Service Of Citizens Research Articles

Metaverse cannot be an extra marketing immersive tool to increase sales in tourism cities

PurposeThe purpose of this paper is to analyse the metaverse platform in a social context to better understand the future of this tool in tourism cities and how this can help to improve the well-being of residents in both digital and physical scenarios.Design/methodology/approachIn this paper, the current and probable developments in the metaverse, and its use in tourism cities and companies have been investigated. Moreover, this study develops, collects and examines the main metaverse definitions by expert authors and organizations as a methodology to ensure the transparency and credibility of the metaverse analysis.FindingsFindings suggest that the fusion of the metaverse and tourism cities must create residents’ services and experiences in the new MetaTourPolis to help interact and connect citizens with the city’s institutions and companies, as well as make tourism cities more attractive, innovative, environmentally friendly and healthier places to live. Metaverse will bring new changes for residents and tourists, in fact, this virtual platform is already changing and improving the residents’ quality of life and people with disabilities in tourism cities. For instance, the metaverse platform has been implemented in Seoul, Santa Monica and Dubai MetaTourPolis to interact with their residents, including people with disabilities, to resolve bureaucratic and administrative problems, avoiding this group and the rest of the residents travelling by bus or car to the city’s institutions. In addition, several metaverse applications based on softbot tutors or metaverse virtual social centres have been developed to improve blind and impaired people, and elderly people’ quality of life, respectively.Originality/valueA new concept called “MetaTourPolis” has been included to stage the relationship between tourism cities and the metaverse platform, where the fusion of metaverse and the new tourism polis of the 21st century will be at the service of citizens, tourists and companies, to create more sustainable, efficient, quantitative and environmental tourism cities.

Dissecting authorised participation in cultural heritage

ABSTRACT Participatory processes are a democratic tool in the field of cultural heritage, but what happens when the whole process revolves around a set of expert premises? How symbolic and authoritative would such participation be? This article will reflect on the dynamics of citizen participation and the power of institutional narratives focused on urban cultural heritage. Thus, this work proposes a methodological review and discussion through a case study where citizen participation is addressed as a process within the service of citizens: the refurbishment and design of new spaces within La Model prison complex in Barcelona. The aim is to explore whether institutionalised participation continues to be a symbolic tool that supports the authorised heritage discourses or if, conversely, it is enabling the embodiment of the multivocality of the stakeholders involved in the heritage management process in an effective way. This study concludes with a discussion that invites cultural heritage researchers to reflect on the difficulties involved in organising less-authorised proposals in the field of cultural heritage management.

Public services at the service of citizens – Case-study: cleaning services

Public services are unquestionably a pillar of society. The society develops and blooms on their importance, on the way they are organized, on their efficiency. This is why we could devote a case study to each public service that a nation, through its government representatives, organizes and operates, in order to analyze its efficiency and impact on the quality of life of its citizens. However, this article is focused on public cleaning service, as currently regulated in the legislation. The importance of public cleaning service cannot be denied, by being a comfort factor and the criterion indicating the level of civilization.

On the Enrolment of Citizens in the Civil Service in Modern Conditions

Objective: The purpose of writing the article is to investigate the peculiarities of entry to work in state bodies, the conditions of admission to the civil service of the Republic of Kazakhstan, and the experiences of foreign countries in this area. Theoretical framework: The study considers labor legal relations in the public service, which are regulated by a number of laws and regulations. The most important of them include the following: The Law of the Republic of Kazakhstan «On Public Service» establishes the basic principles of organization and implementation of public service and more. Methodology: The Law of the Republic of Kazakhstan «On Public Service of the Republic of Kazakhstan» was adopted; it discloses additional norms and rules regulating labor relations in the bodies of public service. Findings: Examples of entry and work in the civil service of citizens of other countries, concepts, and characteristics are given. Research: Therefore, it is important that those entering the civil service have high competence, moral qualities, and an understanding of their responsibility to society. Originality/value: The importance of the research topic is that the quality of the civil service directly affects the development of the country and the level of well–being of its citizens.

