Secretariat Office Research Articles

The Impact of Perceived Organizational Support and Social Support on Employee Performance: The Mediating Role of Organizational Commitment

The aim of this research is to assess and elucidate the impact of perceived organizational support and social support on employee performance, with organizational commitment serving as a mediating factor. The study involved 543 employees from the Regional Secretariat Office of Southeast Sulawesi Province. A sample of 84 employees was selected using a proportional cluster random sampling technique. Data were collected through questionnaires and interviews. For statistical analysis, SmartPLS 4.0 software was employed to model structural equations. The findings reveal that perceived organizational support, social support, and organizational commitment all influence employee performance. Specifically, perceived organizational support does not significantly affect organizational commitment, whereas social support has a significant impact on it. Organizational commitment does not mediate the relationship between perceived organizational support and employee performance; however, it does mediate the relationship between social support and employee performance. The Regional Secretariat Office of Southeast Sulawesi Province and related stakeholders can utilize these findings to enhance employee performance by focusing on employee commitment, perceived organizational support, and social support.

IMPROVING EMPLOYEE PERFORMANCE THROUGH COMPETENCE AND WORK DISCIPLINE : A CASE STUDY AT THE REGIONAL SECRETARIAT OFFICE OF PATI REGENCY

This study aims to determine employee performance strategies through competence and work discipline. The population and sample used were employees of the Regional Secretariat Office of Pati Regency in the general section, totaling 50 respondents. The data collected were 50 respondents from the Regional Secretariat Office of Pati Regency, specifically the general section. The sampling technique used is a saturated sample. Data collection methods using primary data. The analysis technique used is multiple linear regression analysis, the results of the analysis reveal that partial competence can be used as a strategy to improve employee performance through knowledge, skills, experience, attitudes, and education levels that support the positive and significant results of the analysis, as well as work discipline that to improve employee performance can use work discipline through high attendance, obeying the rules, obeying work standards, working ethically according to the results of the analysis which show positive and significant.

Pengaruh Pemahaman Standar Akuntansi Pemerintah dan Pemanfaatan Sistem Informasi Akuntansi Terhadap Kualitas Laporan keuangan di Kantor Sekretariat Daerah Kota Palembang

The purpose of this study is to ascertain how the Palembang City Regional Secretariat Office's government financial reports are affected by the usage of accounting information systems (SIA) and a comprehension of government accounting standards (SAP). This kind of research combines quantitative techniques with the hypothetico-deductive process. In order to gather primary data for this study, questionnaires were sent to the Palembang City Regional Secretariat office's planning and budget department. In order to obtain a total of 40 respondents, the sample was determined using a purposive sampling technique with the criteria of employees working in the planning and finance section of the regional secretariat of the city of Palembang, specifically serving as Head of Division, Head of Planning, Reporting, Treasurer, and Finance Staff. The Statistical Package For The Social Science (SPSS) 22.0 for Windows is used by the data analysis tool. The findings of this study suggest that the quality of financial reports is significantly impacted by both the use of accounting information systems and knowledge of government accounting standards.

The Influence Of Organizational Culture, Leadership, and Organizational Commitment On Workplace Deviant Behavior Through Job Satisfaction In Government Employees Of The Riau Islands Province

This study aims to determine the direct and indirect effect of organizational culture, leadership, organizational commitment on workplace deviant behavior through job satisfaction in government employees of the Riau Island Province. This type of research uses quantitative research methods with primary and secondary data sources. The population in this study was 109 Civil Servants (PNS) who worked at the Bintan Regency Regional Secretariat office. In this study, data collection was carried out using the census method in which the entire population was taken as a sample. By using the census method, this study aims to obtain accurate and representative data from the entire existing population. This step will make it easier for researchers to analyze and describe the characteristics and events that occur in the population. This research uses Smart-Pls as a data processing tool. The results of this study, Organizational Culture variable (X1) on Job Satisfaction (Z), Leadership variable (X2) on Job Satisfaction (Z), Organizational Commitment variable (X3) on Job Satisfaction (Z), Organizational Culture variable (X1) on Workplace Deviant Behavior (Y1), Leadership variable (X2) on Workplace Deviant Behavior (Y1), Organizational Commitment variable (X3) on Workplace Deviant Behavior (Y1), Job Satisfaction (Z) on Workplace Deviant Behavior (Y1), Job Satisfaction variable (Z) mediates the effect of Organizational Culture (X1) on Workplace Deviant Behavior (Y1), Job Satisfaction variable (Z) mediates the effect of Leadership (X2) on Workplace Deviant Behavior (Y1), Job Satisfaction variable (Z) mediates the effect of Organizational Commitment (X3) on Workplace Deviant Behavior (Y1)

