Socialization, Externalization, Combination, Internalization Research Articles

Analisis Perancangan Knowledge Management System Pada PLN Unit Pelaksana Proyek JBB 1 Lontar dengan Model Socialization, Externalization, Combination, Internalization

<p><strong>There are several agencies that have not utilized information technology as a medium to increase productivity and learning for human resources. One of them is at PT. PLN (Persero) UIP JBB – UPP JBB 1 Lontar there are obstacles in collecting constraints that arise in the construction sector. The collection of obstacles is still done manually using spreadsheets, and sometimes HR is confused about which obstacles should be discussed at weekly meetings, and the distribution of information related to obstacles is not yet comprehensive to every employee. One solution in processing and providing information systems is in the form of a website. Based on these problems, this research uses a Knowledge Management System (KMS) to collect, store, process and disseminate knowledge so that the information obtained is more accurate and efficient. Assisted by the Socialization, Externalization, Combination, Internalization (SECI) model which can be used in building an application is the basis for creating knowledge and transferring theory. Based on the analysis that has been carried out, it can be concluded that KMS can be applied as an information system to manage any obstacle data that arises in the construction sector at UPP JBB 1 Lontar. There are features required on a website based on the SECI model, including a column for proposing follow-up on constraints, a constraint data document, and an urgent risk column in the Externalization process, a menu feature for downloading constraint data in the Combination process, as well as a constraint and proposal data feature in the Internalization process.</strong></p><p><strong><em>Keywords </em></strong><em>–</em><em> </em><em>Knowledge Management System (KMS), SECI Model, Use Case Diagram, Website</em></p><p><strong><br /></strong></p>

Knowledge Management Implementation to Improve Performance in Testing and Subsea Division at Big Red Company

The approaching retirement of experienced petroleum engineers and technical staff, which threatens to result in the loss of a significant quantity of cumulative knowledge and expertise, is one of the major challenges facing the industry. Within the next ten years, it is predicted that approximately 231,000 years of collective knowledge will be on the line. To overcome this difficulty, knowledge management has emerged as a major method. This research investigates the strategies, tools, and processes implemented to successfully capture, organize, and share knowledge across the organization through a thorough analysis of the KM initiatives undertaken by Big Red Company. With a focus on their effective application by national and international oil companies in Indonesia, it also examines the results and impacts of these KM practices on the company's performance and competitiveness in both local and global contexts. Considering these circumstances, the company needs to improve the knowledge management system for managing knowledge, which is through the implementation of a Knowledge Management (KM) system. In doing this, the research is based on two research questions. The first is how is the current Knowledge Management maturity level in the Big Red Company Operation Division, specifically in the Testing and Subsea, and the second is What is the knowledge management implementation plan that can be suggested related to the proposed knowledge management process after knowing the maturity level of knowledge management in Big Red Company. These two research questions will be answered using theories related to knowledge, knowledge management, and two knowledge management frameworks, namely APO Knowledge Management Framework and Socialization, Externalization, Combination, Internalization (SECI). Because a qualitative method is used in this research, data is collected through interviews and observations, which are then analysed using thematic analysis. The results of data collection show that there are several issues related to the APO KM Framework and SECI frameworks. These issues range from the limited in the Testing and Subsea division, which is in Operation Division, the lack of knowledge sharing processes within and between teams, the lack of proper knowledge transfer, difficulty in accessing knowledge and information due to manual access, and others. Through the utilization of APO KM Framework and SECI frameworks, the author was able to design a knowledge management system by formulating several tools, for example, Coaching, Training, Knowledge café, Lesson-learned documents, K-based exit interview, and e-learning. With a total of 12 (thirteen) knowledge management tools or techniques, the company now has the ability to identify the knowledge needed, capture the knowledge, store the knowledge, share the knowledge, and effectively utilize knowledge and information which can improve the organization’s performance, enhance decision-making processes, and foster innovation and collaboration, thereby gaining a competitive advantage in the lifting equipment industry which ultimately contributes greatly to the growth of the company. For the knowledge management system implementation process, it will be divided into 5 (five) stages: Preparation, Identification, Development, Implementation and Evaluation to ensure that the knowledge management system is implemented effectively, its impact can be measured, and areas for improvement can be identified to make necessary changes. Implementation will begin in January of 2024, and there will be a dedicated Person In Charge (PIC) for all knowledge management initiatives to monitor the progress and ensure the sustainability of this system.

