categories, followed by skills and discretion, prospects, and working time quality. The physical environment and earnings were not covered in our results. We created organisational (structural/process-oriented and financial) stressors and office workers’ physical health as two additional categories since these topics did not fit into the EWCS. While our findings mainly confirm data from existing occupational stress literature and emphasise the multi-level complexity of work stress experiences, this paper suggests that there are relevant stressors experienced by office workers beyond existing quantitative frameworks.

Воспринимаемый учителями начальных классов стресс и показатели выгорания во время пандемии COVID-19

Studies conducted in various countries indicate that teachers’ exposure to high levels of occupational stress makes them vulnerable to burnout syndrome. There are various sources of occupational stress in teaching profession: teaching overload and bureaucratic tasks, students’ misbehaviors and lack of motivation, overpopulated classes and lack of didactic resources and materials, time pressure, lack of support from the administrative staff and from other more experienced colleagues, lack of adequate professional training, high expectations from the parents and society etc. The Covid-19 pandemic dramatically changed teachers’ professional and personal lives, multiplied and amplified their sources of occupational stress, making them even more vulnerable to burnout. The perceived stress and the indicators of burnout in primary school teachers from Romania during the COVID-19 Pandemic were investigated in this study. The results were discussed in relation with those obtained in similar studies conducted in other countries and cultures.

Perceived and sources of occupational stress in intensive care nurses during the COVID-19 pandemic

ObjectiveTo determine the level of occupational stress in intensive care nurses during the COVID-19 pandemic and factors of perceived stress. MethodsThe study had a descriptive design. A total of 262 nurses working in adult intensive care units (ICUs) across Turkey during the COVID-19 pandemic constituted the sample. Data were collected by an online survey and the Perceived Stress Scale-14. Descriptive statistics, independent t-test, one- way analysis of variance, regression analysis and Bonferroni test were used for data analysis. ResultsPercentage of nurses with moderate level of occupational stress was 62%. High working hours and nurse:patient ratios, heavy workload and failure in patient treatment were the main factors of occupational stress. Level of occupational stress was affected by gender, number of children, years of experience in intensive care and the type of work shift. ConclusionIntensive care nurses in Turkey experienced moderate stress during the COVID-19 pandemic. Interventions to prevent occupational stress among intensive care nurses in the long run might be implemented.

Exposing the changes in work stress level among Mongolian nurses by salivary Alpha amylase test

When stress is part of the work environment, it is difficult to control stress, which can cause recurrent aggression, and which in turn affects an individual's health and ability to act. The relationship between workplace stressors, physical and mental health changes of the nurses have been found. A combination of high workplace demands, over-responsibility, and over-authority have been identified major sources of occupational stress among nursing staff.
 A total of 473 nurses from four tertiary referral hospitals of Mongolia were involved in the study. We employed a Work Stress Profile (WSP) questionnaire of Rice to figure out how nurses perceive and accept stress. The Likert scale was used in measuring the questions. Concerning physical stress factor we measured the level of α-amylase in the saliva of the nurses using the SALIVA AMYLASE MONITOR 2004, a Japanese device. Fabricated salivary amylase activity monitor consisted of three devices, the salivary transcription device, a testing-strip and an optical analyzer. Firstly, the test-strip was taken and put under the tongue for 30 seconds in the morning.
 Occasionally, our study was conducted during the COVID-19 pandemic quarantine period, and we could clearly see that the nurses at National Center for Infectious Diseases are working hard under the urged stressed condition.

