The universal statistical approach for calculation of radiative and collisional processes with multielectron ions in plasmas is developed. It is based on the atomic structure representation similar to that used in a condensed medium. The distribution of local atomic electron density determines the set of elementary excitations with classical plasma frequency. The statistical method is tested by the calculations of the total electron impact single ionization cross-sections, ionization rates and radiative losses of various ions. In the coronal limit the radiative losses of heavy plasma impurities with any type of multielectron ions are determined by the excitation of collective atomic oscillations due to collisions with plasma electrons. It is shown that for low plasma densities the tungsten ions total radiative loss scatter within universal statistical approach does not exceed similar results of current complex numerical codes in the wide range of plasma temperatures. The general expression for the radiative losses in the case of the intermediate state between limiting cases of coronal and Boltzmann population distributions is derived as well. The total electron impact ionization cross-sections and ionization rates for ions of various charge stages for a wide range of elements from Ar to U are compared with experimental and conventional complex code data showing satisfactory agreement. As the universal statistical method operates in terms of collective excitations, it implicitly includes direct and indirect ionization processes.