Corporate Social Responsibility Research Articles

Insights into the Evolution of Philanthropy: A Systematic Literature Review

The article "Insights into the Evolution of Philanthropy: A Systematic Literature Review" explores the development of philanthropy through a systematic review of existing literature. This study identifies key trends, concepts, and approaches that have shaped philanthropic practices, which have evolved from traditional charity into more integrated strategies, such as Corporate Social Responsibility (CSR) and social entrepreneurship. The article also highlights the importance of cross-sector collaboration and the role of technology in expanding the impact of philanthropy. These findings underscore the urgent need for further research on the adaptation of philanthropy to current global challenges.

Enhancing Employees' Social Responsibility: The Roles of Continuous Improvement, Organization Identification, and Perceived Organization Support

Social responsibility is imperative for its important function in the growth of societies and organizations. However, the research on corporate social responsibility (OSR) has predominantly focused on the actions of organizations. Not much has been discussed regarding the employee's behaviours in promoting the development of social responsibility within organizations. CI is known for its significant role in the organization's various outcomes, Although a conceptualization and some empirical support have been provided for its relationship with the behaviour of employees, However, the effect of CI on employee socially responsible behaviours has not yet been investigated. In this article, following OC and OI theories, we improve the research model which can describe mechanisms underpinning through which CI, OI and POS support actions for employees' social responsibility. Data was collected from members of service professionals in Saudi Arabia and examined using Structural Equation Modeling- Partial Least Squares. The findings indicated that CI actions and activities develop the skills that motivate employees to support social responsibility inside and outside the organization. Moreover, our research paper explained the mechanism under which CI activities reshape employees' socially responsible manners. The current study is among the first to look at how to modify the socially responsible behaviour of employees across organizations, which can be a starting point for transforming those employees into a sustainable society.

The dance of power and responsibility: understanding the multilevel government influence on CSR practices in Chinese state-owned enterprises

ABSTRACT This study investigates how multilevel government influences the corporate social responsibility (CSR) practices of state-owned enterprises (SOEs). Using the control rights theory, we illustrate how the supervisor (the provincial government) utilizes residual control rights allocated by the principal (the central government) to exert both top-down binding and bottom-up buffering effects on the CSR practices of their agents (local governments and SOEs). Our findings reveal a U-shaped relationship between government control levels and SOEs’ CSR practices, with administrative intervention reinforcing this trend and fiscal decentralization leading to an inverted U-shaped relationship. These insights highlight complex inter-governmental dynamics influencing SOEs’ CSR practices.

La Construcción y consolidación de la paz: acciones en el marco de la responsabilidad social de las mipymes en colombia

This article is the result of one of the objectives formulated in the research project, developed between the Minuto de Dios University Corporation - UNIMINUTO, Bogotá headquarters, the ITM Higher Education Institution of Medellín and the National Institute of Professional Technical Training - INFOTEP of San Juan del César (La Guajira), which seeks to propose Corporate Social Responsibility (CSR) strategies for MSME that encourage the linkage of these organizations to peace-building actions from the territory. It starts from the question: What are the actions within the framework of social responsibility, carried out by MSME, that enable the construction and consolidation of Peace in their territories? The reference places, the Metropolitan Area of Medellín, the municipality of San Juan del César and the municipality of Aguazul (Casanare), were taken into account as analysis scenarios. The topic of Social Responsibility for MSME is framed, in an analytical and descriptive manner, in the components presented by the ISO 26000 standard (ISO, 2010), and the lines of action formulated in the 2016 Peace agreement between the government of President of Colombia, Juan Manuel Santos and the extinct FARC Guerrilla (today the Comunes party) in Colombia. Based on the findings obtained, the business actions that are formulated in a CSR Plan must seek to deepen their relationship with the environment, positively impacting a stable and lasting construction of peace.

Aerial Spraying and Its Impacts on Human Health in Banana-Growing Areas of Ecuador.

