Abstract

ABSTRACT Participatory processes are a democratic tool in the field of cultural heritage, but what happens when the whole process revolves around a set of expert premises? How symbolic and authoritative would such participation be? This article will reflect on the dynamics of citizen participation and the power of institutional narratives focused on urban cultural heritage. Thus, this work proposes a methodological review and discussion through a case study where citizen participation is addressed as a process within the service of citizens: the refurbishment and design of new spaces within La Model prison complex in Barcelona. The aim is to explore whether institutionalised participation continues to be a symbolic tool that supports the authorised heritage discourses or if, conversely, it is enabling the embodiment of the multivocality of the stakeholders involved in the heritage management process in an effective way. This study concludes with a discussion that invites cultural heritage researchers to reflect on the difficulties involved in organising less-authorised proposals in the field of cultural heritage management.

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