Perceived and sources of occupational stress in surgical intensive care nurses

Aim: The study aimed to determine sources of stress and stress levels of nurses working in surgical intensive care units in addition to understanding the stress level in nurses, drawing attention and raising awareness. Material and methods: The study was conducted using a descriptive design with the participation of nurses ( n=132) working in surgical intensive care units of a university hospital. The data were collected through the source of stress identification form and perceived stress scale. The data obtained in the study were transferred to a computer environment, and for statistical analyses, the package for social sciences for Windows 25 software was used. In the analyses of the data, descriptive statistics, independent t-test, one-way analysis of variance and regression analysis, and the Bonferroni test were employed. Results: It was also determined that 28.8% of the surgical nurses were working in an organ transplant intensive care unit and 25% worked in an anaesthesia intensive care unit, that 49.3% had professional experience of between 6 and 11 years and that 92.4% worked on both day and night shifts. In the study, the rate of nurses who perceived a high level of stress was found to be 45.5%, and it was identified that 78.8% needed training in stress management. Conclusion: Imperative funding and human resources should be provided in order to give nurses problem-solving abilities and a stress management course. The financial support of the managers and spiritual support of health professionals and organising regular meetings with nurses can help nurses to experience less stress.

STAFF PERCEPTIONS OF THE SOURCES OF OCCUPATION STRESS ON JOB PERFORMANCE AND IMPLICATIONS ON CHRISTIAN HIGHER EDUCATION LEADERSHIP

Occupational stress has become a vital issue to address in faith-based organizations because of its detrimental impact on job performance. In Christian higher institutions, where faith is integrated into teaching and learning processes the wellbeing of employees is required to accomplish the mission of the university. The purpose of this study is to examine the perception of staff on the sources of occupational stress so that appropriate measures are put in place to improve workers' wellbeing and productivity. This study is based on quantitative research conducted in two conveniently selected Christian universities in Kenya. Data was collected through a questionnaire based on open and close-ended questions. The descriptive survey design was used for the study while regression analysis was used to test the relationship between independent and dependent variables. Census survey sampling was used to determine the participants in the study. The total sample for the study was 158; comprising of full-time administrative and academic staff. The major sources of occupational stress include excessive workload (P =.016, Article visualizations:

Sources of occupational stress among the military musicians of the Royal Air Force

IntroductionOccupational stress has been studied in the military and among professional musicians but not yet among military musicians. We may speculate that military musicians are subject to military occupational stresses...

Validation of the Questionnaire "Sources of Occupational Stress in Firefighters & Paramedics (SOOS-11)"

So far, there is no German instrument for determining occupational stress in members of volunteer firefighting (MVF). The aim of the present study was to evaluate the Sources of Occupational Stress in Firefighters & Paramedics (SOOS-11). MVF were interviewed in cooperation with the fire department accident fund of Lower Saxony at three different measurement times (MT). The first MT was a questionnaire survey (November 2016-February 2017) which contained various self-assessment questionnaires (N=475). At the second MT (May 2017-November 2017) N = 117 MVF (n=55 from the first MT) participated in an interview that contained the modules of the structural clinical interview for DSM-IV (SKID-I; Wittchen, Wunderlich, Gruschwitz & Zaudig, 1997) for diagnosing a depression and posttraumatic stress disorder. During the course of the third MT (November 2017-May 2018) a part of the second sample (n=58) answered various assessment questionnaires again. It was possible to estimate satisfactory values for the internal consistence of the SOOS-11 (α=0.73-0.76). The 6-month-test-retest-reliability was r=0.60. An explorative as well as a confirmatory factor analysis suggested an adequate model-fit for a one-factorial and a 2-factorial structure of the questionnaire. High significant correlations were found between the manifestations of the well-being, the organizational climate and the SOOS-11. Therefore, the SOOS-11 represents a good possibility for measuring occupational stress in MVF. The questionnaire should be tested with a further sample, for example members of the professional fire brigade.

Occupational stress and coping strategy among community health workers of Mangalore Taluk, Karnataka.