A knowledge management system in the strategic development of universities

The purpose of this study is a conceptual description of the implementation of knowledge management systems (KMS) as a mechanism for universities’ strategic development. Knowledge management (KM) practice from around the world proved the positive influence of KMS on productivity of educational institutions. The theoretical provisions and concept for KMS are determined based on an analysis of international experience of KMS use in higher education (HE). Theoretical provisions consist of 1) the staff activities as an object of KM and knowledge because of these activities, 2) the specificity of HE restrains a transfer of the KM mechanism from business to HE, and 3) the uniqueness of each university determines the structure and content of KMS for strategic development. The KM process in HE is reflected in the Socialization-Externalization-Combination-Internalization (SECI) model, where each stage contains a list of staff activities and a set of digital services. The novelty of the KM process model in HE is that knowledge flows in a wave, not a spiral. In this motion, knowledge passes from uncodified to partly codified and codified form. The study demonstrates that knowledge can go the from stage of partly codified to uncodified for revision, and knowledge flow can stop at any stage. The advantage of the concept we designed is the ability to control the flow of knowledge before it takes the codified form of a document. The digital environment for KM first allows management to control faculty activities at the initial stage of uncodified knowledge through measurement of activities, and then to estimate the knowledge flow itself. The gathered indicators help to make decisions to motivate or restrain faculty. The university management gets a complete picture of faculty activities with knowledge and the intensity of knowledge flow in training courses and educational programs.

A Proposed Knowledge Management System to Improve the Business Growth At PT. Multi Guna Equipment

The construction equipment industry in Indonesia, in which the lifting equipment is a part of, is showing promising growth with an estimated value of 4.5 billion US dollars in 2028, growing at a compound annual growth rate (CAGR) of 6.79% during the period of 2021-2028. PT. Multi Guna Equipment (PT. MGE) is one of the authorized distributors of lifting equipment specializing in reach stackers and harbour mobile cranes from Konecranes – a company based in Finland. In recent years, PT. MGE has experienced stagnant business growth, despite the enormous potential demand for lifting equipment in Indonesia due to the numerous construction projects that are a priority for the Government. The obstacles that contribute to the stagnant business growth of PT. MGE are related to the absence of a system to manage knowledge in the company. In light of these circumstances, the company needs a structured and effective system for managing knowledge, which is through the implementation of a Knowledge Management (KM) system. In doing this, the research is based on two research questions. The first is how can a knowledge management system be proposed to improve the business growth of PT. MGE, and the second is what is the implementation plan for the proposed knowledge management system. These two research questions will be answered using theories related to knowledge, knowledge management, and two knowledge management frameworks, namely People, Process, Technology (PPT) and Socialization, Externalization, Combination, Internalization (SECI). Because a qualitative method is used in this research, data is collected through interviews and observations, which are then analyzed using thematic analysis. The results of data collection show that there are several issues related to the PPT and SECI frameworks. These issues range from the limited sales knowledge and sales skills possessed by salespeople, the lack of knowledge sharing processes within and between teams, the lack of proper knowledge transfer, difficulty in accessing knowledge and information due to manual access, and others. Through the utilization of PPT and SECI frameworks, the author was able to design a knowledge management system by formulating several tools, for example, Coaching, Training, Knowledge café, Lesson-learned documents, K-based exit interview, repository, and e-learning. With a total of 13 (thirteen) knowledge management tools or techniques, the company now has the ability to identify the knowledge needed, capture the knowledge, store the knowledge, share the knowledge, and effectively utilize knowledge and information which can improve the organization’s performance, enhance decision-making processes, and foster innovation and collaboration, thereby gaining a competitive advantage in the lifting equipment industry which ultimately contributes greatly to the growth of the company. For the knowledge management system implementation process, it will be divided into 4 (four) stages: Pre-Adaptation, Adaptation, Implementation, and Evaluation to ensure that the knowledge management system is implemented effectively, its impact can be measured, and areas for improvement can be identified to make necessary changes. Implementation will begin on the second half of 2023, to be specific in August 2023, and there will be a dedicated Person In Charge (PIC) for all knowledge management initiatives to monitor the progress and ensure the sustainability of this system.