Effect of Leadership, Motivation, Training on Performance Through Employee Satisfaction of the Regional Secretariat of Bintan Regency

This study aims to determine the direct and indirect effect of leadership, motivation, training on performance through employee satisfaction of the regional secretariat of bintan regency. This type of research uses quantitative research methods with primary and secondary data sources. The population in this study was 109 Civil Servants (PNS) who worked at the Bintan Regency Regional Secretariat office. In this study, data collection was carried out using the census method in which the entire population was taken as a sample. By using the census method, this study aims to obtain accurate and representative data from the entire existing population. This step will make it easier for researchers to analyze and describe the characteristics and events that occur in the population. This research uses Smart-Pls as a data processing tool. The results of this study, Leadership has a positive and significant effect on Employee Performance. This proves that Leadership can affect the Performance of Employees of the Bintan Regency Regional Secretariat. Motivation has a positive and significant effect on Employee Performance. This proves that Motivation can affect the Performance of Employees of the Bintan Regency Regional Secretariat. Training has a positive and significant effect on Employee Performance. This proves that Training can affect the Performance of Employees of the Bintan Regency Regional Secretariat. Job Satisfaction has a positive and significant effect on Employee Performance. This proves that Job Satisfaction can affect the Performance of Employees of the Bintan Regency Regional Secretariat. Leadership has a positive and significant effect on Employee Job Satisfaction. This proves that Leadership can affect the Job Satisfaction of Employees of the Bintan Regency Regional Secretariat. Motivation has a positive and significant effect on Employee Job Satisfaction. This proves that Motivation can affect the Job Satisfaction of Employees of the Bintan Regency Regional Secretariat. Training has a positive and insignificant effect on Employee Job Satisfaction. Job Satisfaction mediates positively and significantly between Leadership and the Performance of Employees of the Bintan Regency Regional Secretariat. Job Satisfaction mediates positively and significantly between Motivation and the Performance of Employees of the Bintan Regency Regional Secretariat. Job Satisfaction mediates positively and insignificantly between Training and the Performance of Employees of the Bintan Regency Regional Secretariat.

Analisis Kinerja Instansi Pemerintahan Di Kantor Sektretariat DPRD Provinsi Kepualauan Riau

Employees are required to be able to carry out performance in accordance with their capacity, in the performance reports of government agencies it has been summarized in such a way as to be submitted to the governor for evaluation and also checked whether it has gone well or not. According to the existing phenomenon, there are still budgets that have not been fully realized this is due to the lack of accurate reporting to make a report that will see its realization. A weak reporting system will have an impact on the reports that have been made by the LAKIP team. The purpose of this reporting system is to find out whether the preparation of the LAKIP can run well and also to correct whether there are still errors in the preparation. The purpose of the study was to analyze the performance of government agencies at the DPRD Secretariat of the Riau Islands Province. In this study, the theory used is the theory of opinion. The operational concept of Sony Yuwono, et al (2005: 36). The population in the study amounted to 5 people, the data analysis used in this study was a qualitative descriptive data analysis technique. Based on the results of the study, it can be concluded that the Performance of Government Agencies in the Riau Islands Provincial DPRD Secretariat Office has been going well but is still not optimal, this can be seen from the results of the research. access by the public, but if you look at there is a website, https://dprd.kepriprov.go.id/ where if you look at the information provided should have been able to be obtained by the community because it has been presented but in reality, the content of the website is very limited, even the information section is empty, information is still very minimal, even profiles, leaders, and so on can not be accessed, then there is another website that is used, namely https://ppid.kepriprov.go.id/informationpublik but it is also very limited, for the Riau Islands Provincial DPRD, no information is found whatever. Suggestions that can be conveyed is the need for increased disclosure of information that is easily accessible by the public. There needs to be an increase in performance in seeing the needs of the public or the community.

