Principles Of Servant Leadership Research Articles

Leadership in the post-COVID-19 Work Environment: A Qualitative Study of Servant Leadership in an ICT Company

This study aimed to enhance understanding of servant leadership and its relevance given the worldwide turbulence that resulted from the COVID-19 pandemic. Employees experienced uncertainties and complexities during and post the pandemic and the study investigated whether servant leadership is capable of delivering a leadership approach that can meet the challenges of the modern workplace. Servant leaders are those who place the needs of their subordinates before their own. The research examined the participants’ conceptualisations of servant leadership by, firstly, exposing them to background information on this form of leadership, secondly soliciting managers’ perspectives on servant leadership and, thirdly, investigating ways in which its principles and values can be applied in an ICT company. A qualitative research design was employed, with in-depth interviews conducted with 18 purposively selected managers. The data were analysed using Braun and Clarke’s (2006) thematic analysis approach. The study found that the majority of participants embraced servant leadership principles and were motivated by serving employees’ interests. An important finding was the relevance of explaining the concept of servant leadership prior to the interviews, which enabled participants who had no exposure to this concept to understand it. Servant leadership, which values collaboration and shared foresight while accepting accountability and challenging goals to maintain high work standards, was unanimously deemed a viable form of leadership that would benefit an organization if successfully implemented. The benefits identified by participants included employees feel valued and trusted, which motivates them to provide clients with quality service.

The Influence of Leadership Behavior Assessments and Servant-Oriented Leadership on Employee Engagement

Employee engagement is vital for organizational success, driving productivity, innovation, and resilience. Despite efforts to enhance engagement, challenges persist, particularly in adapting to remote and diverse workforces. This research evaluates the influence of leadership behavior assessments and servant-oriented leadership on employee engagement within Chinese organizations. The study also uses a quantitative research design based on questionnaires to explore how demographic factors impact engagement levels. Findings reveal that differences in occupation and Types of Job generate differences in Employee Engagement, emphasizing the need for tailored engagement strategies. Additionally, Leadership Behavior Assessments and Servant-oriented Leadership demonstrate significant positive impacts on Employee Engagement, underscoring the critical role of effective leadership in driving engagement and enhancing organizational performance. Integrating servant leadership principles into leadership development programs can foster a collaborative and productive work environment, ultimately contributing to organizational success.

Enhancing Patient Experience in the Emergency Department Through Nurse Bundling Strategies and Servant Leadership Principles: A Quality Improvement Project

Enhancing Patient Experience in the Emergency Department Through Nurse Bundling Strategies and Servant Leadership Principles: A Quality Improvement Project

“It's all about trust!” a multilevel model of the effect of servant leadership on firefighters' group task performance, adaptivity and emotional exhaustion

AbstractHow and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social exchange theory to explore how servant leadership positively influences collective task performance and how it strengthens adaptivity at the individual level and reduces emotional exhaustion. Our four‐wave and three‐source study sample comprised 303 firefighters nested in 45 fire stations. The results of multilevel structural equation model (MSEM) analyses indicate that at the individual level, servant leadership significantly predicts high adaptivity and low emotional exhaustion through the mediating influence of firefighters' felt trust and the trust climate. The implications of our results for theory and practice are discussed.

Contribution of leadership styles to organizational performance in the South African banking sector

The main aim of this study was to assess the efficacy of different leadership styles on the performance of organisations in the banking sector of South Africa. The outcomes are expected to be utilised in order to construct leadership development initiatives, which will facilitate the cultivation of leadership competencies that contribute to the success of a company. The research conducted a synthesis of 50 empirical studies through the use of secondary source content analysis. A one-sample t-test was used to assess the presence of a statistically significant association between organisational success and a manager's lifestyle. A unidirectional analysis of variance (ANOVA) was conducted to determine the correlation between different leadership styles and organisational performance. The Pearson's Correlation Coefficient was employed to examine the correlation between leadership styles and organisational performance. Research has confirmed that Transformational leadership has a positive impact on financial success, customer satisfaction, and staff engagement. Transformational leaders foster innovation and exceptional performance through their inspiring vision and tailored assistance. Transactional leadership ensures operational stability and adherence to regulations, but it does not have a substantial impact on staff engagement and innovation. Servant leadership emphasises the establishment of a supportive work environment through the enhancement of staff morale and customer service. An optimal approach for enhancing organisational performance in the South African Banking sector is to adopt a well-rounded strategy that incorporates transformational, transactional, and servant leadership principles. The Transformational leadership style has been determined to be the most effective in the banking sector, as it has shown the highest improvement in organisational performance. Banks executives and managers should consider embracing transformational leadership, cultivating innovation, and allocating resources towards staff development.