How data knowledge transformation affects teachers' precision teaching ability: The mediating effect of data consciousness.

With the development of smart education, teachers' precision teaching ability has increasingly become an important component of their professional ability. Based on the Socialization, Externalization, Combination, Internalization (SECI) model of knowledge management, this research constructs a theoretical model of data knowledge transformation, data consciousness, and teachers' precision teaching ability, and uses Partial Least Squares to analyze the interaction and influence among the elements. The empirical results show that the transformation of internal knowledge related to data has a significant positive impact on the improvement of teachers' precision teaching ability and data consciousness; the transformation of external knowledge related to teaching has a positive effect on the teaching management ability of teachers' precision teaching ability, but the effect is not significant. Data consciousness plays a partial mediating effect between internal knowledge transformation and teachers' precision teaching ability, and a complete mediating effect between external knowledge transformation and teaching management ability.

Web-based Knowledge Sharing System in Faculty of Engineering Bangka Belitung University

New lecturers must be quickly adapted to their work environment. Adaptation was difficult when colleagues did not provide space for discussion to the new lecturers. This condition occurred at the Faculty of Engineering Bangka Belitung University, with the planned to open a new study program, new lecturers had to be in a temporary homebase that was not their field. The expectation from the Dean was the existence of a knowledge sharing system that can be accessed anytime and anywhere by lecturers. But in reality, the knowledge sharing system still did not exist and knowledge sharing carried out manually by face-to-face meetings between lecturers and through Whatsapp groups. This research was conducted at the Faculty of Engineering, Bangka Belitung University. The knowledge sharing system methodology uses a combination of two methods, which are Socialization, Externalization, Combination, Internalization (SECI), and Knowledge Management Life Cycle. The result of this research was a development of web-based knowledge sharing system with an object-oriented approach which has been tested with black box testing and resulted as the system functions worked well.

Implementation of knowledge management and utilizing tools in healthcare for making evidence-based decisions

Healthcare firms have understood that the valuation of “intangible resources” is a crucial driver of their profitability due to the complexity of the business environment and the intensity of competition. “Intellectual capital” is a source of “creativity and invention”, as well as one of the most important components in a company development, as it is the spark for success and growth. Technology has rapidly grown in importance around the world. As a result, the function of knowledge as a primary unit of wealth has been reliant on individuals' “creative ability, experience, and skills” to develop new information. The technological underpinning for KMS implementation is provided by information technology (IT). Since it is employed at all phases of the KM life span, it also offers a way of implementing a robust theoretical framework for KM. IT is critical during the steps of the “socialization externalization combination internalization (SECI)” paradigm. This research study mainly discusses the implementation of knowledge management and its impact on decision making in healthcare organisations. In this context, secondary method of data collection has been considered to gather relevant and factual data from different sources. Thus, keywords are used to find out topic-based information from journals, articles.

Research on the Influence of Invisible Knowledge Learning in Online Learning on Students’ Entrepreneurial Orientation

Knowledge management is the inevitable product of the information age, and knowledge transformation is the result of the interaction between network learners and learning resources. The four aspects of the SECI (Socialization, Externalization, Combination, Internalization) model can help students accelerate their learning of entrepreneurial tacit knowledge in e-learning to realize the construction of entrepreneurial knowledge with entrepreneurial orientation as the core. Based on the SECI model, this paper proposes four hypotheses on the effects of tacit knowledge learning on students’ entrepreneurial orientation in e-learning. It takes e-learning familiarity as the regulating variable and analyzes the regulating effect of tacit knowledge learning on students’ entrepreneurial orientation and whether their grade, discipline, and gender will lead to significant differences in entrepreneurial orientation. The results indicate that the questionnaire designed in this paper has generally effective α. The coefficient is 0.865 and the reliability level is good. The minimum value of the AVE (Average variance extraction) was 0.545 and the minimum value of CR (Combinatorial reliability) was 0.819, indicating that the overall validity and structural validity were high. The three aspects of sociality, dominance, and recessiveness cause the learning of tacit knowledge to have an obvious positive effect on students’ entrepreneurship. The results of this study have important reference value for promoting teachers’ entrepreneurial knowledge sharing and innovation and cultivating students’ entrepreneurial orientation.