Competitive Advantage of Car100 Showroom Tanjung Pinang is Determined By Digital Marketing, Innovation and Service Quality With Intervening Customer Satisfaction.

This study aims to determine the direct and indirect effect of digital marketing, innovation, service quality on competitive advantages through customer satisfaction of Car100 Showroow. This type of research uses quantitative research methods with primary and secondary data sources. The population in this study was 109 Civil Servants (PNS) who worked at the Bintan Regency Regional Secretariat office. In this study, data collection was carried out using the census method in which the entire population was taken as a sample. By using the census method, this study aims to obtain accurate and representative data from the entire existing population. This step will make it easier for researchers to analyze and describe the characteristics and events that occur in the population. This research uses Smart-Pls as a data processing tool. The results of this study, Digital marketing has a positive and significant influence on customer satisfaction. Innovation has a positive and highly significant influence on customer satisfaction. Service quality has a positive and highly significant influence on customer satisfaction. Digital marketing has a direct positive and significant influence on competitive advantage. Innovation has a negative but significant influence on competitive advantage. Customer satisfaction has a positive and highly significant influence on competitive advantage. Service quality has a positive and significant direct effect on competitive advantage. Digital marketing has a positive and significant indirect effect on competitive advantage through customer satisfaction as a mediating variable. Innovation has a positive and highly significant indirect effect on competitive advantage through customer satisfaction. Service quality has a positive and highly significant indirect effect on competitive advantage through customer satisfaction.

The Influence of Work Culture on Employee Commitment With the Work Environment as a Moderation Variable At the Binjai City Regional Secretariat Office

A work culture that is not clearly understood and a low level of employee commitment will cause inconsistency in behavior and lack of motivation of employees at work. The purpose of this study is to find out and analyze the role of the work environment in strengthening the influence of work culture on employee commitment at the Binjai City regional secretariat office. This research was conducted with a causal associative quantitative approach. The sample used was all ASN employees with a total of 82 people. The results of data analysis using Structural Equation Modeling (SEM) based on Partial Least Square (PLS) showed that: 1) Work culture had a positive and significant effect on work commitment with a T-statistic value of 25.026 > 1.96 and a P-Value of 0.000 < 0.05; 2) The work environment has a positive and significant effect on work commitment with a T-statistic value of 4.164 > 1.96 and a P-Value of 0.000 < 0.05; and 3) the work environment was not able to significantly strengthen the influence of work culture on work commitment with a T-Statistic value of 0.791 < 1.96 with a P-Value of 0.431 > 0.05. These findings confirm that in the context of this study, the work environment does not have a significant impact in strengthening the relationship between work culture and employee work commitment. This shows that while a conducive work environment is important in improving employee satisfaction and well-being, when it comes to work commitment, other factors also need to be considered. Rewrite neatly without diminishing meaning

The Effect Of Work Engagement And Income Satisfaction To The Work Competence Of Employees With Satisfaction Work As An Intervening Variable In The Office Binjai City Regional Secretariat

The aim of this research is to determine and analyze the influence of Job Involvement and Income Satisfaction on Job Competence which is mediated by Job Satisfaction at the Binjai City Regional Secretariat Office. This research was carried out at the Binjai City Regional Secretariat Office. The type of research is associative quantitative. The sample in this study was 24 employees with ASN and honorary status in the General Section of the Binjai City Regional Secretariat Office. The sampling technique in this research uses a saturated sample, where the entire population will be sampled in this research, 24 people. The research results show that Job Involvement has a significant influence on Job Competence as shown by the T-Statistic value of 10,633 > 1.96 and the P Value of 0.000 < 0.05. On the influence of Income Satisfaction on employee work competence, the T-Statistic data obtained was 6,260 > 1.96 and the P-Value value was 0.000 < 0.05 or there was an influence of Income Satisfaction on Work Competence. Work Engagement has a significant effect on Employee Job Satisfaction with a T-Statistic value of 15,172 > 1.96 with a P-Value value of 0.001 < 0.05. Income satisfaction has a significant effect on employee job satisfaction. This can be seen from the results of the T-Statistic value of 9,523 > 1.96 with a P-Value value of 0.000 < 0.05. On the influence of Job Satisfaction on Job Competence, the T-Statistic value is 1,060 < 1.96 with a P-Value of 0.290 > 0.05, which means that Job Satisfaction has no significant effect on the Job Competence of the Binjai City Regional Secretariat Office. In the indirect effect, the results show that Job Satisfaction has a role as an intervention variable in explaining the relationship between Income Satisfaction and Job Competence. This shows that improvements in Income Satisfaction can increase Job Satisfaction, which ultimately contributes to increasing Work Competence at the Binjai City Regional Secretariat Office.