Influence of Servant Leadership on Team Cohesion and Innovation in South Korea

Purpose: The aim of the study was to analyze the influence of servant leadership on team cohesion and innovation in South Korea. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: Servant leadership in South Korea fosters trust, collaboration, and open communication among team members, enhancing both team cohesion and innovation. This leadership style promotes a culture where teams work cohesively, share diverse perspectives, and engage in collective problem-solving, fostering creativity and continuous innovation. Servant leaders' emphasis on empathy and stewardship contributes significantly to creating supportive team dynamics that nurture experimentation and adaptive approaches within organizations. Unique Contribution to Theory, Practice and Policy: Social exchange theory, transformational leadership theory & social identity theory may be used to anchor future studies on influence of servant leadership on team cohesion and innovation in South Korea. Organizations can benefit by integrating servant leadership principles into leadership development programs and organizational culture. Governmental and organizational policies should incentivize and support the adoption of servant leadership practices.

SERVANT LEADERSHIP AND ORGANIZATIONAL PERFORMANCE IN THE AVIATION INDUSTRY: A SYSTEMATIC LITERATURE REVIEW

Servant leadership prioritizes serving others, believing it enhances organizational performance. This review aimed to explore how servant leadership relates to organizational performance in air traffic control centers. This research aimed to conduct a systematic literature review to examine research on the impact of servant leadership on organizational performance, specifically within air traffic control centers. The review included peer-reviewed journals, conference papers, and related reports. The result indicated a positive relationship between servant leadership and organizational performance in air traffic control centers. Servant leaders in this context improved employee satisfaction, enhanced operational efficiency, and fostered a collaborative and innovative culture. Recognizing the importance of servant leadership in air traffic control centers can yield practical benefits by enhancing overall performance and safety outcomes. By embracing servant leadership principles, organizations can cultivate a supportive work environment that promotes employee well-being and operational excellence. In conclusion, this systematic literature review highlighted the critical role of servant leadership in improving organizational performance in air traffic control centers. Future research should delve deeper into the specific mechanisms by which servant leadership influences various aspects of organizational effectiveness.

DAMPAK PENERAPAN SERVANT LEADERSHIP DI INSTITUSI PENDIDIKAN TINGGI: SEBUAH TINJAUAN LITERATUR

This literature review examines the impact of servant leadership implementation in higher education institutions. Through a synthesis of existing research, it identifies the benefits, challenges, and outcomes associated with servant leadership practices in academia. The review highlights how servant leadership fosters collaboration, empowerment, and trust among faculty, staff, and students, leading to improved communication, engagement, motivation, and community within institutions. It also underscores the positive correlation between servant leadership behaviors and employee engagement, job satisfaction, and organizational commitment. Additionally, the review emphasizes the impact of servant leadership on student learning outcomes, including academic achievement, engagement, retention, and satisfaction. Scholars are increasingly focusing on developing servant leadership competencies among academic administrators and faculty and conducting longitudinal studies to assess long-term effects and best practices. Overall, the findings underscore the significant impact of servant leadership on higher education quality and organizational success, emphasizing the need to integrate servant leadership principles into leadership practices within higher education institutions. Further research in this area can provide deeper insights into effective servant leadership practices and their practical implications in higher education.

Leading matters! Linking compassion and mindfulness in organizations through servant leadership.