Understanding the stress related to work among community health workers (CHWs) might be beneficial to plan intercessions to draw in and spur health-care professionals to toil in remote and disadvantaged region as well as to guarantee the quality of care. This study was conducted to determine the prevalence, level, and sources of occupational stress among CHWs and coping strategies adopted by the CHWs. This cross-sectional study was conducted from January to April 2019 among 347 CHWs in 16 Primary Health Centres of Mangalore taluk, Karnataka. Occupational Stress Index and the Brief COPE scale were used to assess the stress level and coping strategy, respectively. Descriptive statistics and Chi-square test were used. The P = 0.05 was considered as significant. The prevalence of occupational stress was found to be 40.5%. Stressors such as under participation, powerlessness, low status, and unprofitability were significantly associated with occupational stress. CHWs used various coping strategies such as self-distraction, active coping, denial, substance use, behavioral disengagement, venting, positive reframing, humor, and self-blame to manage their stress. Stress intercession programs could be conducted on a regular interval to make CHWs "stress-free". Higher stress level might impede the performance of the workers, and hence addressing this is necessary. Similarly, positive coping strategies, such as active coping, should be promoted to manage stress.

What Is the Source of Occupational Stress and Burnout?

The purpose of this research was to examine the differences between the two genders in terms of occupational stress and burnout, as well as the effect of years of service on 141 Primary Education teachers. The degree of correlation between stress and burnout was also examined. A demographic questionnaire, teachers’ emotional stress questionnaire and teachers’ burnout questionnaire were used for data collection. The results of the study showed that there were no differences between men and women in terms of work stress and burnout. It has also been shown that years of service do not affect the degree of stress and burnout experienced by teachers and are not associated with feelings of exhaustion, depersonalisation, and personal achievement. However, according to the correlation analysis, a statistically significant relationship between work stress and occupational burnout was observed. The findings of this study are in agreement with relevant studies and can be used for early recognition and more effective occupational coping and treatment.

The impact of NHS change processes on art therapists working in LD services

ABSTRACT The impact of working as art therapists in the NHS during protracted change processes, with people with learning disabilities (LD), was investigated in a qualitative heuristic doctoral study (Ashby, 2018), which considered concerns about emotional exhaustion and reduced efficacy, symptoms of burnout (Maslach, 1982), as a result of occupational stress. The researcher’s own data was examined, and 15 art therapists employed by NHS Trusts across England were interviewed. This article explores how the research was conducted, its findings related to LD services in the NHS and wider employment issues, and addresses how the findings are relevant to all art therapists. Most burnout studies are quantitative and consider workplace sources of occupational stress, but this qualitative research importantly revealed how crucial personal sources of support and stress were in terms of aiding or reducing clinicians’ capacities to cope. There was evidence of job satisfaction, resilience, and personal growth developed over years of practice, and high levels of stress resulted in symptoms of burnout in some participants, but recovery was shown to be possible. Plain-language summary Research into the impact of working as an art therapist in learning disability (LD) services in the NHS in England during long periods of change processes found sources of stress and of job satisfaction (Ashby, 2018). The doctoral research was qualitative, using heuristic methodology as the researcher had experience of the issues investigated, and 15 art therapists were interviewed. This article discusses the relevant literature, the way the research was done, and findings of the research; it applies the knowledge gained to the situations many art therapists experience in their practice with different organisations and work environments. The impact on art therapists was investigated as both positive and negative aspects of their working lives were evident, and sources of job satisfaction and of occupational stress were experienced, including burnout symptoms of emotional exhaustion and reduced capacity to work, though not depersonalisation (Maslach, 1982). Organisational sources of satisfaction and stress within NHS LD services were identified, and employment issues for art therapists became apparent in relation to job insecurity, within the depressed employment market. This qualitative research found that personal sources of support or stress could result in art therapists being able or unable to manage coping with occupational stress if multiple sources of stress were present. Burnout symptoms of emotional exhaustion and a reduced capacity to manage their workload resulted from these situations for some participants, however, those affected were able to recover when they addressed the occupational stress that had become too much for them; no participants avoided contact with service users.