Service Performance Level in Land Registration in Ecological Farming Area

This research aims to determine the influence of the level of satisfaction and trust of the community on service performance (case study of the Complete Systematic Land Program Secretariat Office in Sumberbendo Village). The influence you want to know is direct or indirect influence. This type of research is quantitative which explains the causal relationship between variables through hypothesis testing. This research used a sample of 100 respondents. Sampling used the Saturated Sampling Method technique, with the characteristics of the Community Participating in the Complete Systematic Land Registration program in Sumberbendo Village. The test equipment used was data reliability and reliability testing. From the results of this test it can be concluded that Community Satisfaction and Community Trust have a significant influence on Service Performance.

Analisis Faktor-Faktor Yang Mempengaruhi Tingkat Literasi Keuangan Pegawai di Kantor Sekretariat Daerah Kabupaten Nias

Employees at the Nias Regency Regional Secretariat Office have different understandings about financial literacy. Some employees are trapped in fraudulent investments and there are still many employees who have consumerist habits, namely buying things based on desire, not need. This research aims to determine the influence of age, gender, education and income factors on the level of financial literacy of employees at the District Regional Secretariat Office. The data collection method in this research uses primary data obtained from filling out questionnaires with 51 employee respondents at the Nias Regency Regional Secretariat office as well as secondary data obtained from journals related to this research. The data analysis methods used are validity test, reliability test, correlation coefficient test, determinant coefficient test, normality test, heteroscedasticity test, multiple linear regression test, T test and F test. The results of this study show that the factors of age and education have a positive and significant effect on the level of financial literacy of employees at the Regional Secretariat Office of Nias Regency, while the factors of gender and income do not have a positive and significant effect on the level of financial literacy of employees at the Regional Secretariat Office of Nias Regency. Simultaneously, the factors age, gender, education and income have a 76.4% influence on the level of employee financial literacy, while the other 23.6% is influenced by other variables not included in the research.

Pelatihan Peningkatan PHBS dan Pengelolaan Air Siap Konsumsi pada Masyarakat Wilayah RW 006, Kelurahan Tanjung Duren Selatan

Water is crucial for human survival, serving both consumption needs and daily activities. However, water contamination often occurs when it is not managed and stored properly. Contaminated drinking water can pose health risks, causing various digestive diseases and even death, especially in children. Therefore, the management and storage of water require special attention. Indonesian communities, especially those in the RW 006, Tanjung Duren Selatan, are still limited in gathering clean water without proper water management for it to be made suitable for consumption. In response to this concern, a program was implemented to enhance awareness and empower the residents of RW 006, Tanjung Duren Selatan, focusing on improving environmental sanitation and the effective management of safe drinking water. The activities took place at the secretariat office of RW 006, Tanjung Duren Selatan, on Friday, November 10, 2023, from 08:30 to 10:15 AM. A total of 25 participants filled out attendance and completed pre-test questionnaires. Participants were then provided with education and training by the team on environmental sanitation, Community-Based Total Sanitation (STMB), proper management of household waste, and the handling of water intended for consumption. The post-test results showed an improvement in participants' knowledge and understanding regarding the enhancement of environmental sanitation and the management of water ready for consumption in households. It is hoped that participants will serve as links in communication and educators within the local community, ultimately contributing to improved sanitation and an enhanced quality of life.

Perancangan Aplikasi Input Surat Berbasis VBA (Visual Basic for Application) di Kantor Sekretariat Daerah Kabupaten Gunung Mas

Electronic archiving can be easily stored in digital storage, accessed from various locations using devices connected to the internet, and available search features that make it faster and more effective. in this study, a VBA-based letter input information system design was carried out to facilitate Regional Secretariat Office specially at the people’s welfare section in archiving incoming and outgoing letters. So that it is expected to be one of the solutions so that it can be implemented and realized by the relevant agencies. The research method used is qualitative with a case study approach. The results of the research are that the correspondence administration system no longer uses manual methods and make it easier to collect data, search and make reports on correspondence with relevant agencies.