The present work examines the relationship between aerial spraying and its health impacts on the population living in the banana production areas of Ecuador (the rural sectors of the cantons Milagro and Naranjito, Guayas Province). Objectives: the objectives of this study are to obtain information on sanitation, basic services, and environmental rationality and to interpret the low levels of cholinesterase and prevalent diseases among the population. Methods: the methodology involved a face-to-face questionnaire, the formal authorization of an informed consent document, and venipuncture for cholinesterase tests. The information was processed in the EPI-INFO system 7.2 (statistical software for professionals and researchers dedicated to public health), with the certification of protocols issued by the Bioethics Committee of the Kennedy Hospital Clinic of Ecuador. Results: the results showed that 89.5% of inhabitants do not have access to drinking water, 92.5% do not have a sewage disposal service, 97.50% experience aerial spraying at their homes or workplaces, and 57% have low cholinesterase levels. Additionally, several gastrointestinal, respiratory, neurological, dermatological, and reproductive disorders were detected among the inhabitants. Conclusions: we found that companies in the banana sector have not implemented corporate social responsibility measures. For example, no blood tests are conducted to monitor cholinesterase levels or to track hereditary disorders. Moreover, entities such as the Ministry of Public Health have not taken action to serve this at-risk population.

Investigating the Impact of CSR Practices on Financial Performance: A Multiple Mediation Analysis in the Moroccan Exporting SMEs

Numerous pieces of research have shown that corporate social responsibility (CSR) orientation is key to driving long-term survival, growth and sustainable performance in a complex and dynamic environment. However, studies of the relationship between CSR and financial performance (FP) have yielded disparate results. Therefore, the current study aims to examine the effect of CSR on FP by using customer satisfaction (CS), reputation (REP) and competitive advantage (CA) as mediating variables. The data for this study was collected via a survey of 207 Moroccan exporting small and medium-sized enterprises (SMEs) and analyzed using SPSS 25 and Structural-equation Modeling with the aid of AMOS 23. Outcomes revealed that CSR has no significant direct effect on FP, but rather an indirect effect through REP and CS. Likewise, the link between CSR and FP is mediated on the one hand by CS and CA, successively and on the other hand by REP and CA, successively. These findings provide a verified theoretical framework for SME managers to plan and execute CSR to enhance FP by indirectly targeting the aforementioned intangible assets. The paper contributes to the knowledge of how CSR practices lead to FP in an under-explored context of SMEs in a developing country.

The Influence of Enterprise Risk Management, Corporate Social Responsibility, Cost of Capital, and Firm Size on Firm Value

Implementing corporate social responsibility (CSR) and enterprise risk management (ERM) is becoming more important, since it is an indication of a long-term sustainable business. Investigating the effects of ERM, CSR, cost of capital (CoC), and company size on the value of manufacturing sector enterprises in Indonesia is the aim of this study. 56 manufacturing companies that are listed on the Indonesia Stock Exchange and that provide annual reports and detailed financial statements for the fiscal years 2016 through 2019 make up the study’s sample. Firm value is proxied by the Tobins’q (TQ) value. CoC is determined using WACC, CSR is evaluated using each company’s disclosure index, and the firm’s size is indicated by LnTotal Assets. The data in Eviews 12 was analyzed using panel data regression. The study results show that CSR and ERM are essential to raising a company’s worth. The company value increases with the degree of ERM and CSR adoption. The study also found a significant negative correlation between company size and worth. However, this study is unable to show how capital expenses affect the value of a company. Keywords: CSR, cost of capital, enterprise risk management, firm size, firm value

Corporate Social Responsibility and SMEs’ Performance: Mediating Role of Sustainable Competitive Advantage

The main objective of this study was to examine the mediating effect of a sustainable competitive advantage on the relationship between corporate social responsibility (CSR) and organizational performance among Thai SMEs. A questionnaire survey was used to gather data from 336 small and medium-sized enterprises (SMEs) in Thailand. Investigation of the resulting data demonstrated that participating in CSR initiatives enhances the sustainable competitive advantage and organizational performance of Thai SMEs. Moreover, a sustainable competitive advantage was found to serve as a partial mediator between CSR and organizational performance. This research uses stakeholder theory and the resource-based view theory to explain the link between CSR and organizational success. A competitive advantage significantly influences both strategic management and organizational performance. CSR is a process of transforming a company’s sustainable initiatives into sustainable competitive advantages that impact the organization’s performance.