Sources of Occupational Stress and Coping Strategies among Teachers in Borstal Institutions in Kenya

Teaching has emerged as one of the most stressful professions in the last two decades. The need for knowledge for personal growth and national development puts pressure on the teachers to facilitate the achievement of these goals. Teachers in Borstal institutions are expected to teach and rehabilitate young convicts for re-integration into the society. The desire to find out sources of stress and coping strategies among teachers in Borstal institutions has necessitated an empirical study. The current study focuses on sources of occupational stress and coping strategies among teachers in Borstal institutions in Kenya. Phenomenology study design was used and purposive sampling in particular maximum variation was used to select the study participants. Results indicated that working conditions, living conditions and lack of resources were the main sources of stressors, while physical exercises, religious intervention, use of alcohol were among the coping strategies used. Lack of professional counseling services also emerged as a situation that lead to high stress levels.

基层民警的职业压力及干预技术研究——以商水县为例

警察是公务员队伍中的特殊职业，随着一系列社会问题的突出，譬如：社会矛盾化激增、社会治安混乱、社会老龄化加剧等，这些问题迫切需要社会基层民警的力量，基层民警面对日益繁重的工作任务，心理健康问题也日益突出，职业压力日渐增大，不利于个人的身心健康发展，同时也严重影响了组织和社会的稳定和有效持续的前进。基于此，本文在总结以往国内外研究文献的基础上，以商水县的基层民警为例，采用文献法、访谈法进行调查，着重研究地方基层民警面临的职业压力问题、职业压力的产生来源并分析产生职业压力的内外部因素，以及如何做好其职业压力的干预机制，对于基层民警的职业压力应对和心理健康建设具有重要意义，有利于构建和谐健康的基层民警队伍，以达到构建和谐社会、实现国家社会安全的目的。 The police are the special occupation in the civil service. With a range of social problems out-standing, such as: the rapid increase of social contradictions, the confusion of social security and the intensification of social aging, these problems urgently need the power of grassroots police. Grassroots police face increasingly heavy work tasks, and their mental health problems are also increasingly prominent; increasing professional pressure is not conducive to the development of physical and mental health of individuals. At the same time, it has seriously affected the stability and sustained progress of the organization and society. On the basis of summarizing the research literature at home and abroad, this paper takes the grassroots police of Shangshui County as an example, adopts literature method and interview method to conduct an investigation, focusing on occupational stress problems faced by local grassroots police, the source of occupational stress and how to do the intervention mechanism to release their occupational stress. It has an important meaning for grassroots police to deal with occupational stress and build mental health. It is conducive to building a harmonious and healthy grassroots police team, to achieve the purpose of building a harmonious society and realize national social security.

O ESTRESSE OCUPACIONAL DE SERVIDORAS TÉCNICO-ADMINISTRATIVAS

RESUMO Este estudo objetivou analisar o estresse, as principais causas de tensão no trabalho e os sintomas prevalentes em servidoras técnico-administrativas que atuam em um Instituto Federal de Educação Tecnológica em Minas Gerais. Em termos teóricos tomou-se como referência o Modelo Teórico de Explicação do Estresse Ocupacional, desenvolvido e validado por Zille (2005), adaptado para este estudo. Em termos metodológicos, caracterizou-se como uma pesquisa descritiva de abordagem quantitativa por meio de estudo de caso. Os resultados apontaram que 76,3 % das servidoras pesquisadas apresentaram algum nível de estresse, que variou de leve/moderado a estresse muito intenso. Com relação às fontes de tensão no trabalho, as que mais contribuíram para a ocorrência do estresse foram levar a vida de forma muito corrida, realizando cada vez mais trabalho em menos tempo; e ter o dia muito tomado com uma série de compromissos assumidos com pouco ou nenhum tempo livre. Em relação aos sintomas de estresse, os prevalentes foram fadiga, dor nos músculos do pescoço e ombro e nervosismo. Palavras-Chave: Estresse Ocupacional. Estresse em Servidoras Técnico-Administrativas. Instituto Federal de Minas Gerais. ABSTRACT This study analyzes stress, the main causes of occupational stress, and the prevalent symptoms of stress among technical and administrative workers at the Instituto Federal de Educação Tecnológica [Federal Institute of Technical Education in the Brazilian state of Minas Gerais. In terms of theory, we used as reference the Theoretical Model of Explanation of Occupational Stress, developed and validated by Zille (2005) and adapted for this study. In terms of methodology, it is characterized as a descriptive, quantitative approach through a case study. The results showed that 76.3% of the workers surveyed had some level of stress, ranging from mild/moderate to heavy. Regarding the sources of occupational stress, the factors that most contributed to the occurrence of stress were living a fast-paced life, doing more and more work in less time; and having a very full day, with lots of commitments with little or no free time. In relation to symptoms of stress, the prevalent ones were fatigue, pain in the neck and shoulder muscles, and irritability. Keywords: Occupational Stress. Stress to Server Technical and Administrative. Instituto Federal de Minas Gerais.