Achieving structured knowledge management with a novel online group decision support system

Knowledge management (KM) is a complicated process that involves socialization, externalization, combination, and internalization and requires close collaboration among the people involved. Although Nonaka proposed the SECI (Socialization, Externalization, Combination, Internalization) model and the concept of Ba, which provides a process-oriented view of knowledge creation and transfer, practicing it is rather ad hoc. COVID-19 has provided a chance for practitioners to find a new method for KM. In this study, we adapted a group problem-solving system called TeamSpirit and structured it as a Ba for the SECI model. We then compared TeamSpirit with two other implementations of Ba, email and face-to-face communication, to evaluate their effects on knowledge externalization, knowledge combination, and knowledge internalization. Then, we evaluated whether these knowledge-conversion processes could improve knowledge acquisition and intention to share knowledge. A 3 × 2 mixed factorial design experiment was conducted. The results show that (a) TeamSpirit was better than the others, and face-to-face was better than email for each of the three knowledge conversion processes (externalization, combination, and internalization) and (b) the better the team’s knowledge conversion process lead, the stronger its knowledge acquisition and knowledge-sharing intention.

Knowledge creation in the automotive industry: Analysing obeya-oriented practices using the SECI model

The dynamics of knowledge processes represents a major research topic in management studies. The interpretation of the different tools and methods as enablers for knowledge creation has important implications for achieving innovation, namely in lean product development contexts. Previous researchers have classified the different tools and methods in lean product development using the Socialization–Externalization–Combination–Internalization (SECI) theoretical framework for knowledge management. The aim of this paper is to examine empirically how obeya is used to create knowledge and how it is possible to frame its adoption in the light of the SECI model. We explored this relationship using two obeya experiences at Fiat Chrysler Automobiles, within a project that was part of the development of a new longitudinal engine for the Alfa Romeo Giulia.

Knowledge Creation from the Perspective of the Supply Chain. The Role of ICT

Technological innovations are inclining the world of business to restructure actual business processes at the threshold of the fourth industrial revolution. These circumstances create knowledge-intensive organizational, collective and personal learning environments in which ICT tools play a critical role. This paper investigates knowledge creation patterns inherent in the supply chain of companies that operate in a networked environment in the Székesfehérvár region of Hungary. ICT solutions applied in knowledge creation and collaboration with suppliers and customers in the supply chain were studied in this research. One of the main contributions of the paper is the study of knowledge creation patterns in three dimensions: the Socialization – Externalization – Combination – Internalization (SECI) framework, supply chain processes and ICT solutions, which is a unique approach compared with the frameworks from the relevant literature.

Knowledge management at Unilever South America – enabling conditions and their interaction with the SECI model

This paper describes the organizational knowledge taxonomy, comprising management of an existing knowledge and creation of a new knowledge, portraying the theoretical path of the field with emphasis on some oppositions such as tacit-explicit and exploration-exploitation and their impact into the organizations. It presents the case study of Unilever South America by analyzing the company’s enabling conditions for knowledge creation and the integration with the SECI (socialization, externalization, combination, internalization) process, in which we identify how the company manages to cope with knowledge creation and sharing as a strategic resource for the product innovation activities of marketing and R&D project teams, thereby aiming to portray features of the organizational knowledge as a strategic resource and its use dimensions in the product development process. The results pointed to advances in the efforts for the dissemination of knowledge by the top management of the company; however, it also shows that some team integration is missing, so that knowledge is shared due to the working structure rather than for individual or collective initiatives, which leads us to conclude that the strategic objectives and efforts of the organization to extend the reach the generated knowledge within the business does not reflect completely in the reality of the working groups.