Regardless of where they are, humans are inherently human. In this study, we explore the relationship between compassion, mindfulness, and servant leadership contributing to an overall feeling of safety. Adopting a humanistic approach to human resource management, we examine how compassion and mindfulness intersect under the lens of the Conservation of Resources (COR) theory. Our investigation focuses on understanding how servant leadership facilitates the cultivation of mindfulness through compassion. Using structural equation modeling (SEM), we analyze data gathered from 360 workers across diverse occupational sectors. Our findings provide empirical support for the hypothesis that compassion, manifested as a response to suffering, enhances mindfulness levels in the workplace. Specifically, we observe that organizations promoting servant leadership principles are conducive to higher levels of mindfulness among employees. Practically, our study underscores the importance of designing work contexts that prioritize compassion and servant leadership. By doing so, organizations can foster a positive work environment that promotes mindfulness and enhances workplace safety. Our research contributes to the management literature by offering empirical evidence on the role of servant leadership in cultivating compassion and mindfulness, thereby advancing the discourse on workplace safety and organizational well-being.

Transformational Leadership Approach for Sustainable Christian Mission Engagement in the Community

The transformational leadership approach emphasizes the leader`s ability to inspire and persuade individuals towards a shared vision, fostering a sense of commitment and empowerment within the organization. In the context of Christian missions, this leadership style is particularly relevant as it aligns with the principles of servant leadership and the mission to bring about positive change in communities. Transformational Leadership in Christian Mission Engagement involves four crucial components: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. By inspiring and empowering individuals, leaders can foster a sense of ownership and commitment among team members, leading to increased motivation and dedication to the mission. Moreover, sustaining a transformational leadership approach requires ongoing effort and vigilance to ensure that the values and vision remain central to the mission`s activities. Therefore, the transformational leadership approach is instrumental in driving sustainable Christian mission engagement. By embodying fundamental principles such as inspiration, empowerment, and individualized support, leaders can cultivate a culture of commitment and resilience within their organizations. While challenges exist, the potential for a positive impact on mission outcomes makes transformational leadership an essential consideration for those involved in Christian missions.

Servant Leadership and Career Development: Supporting Employee Growth

In this article, the authors present a literature review encompassing an analysis of Career Development and Servant Leadership in the context of human resource management and organizational growth. The research unveils how leaders who implement servant leadership principles can positively impact the career growth and development of their employees. Applying a Literature Review method, the authors analyzed other articles with similar topics. The research suggests that these characteristics can create an environment in which employees feel valued and supported, thus advancing their career development. The study finds that when leaders exhibit servant leadership characteristics, employees are more likely to experience increased job satisfaction and engagement. This positive experience, in turn, contributes to higher levels of commitment to their organizations. Servant leadership fosters open communication, trust, and a strong sense of community in the workplace, all of which support career development. Furthermore, the research highlights how servant leaders often strive harder to provide growth opportunities to employees. This may include mentorship, training, and guidance in setting and achieving career goals. Employees under servant leadership are more likely to feel empowered and motivated to take control of their career paths. In conclusion, this article emphasizes the strong impact of servant leadership on employee career development. It highlights that leaders prioritizing the well-being and growth of their employees can create a work environment that fosters career advancement, enhances job satisfaction, and strengthens organizational commitment. The research underscores the importance of developing servant leadership within organizations to support employee development and overall success.

Absolving Conflict Through Principles of Servant-Leadership

This article explores the inevitable and unchecked conflicts that arise between people and how it can turn into unmanageable rage and harmed relationships. Both instigators and recipients of conflict are ultimately wounded by its accompanying outcomes. By sharing several examples from my life, including the threat of harm from a deadly weapon towards my three-year-old son by his uncle, I demonstrate the hurt caused by conflict and how principles of servant-leaders can help individuals restore positive associations. When faith is stronger than the bitterness and hostility that often plagues humanity, love offers a longer-term perspective thereby opening a way towards forgiveness. The foundation of healthy relationships and a strong community is established by serving one another rather than focusing on one’s own self-interests. By implementing ten characteristics of servant-leadership including awareness, listening, empathy, and healing, I contend that people can transcend conflict and overcome relational obstacles. This in turn allows people to exhibit a greater capacity for love and forgiveness for the optimal well-being of one another and society at large.