Optimizing the Role of Law Enforcement Officers in Realizing Social Stability

Social stability is an important foundation in the development and welfare of society. In this context, the role of law enforcement officials plays a crucial role in maintaining order, justice and security. This study aims to examine the urgency and impact of optimizing the role of law enforcement officials in realizing social stability. By digging into the literature and analyzing case studies, this research shows that law enforcement officials have a multidimensional role which includes fair law enforcement, crime prevention, social conflict management, and prosecution of organizational crimes and corruption. The optimization of their role has a significant impact on social stability. In the context of crime prevention, this study found that law enforcement officers who are actively present in the field and carry out patrols can prevent criminal acts from occurring. In addition, consistent and fair law enforcement also helps encourage compliance with the law. Law Enforcement Officers are a manifestation of the will of the people, therefore they must pay attention to the interests of the people and carry out the functions of public service and regulation of citizens. One of its functions is to realize social stability for Indonesian citizens. The problems to be discussed in this study are related to optimizing the role of law enforcement officials in realizing social stability. The research method used in this study is a normative research method using a statutory approach and a case approach and will be analyzed using content analysis.

Зарплатные ведомости как источник для реконструкции судовых биографий на примере Сарапульской эксплуатационной конторы 1954–1962 годов

Introduction. Payrolls are one of the valuable historical sources, which, unfortunately, has limited access due to the law on the protection of personal data. Since they are the most popular source for confirming the length of service and income of citizens, often the funds of organizations can consist of only one payroll. In this regard, the development of processing procedures to identify the implicit information contained in them is relevant. Methods and materials. The work is devoted to a methodical generalization of the authors’ experience in working with payrolls for the period 1954–1962 of the Udmurt administration of small rivers for the reconstruction of the biographies of the ships available there. Analysis and results. The greatest efficiency was demonstrated by the joint analysis of payrolls with orders for personnel. At the first stage, it is advisable to present the payroll data in tabular form. After that, the table is decomposed and a search is made for possible duplicates and combinations of ships. As a result of the work, it is shown that payrolls are a valuable source, not only as a basis for subsequent statistical processing but also as a narrative source of information. On the example of payrolls at the Sarapul operational office in 1954–1962, the operational information of the fleet available there was reconstructed. It is concluded that they are a more timely and objective source than, for example, statistical reports; therefore, in cases of disagreement, preference should be given to payroll statements. Author’s contribution. N.W. Mitiukov made an analytical summary of the submitted documents. N.V. Toshchevikova carried out an archival search, selection of documents, and editing of the manuscript.

FORMATION OF COMPACT AND EFFECTIVE PUBLIC ADMINISTRATION

In this article, by simplifying the management system in the Republic of Uzbekistan, optimizing the number of management bodies by introducing new administrative reforms in the system, eliminating functions that repeat each other, full service of citizens is justified. Also, in scientific work, together with foreign countries, the activities of competent authorities in the field of education, finance, anti-corruption are carried out and appropriate conclusions are given to eliminate problems.

Мобилизационные мероприятия в Калмыкии в контексте укрепления обороноспособности СССР (конец 1920-х – 1930-е гг.)

Introduction. The article introduces newly discovered documents from Kalmykia’s National Archive and the State Archive of Russia (supplemented with other historical sources) to continue insights into pre-army training and conscription among the Kalmyks from the perspective of strengthening Soviet defense capability in pre-war years. Goals. The paper seeks to analyze mobilization arrangements to have aimed at increasing the country’s defense potentials on the basis of a mixed army recruitment system (professional and territorial principles) — in the period prior to the transition to a regular commissioned staff system. Results. The work shows the mid-1930s witnessed a completion of the military reforms to have introduced a mixed army recruitment system. Over two thousand ethnic Kalmyks were conscripted into the Red Army to undergo military, political, physical training — and become professional soldiers qualified enough to defend Motherland. Somewhat seven thousand enlistment-age residents of Kalmykia received paramilitary training (foundations of military science, weapons handling) and joined the country’s military manpower pool. Still, by the mid-1930s, the Soviet Government faced a severe necessity to take additional measures to ensure national security. First of all, they needed a regular professional army with increased numbers of forces, high efficiency standards, combat and mobilization readiness, officers with expertise in new weapons and contemporary combat tactics. That required another radical military reform — a transition from the mixed professional-militia system to the one based on compulsory military service of Soviet citizens.