The Role of Financial Performance, Audit Quality, and Corporate Social Responsibility on Firm Value Through Cost of Capital as Mediation

This study analyzes and determines the impact of financial performance, audit quality, corporate social responsibility (CSR) on firm value through cost of capital as mediation. This type of quantitative research uses an explanatory approach and causality of as many as 565 samples for 5 years in the ASEAN banking industry. The results of this study show that financial performance, audit quality, and CSR affect the company value . Banks with good financial performance, quality audits, and good CSR distribution will be able to improve the company’s image. For this reason, banking companies must improve financial performance, audit quality, and properly carry out responsibilities. Cost of capital becomes a mediating variable that strengthens the relationship of financial performance, audit quality, and CSR to company value. For banks when their financial performance is good, checks are carried out with good audit quality, channeling social responsibility well will be a trigger for increasing company value and will indirectly reduce capital costs that must be incurred by the company. Keywords: financial performance, audit quality, CSR, firm value, cost of capital

The Triple Bottom Line: Prioritizing CSR, Human Capital, and GHG Reduction for Sustainable Economic Growth in Indonesia

Our study, which covered the years 2008 to 2022, aimed to create “autoregressive vectors” to investigate the interrelationships between corporate social responsibility (CSR), greenhouse gas net (GHG), human capital (HCPT), and human resources in Indonesia. We used data from the World Bank, OECD, and Bank Republic Indonesia to conduct an analysis of the correlation between these variables. Our results showed that there are significant relationships between corporate governance self-assessment (CGS), GHG, and HCPT in Indonesia. The positive correlation between GHG and CGS suggests that as GHG emissions increase, the level of corporate governance self-assessment also increases. This finding implies that companies that prioritize reducing GHG emissions tend to have better corporate governance practices. Moreover, investing in reducing GHG emissions can have a positive impact on human capital development. However, the negative correlation between HCPT and CGS implies that an increase in human capital may result in a decrease in the level of corporate governance self-assessment. This finding highlights the importance of balancing investments in human capital with maintaining good corporate governance practices to ensure sustainable economic growth. Furthermore, promoting corporate social responsibility can enhance companies’ reputation and increase their brand value, which can positively impact their CGS. Therefore, it is essential for companies to prioritize CSR practices, invest in human capital development, and reduce GHG emissions to ensure sustainable economic growth and maintain good corporate governance practices in Indonesia. Keywords: corporate social responsibility, greenhouse gas net, human capital

The Nexus Between Corporate Governance, CSR, and Firm Value: Tax Avoidance as an Intervening Variable

This research investigates the role of tax avoidance in the relationship between corporate governance, firm value, and corporate social responsibility. The research design is explanatory research, through hypothesis testing. 175 manufacturing companies were observed from 2017 to 2021, with a sample size of 875. A panel regression and leverage acted as a control variable using SPSS software, after conducting models and robustness tests. The findings show the influence of tax avoidance on institutional ownership and economic corporate social responsibility (CSR). Tax avoidance partially mediates the relationship between institutional ownership and firm value, and fully mediates between economic CSR and firm value. The implication for academics and practitioners is that enabling corporate governance requires institutional owners to supervise the determination of company managerial policies. Additionally, the economic CSR program can reduce tax avoidance and is responded to positively by investors. The limitations of the research are that for the constant value to be significant, additional variables should be added to the model. Further research could include adding company performance, gender, and intellectual capital variables. Keywords: corporate governance, corporate responsibility, tax avoidance, leverage, firm value

Defiance as an image restoration strategy: refining the reputation risk management framework

