Abstract

Healthcare firms have understood that the valuation of “intangible resources” is a crucial driver of their profitability due to the complexity of the business environment and the intensity of competition. “Intellectual capital” is a source of “creativity and invention”, as well as one of the most important components in a company development, as it is the spark for success and growth. Technology has rapidly grown in importance around the world. As a result, the function of knowledge as a primary unit of wealth has been reliant on individuals' “creative ability, experience, and skills” to develop new information. The technological underpinning for KMS implementation is provided by information technology (IT). Since it is employed at all phases of the KM life span, it also offers a way of implementing a robust theoretical framework for KM. IT is critical during the steps of the “socialization externalization combination internalization (SECI)” paradigm. This research study mainly discusses the implementation of knowledge management and its impact on decision making in healthcare organisations. In this context, secondary method of data collection has been considered to gather relevant and factual data from different sources. Thus, keywords are used to find out topic-based information from journals, articles.

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