Learning transfer system inventory (LTSI) and knowledge creation in organizations

PurposeKnowledge creation has received substantial attention by researchers, ever since the Socialization Externalization Combination Internalization (SECI) process was introduced. Learning Transfer System Inventory (LTSI) focuses on learning transfer and has been validated across many countries. The purpose of this paper is to explore the theoretical underpinnings between LTSI and SECI, and LTSI’s role in knowledge amplification as part of the organizational knowledge creation spiral.Design/methodology/approachThe literature on organizational learning, SECI and LTSI is studied, as well as a detailed review of the LTSI constructs as it relates to SECI is completed.FindingsBoth SECI and LTSI emphasize the substantial interplay between explicit and tacit knowledge as the basis of knowledge interchange. The result of this research is a theoretical framework combining LTSI and SECI that can help understand knowledge transfer in terms of interplay of explicit and tacit knowledge and LTSI’s role in knowledge amplification as part of organizational knowledge creation.Practical implicationsIt is proposed that LTSI can potentially be used to gauge the propensity of an organizational environment to create and transfer knowledge ontologically, as well as adopt knowledge management systems. The LTSI constructs into basic knowledge interactions (various combinations of explicit and tacit knowledge conversions) are categorized thus helping practitioners analyze the basic building blocks of learning transfer and knowledge creation. The theoretical association of the two frameworks paves the way for more empirical validation of the SECI model potentially.Originality/valueThis paper is an original attempt to associate SECI with LTSI.

PEMODELAN KNOWLEDGE MANAGEMEN SERVICE KENDARAAN BERBASIS WEB PADA BENGKEL MOTOR SEKOLAH KEJURUAN

ncreasing the number of vehicles in our country into fertile fields to increase revenue for workshop owners. The increase is also a job opportunity for outomotiv vocational students to get jobs. Implementation of knowledge management into a solution to improve the quality of human resources, especially the graduates smk. Knowledge management is an attempt to increase knowledge useful in the organization. Knowledge management is not only an arrangement of knowledge, but rather the management of an organization with a particular focus on knowledge. Implementation of knowledge management with a web-based system, is expected to be a solution of the needs of the flow of knowledge that is not hindered by time and place limits. The methodology used is contingency factor analysis to get the knowledge management system model. The resulting knowledge management system model supports the Socialization, Externalization, Combination, Internalization (SECI) process. Knowledge management system was developed as a means of knowledge sharing at the workshop of Vocational High School Vocational School.

PEMODELAN KNOWLEDGE MANAGEMEN PENGUATAN KARAKTER KERJA SISWA SMK PADA INDUSTRI BERBASIS WEB

This study aims to improve the character of industry-based work for vocational school with knowledge management methods. Knowledge management is an attempt to increase the knowledge that is useful in the team at the organization. Knowledge management is the management of an organization with a special focus on knowledge. Implementation of knowledge management with emphasis on strengthening the character of industry-based work using the web, is expected to be a solution of the character education needs for students in vocational high schools to be accepted to work according to their fields. This research will develop the model of knowledge management system and design prototype of model developed on the character of industry work to be shared to the teachers. The methodology used is to perform contingency factor analysis to get the knowledge management system model. The resulting knowledge management system model supports the Socialization, Externalization, Combination, Internalization (SECI) process.

An extended Fuzzy-AHP approach to rank the influences of socialization-externalization-combination-internalization modes on the development phase

Continuous innovation intended to deliver products with new attributes is an imperative driver for organizations to remain competitive in today’s fast changing market. A successful innovation is often associated with adoption and execution of all SECI (socialization-externalization-combination-internalization) modes of knowledge creation within any Product Development (PD) phase. This article is an attempt to argue with the general notion and to distinguish different PD phases’ affinity corresponding to distinct SECI modes. In this regard, the paper proposes an extended Fuzzy Analytic Hierarchy Process (EFAHP) approach to determine the ranking in which any PD phase is influenced from SECI modes. In the EFAHP approach, the complex problem of knowledge creation is first itemized into a simple hierarchical structure for pairwise comparisons. Next, a triangular fuzzy number (TFN) concept is applied to capture the inherent vagueness in linguistic terms of a decision-maker. This paper recommends mapping TFNs with normal distributions about X-axis. This allows us to develop a mathematical formulation to estimate the degree of possibility (importance value) when two TFNs do not intersect with each other (current techniques in literature calculate this value as zero). In order to demonstrate the applicability and usefulness of the proposed EFAHP in ranking SECI modes, an empirical study of development phase is considered. Five criteria and their 19 sub-criteria for measuring the phase’s performance are identified based on both an extensive discussion with subject matter experts and rigorous literature survey. After stringent analysis, we found that the mode that highly influenced the development phase is ‘combination mode’. The article discusses the application of lean tools that can be employed to improve the knowledge creation process.