Prevention of Conflict of Interest Situations in Public Administration

In the last two decades in our country have been undertaken a series of policies to draft the necessary legislation to prevent and combat the phenomenon of conflict of interest as a tool to fight corruption and strengthen the integrity of institutions in the country. These policies for drafting the necessary legislation to address the conflict of interest are a requirement for the challenges of building the rule of law, an efficient and professional administration in the service of citizens and our country's obligations to the European integration process and membership in international organizations such as Council of Europe and United Nations. Legislation has changed continuously in recent years in an effort to adapt to the problems that have arisen during its implementation in practice. These efforts have materialized with the adoption of an entire legal and procedural framework. A comprehensive reform has also been made in the training and preparation of professional human capacities, for the responsible implementation of the law in this stage. The concept of continuous conflict of interest is the situation in which a conflict of interest may recur repeatedly and/or frequently in the future. Legislation for the prevention of conflict of interest has provided the obligation of every official to take active and effective measures, at the most effective time to avoid conflict of interest situations. However, the impact of all these efforts has not been sufficient and effective and the conflict of interest remains a complex challenge and issue to be addressed and resolved.
 
 Received: 23 September 2022 / Accepted: 27 November 2022 / Published: 20 December 2022

Online Boundary Work: Performing Participatory Practices in News Production

In modern democracies, the journalistic profession has traditionally been organized to maintain an exclusive jurisdiction over the mandate to watch democratic processes in the service of citizens, hold the powerful accountable and inform citizens. This exclusivity has been possible by upholding a solid boundary between journalists and readers through mass news production and distribution and in practice exercising every citizen’s freedom of expression. Over the last 25 years, digitization has made possible for many to take part in news production, in different ways questioning the role and boundaries of the journalistic profession. This paper analyzes the online boundary work performed by journalists and readers in the development of an online participatory news practice. The ethnographic study of the French news website Rue89 shows the role of digital technologies as boundary infrastructures where organizational, professional and political boundaries between journalists and users are configured, collaborated across and contested in an ongoing and recursive process. The analysis of this case shows how the participatory digital infrastructure lasted over a long period of time and was made transparent, but never finished nor invisible. We thus suggest the notion of boundary infrastructuring to capture the performative role of digital technologies in online boundary work.

Реализация на региональном уровне концепции федеральной системы подготовки граждан Российской Федерации к военной службе на период до 2020 г.

The aim of the study is to analyze the results of work of draft commissions of the Orenburg region on the implementation of the Concept of the federal system of preparation of citizens of the Russian Federation for military service for the period up to 2020 in 2011-2020. Materials and research methods. Materials of the study — accounting and reporting documents of the department of preparation and enlistment of citizens for military service and of the center of military-medical examination of the military commissariat of Orenburg oblast. Results of the study and their analysis. In Orenburg oblast, the main provisions of the Concept’s forecast indicators have been fulfilled. Notwithstanding a drop in the total number of citizens of conscription age, qualitative changes took place in the structure of their contingent: the indicators of fitness for military service depending on health condition became higher, mainly due to growing number of citizens of fitness category “A” and, to a lesser extent, due to growing number of citizens of fitness category “B”. Timely examination of conscripts in the period between call-ups sharply reduced the number of citizens requiring additional examination during call-ups. Optimization of the timing of examinations and timely expert decisions on the fitness for military service of citizens of this category were of great practical importance.