Analysis of the role of servant leadership on employee’s job satisfaction mediated by leader-member exchange style among employees in the private higher education sector in Kuwait

A growing body of literature explores the underlying mechanisms and processes that enable servant leadership to impact organizational performance, engagement, and outcomes positively. This research assesses the mediation role of leader-member exchange between servant leadership and job satisfaction among employees in Kuwait's universities. The study utilized a closed-ended survey that was distributed to 240 workers, with 205 valid responses received from employees working in two private higher education sectors in Kuwait. using Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used for data analysis. The outcomes of the study demonstrated strong backing for the beneficial influence of servant leadership on leader-member exchange and job satisfaction. Furthermore, a positive correlation was established between leader-member exchange and job satisfaction among employees employed in Kuwait's private higher education sector. Moreover, the results partially validated the mediating effect of leader-member exchange in the relationship between servant leadership and employee job satisfaction. These results underscore the significance of integrating servant leadership principles into leadership approaches within this sector to improve employee satisfaction and overall organizational achievement.

Analysis of the role of servant leadership on employee’s job satisfaction mediated by leader-member exchange style among employees in the private higher education sector in Kuwait

A growing body of literature explores the underlying mechanisms and processes that enable servant leadership to impact organizational performance, engagement, and outcomes positively. This research assesses the mediation role of leader-member exchange between servant leadership and job satisfaction among employees in Kuwait's universities. The study utilized a closed-ended survey that was distributed to 240 workers, with 205 valid responses received from employees working in two private higher education sectors in Kuwait. using Partial Least Squares-Structural Equation Modelling (PLS-SEM) was used for data analysis. The outcomes of the study demonstrated strong backing for the beneficial influence of servant leadership on leader-member exchange and job satisfaction. Furthermore, a positive correlation was established between leader-member exchange and job satisfaction among employees employed in Kuwait's private higher education sector. Moreover, the results partially validated the mediating effect of leader-member exchange in the relationship between servant leadership and employee job satisfaction. These results underscore the significance of integrating servant leadership principles into leadership approaches within this sector to improve employee satisfaction and overall organizational achievement.

Vice chairs for education as servant leaders: A convergent mixed-methods study

Background: Vice Chairs for Education are experienced educators who oversee a wide array of departmental activities. Through the lens of servant leadership, we investigate how Vice Chairs for Education approach the role, support others, and navigate complexities while impacting the clinical learning environment. Methods: A convergent mixed-methods study was conducted at our academic multi-institutional medical center. Semi-structured interviews were conducted and analyzed thematically from July to October 2019. CVs were collected; metrics were abstracted and analyzed descriptively. Qualitative and quantitative data were aligned, integrated, and verified. Results: In all, 14 of 16 (87.5%) Vice Chairs for Education responded. These Vice Chairs are MD faculty members from three affiliated hospitals representing 11 specialties. Five themes were identified. These Vice Chairs are trusted departmental leaders who attained the role through experience and engagement. Intentionally inclusive and collaborative, they build and sustain relationships while navigating challenges. They take pride in supporting others and prioritize mentorship. Relying on institutional knowledge, they unite educational efforts by building rapport and encouraging community. In addition to envisioning the development of their departments, Vice Chairs are eager to value them attentively and thoughtfully. Conclusion: Vice Chairs for Education embody servant leadership principles by supporting others, building community, embracing open communication, maintaining authenticity, modeling fairness, focusing on improvement, and navigating challenges. They know that prioritizing education is not a matter of chance and must be cultivated and even defended at times. Vice Chairs for Education embrace, unify, empower, and protect their trainees, colleagues, departments, and institution. Ultimately, as servant leaders, they demonstrate humility and professionalism.