Assessment of flood disaster and management strategies in the lower Brahmaputra valley of Assam

Floods are common in every rainy season in the Brahmaputra valley. Several districts in Assam experience flooding every year. One of the flood-prone districts in Assam is Bongaigaon, which is situated in the lower reach of Brahmaputra River. The present work aims to examine the threats associated with floods and the role of government in management strategies. For the study, primary and secondary data have been gathered from different sources, including the District DC office (DDMA branch), Assam Secretariat office (ASDMA Branch), Sentinel 1, ICIMOD and field surveys and have been analyzed with the help of different tools. In this study, 2015, 2017, 2019, 2021 and 2022 flood hazard scenarios of the district have been considered for the case evaluation. The result shows that flooding in this area has a wide range of negative impacts. Furthermore, different efforts have notably been made by the district and state administration to reduce the impact and promote sustainable management.

Kualitas Komunikasi dan Kreativitas Kerja sebagai Prediktor Kinerja Pegawai Sekretariat Dewan Perwakilan Rakyat Daerah"

The purpose of this study is to evaluate the effect of communication on employee performance at the Secretariat Office of the Regional House of Representatives (DPRD) in Padang City. The respondents consisted of 42 employees who are members of the State Civil Apparatus (ASN) at the Secretariat of the DPRD in Padang City. SPSS version 23 software was used to test the effect of communication and creativity on performance. The results showed that employee communication and creativity had a positive and significant effect on employee performance at the Padang City DPRD Secretariat Office. Furthermore, among the two variables, communication is the most dominant factor in influencing employee performance. This finding implies that it is important to improve communication in the work environment to improve employee performance at the Padang City DPRD Secretariat Office. Therefore, it is necessary to develop a communication training and development program in Padang City DPRD Secretariat to improve the effectiveness of communication between employees, management, and DPRD members and to promote creative initiatives to encourage sustainable performance growth.

Pengaruh Kecerdasan Emosional dan Disiplin Kerja Terhadap Kinerja Karyawan pada Sekretariat DPRD Kabupaten Sleman

This examination intends to investigate the impact of the capacity to understand individuals on a deeper level and work discipline on representative execution and occupation fulfillment at the Sleman Regime DPRD Secretariat Office. Information was gathered by appropriating polls to respondents who worked in the workplace. The aftereffects of the investigation show that capacity to appreciate anyone on a deeper level and work discipline are fundamentally connected with representative execution. Respondents with an elevated degree of the capacity to understand people at their core will generally show better execution, as do those with an elevated degree of work discipline. The ramifications of this exploration is the requirement for more prominent consideration regarding the advancement of the ability to appreciate anyone on a profound level and expanding work discipline in the workplace to accomplish ideal execution. This exploration makes a significant commitment in figuring out the variables that impact worker execution, particularly in government office conditions.

Desain Struktur Gaji, Kepesertaan Bpjs Tenaga Kerja, Jemaat Surya Kasih Pondok Kopi Jakarta Timur

The secretariat office has employees including the head of the office, cashier, security guard and boarding house, and the management of this office is under the super- vision of the Chair of the 5 Daily Management of the Congregation Council (PHMJ). GPIB office employees of the Surya Kasih Congregation receive salaries provided by the Surya Kasih Congregation for employees with local status and by the synod if the status is as a synod employee. So far, salaries have been given in the form of a single unit with- out a salary structure that is in accordance with church regulations, where there are ele- ments of allowances and determination of their amounts. Then every employee has been registered to participate in BPJS labor, but it is limited to "work accident insurance (JKK)" and "death guarantee (JKM)" while those that have not been followed are "pen- sion guarantee (JP)" and "old age guarantee (JHT). )”. Apart from that, to be able to pro- vide a salary value and benefits, it must be based on an objective and structured work per- formance assessment, then involve employees, their leaders and then a provision will be made as a permanent employee. Based on this, it has been registered to take part in "pen- sion guarantee (JP)" and "old age guarantee (JHT)". Then previously there was no in- strument for assessing employee performance objectively, so a form of performance as- sessment with several indicators was also prepared.