Rule of Law: Prevention and Promotion in Bosnia and Herzegovina and the European Union

The article presents the concept and origin of the ideal rule of law in the theory of law and the characteristics that depend on the quality of positive law. The welfare of the rule of law depends on law and accomplishment in human affairs. Emphasis is also placed on the practical concept of universal values and application at the national and international levels. The central thesis is that the rule of law needs to be strengthened through preventive and promotional measures as a constitutional and common European value. The reason for that is the high degree of distrust of citizens in the rule of law and specifically in the judicial system of Bosnia and Herzegovina. A weak justice system poses a risk to the rule of law and democracy. This is the cause of instability of society, lack of protection of human rights and fundamental freedoms, lack of support in socio-economic development, fight against corruption, investment, and legal security. Consequently, we are far from making progress in achieving European standards and meeting the obligations of the Stabilization and Association Agreement. In stable systems, reforms strengthen citizens' trust in their institutions. There is no such leading force in the reform processes and responsibility toward the citizens of Bosnia and Herzegovina. The challenges for the rule of law in Bosnia Herzegovina that we are failing to deal with are justice in the service of citizens, the right to justice and a safer environment for the rule of law, ensuring integrity, efficient and independent judiciary, and weaknesses in the constitutional framework. At the EU level, respect for the rule of law is a shared responsibility of the Union's institutions and the Member States. The European Commission has prepared a review of the rule of law with measures to further strengthen it, especially in those Member States where weaknesses have been identified.

Cloud Computing-Based M-Government

In recent time, several governments throughout the world have implemented cloud services, promising citizens a number of proven benefits such as cost savings, data management, rapid scaling, and increased public service delivery, resource sharing, and extended communication channels. Despite the importance of this field, the majority of previous studies focused on the development of cloud computing and the possibility of its application to implement e-government services. These studies were not concerned with the extent of governments' orientation towards implementing e-government and exploiting it in the service of citizens. Therefore, in this paper, an overview is presented on the level of M-Government implementation based on cloud computing and benefit from its services in many developed and developing countries of the world, especially the Kingdom of Saudi Arabia.

PEMERIKSAAN TUMBUH KEMBANG BALITA PADA MASA PANDEMIC COVID-19 DI DESA BELITAR SEBERANG, KECAMATAN SINDANG KELINGI, KABUPATEN REJANG LEBONG TAHUN 2021

The baby refers to children aged 12 to 59 months. This is a critical time in their development. The baby's growth process has accelerated to the next level, which includes body height, body weight, lingual skill, creativity, social interaction, emotional intelligence, and intelligence. During the Covid-19 term, the government has been responsible for the service of citizens, including the baby, in terms of minimum standard service, in accordance with Ministry of Health of Indonesia regulation number 4, 2019. One of the growth assessment services is the baby's health service. The purpose of the examination of baby growth is to learn about the growth of babies in Belitar Seberang Village. This community service used participant epidemiology to assess the community problem at Belitar Sebrang Village, Sindang Kelingi Subdistrict, Rejang Lebong District, Indonesia. Body height, body weight, and the Denver II exam are the components of the baby growth assessment. The results demonstrated that the baby mother understood how to assess her child's growth. We wish the baby mother could give their time to bring their baby to the Integrated Service Center (ISC) so that their baby's growth can be assessed.

Socio-cultural direction in the social service of elderly citizens

The article presents the experience of socio-cultural work with elderly citizens in the conditions of a complex social service center, as well as the results of an empirical study conducted by the author, aimed at identifying the satisfaction rate of elderly citizens with leisure activities in the day care department. As a result, it was determined that the quality of services provided during the stay in the day care department is rated as high by the clients, which allows asserting the professionalism of the staff working with them; the clients tend to prefer those types of services that are aimed at maintaining health and well-being; the clients are satisfied with the material and technical equipment of the day care department; the clients want to see new types of services in the day care department and are ready to pay for them additionally. These services include going on excursions outside the city, lectures by specialists from medical institutions on various topics related to the health of the elderly and disabled, visiting the cinema, visiting the theater.

The analysis of achievement of prognostic indices of the Concept of the Federal system of training of citizen to military service

The article analyzes the achievement of the prognostic indices of the Concept of the federal system of training citizens for military service for the period up to 2020 (to reduce the number of citizens who do not meet the requirements of military service due to health and physical conditions; to increase the rate of fitness for military service of citizens who have arrived at draft commissions; to ensure the availability of the first sports category or sports rank for citizens who are subject to military service draft). The causes and factors preventing the achievement of the target values of the Concept are considered. The set of measures targeting to improve medical support of the youth of military draft age is proposed.