Anishinaabe Values and Servant Leadership: A Two-Eyed Seeing Approach

This meta-synthesis explores the connections between the Mishomis Teachings (also known as the Seven Grandfather Teachings within the Anishinaabe culture) and the principles of Servant Leadership. Through a systematic literature review of methodology and the theoretical frameworks of Two-Eyed Seeing and Ethical Space, The Mishomis Teachings and their connections to Servant Leadership are researched to answer: How is a Two-Eyed Seeing approach to Servant Leadership informed by Anishinaabe Values? The literature reveals significant connections between the Mishomis Teachings and Servant Leadership that provide an Indigenized perspective on values-based leadership practices. The implications of this study highlight a growing need within academia for Indigenous Knowledge to support and enhance Decolonization, Indigenization and Reconciliation efforts.

Leading as Servant in Times of Crisis.

Using servant leadership as a framework, leaders within a school of nursing guided faculty during the COVID-19 pandemic and called them to address social injustice in the summer of 2020. A model was developed to sustain growth and build resilience of students, faculty, and staff. Influenced by external and internal drivers that stimulated the need for change, strategies were implemented based on core principles of servant leadership. Outcomes emerged in three categories: collaborative strengths demonstrated by students, faculty, and staff; performance of the community to be intentional about change; and transformative practices leading to enhancement of internal and external partnerships.

Aligning means and goals: Insights from professional development to promote learner-centered education in Cambodia

As part of a multi-year project within a network of Cambodian Christian schools, researchers facilitated training with the purpose of strengthening learner-centered education. To support teachers to grow beyond previous training, leaders ensured that the structure of the training was carefully aligned with intended outcomes. Informed by questionnaires that measured teacher confidence with varied tasks, and also by teacher feedback, researchers found evidence that it was helpful that the training was delivered in a manner consistent with principles of servant leadership and that it actually modeled learner-centered education so that teachers could integrate new pedagogies into their own classroom.

Servant leadership and performance of public hospitals: Trust in the leader and psychological empowerment of nurses.

This study examines the effect of servant leadership on the performance of the hospital through the mediating effect of trust in the leader. It further analyses the moderating role of psychological empowerment. Hospitals in Pakistan experience a severe shortage of nurses. Nurses are overworked and need support to provide quality patient care. Servant leadership, which focuses on the growth and development of followers, is of relevance in such context. A sample of 339 registered nurses from four public hospitals in Pakistan provided survey data. Instruments with established psychometric properties and structural equation modelling were used to test the model. Servant leadership has a significant direct effect on trust in the leader and an indirect effect on the performance of the hospital through trust in the leader. A moderated mediation test reveals that the relationship between trust in the leader and the performance of the hospital is stronger when nurses report high psychological empowerment. Servant leadership instils trust among nurses and elevates the organisational performance of the hospital. Hospitals should select and train nurse managers who can embody the principles of servant leadership and provide resources to increase psychological empowerment among nurses.

Servant leadership and its association with an environment of empathic care: an empirical analysis of the perspectives of mid-level practitioners

PurposeAt the nexus of servant leadership and empathic care, this paper aims to explore the perceptions that mid-level practitioners express regarding the role that servant leadership plays in fostering an environment of empathic care.Design/methodology/approachThe authors surveyed mid-level practitioners across a large integrated health system (n = 167). Through exploratory factor analysis, we identify factors that serve as antecedents to an environment of empathic care. The factor analysis was complimented with partial least squares structural equation modeling to test a theoretical model of empathic care.FindingsThe model explains approximately 37% of the variance observed in an empathic care environment (R2 = 0.372). The authors identify key constructs within servant leadership that health-care leaders can focus their efforts on to promote an environment of empathic care.Originality/valueThis study answers multiple calls for more empirical research into servant leadership and is one of the few studies that explores servant leadership within an exogeneous context. This research focuses on the perceptions of mid-level providers, whereas most extant servant leadership and empathy research focuses on the perceptions of patients. The authors extend servant leadership theory in a health-care context and support prior findings that servant leadership is a multidimensional construct. The authors outline a sound methodological approach for investigating the linkage between specific principles of servant leadership that can serve as predictors for the creation of an environment of empathic care.