The Visualization of Socialization, Externalization, Combination, Internalization-Based Internalization Process for Higher Learning Institution

The processes involved in knowledge creation are widely discussed in various organizations.To leverage knowledge creation, internalization of knowledge as a resource for knowledge creation may be drawn on. This paper discusses knowledge Internalization based on the Socialization, Externalization, Combination, Internalization (SECI) model in Learning Management Systems (LMS) for Higher Learning Institution (HLI). Structural Equation Modeling (SEM) is applied on students actively engaged in LMS to enable simultaneous analysis on the indirect effects between the elements of the SECI model.The hypothesized indirect effects between the factors of the SECI model must be significant for the model to be accepted as being presented in the learning process for HLI.

Role of Lean Tools in Supporting Knowledge Creation and Performance in Lean Construction

Implementation of lean construction largely relies on organizational learning and knowledge creation, which is in turn promoted by lean techniques. However, there are few studies in knowledge management of lean construction. This paper tries to fill the gap and establishes a linkage between techniques in lean construction and knowledge management through the SECI (socialization, externalization, combination, internalization) mode. Therefore, a set of lean techniques is proposed and suggested to support knowledge creation process. Then the authors specifically demonstrate how these techniques fit into the process. A questionnaire survey was conducted to testify the assumptions afterwards. The results show that lean tools have a positive effect on knowledge creation and finally promote lean performance. This research can help to understand how lean techniques play a role in creating knowledge, which will definitely boost the knowledge management of lean construction.

Prototyping practices supporting interdisciplinary collaboration in digital media design for museums

In the museum world, innovative design practices often result from collaborations spanning disciplinary borders within the museum. This article focuses on prototyping as one of the fundamental methods to support design activity, and to foster collaboration among members of the design team. In particular, the article aims to explore how prototypes support design practice by integrating knowledge coming from different team members' expertise. Using a qualitative research approach, this paper explores the use of prototypes in five digital media projects in museums. The qualitative data collected have been analysed and discussed through the lenses of the Socialization–Externalization–Combination–Internalization knowledge management framework. This study aims to contribute to a better understanding of how and why team members can take advantage of prototypes to create, transfer, combine, and embody knowledge.

SECI and inter-organizational and intercultural knowledge transfer: a case-study of controversies around a project of co-operation between France and China in the health sector

Purpose– The purpose of this paper is to study the obstacles to knowledge transfer between organizations belonging to different cultures by making use of the socialization–externalization – combination – internalization (SECI) model. The contribution made by this paper is in the use of the SECI model for studying this type of issue. Although it recognizes the epistemological duality between tacit and explicit knowledge, the traditional literature had not adopted this theoretical structure. The explanation for this is an excessively simplistic interpretation of the SECI model in its 1995 version together with a lack of knowledge about Nonaka’s more recent works – Nonakaet al.(2008).Design/methodology/approach– The authors use a comparative case study opposing a failure and a success, and rely on Latour controversies to account for the context and contradictions. One of the authors worked for five years as a mediator in these projects and adopted the reflective practitioner posture of Schön.Findings– Using the SECI model is relevant for studying this question. The results obtained converge with the literature and mark the SECI’s first stage – socialization – as an operation of major importance. The authors show that the failure in knowledge transfer is due to a deficit of socialization, as the lack of prolonged situations of co-presence of the actors, i.e. the lack of shared context, impedes knowledge conversion.Research limitations/implications– To go further, conditions of the socialization context must be better specified and developed. Second, cases in other areas than the health sector to observe the circulation of knowledge could be developed.Practical implications– The findings suggest ways for managers to fight against knowledge transfer barriers in multicultural contexts, relying on the socialization process.Social implications– Accounting for the problem of knowledge transfer in a multicultural context through the SECI model, which focusses on the interaction between tacit and explicit knowledge, opens a fruitful line of reflexion. It would organize trips for French managers in China with a strong intercultural dimension.Originality/value– Accounting for the problem of knowledge transfer in a multi culural context through the SECI model, which focusses on the interaction between tacit and explicit knowledge, opens a fruitful line of reflexion.