Purpose This study aims to develop an understanding of strategies used by two major banks in Australia to manage reputation risk after court proceedings were initiated by the government for serious breaches of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. Design/methodology/approach The study is grounded in the corporate social responsibility (CSR) and image restoration literature. Thematic analysis of court proceedings, banks’ annual report suites (which include sustainability reports) and media reports was undertaken using the conceptual framework of reputation risk management (RRM). Findings A major new strategy of image restoration – defiance – emerged. It is contended that the existing RRM framework needs to be refined. Similarly, in the reducing effectiveness strategy, two new sub-strategies need to be included: refusal to acknowledge an incident as reputational damage and acceptance of the statutory penalty without legally challenging it. The banks also used traditional strategies of the RRM framework, such as reducing effectiveness by minimisation, bolstering, corrective action and mortification. Originality/value Trustworthiness and confidence are at the core of modern banking. Banks use CSR disclosures as the principal means for image restoration. The present paper explores the link between extant CSR literature and RRM.

What is the Impact of Economic Welfare on Social Responsibility Disclosure in Indonesian Manufacturing Companies?

This research was conducted to prove that the economic welfare of the community is related to and has an influence on the existence of corporate social responsibility activities. The findings in this study assume the existence of the Covid-19 as a period that has an impact on the global crisis. The effects of the global crisis caused companies to experience a decline in net sales, and policies on corporate social activities changed. This study tries to link the variables of public ownership and net sales of companies to disclosure of social responsibility and the economic welfare of the community. The sampling design in this study uses a list of manufacture companies included in the Kompas 100 index list for two consecutive years, namely 2020 and 2021, which is the period when the health crisis in Indonesia began. The results of this study are that the variables of public ownership structure and net sales index have a significant relationship with social responsibility disclosure. However, the disclosure of social responsibility is not significant to economic welfare. Public ownership brings the company more attention from the surrounding community. Meanwhile, sales growth is used as a company measure to satisfy company owners and benefit the community. With company policies that benefit the community, supporting the government improves economic welfare. Keywords: CSR disclosure, public ownership, net sales, economic well-being

The Participation toward on Corporate Social Responsibilities of the guesthouse business in the Luang Prabang city Luang Prabang Province

The objectives of this research were to study the operating conditions of guesthouse business in the Luang Prabang city, to study The Participation toward on Corporate Social Responsibilities of the guesthouse business in the Luang Prabang city Luang Prabang Province and to analyze the Corporate Social Responsibilities participation influences the operation of the guesthouse business in the Luang Prabang city Luang Prabang Province. The research was conducted by using a questionnaire as an instrument for collecting data from 124 Guesthouse Entrepreneurs/executives in the Luang Prabang city, Luang Prabang Province. The Cronbach alpha reliability coefficient was 0.968. The statistics used for data analysis were frequency, percentage, mean, standard deviation, multiple regression analysis. The results found that: In terms of success in the operation of the guesthouse business, it was found that the overall the business has a high level of success consisted of marketing, internal Management, products\services and Financial Perspective. Participation toward Corporate Social Responsibilities of the guesthouse business in Luang Prabang city. Overall, the Guesthouse business had been involved in social responsibility at a higher level. With a lot of responsibility towards on Good corporate governance of the organization, the Conducting business with fairness in the organization, the corporate consumer responsibility, the Environmental carrying and the participating development in community and social. The Social responsibility in terms of environmental responsibility and the participating development in community and social had influences the financial /returns of the Guesthouse business, the participating development in community and social had influences in the Marketing of the guesthouse business, social responsibility in terms of the Conducting business with fairness in the organization and the participating development in community and social had influences in the management and Products\Services of the guesthouse business in the Luang Prabang city.