The Moderator Role of Perceived Emotional Intelligence in the Relationship between Sources of Stress and Mental Health in Teachers

This study analyzes the role of Perceived Emotional Intelligence (PEI) on sources of job stress and mental health in 250 elementary school teachers from Jaén (Spain). The aim of the study was two-fold: (1) to analyze the associations between Perceived Emotional Intelligence (PEI), sources of occupational stress and mental health; and (2) to determine whether PEI moderates the relationship between sources of occupational stress and mental health. An initial sample of 250 teachers was assessed Three questionnaires, the Trait Meta-Mood Scale, the Sources of Stress Scale in Teachers and the Medical Outcomes Study 36-item Short Form Health Survey, were used to evaluate PEI, sources of occupational stress and mental health, respectively. Teachers with higher levels of emotional attention reported lower levels of mental health (r = -.30; p < .001), while teachers showing high emotional clarity reported better emotional role (r = .14; p < .05) and social functioning (r = .15; p < .05). Moreover, PEI components moderate the relationship between sources of occupational stress and emotional role. Specifically, each significant interaction (i.e., deficiencies x attention, adaptation x attention, and adaptation x clarity) made a small and unique contribution in the explanation of emotional role (all p < .05, all sr 2 ∼ .02). Finally, our results imply that PEI is an important moderator of teachers´ occupational stressors on mental health.

An investigation of occupational stress, social support, and happiness of junior civil servants

To investigate the current status of occupational stress, social support, and happiness in junior civil servants in northern Zhejiang Province, China, and to investigate the relationship between occupational stress, social support and happiness. A total of 360 junior civil servants from below-county-level administrative organizations in Huzhou, Jiaxing, and Hangzhou were surveyed using the job stress questionnaire and social support rating scale for civil servants. The total average score of occupational stress in junior civil servants was 2.52 ± 0.48, indicating a moderate level of occupational stress; career prospects topped the rank list of sources of occupational stress with a score of 2.90 ± 0.60; different generations showed significant differences in the sources and total average scores of occupational stress, with the scores of the 1980s, 1990s, 1970s, 1950s, and 1960s groups decreasing in the same order (P<0.01); the occupational stress of males was significantly greater than that of the females (P<0.01). The levels of social support and happiness among the junior civil servants were relatively low, with scores of 38.43 ± 8.38 and 76.88 ± 12.77, respectively; different generations also showed significant differences, with the scores of 1980s, 1990s, 1970s, 1950s, and 1960s groups increasing in the same order (P<0.01); females experienced significantly more social support and happiness than males (P<0.01). Sources of occupational stress like superior leaders, work task, tendency to perfection, and career prospects, objective and subjective support, and utilization of the support were significantly related to the happiness of junior civil servants (r=0.405~0.571, P<0.01; β=0.090~0.210, P <0.01). Occupational stress and social support are significantly related to the happiness of junior civil servants.