Analysis of the Quality of Entities Digital Platform at the ASEAN Secretariat Using WebQual 4.0

Entities associated with ASEAN are accredited organizations that adhere to the goals, principles, policies, guidelines, and other decisions of ASEAN. Accredited entities are required to support the purposes and objectives of ASEAN. ASEAN's engagement with accredited entities is determined in Article 16 and listed under Annex II of the ASEAN Charter. These Entities are also guided by rules, procedures, and criteria for the involvement of entities associated with ASEAN and its annexes. Any official organization within the Southeast Asian region that wants to be accredited must follow the applicable procedures and register to become part of the ASEAN Entities. The registration procedure involves submitting printed documents to the ASEAN Secretariat office. Over time, such procedures have faced various challenges, including environmental issues, document storage, lengthy processing times, and restrictions on physical activities during the COVID-19 pandemic. Therefore, the idea of digitizing the registration activities of ASEAN Entities emerged through the Entities Digital Platform (EDP). After more than two years of operation, the EDP requires evaluation and feature development to accommodate the needs of its users. Thus, the objectives of this research are to analyze Entities Digital Platform quality. This research is qualitative, with primary data obtained through questionnaires. The methods used in this research are descriptive analysis through WebQual 4.0 to assess the platform quality. Keywords: ASEAN, Entities Digital Platform, WebQual, Importance Performance Analysis.

Patologi Birokrasi Pelayanan Bansos Di Bagian Kesra Kantor Sekretariat Daerah Kabupaten Pekalongan

The Pekalongan Regency Regional Secretariat Office is a very vital government agency because it has the task of assisting the Regent in formulating policies and administrative coordination for the implementation of regional apparatus duties and administrative services. With this task, SETDA is the "Qibla" for other regional apparatus organizations in the Pekalongan Regency Government. However, what happened was that several employees at the Regional Secretariat Office actually committed violations that today are called bureaucratic pathologies. This research uses a qualitative descriptive research type. Descriptive understanding is a discussion in the form of exposure to words and language, in a special natural context and by utilizing various natural methods. Qualitative research is research that intends to understand the phenomenon of what is experienced by research subjects. The purpose of this study was to find out about the procedures for providing grants and social assistance sourced from the Regional Revenue and Expenditure Budget of Pekalongan Regency, namely to find out the procedures or stages of applying for grants and social assistance, knowing local government policies and regulations and their implementation The results of this study indicate the existence of bureaucratic pathology in the activities of grant services and social assistance in the welfare division of the Pekalongan regional secretariat. Guidelines for the management of grants and social assistance sourced from the regional income and expenditure budget as outlined in the district head's regulations seem to have been ignored. In this study, the types of pathology that occur are explained. Most types of pathology that occur are caused by the bureaucracy itself. Bureaucratic culture since ancient times has not been able to be changed by the bureaucracy itself. In carrying out daily tasks, many of the bureaucracy have not been maximal in carrying it out, especially bureaucracy related to service. A paradigm shift is still very much needed within the bureaucracy itself. Efforts to overcome it are still not optimal, the support and commitment of the leadership is the main thing to change the existing bureaucratic paradigm.

Ontime Application System Analysis

Employee absenteeism is a very crucial aspect in an institution. Employee discipline can be seen from attendance at both private and government offices. The South Tangerang City DPRD Secretariat Office is one of the Government Agencies that applies employee attendance as a basis for assessing compliance with regulations. In its implementation, taking employee attendance already uses Android-based online attendance called Ontime, Ontime Based Online is an online (Mobile) based attendance application Apps) but there are still several problems in using it, one of which is that there are still bugs in using this application, so it is not yet known whether the status of using this online attendance is at a satisfactory level or not. Therefore, research on user satisfaction needs to be carried out to measure how satisfied users are with this online attendance application. This research uses quantitative methods with the webqual 4.0 model. The data collection technique is carried out in two ways, namely interviews and questionnaires, processing data analysis using IBM SPSS Statistics. With the mean result of user satisfaction being 87.2% in the "very good" categoryKeywords: User Satisfaction, Online Attendance, Webqual