The impact of corporate social responsibility on investment efficiency: Exploring the role of analyst forecast accuracy

This research investigates the direct and indirect influence of corporate social responsibility (CSR) on investment efficiency, focusing specifically on the mediating role of analyst forecast accuracy. We analyzed data from Chinese listed companies between 2010 and 2022, including a total of 21947 observations. We employed Ordinary Least Squares (OLS) regression analysis to assess the data. We used Propensity score matching (PSM) to address endogeneity, and the Boostrapt method was applied to verify the mediating effect of analyst forecast accuracy. The four-step approach results demonstrate that corporate social responsibility (CSR) positively impacts firm investment efficiency in both the full sample analysis and the analysis using propensity score matching samples. Further in-depth analysis reveals that analyst forecast accuracy plays an important mediating role in linking two factors. The Bootstrap method applied to both the total samples and PSM samples further confirms that analyst forecast accuracy serves as a partial intermediary in the relationship between the two factors. These findings not only underscore the importance of maintaining high standards of CSR practices but also provide a recommendation for financial analysts to understand better companies’ CSR initiatives and disclosure to enhance their forecasting accuracy. Evaluating firm CSR quality, as well as analyst forecast accuracy, is equally useful for those investing in potential opportunities. These factors will help reduce uncertainty in investment decision-making and improve investment efficiency.

Charity Publicity Strategy, Corporate Warmth and Consumer Response

In recent years, corporate philanthropy activities have made important contributions to helping the socially disadvantaged, narrowing the gap between the rich and the poor, strengthening emergency rescue and disaster relief, and promoting people's livelihood. On the one hand, enterprises have the appeal of economic interests, on the other hand, they also have the obligation to assume social responsibility, through charity activities can not only assume social responsibility, but also increase consumers' positive brand attitude and purchase intention, and improve the business conditions of enterprises. However, in real life, many companies do not pay attention to publicity work, resulting in charity activities that do not achieve the expected results of the enterprise, and even create the impression that consumers are "hypocritical". Although the company has paid the cost to undertake corporate social responsibility, it has not received the expected consumer response. Developing an effective publicity strategy for philanthropy can improve the situation and make corporate philanthropy work the most effective. So, what are the publicity factors that should be included in a corporate philanthropy publicity strategy? How do the various publicityl factors affect consumer response? The mechanism of its influence deserves in-depth study. First, three dimensions of corporate philanthropic publicity strategies are explored, publicity time, publicity media, and publicity initiative. From the consumer response perspective, the effects of corporate warmth on consumers' corporate attitudes and purchase intentions are also considered. Second, the impact of charity publicity strategy on consumer response under the regulation of corporate warmth is constructed. Applying two-factor ANOVA, it is found that the effects of publicity time and publicity initiative on consumer response are moderated by corporate warmth, while the effects of publicity media on consumer response are partially moderated. Finally, an orthogonal test is applied to find out the optimal combination of the three charitable publicity methods on consumer response. Aiming to help enterprises understand the mechanism of charitable publicity strategy on consumer response, and realize the purpose of effectively guiding consumer response and promoting consumers' recognition and support of corporate charitable activities

A Study on Impact of CSR on Brand Reputation and Consumer Behaviour

Corporate Social Responsibility (CSR) has emerged as a key factor influencing brand reputation and consumer behaviour. Companies that actively engage in CSR initiatives demonstrate a commitment to social and environmental issues, which can enhance their reputation and foster consumer trust. When brands are perceived as socially responsible, consumers are more likely to develop positive attitudes, leading to increased loyalty and advocacy. CSR initiatives, such as sustainability efforts, ethical sourcing, and community engagement, often differentiate brands in competitive markets, giving them a favourable edge. Furthermore, consumers today are more socially conscious, and their purchasing decisions are increasingly influenced by a brand’s CSR practices. Brands that prioritize CSR can attract this growing segment of consumers who value ethical and responsible business practices. However, insincere or poorly executed CSR efforts may have the opposite effect, causing reputational damage and eroding consumer trust. Therefore, for CSR to have a positive impact on brand reputation and consumer behaviour, it must be authentic, well-communicated, and integrated into the company’s core values and operations. In conclusion, CSR is a powerful tool for building brand equity, fostering consumer loyalty, and driving long-term business success.