Unidad Militar de Emergencias (UME): Reflexiones jurídicas sobre la defensa ambiental de España

La UME, Unidad Militar de Emergencias, es un órgano que está al servicio del ciudadano en los temas de alta necesidad como inundaciones, incendios forestales, nevadas y situaciones de especial gravedad. Es una unidad que, gracias a la alta preparación de sus miembros, tiene una aceptación plena por parte de los ciudadanos. En los últimos años, debido al alto índice de quemas forestales que se producen en Galicia, los expertos señalan que sería conveniente que la UME pudiese contar con una base de operaciones en la comarca orensana de A Limia.

Populist unilateralism and the threat to Canadian power

ABSTRACT The unilateralist approach to foreign policy practiced by populist leaders such as Donald Trump forces Canadians to reconsider the realities of power. For generations, successive governments have maximized our national strength by banding together with allies and institutionalizing the resulting bonds through rules that govern behavior and decisionmaking. The U.S. President now threatens the institutions on which Canada depends, generating a crisis of confidence as Canadians debate how to respond. Critics of the Trudeau government’s faith in multilateralism call for Canada to invest in ties of friendship with leaders of strong countries. A more durable solution would be to pool national power with other states and build new institutional arrangements to bind us together. The so-called “Alliance for Multilateralism” is a pragmatic place to start as it allows major democracies to align their votes in existing institutions. But ultimately a proper alliance structure would offer the best chance for maximizing power. Canada should join other liberal democracies to pool as much power as we can and place it at the service of citizens in what might be called an Alliance for Popular Sovereignty.

Entrepreneurship in the Personal Life and Family Memories of the Dnipro and ATO Fighters

The aim of the article is to study the entrepreneurial characteristics, attitudes and behavioral patterns of Ukrainian volunteer soldiers who have their own entrepreneurial experience and / or whose family memory has been saved examples of successful management of ancestors.In this study was used an interdisciplinary approach, the following historical and psychological methods of research were applied such as the method of oral history, psychodiagnostic method, biographical method, retrospective, comparative, and others.The main results of this work are the definition of such personal qualities of military, who are entrepreneurs: developed subjectivity, determined by faith in the effectiveness of their actions; leadership qualities and organizational skills; readiness to assume responsibility; creativity, ingenuity; the existence of a clear system of values; desire for self-identity; faith in the justice of the universe; preparedness for risk; active civic position; formed Ukrainian national identity. Some respondents who are descendants of repressed people have mistrust of the authorities and state institutions; shyness towards the expression of Ukrainian identity; readiness to rely only on oneself.Concise conclusions. During the rebuilt of the Ukrainian Army, especially in early 2014, to a large extent, the very entrepreneurial features allowed entrepreneurs to show themselves as active, creative, organizational strength.Practical meaning. The observations in this article can be taken into account when enrolling in the military service of citizens with entrepreneurial experience.Originality. For the first time in the focus of the study were features, outlook settings and patterns of Ukrainian military, who are entrepreneurs.The scientific novelty is the application of a transgenic approach that allows a deeper understanding of the mechanism of the formation of the ideological system of the personality of the Ukrainian military, who are entrepreneurs.Type of article: empirical.

Media, Money and Trust

Humans act based on the ideas they adopt and apply to circumstance with the intensity of action derived from the associated emotions. It follows that in any society the presentation of the ideas to citizens a major driver of citizen opinion and hence a major driver of social development. After the global financial crash governance ethical failure is proved a significant economic factor in modern society. This paper shows by actual example that the exact same issue pervades governance of institutional media. People seek truth but only offered bias and opinion without the ethical drive to find workable compromise and balance. The paper closes with the question will people pay for balanced news they can trust? I suggest they will, but as yet there is no media institution in NZ even trying to offer professional level of journalism in service of citizens. Note: The discussion is in relation to New Zealand, a country with sophisticated social infrastructure, the issues faced typical of those faced throughout the free world.