Transformational Environmental Leadership and Corporate Social Responsibility as Triggers of Competitive Advantage and Sustainable Performance in Environmentally Certified Companies in Mexico

This research proposes a model to assess the impacts of transformational environmental leadership and corporate social responsibility on sustainable performance with the mediating effect of competitive advantage in environmentally certified companies in Mexico. Based on a literature review, a measurement instrument was created to evaluate the variables in the model. The sample is composed of 150 certified companies from 29 states. We used factor analysis and path analysis for hypothesis testing. We observed that transformational environmental leadership facilitates the internal changes and decision-making necessary to implement corporate social responsibility practices, develop competitive advantages, and improve sustainable performance. We also observed a positive relationship between competitive advantage and sustainable performance. From a transformational environmental leadership perspective, this study is helpful for researchers, industry experts, policymakers, and managers interested in voluntary environmental certifications in emerging economies. The research model implies a way to strengthen companies’ competitive advantage and sustainable performance through transformational environmental leadership and corporate social responsibility.

A Study on Antecedent and Consequential Relationship of Company's CSR Initiatives, Benefits to the Company and Society

: In an era where businesses are increasingly scrutinized for their societal impact, this study delves into the transformative power of Corporate Social Responsibility (CSR) by examining the initiatives of Godawari Power and Ispat Ltd. (GPIL) and Jayswal Neco. By looking beyond traditional financial metrics, the research seeks to uncover the broader benefits of CSR initiatives, focusing on their influence on employee awareness and societal well-being. Data was collected through surveys of employees and local community members, allowing for a comprehensive analysis of the connections between CSR efforts and their outcomes. Employing robust statistical tools such as the Statistical Package for the Social Sciences (SPSS) and Exploratory Factor Analysis (EFA), the findings reveal that both companies are not only committed to CSR but are also making meaningful strides toward societal improvement. This research highlights the essential role of CSR in fostering sustainable business practices that resonate far beyond the bottom line. Firstly, due to the company's exhibited evenhandedness, the companies' socially responsive initiatives reduce employee turnover. Secondly, the company's initiative to meet customers' justice needs tends to increase customer satisfaction. Above all, CSR initiatives' implementation in a healthy way also builds the company's reputation.

Relative importance of competing marketing strategies on different customer metrics: a meta-analytic review of customer equity drivers

Purpose This meta-analytic study aims to generalize the impacts of three customer equity drivers (CEDs), including value equity (VE), brand equity (BE) and relationship equity (RE), on different customer metrics (e.g. loyalty, word of mouth [WoM] and satisfaction); examine the relative importance of CEDs on customer metrics; and explore boundary conditions, considering geographic and methodological characteristics. Design/methodology/approach This study used a meta-analytic approach, collected and coded 85 articles published between 2001 and 2022. After some exclusions, the authors used 272 observations (average of individuals’ sample M = 1,015, min = 10, max = 8,924). Findings The generalized effects of VE, BE, and RE on the selected customer metrics are positive. However, the importance of each CED differs for WoM and social equity. Between VE and BE, BE correlates more with WoM. RE correlates more with social equity than VE and BE That is, RE is effective in both WoM and social equity. In addition, the impacts of the CEDs on customer loyalty vary across multiple geographic and methodological characteristics. For example, the impacts of VE and RE on loyalty are stronger in more individualistic, more masculine, long-term orientation or more restraint cultures. Research limitations/implications While the authors examined VE, BE and RE as the most important marketing strategies, there might be other types of CEDs, such as interactions with others (e.g. employees and customers). Interactions with others at any touchpoints along the customer journey are important experiences (Lemon and Verhoef, 2016). Second, the authors limited the customer metrics to customer loyalty, WoM, customer satisfaction, customer trust and social equity. Practical implications The magnitudes of VE, BE and RE differ across the three customer metrics. Compared with VE, BE symbolizes customers’ identity, status and extended self, which motivates WoM. Compared with VE and BE, RE convinces customers of companies’ actions in social equity such as corporate social responsibilities. Originality/value The meta-analysis resolves the issue of inconsistent impacts of CEDs across studies. Moreover, including CEDs in a model provides insight into these strategies’ relative importance when considering different marketing objectives. Finally, this study enriches understanding of the boundary conditions on the CEDs–loyalty link.